460908. Information systems organisation and management
| Title | 460908. Information systems organisation and management |
|---|---|
| Parent | 4609. Information systems |
Latest research outputs
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A technology acceptance model for e-health services for the elderly population in China
Peng, Qiao, Hong, Su and Soar, Jeffrey. 2013. "A technology acceptance model for e-health services for the elderly population in China." Zhang, Zhenji, Zhang, Runtong and Zhang, Juliang (ed.) 2nd International Conference on Logistics, Informatics and Service Science (LISS 2012): New Challenges of Management Sciences under Low-Carbon Economy. Beijing, China 12 - 15 Jul 2012 Berlin, Germany. https://doi.org/10.1007/978-3-642-32054-5Paper
E-learning service delivery quality: a determinant of user satisfaction
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2013. "E-learning service delivery quality: a determinant of user satisfaction." Kats, Yefim (ed.) Learning management systems and instructional design: best practices in online education. Hershey, PA. United States. IGI Global. pp. 89-127Edited book (chapter)
Exploring the impact of IT service management process improvement initiatives: a case study approach
Jantti, Marko, Rout, Terry, Wen, Lian, Heikkinen, Sanna and Cater-Steel, Aileen. 2013. "Exploring the impact of IT service management process improvement initiatives: a case study approach." Woronowicz, Tanja, Rout, Terry, O'Connor, Rory and Dorling, Alec (ed.) 13th International Conference on Software Process Improvement and Capability Determination (SPICE 2013). Bremen, Germany 04 - 06 Jun 2013 Berlin, Germany. https://doi.org/10.1007/978-3-642-38833-0_16Paper
The role of IT service management in green IT
Cater-Steel, Aileen and Tan, Wui-gee. 2010. "The role of IT service management in green IT." ITSMF Bulletin: Informed Intelligence.Article
Social ITSM: exploring challenges and benefits
Shrestha, Anup. 2012. "Social ITSM: exploring challenges and benefits." ITSMF Bulletin: Informed Intelligence.Article
IT infrastructure and its role in the success of e-learning systems: measurement and causal models
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "IT infrastructure and its role in the success of e-learning systems: measurement and causal models." Fonseca, Benjamin (ed.) 18th Conference of the European University Information Systems: A 360 Degree Perspective on IT/IS in Higher Education (EUNIS 2012). Vila Real, Portugal 20 - 22 Jun 2012 Vila Real, Portugal.Paper
IT infrastructure services as a requirement for e-learning system success
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2013. "IT infrastructure services as a requirement for e-learning system success." Computers and Education. 69, pp. 431-451. https://doi.org/10.1016/j.compedu.2013.07.035Article
The effect of service delivery quality on customer value of e-learning systems
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "The effect of service delivery quality on customer value of e-learning systems." Rocha, Alvaro, Calvo-Manzano, Jose, Reis, Luis Paulo and Cota, Manuel Perez (ed.) 7th Iberian Conference on Information Systems and Technologies (CISTI 2012). Madrid, Spain 20 - 23 Jun 2012 Portugal.Paper
A model to select processes for IT service management improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2012. "A model to select processes for IT service management improvement." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.Paper
Leading the evaluation of institutional online learning environments for quality enhancement in times of change
Gosper, Maree, Holt, Dale, Palmer, Stuart, Allan, G., Hicks, M., Hollenbeck, R., Munro, Judy, Sankey, Michael and Solmonides, I.. 2012. "Leading the evaluation of institutional online learning environments for quality enhancement in times of change." Brown, M., Hartnett, M. and Stewart, T. (ed.) 29th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012). Wellington, New Zealand 25 - 28 Nov 2012 Gold Coast, Australia.Paper
An approximate microaggregation approach for microdata protection
Sun, Xiaoxun, Wang, Hua, Li, Jiuyong and Zhang, Yanchun. 2012. "An approximate microaggregation approach for microdata protection." Expert Systems with Applications. 39 (2), pp. 2211-2219. https://doi.org/10.1016/j.eswa.2011.04.223Article
On the identity anonymization of high-dimensional rating data
Sun, Xiaoxun, Wang, Hua and Zhang, Yanchun. 2012. "On the identity anonymization of high-dimensional rating data." Concurrency and Computation: Practice and Experience. 24 (10), pp. 1108-1122. https://doi.org/10.1002/cpe.1724Article
Library research support in Queensland: a survey
Richardson, Joanna, Nolan-Brown, Therese, Loria, Pat and Bradbury, Stephanie. 2012. "Library research support in Queensland: a survey." Australian Academic and Research Libraries. 43 (4), pp. 258-277.Article
Towards an improved IT service desk system and processes: a case study
Jäntti, Marko, Cater-Steel, Aileen and Shrestha, Anup. 2012. "Towards an improved IT service desk system and processes: a case study." International Journal on Advances in Systems and Measurements. 5 (3 & 4), pp. 203-215.Article
An information security awareness capability model (ISACM)
Poepjes, Robert and Lane, Michael. 2012. "An information security awareness capability model (ISACM)." Williams, Trish, Johnstone, Mike and Valli, Craig (ed.) 10th Australian Information Security Management Conference (SECAU 2012). Perth, Western Australia 03 - 05 Dec 2012 Perth, Western Australia.Paper
Identifying the determinants of e-learning service delivery quality
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "Identifying the determinants of e-learning service delivery quality." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.Paper
Measuring e-learning systems success
AL-Sabawy, Ahmed Younis. 2013. Measuring e-learning systems success. PhD Thesis Doctor of Philosophy. University of Southern Queensland.PhD Thesis
A performance measurement framework for IT service management
Gacenga, Francis Njoroge. 2013. A performance measurement framework for IT service management. PhD Thesis Doctor of Philosophy. University of Southern Queensland.PhD Thesis
Evaluating the anti-corruption capabilities of public e-procurement in a developing country
Neupane, Arjun, Soar, Jeffrey and Vaidya, Kishor. 2012. "Evaluating the anti-corruption capabilities of public e-procurement in a developing country." The Electronic Journal of Information Systems in Developing Countries. 55 (2), pp. 1-17.Article
The potential of e-procurement technology for reducing corruption
Neupane, Arjun, Soar, Jeffrey and Vaidya, Kishor. 2012. "The potential of e-procurement technology for reducing corruption." International Journal of Information Technology and Management. 11 (4), pp. 273-287. https://doi.org/10.1504/IJITM.2012.049997Article
Effective pruning for the discovery of conditional functional dependencies
Li, Jiuyong, Liu, Jixue, Toivonen, Hannu and Yong, Jianming. 2013. "Effective pruning for the discovery of conditional functional dependencies." The Computer Journal. 56 (3), pp. 378-392. https://doi.org/10.1093/comjnl/bxs082Article
Role of public e-procurement technology to reduce corruption in government procurement
Neupane, Arjun, Soar, Jeffrey, Vaidya, Kishor and Yong, Jianming. 2012. "Role of public e-procurement technology to reduce corruption in government procurement." 5th International Public Procurement Conference (IPPC5). Seattle, United States 17 - 19 Aug 2012 United States.Paper
Perceived benefits related to anti-corruption from e-tendering system in Nepal
Neupane, Arjun, Soar, Jeffrey and Vaidya, Kishor. 2012. "Perceived benefits related to anti-corruption from e-tendering system in Nepal." Asian Journal of Information Technology. 11 (1), pp. 22-29. https://doi.org/10.3923/ajit.2012.22.29Article
Extending the IT service quality measurement framework through a systematic literature review
Lepmets, Marion, Cater-Steel, Aileen, Gacenga, Francis and Ras, Eric. 2012. "Extending the IT service quality measurement framework through a systematic literature review." Journal of Service Science Research. 4 (1), pp. 7-47. https://doi.org/10.1007/s12927-012-0001-6Article
An exploratory study to investigate the effectiveness of PDAs in healthcare: a case of Queensland nurses
Hafeez-Baig, Abdul and Gururajan, Raj. 2011. "An exploratory study to investigate the effectiveness of PDAs in healthcare: a case of Queensland nurses." 22nd Australasian Conference on Information Systems (ACIS 2011). Sydney, Australia 29 Nov - 02 Dec 2011 Atlanta, GA. United States.Paper
IT service management: towards a contingency theory of performance measurement
Gacenga, Francis, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. "IT service management: towards a contingency theory of performance measurement." 32nd International Conference on Information Systems (ICIS 2011). Shanghai, China 04 - 07 Dec 2011 Atlanta, GA. United States.Paper
