You measure what you value: how a Middle Eastern Polytechnic developed a sustainable review and improvement framework

Paper


Hasan, Jameel S. and Coutts, Christine E.. 2014. "You measure what you value: how a Middle Eastern Polytechnic developed a sustainable review and improvement framework." Anwar, Syed Aziz (ed.) 7th Quality Conference in the Middle East: Leading Transformation to Sustainable Excellence. Dubai, United Arab Emirates 03 - 05 Mar 2014 Dubai, United Arab Emirates.
Paper/Presentation Title

You measure what you value: how a Middle Eastern Polytechnic developed a sustainable review and improvement framework

Presentation TypePaper
AuthorsHasan, Jameel S. (Author) and Coutts, Christine E. (Author)
EditorsAnwar, Syed Aziz
Journal or Proceedings TitleProceedings of the 7th Quality Conference in the Middle East
Number of Pages22
Year2014
Place of PublicationDubai, United Arab Emirates
Web Address (URL) of Paperhttps://s3.amazonaws.com/academia.edu.documents/51681597/QC7_Proceedings.pdf?AWSAccessKeyId=AKIAIWOWYYGZ2Y53UL3A&Expires=1523863539&Signature=boBJtUv1Jr2eUsaji0tCF1313t4%3D&response-content-disposition=inline%3B%20filename%3DFrom_Bureaucracy_to_Wiki-Gover
Conference/Event7th Quality Conference in the Middle East: Leading Transformation to Sustainable Excellence
Event Details
7th Quality Conference in the Middle East: Leading Transformation to Sustainable Excellence
Event Date
03 to end of 05 Mar 2014
Event Location
Dubai, United Arab Emirates
Abstract

Bahrain Polytechnic (BP) was established in 2008 to fill a gap in the Kingdom’s labour market for work ready graduates. Around that time newspaper reports highlighted a lack of quality and consistency in some private universities in Bahrain. Bahrain’s Qualifications and Quality Assurance Authority was in development so, in the absence of national guidelines, BP developed its own Quality Assurance Model to gain stakeholder confidence in the quality of its education. This comprised a Quality Management System with policies and procedures, and a self-review loop. The government was quick to redress quality concerns threatening the reputation of Higher Education in the Kingdom and today there are many external auditing agencies, each with their own paradigms and criteria. However, evidence that accountability audits produce quality improvement where it matters most - in the classroom - is lacking. An essential element in this failure is the dissolution of trust. This case-study tells of BP’s journey towards a more efficient and effective Self-Review model that shifts the focus from accountability and control to improvement and sustainability by taking into account Bahrain’s cultural context and the Polytechnic’s unique curricula and building on existing relationships to engender trust and commitment.

Keywordsquality; review; audit; higher education; continuous improvement; sustainability
ANZSRC Field of Research 2020390303. Higher education
Public Notes

No evidence of copyright restrictions preventing deposit of paper.

Byline AffiliationsBahrain Polytechnic, Bahrain
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q4q44/you-measure-what-you-value-how-a-middle-eastern-polytechnic-developed-a-sustainable-review-and-improvement-framework

Download files


Published Version
Hasan_Coutts_PV.pdf
File access level: Anyone

  • 672
    total views
  • 119
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

