The relationship between the implementation of a Safety Management System and the attitudes of employees towards unsafe acts in aviation

Article


Remawi, Haytham, Bates, Paul and Dix, Ian. 2011. "The relationship between the implementation of a Safety Management System and the attitudes of employees towards unsafe acts in aviation ." Safety Science. 49 (5), pp. 625-632. https://doi.org/10.1016/j.ssci.2010.09.014
Article Title

The relationship between the implementation of a Safety Management System and the attitudes of employees towards unsafe acts in aviation

ERA Journal ID3717
Article CategoryArticle
AuthorsRemawi, Haytham, Bates, Paul and Dix, Ian
Journal TitleSafety Science
Journal Citation49 (5), pp. 625-632
Number of Pages8
Year2011
PublisherElsevier
ISSN0925-7535
Digital Object Identifier (DOI)https://doi.org/10.1016/j.ssci.2010.09.014
Web Address (URL)https://www.sciencedirect.com/science/article/abs/pii/S0925753510002456
Abstract

Airports represent highly complex organisations, incorporating such interdependent operations as airlines, ground transport, flight services, ground services, refueling, maintenance, customer services, catering, administration and security. Airports, and especially International Airports, must ensure that their operations are conducted in a safe and efficient manner, as the consequence of any error or failure during operations has the potential for catastrophic outcomes. The international governing body for air transportation, ICAO, requires that airports must implement a Safety Management System as a means of ensuring safe operations and eliminating or reducing the likelihood of low frequency/high consequence incidents. This research project sought to determine the extent to which the implementation of a Safety Management System (SMS) influenced the attitudes of airport employees toward unsafe acts. The hypothesis tested was that the implementation of an SMS into an airport will result in an improvement in attitudes toward safety. A Safety Culture Survey was utilized to measure these attitudes. Two International Airports were chosen to measure the extent to which the introduction of an SMS at one airport would influence the safety attitude and culture of those employees. Sharjah International Airport, UAE, was used as the experimental group, as it did not have a formal SMS in operation, with another English-speaking International Airport (the Second Airport) being used as a control group, as it already had an SMS in operation. A Safety Culture Survey was used as the pre and post-test measure over a 12-month period to determine the extent of influence of the introduction of the SMS at Sharjah Airport. The results of Phase 1 of the survey (June 2008) were compared against the results of Phase 2 of the survey (June 2009). The average score reported by participants at Sharjah Airport increased significantly from pre-test measure to post-test measure in relation to communication, safety rules, supportive environment, personal risk appreciation, work environment, and involvement. At the same time, the average score for personal priorities decreased significantly from Phases 1 to 2. Results indicate that participants at Sharjah Airport recorded a significant positive shift in attitude to the safety factors covered in the Safety Culture Survey, whilst at the same time responses from the Second Airport showed no such shift in attitude. The Second Airport showed neither decline nor improvement in responses. Whilst some methodological issues were identified, the results were of sufficient strength as to conclude that the outcomes reported support the hypothesis that the introduction of an SMS at Sharjah Airport has effected positive changes not observed at the Second Airport. Recommendations for ongoing research were made to further explore the strength of relationship between SMS and safety attitudes, as well as the relationship between safe attitude and safe behaviour.

KeywordsAirports; Aviation; Griffith University; ICAO; Safety; Sharjah Airport; SMS
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsGriffith University
Permalink -

https://research.usq.edu.au/item/yy81w/the-relationship-between-the-implementation-of-a-safety-management-system-and-the-attitudes-of-employees-towards-unsafe-acts-in-aviation

