Usability testing for an open educational resource to teach language and culture

Article


Chang, H. and Windeatt, S.. 2026. "Usability testing for an open educational resource to teach language and culture." International Review of Research in Open and Distributed Learning. 1 (27).
Article Title

Usability testing for an open educational resource to teach language and culture

ERA Journal ID20804
Article CategoryArticle
AuthorsChang, H. and Windeatt, S.
Journal TitleInternational Review of Research in Open and Distributed Learning
Journal Citation1 (27)
Year2026
PublisherAthabasca University Press
ISSN1492-3831
Abstract

This study focused on procedures for creating, testing, and developing a set of reusable online resources for use in English for academic purposes programmes. The aim of the materials was to help migrants and refugees develop the linguistic and cultural skills, knowledge, and understanding they would need to engage, interact, and collaborate effectively in a multicultural context. Development of the materials involved an iterative process using a three-stage approach:
1.
Expert review: Experts in relevant fields worked through the first version of the materials and provided critical feedback, which guided initial revisions.
2.
Usability testing groups: Small groups of target users (students and teachers) used the revised materials in workshop settings, and data were gathered from observations, interviews, and written comments.
3.
Wider evaluation: Larger-scale use and evaluation of the materials (which is ongoing, beyond the scope of this paper).
This article reports on the second stage.

Keywordsopen educational resource, OER, usability testing, English for academic purposes, EAP, language and culture
ANZSRC Field of Research 2020470401. Applied linguistics and educational linguistics
470306. English as a second language
470102. Communication technology and digital media studies
Byline AffiliationsUniSQ College (English Language)
Newcastle University, United Kingdom
Permalink -

https://research.usq.edu.au/item/100v46/usability-testing-for-an-open-educational-resource-to-teach-language-and-culture