How to Effectively Measure the Performance of Remote Workers
Hasan, Jameel. 2022. "How to Effectively Measure the Performance of Remote Workers." 9th GCC HRD Conference: Individual and Organizational Performance Indicators (2022). Manama, Kingdom of Bahrain 14 - 15 Jun 2022
Agility and Productivity: the perfect pair for business
Hasan, Jameel. 2022. "Agility and Productivity: the perfect pair for business." 10th GCC Productivity Conference: The Role of Productivity in Economic Recovery (2022). Salalah, Sultanate of Oman 24 - 25 Aug 2022 Sultanate of Oman.
From F2F to remote teaching to quality digital learning
Hasan, Jameel. 2022. "From F2F to remote teaching to quality digital learning." Re-inventing Higher Education Post-Covid-19: Towards a Responsive Higher Education Eco-system. Dubai, United Arab Emirates 22 - 24 Mar 2022
Rethinking the use of KPIs in the digital era
Hasan, Jameel and Dismal, Abdulridha. 2022. "Rethinking the use of KPIs in the digital era." 8th Annual GCC HRD Conference. Sultanate of Oman 21 - 22 Feb 2022
Quality online/digital learning: ensure academic integrity through authentic assessments and student engagement
Gao, Yaping, AlBuainain, Reem and Hasan, Jameel. 2021. "Quality online/digital learning: ensure academic integrity through authentic assessments and student engagement." INQAAHE Conference 2021 (INQAAHE 2021): Re-Imagining Higher Education Quality in an Age of Uncertainty. Glasgow, United Kingdom 07 - 10 Jun 2021 United Kingdom.
Ensuring compliance and diversity in MENA higher education
AlBuainain, Reem, Bennison, Brian and Hasan, Jameel. 2019. "Ensuring compliance and diversity in MENA higher education ." MENAPAR 2019: PA Research and SSC for the Achievement of the SDGs in the Arab Region. Ifrane, Morocco 28 - 31 Oct 2019 Bahrain.
Recognition of Bahrain’s National Qualifications Framework in the wider world
Hornblow, Dave, Hasan, Jameel and Morris, Ian. 2019. "Recognition of Bahrain’s National Qualifications Framework in the wider world." INQAAHE 15th Biennial Conference 2019: Quality Assurance, Qualifications, and Recognition: Fostering Trust in a Globalised World. Colombo, Sri Lanka 25 - 28 Mar 2019 Sri Lanka.
Benchmarking in higher education: a framework for benchmarking for quality improvement
AlBuainain, Reem, Hasan, Jameel, AlSaleh, Amal and Albufelasa, Fatema. 2018. "Benchmarking in higher education: a framework for benchmarking for quality improvement." Seggie, Fatma Nevra and Kurt, Turker (ed.) 3rd International Higher Education Studies Conference (IHEC 2018). Kayseri, Turkey 11 - 13 Oct 2018 Istanbul, Turkey.
The establishment of Bahrain Polytechnic: assumptions questioned, myths exposed and challenges faced
Al Daylami, Mohammed, Bennison, Brian, Coutts, Chris, Hassan, Faisal, Hasan, Jameel, Huijser, Henk, McLoughlin, Bryce, McMaster, David and Wali, Fatima. 2015. "The establishment of Bahrain Polytechnic: assumptions questioned, myths exposed and challenges faced." Harmes, Harmes K., Huijser, Henk and Danaher, Patrick Alan (ed.) Myths in education, learning and teaching: policies, practices and principles. Houndmills, United Kingdom. Palgrave Macmillan. pp. 114-129
Preparing for external quality review: critical success factors for vocational institutions
Hasan, Jameel and Alhayki, Fatema. 2018. "Preparing for external quality review: critical success factors for vocational institutions." ANQAHE 3rd Regional Conference: Quality Higher Education in the 21st Century: Achieving Effectiveness and Adding Value. Kuwait 29 Mar 2018 State of Kuwait.
An analysis of questions recorded in the technology textbooks in the light of cognitive domain of Bloom taxonomy
Hasan, Jameel S. Ebrahim Jaffar. 2003. An analysis of questions recorded in the technology textbooks in the light of cognitive domain of Bloom taxonomy . Masters Thesis Master of Education. University of Bahrain.
In search of a programme review framework for a polytechnic in Bahrain: the experience of a Bahraini quality coordinator
Hasan, Jameel. 2015. In search of a programme review framework for a polytechnic in Bahrain: the experience of a Bahraini quality coordinator. Doctorate other than PhD Doctor of Education. University of Southern Queensland.
A project management approach to sustainable PBL curriculum design implementation at Bahrain Polytechnic
Coutts, Chris, Huijser, Henk and Almulla, Hasan. 2012. "A project management approach to sustainable PBL curriculum design implementation at Bahrain Polytechnic." 3rd International PBL Symposium 2012: PBL and the Problematization of Teaching and Learning. Singapore 07 - 09 Mar 2012 Singapore.
Working towards innovative practitioners: problem-based learning at Bahrain Polytechnic
Huijser, Henk and Hasan, Jameel. 2012. "Working towards innovative practitioners: problem-based learning at Bahrain Polytechnic." Anwar, Syed Aziz (ed.) 6th Quality Conference in the Middle East: Innovation-Based Competitiveness and Business Excellence. Dubai, United Arab Emirates 30 Jan - 02 Feb 2012 Dubai, United Arab Emirates.