Effective scheduling algorithm for on-demand XML data broadcasts in wireless environments
Qin, Yongrui, Wang, Hua and Xiao, Jitian. 2011. "Effective scheduling algorithm for on-demand XML data broadcasts in wireless environments." 22nd Australasian Database Conference (ADC 2011). Perth, Australia 17 - 20 Jan 2011 Canberra, Australia.Paper
Privacy preserving access control policy and algorithms for conflicting problems
Sun, Lili, Wang, Hua, Tao, Xiaohui, Zhang, Yanchun and Yang, Jing. 2011. "Privacy preserving access control policy and algorithms for conflicting problems." Kellenberger, Patrick (ed.) 10th IEEE International Conference on Trust, Security and Privacy in Computing and Communications (TrustCom 2011). Changsha, China 16 - 18 Nov 2011 Los Alamitos, CA. United States. https://doi.org/10.1109/TrustCom.2011.34Paper
Access control and authorization for protecting disseminative information in E-learning workflow
Sun, Lili and Wang, Hua. 2011. "Access control and authorization for protecting disseminative information in E-learning workflow." Concurrency and Computation: Practice and Experience. 23 (16), pp. 2034-2042. https://doi.org/10.1002/cpe.1748Article
Pakistani study on the determinants of wireless technology in healthcare
Hafeez-Baig, Abdul and Gururajan, Raj. 2012. "Pakistani study on the determinants of wireless technology in healthcare." Computer Technology and Application. 3 (2), pp. 194-200.Article
Using computer software packages to enhance the teaching of engineering management science: part 1 - critical path networks
Ku, H., Fulcher, R. and Xiang, W.. 2011. "Using computer software packages to enhance the teaching of engineering management science: part 1 - critical path networks." Computer Applications in Engineering Education. 19 (1), pp. 26-39. https://doi.org/10.1002/cae.20286Article
Queensland Smart Home initiatives homecare telemedicine
Croll, Peter and Soar, Jeffrey. 2007. "Queensland Smart Home initiatives homecare telemedicine." 3rd National Conference of the Telemedicine Society of India. Chennai, India 02 - 03 Nov 2007Paper
A confirmatory factor analysis on the views and constructs for knowledge management in India
Gururajan, Raj, Hafeez-Baig, Abdul and Tsai, Heng-Sheng. 2012. "A confirmatory factor analysis on the views and constructs for knowledge management in India." Computer Technology and Application. 3 (1), pp. 98-104.Article
A model to measure e-learning systems success
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "A model to measure e-learning systems success." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA, USA. IGI Global. pp. 293-317Edited book (chapter)
Critical competencies required for the role of the modern CIO
Lane, Michael S. and Koronios, Andy. 2007. "Critical competencies required for the role of the modern CIO." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.Paper
Measuring the performance of IT service management
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2011. "Measuring the performance of IT service management." Communications of Global Information Technology (COGIT). 3 (2011), pp. 13-24.Article
Measuring IT service management performance: a model development
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Measuring IT service management performance: a model development." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA. United States. IGI Global. pp. 102-119Edited book (chapter)
itSMF Australia 2011 Conference: Summary Report of ITSM Standards and Frameworks Survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. itSMF Australia 2011 Conference: Summary Report of ITSM Standards and Frameworks Survey. Toowoomba, Australia. University of Southern Queensland.Technical report
Editorial for special issue of AJIS on green IT/IS (sustainable computing)
Lane, Michael S., Kolbe, Lutz and Zarnekow, Rudiger. 2011. "Editorial for special issue of AJIS on green IT/IS (sustainable computing)." Australasian Journal of Information Systems. 17 (1), pp. 1-4. https://doi.org/10.3127/ajis.v17i1.666Editorial
Preliminary study to investigation the determinants that effect IS/IT outsourcing
Hafeez-Baig, Abdul and Gururajan, Raj. 2011. "Preliminary study to investigation the determinants that effect IS/IT outsourcing." International Journal of Information and Communication Technology Research. 1 (2), pp. 48-54.Article