  • 0
    total views
  • 0
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

An investigation into the effects of a short-term intensive study abroad TESOL program into L2 anxiety, international posture, and L2 willingness to communicate
Davies, Michael James, Chang, Heejin and Coulson, David. 2025. "An investigation into the effects of a short-term intensive study abroad TESOL program into L2 anxiety, international posture, and L2 willingness to communicate." English Australia Journal: the Australian journal of English language teaching. 41 (2), pp. 19-39. https://doi.org/10.61504/KBQW7508
Communication Across Cultures
Chang, Heejin, Windeatt, Scott and Stockwell, Esther. 2024. Communication Across Cultures . Australia. University of Southern Queensland.
Using interactive open textbook materials to tackle issues of intercultural communication in multi-cultural contexts
Chang, Heejin and Windeatt, Scott. 2024. "Using interactive open textbook materials to tackle issues of intercultural communication in multi-cultural contexts." Wang, Y. and Cárdenas, M. (ed.) XXIInd International CALL Research Conference. Tokyo, Japan 13 - 15 Sep 2024 Japan. pp. 23-30
Reconfiguring Physics Assessment for Incarcerated Students – Changing how we think about practical experiments
Spence, Jenny, Amar, Abdurazaq and Chang, Heejin. 2024. "Reconfiguring Physics Assessment for Incarcerated Students – Changing how we think about practical experiments." 15th Biennial International Australasian Corrections Education Association Conference. Online 11 - 13 Jun 2024 Online.
Fluency issues in L2 academic presentations: Linguistic, cognitive and psychological influences on pausing behaviour
Chang, Heejin and Windeatt, Scott. 2024. "Fluency issues in L2 academic presentations: Linguistic, cognitive and psychological influences on pausing behaviour." Language Teaching Research. https://doi.org/10.1177/13621688241233718
A Three-Step Framework for Assessment Design for Academic Integrity
Balloo, Kieran, Judith, Kate, Padro, Fernando, Park, Sang-Soon and Chang, Heejin. 2023. "A Three-Step Framework for Assessment Design for Academic Integrity." 2023 Australasian Academic Integrity Network Forum. 22 - 22 Sep 2023 Australia.
Feelings about feedback: Differing perceptions among teachers and students in a university preparation program in Australia.
Parkes, Frey, Chang, Heejin, Dowden, Tony, Getenet, Seyum, Leach, Tania, J-F and Luetz, Johannes M.. 2023. "Feelings about feedback: Differing perceptions among teachers and students in a university preparation program in Australia." Australian Association for Research in Education (AARE) 2023 Annual Conference. Melbourne, Australia 27 Nov - 01 Dec 2023 Australia.
Enhancing short academic presentations through extended independent practice using VoiceThread
Chang, Heejin and Windeatt, Scott. 2023. "Enhancing short academic presentations through extended independent practice using VoiceThread." European Association for Computer-Assisted Language Learning 2023 (EuroCALL 2023) . Reykjavik, Iceland 15 - 18 Aug 2023 Iceland. European Association for Computer-Assisted Language Learning. https://doi.org/10.4995/EuroCALL2023.2023.16957
The academic integrity-artificial intelligence nexus: An institutional and personal normative risk to quality of learning and teaching at higher education institutions
Padro, Fernando F., Chang, Heejin and Parkes, Frey. 2023. "The academic integrity-artificial intelligence nexus: An institutional and personal normative risk to quality of learning and teaching at higher education institutions." 26th Excellence in Services International Conference (EISIC). Paisley, Scotland 31 Aug - 01 Sep 2023 Scotland.
Assessment design to support sound academic integrity practices for Pathways students
Judith, Kate, Balloo, Kieran, Chang,Heejin, Park, Sang-Soon and Padro, Fernando. 2023. "Assessment design to support sound academic integrity practices for Pathways students." A New Agenda for Pathways Education and Research Colloquium. University of Southern Queensland 26 - 26 Oct 2023
An open educational resource to teach language and culture
Chang, Heejin, Windeatt, Scott and Stockwell, Esther. 2023. "An open educational resource to teach language and culture." 40th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2023). Christchurch, New Zealand 03 - 06 Dec 2023 New Zealand. https://doi.org/10.14742/apubs.2023.593
Tools for Scaffolding the Development of L2 Speaking in English-medium Higher Education: Lessons from Poland and Australia
Pitura, Joanna and Chang, Heejin. 2023. "Tools for Scaffolding the Development of L2 Speaking in English-medium Higher Education: Lessons from Poland and Australia." Theory and Practice of Second Language Acquisition. 9 (2), pp. 1-36. https://doi.org/10.31261/TAPSLA.12816
Using VoiceThread for extended independent practice in giving short academic presentations
Chang, Heejin and Windeatt, Scott. 2023. "Using VoiceThread for extended independent practice in giving short academic presentations." Computer Assisted Language Learning: an international journal. 36 (8), pp. 1528-1557. https://doi.org/10.1080/09588221.2021.2003407
Prosodic transfer across constructions and domains in L2 inflectional morphology
Austin, Gavin, Chang, Heejin, Kim, Nayoung and Daly, Eoin. 2022. "Prosodic transfer across constructions and domains in L2 inflectional morphology." Linguistic approaches to bilingualism. 12 (5), pp. 657-686. https://doi.org/10.1075/lab.19076.aus
The impact of arts-based pedagogical approaches in English as second or foreign language learning
Chang, Heejin, Power, Margaret and Windeatt, Scott. 2022. "The impact of arts-based pedagogical approaches in English as second or foreign language learning." Australian Art Education. 43 (2), pp. 151-185.
Designing and Applying a Moodle-Based E-Textbook for an Academic Writing Course
Chang, Heejin and Windeatt, Scott. 2021. "Designing and Applying a Moodle-Based E-Textbook for an Academic Writing Course." International Journal of Mobile and Blended Learning. 13 (2), pp. 73-95. https://doi.org/10.4018/IJMBL.2021040105
TQM's presence within legal systems: example of impact on Australian higher education
Padro, Fernando F., Trimmer, Karen, Chang, Heejin and Green, Jonathan. 2024. "TQM's presence within legal systems: example of impact on Australian higher education." The TQM Journal. 36 (7), pp. 1845-1864. https://doi.org/10.1108/TQM-12-2019-0307
Literacy and Communication Issues and Concerns for Nursing Students from Non-English Speaking Backgrounds (NESB)
Palfery, Tatra, Duff, Diane, Chang, Heejin and McGregor, Rowena. 2018. "Literacy and Communication Issues and Concerns for Nursing Students from Non-English Speaking Backgrounds (NESB)." 2018 Foundation and Bridging Educators New Zealand Conference (FABENZ). Wellington, New Zealand
'You can be good enough… you can be great!' Defining the needs of CALD students in an Accelerated Entry Pathway Program
Palfery, Tatra, Chang, Heejin and Crane, Daniel. 2018. "'You can be good enough… you can be great!' Defining the needs of CALD students in an Accelerated Entry Pathway Program." 2018 Foundation and Bridging Educators New Zealand Conference (FABENZ). Wellington, New Zealand
A teacher's framework for online English for academic purposes courses
Chang, Heejin and Windeatt, Scott. 2018. "A teacher's framework for online English for academic purposes courses." Kessler, Greg (ed.) Online and hybrid classroom education. Alexandria, Virginia, United States. TESOL Press. pp. 49-58
Developing collaborative learning practices in an online language course
Chang, Heejin and Windeatt, Scott. 2016. "Developing collaborative learning practices in an online language course." Computer Assisted Language Learning: an international journal. 29 (8), pp. 1271-1286. https://doi.org/10.1080/09588221.2016.1274331
Teacher training in computer-assisted language learning: voices of teacher educators
Son, Jeong-Bae and Windeatt, Scott. 2017. "Teacher training in computer-assisted language learning: voices of teacher educators." Son, Jeong-Bae and Windeatt, Scott (ed.) Language teacher education and technology: approaches and practices. London. Bloomsbury Publishing. pp. 1-17
Language teacher education and technology: approaches and practices
Son, Jeong-Bae and Windeatt, Scott. Son, Jeong-Bae and Windeatt, Scott (ed.) 2017. Language teacher education and technology: approaches and practices. London. Bloomsbury Publishing.
Exposing the dynamic nature and potential role of student attribution processes on English for academic purposes achievement in higher education
Chang, Heejin, Windsor, Angela and Helwig, Lindsay. 2017. "Exposing the dynamic nature and potential role of student attribution processes on English for academic purposes achievement in higher education." English in Australia. 52 (2), pp. 73-81.
The development of a learning community in an e-learning environment
Chang, Heejin. 2012. "The development of a learning community in an e-learning environment." International Journal of Pedagogies and Learning. 7 (2), pp. 154-161. https://doi.org/10.5172/ijpl.2012.7.2.154