  • 8
    total views
  • 0
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

'In automation we trust' - Australian air traffic controller perspectives of increasing automation in air traffic management
Langford, Kieran, Kille, Tarryn, Lee, Seung-Yong, Zhang, Yahua and Bates, Paul R.. 2022. "'In automation we trust' - Australian air traffic controller perspectives of increasing automation in air traffic management." Transport Policy. 125, pp. 352-362. https://doi.org/10.1016/j.tranpol.2022.07.001.
The unexplored link between communication and trust in aviation maintenance practice
Chatzi, Anna, Martin, Wayne, Bates, Paul and Murray, Patrick. 2019. "The unexplored link between communication and trust in aviation maintenance practice." Aerospace. 6 (6). https://doi.org/10.3390/aerospace6060066
Situational awareness training for operators of unmanned aerial vehicles
Kille, Tarryn, Bates, Paul R., Lee, Seung-Yong and Kille, David Murray. 2021. "Situational awareness training for operators of unmanned aerial vehicles." 21st International Symposium on Aviation Psychology (ISAP 2021). Oregon, United States 18 - 21 May 2021 Oregon, United States of America. https://doi.org/10.5399/osu/1148
The impact of the COVID-19 pandemic on current tertiary aviation education and future careers: Students’ perspective
Miani, Peter, Kille, Tarryn, Lee, Seung-Yong, Zhang, Yahua and Bates, Paul Raymond. 2021. "The impact of the COVID-19 pandemic on current tertiary aviation education and future careers: Students’ perspective." Journal of Air Transport Management. 94, pp. 1-8. https://doi.org/10.1016/j.jairtraman.2021.102081
The influence of training level on manual flight in connection to performance, scan pattern, and task load
Friedrich, Maik, Lee, Seung Yong, Bates, Paul, Martin, Wayne and Faulhaber, Anja K.. 2021. "The influence of training level on manual flight in connection to performance, scan pattern, and task load." Cognition, Technology and Work. 23 (4), pp. 715-730. https://doi.org/10.1007/s10111-020-00663-8
Aviation Infrastructure and Regional Economic Development: Understanding the Importance of Integration in Regional Airfreight Networks
Kille, Tarryn, Bates, Paul Raymond and Murray, Patrick. 2015. "Aviation Infrastructure and Regional Economic Development: Understanding the Importance of Integration in Regional Airfreight Networks." International Journal of Management, Business, and Economics. 2 (1), pp. 139-161.
Correction to: The influence of training level on manual fight in connection to performance, scan pattern, and task load
Friedrich, Maik, Lee, Seung Yong, Bates, Paul, Martin, Wayne and Faulhaber, Anja K.. 2021. "Correction to: The influence of training level on manual fight in connection to performance, scan pattern, and task load ." Cognition, Technology and Work. 24 (1), p. 213. https://doi.org/10.1007/s10111-021-00680-1
The Future for Civilian UAV Operations
Kille, Tarryn, Bates, Paul R., Lee, Seung Yong and Kille, David Murray. 2020. "The Future for Civilian UAV Operations." Research Anthology on Reliability and Safety in Aviation Systems, Spacecraft, and Air Transport. Hershey, United States. IGI Global. pp. 1588-1601
Regional development air freight service needs for regional communities
Kille, Tarryn, Bates, Paul R. and Murray, Patrick S.. 2019. "Regional development air freight service needs for regional communities." Khosrow-Pour, Mehdi (ed.) Advanced methodologies and technologies in government and society. Hershey, United States of America. IGI Global. pp. 606-616
Non-technical skills (NTS) training for UAV operators: situational awareness and workload management
Kille, Tarryn, Bates, Paul R., Lee, Seung Yong and Kille, David Murray. 2019. "Non-technical skills (NTS) training for UAV operators: situational awareness and workload management." Kille, Tarryn, Bates, Paul R. and Lee, Seung Yong (ed.) Unmanned aerial vehicles in civilian logistics and supply chain management. Hershey, United States of America. IGI Global. pp. 1-32
The future for civilian UAV operations
Kille, Tarryn, Bates, Paul R., Lee, Seung Yong and Kille, David Murray. 2019. "The future for civilian UAV operations." Kille, Tarryn, Bates, Paul R. and Lee, Seung Yong (ed.) Unmanned aerial vehicles in civilian logistics and supply chain management. Hershey, United States of America. IGI Global. pp. 266-283
Regional development and air freight service needs for regional communities
Kille, Tarryn, Bates, Paul R. and Murray, Patrick S.. 2018. "Regional development and air freight service needs for regional communities." Khosrow-Pour, Mehdi (ed.) Encyclopedia of information science and technology. Hershey, United States of America. IGI Global. pp. 7869-7878
Exploring the Association between Communication Satisfaction and Trust in the Aviation Maintenance Environment An International Study
Chatzi, Anna V., Bates Paul R. and Martin, Wayne L.. 2020. "Exploring the Association between Communication Satisfaction and Trust in the Aviation Maintenance Environment An International Study." International Journal of Aerospace Psychology. 30 (3-4), pp. 190-214. https://doi.org/10.1080/24721840.2020.1801347
Educating aviators: challenges for distance learning in aviation tertiary education
Kille, Tarryn, Bates, Paul and Murray, Patrick S.. 2015. "Educating aviators: challenges for distance learning in aviation tertiary education." Scheg, A. (ed.) Critical examinations of distance education transformation across disciplines. United States. IGI Global. pp. 86-111
An exploratory study on the post-implementation of threat and error management training in Australian general aviation
Lee, Seung Yong, Bates, Paul R., Murray, Patrick S. and Martin, Wayne L.. 2017. "An exploratory study on the post-implementation of threat and error management training in Australian general aviation." International Journal of Training Research. 15 (2), pp. 136-147. https://doi.org/10.1080/14480220.2016.1259006
A systematic review of the role of regional aviation in the airfreight industry
Kille, Tarryn, Bates, Paul and Murray, Patrick S.. 2014. "A systematic review of the role of regional aviation in the airfreight industry." Science-Based Technologies (Naukoyemni Tekhnolohii). 24 (4), pp. 471-485. https://doi.org/10.18372/2310-5461.24.7520
Measuring success: the search for assessment criteria in determining the impact of deregulation in regional aviation
Kille, Tarryn, Bates, Paul and Murray, Patrick S.. 2013. "Measuring success: the search for assessment criteria in determining the impact of deregulation in regional aviation." International Journal of Aviation Management. 2 (1-2), pp. 4-34. https://doi.org/10.1504/IJAM.2013.053046
Training flight accidents: An explorative analysis of influencing factors and accident severity
Lee, Seung Yong, Bates, