Benchmarking in higher education: a framework for benchmarking for quality improvement

Paper


AlBuainain, Reem, Hasan, Jameel, AlSaleh, Amal and Albufelasa, Fatema. 2018. "Benchmarking in higher education: a framework for benchmarking for quality improvement." Seggie, Fatma Nevra and Kurt, Turker (ed.) 3rd International Higher Education Studies Conference (IHEC 2018). Kayseri, Turkey 11 - 13 Oct 2018 Istanbul, Turkey.
Paper/Presentation Title

Benchmarking in higher education: a framework for benchmarking for quality improvement

Presentation TypePaper
AuthorsAlBuainain, Reem (Author), Hasan, Jameel (Author), AlSaleh, Amal (Author) and Albufelasa, Fatema (Author)
EditorsSeggie, Fatma Nevra and Kurt, Turker
Journal or Proceedings TitleIHEC 2018 Proceedings
Number of Pages13
Year2018
Place of PublicationIstanbul, Turkey
ISBN9786055169855
Web Address (URL) of Paperhttp://www.ihec-conference.com/program/2018/ihec-2018-bildiriler-kitabi-proceedings-book.pdf
Conference/Event3rd International Higher Education Studies Conference (IHEC 2018)
Event Details
3rd International Higher Education Studies Conference (IHEC 2018)
Event Date
11 to end of 13 Oct 2018
Event Location
Kayseri, Turkey
Abstract

This paper is intended to develop a contextualised benchmarking framework for quality improvements purposes at a polytechnic in the Kingdom of Bahrain. It describes the benchmarking framework in terms of its definition, purpose and types. Further, the internal and external expectations of benchmarking have been identified through revising and analysing key strategic documents. In addition, the criteria for selecting benchmarking partners that are appropriate to the Polytechnic have been set out. To make the benchmarking activities more effective, they were integrated with existing processes. Moreover, roles and responsibilities for carrying out benchmarking activities were provided. Finally, the benchmarking methodology, communication of findings, and conclusion were provided.

Keywordsbenchmarking, contextualised, quality improvement and higher education
ANZSRC Field of Research 2020390303. Higher education
Public Notes

Copyright © 2018 by Yuksekogretim Calismalari Dernegi (YOCAD) strictly reserved. No parts of this material may be reproduced in any form without the written permission of YOCAD.

Byline AffiliationsBahrain Polytechnic, Bahrain
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q4yqx/benchmarking-in-higher-education-a-framework-for-benchmarking-for-quality-improvement

Download files

  • 600
    total views
  • 361
    total downloads
  • 2
    views this month
  • 10
    downloads this month

Export as

Related outputs

How to Effectively Measure the Performance of Remote Workers
Hasan, Jameel. 2022. "How to Effectively Measure the Performance of Remote Workers." 9th GCC HRD Conference: Individual and Organizational Performance Indicators (2022). Manama, Kingdom of Bahrain 14 - 15 Jun 2022
Agility and Productivity: the perfect pair for business
Hasan, Jameel. 2022. "Agility and Productivity: the perfect pair for business." 10th GCC Productivity Conference: The Role of Productivity in Economic Recovery (2022). Salalah, Sultanate of Oman 24 - 25 Aug 2022 Sultanate of Oman.
From F2F to remote teaching to quality digital learning
Hasan, Jameel. 2022. "From F2F to remote teaching to quality digital learning." Re-inventing Higher Education Post-Covid-19: Towards a Responsive Higher Education Eco-system. Dubai, United Arab Emirates 22 - 24 Mar 2022
Rethinking the use of KPIs in the digital era
Hasan, Jameel and Dismal, Abdulridha. 2022. "Rethinking the use of KPIs in the digital era." 8th Annual GCC HRD Conference. Sultanate of Oman 21 - 22 Feb 2022
Quality online/digital learning: ensure academic integrity through authentic assessments and student engagement
Gao, Yaping, AlBuainain, Reem and Hasan, Jameel. 2021. "Quality online/digital learning: ensure academic integrity through authentic assessments and student engagement." INQAAHE Conference 2021 (INQAAHE 2021): Re-Imagining Higher Education Quality in an Age of Uncertainty. Glasgow, United Kingdom 07 - 10 Jun 2021 United Kingdom.
Ensuring compliance and diversity in MENA higher education
AlBuainain, Reem, Bennison, Brian and Hasan, Jameel. 2019. "Ensuring compliance and diversity in MENA higher education ." MENAPAR 2019: PA Research and SSC for the Achievement of the SDGs in the Arab Region. Ifrane, Morocco 28 - 31 Oct 2019 Bahrain.
Recognition of Bahrain’s National Qualifications Framework in the wider world
Hornblow, Dave, Hasan, Jameel and Morris, Ian. 2019. "Recognition of Bahrain’s National Qualifications Framework in the wider world." INQAAHE 15th Biennial Conference 2019: Quality Assurance, Qualifications, and Recognition: Fostering Trust in a Globalised World. Colombo, Sri Lanka 25 - 28 Mar 2019 Sri Lanka.
The establishment of Bahrain Polytechnic: assumptions questioned, myths exposed and challenges faced
Al Daylami, Mohammed, Bennison, Brian, Coutts, Chris, Hassan, Faisal, Hasan, Jameel, Huijser, Henk, McLoughlin, Bryce, McMaster, David and Wali, Fatima. 2015. "The establishment of Bahrain Polytechnic: assumptions questioned, myths exposed and challenges faced." Harmes, Harmes K., Huijser, Henk and Danaher, Patrick Alan (ed.) Myths in education, learning and teaching: policies, practices and principles. Houndmills, United Kingdom. Palgrave Macmillan. pp. 114-129
Preparing for external quality review: critical success factors for vocational institutions
Hasan, Jameel and Alhayki, Fatema. 2018. "Preparing for external quality review: critical success factors for vocational institutions." ANQAHE 3rd Regional Conference: Quality Higher Education in the 21st Century: Achieving Effectiveness and Adding Value. Kuwait 29 Mar 2018 State of Kuwait.
An analysis of questions recorded in the technology textbooks in the light of cognitive domain of Bloom taxonomy
Hasan, Jameel S. Ebrahim Jaffar. 2003. An analysis of questions recorded in the technology textbooks in the light of cognitive domain of Bloom taxonomy . Masters Thesis Master of Education. University of Bahrain.
You measure what you value: how a Middle Eastern Polytechnic developed a sustainable review and improvement framework
Hasan, Jameel S. and Coutts, Christine E.. 2014. "You measure what you value: how a Middle Eastern Polytechnic developed a sustainable review and improvement framework." Anwar, Syed Aziz (ed.) 7th Quality Conference in the Middle East: Leading Transformation to Sustainable Excellence. Dubai, United Arab Emirates 03 - 05 Mar 2014 Dubai, United Arab Emirates.
In search of a programme review framework for a polytechnic in Bahrain: the experience of a Bahraini quality coordinator
Hasan, Jameel. 2015. In search of a programme review framework for a polytechnic in Bahrain: the experience of a Bahraini quality coordinator. Doctorate other than PhD Doctor of Education. University of Southern Queensland.
Working towards innovative practitioners: problem-based learning at Bahrain Polytechnic
Huijser, Henk and Hasan, Jameel. 2012. "Working towards innovative practitioners: problem-based learning at Bahrain Polytechnic." Anwar, Syed Aziz (ed.) 6th Quality Conference in the Middle East: Innovation-Based Competitiveness and Business Excellence. Dubai, United Arab Emirates 30 Jan - 02 Feb 2012 Dubai, United Arab Emirates.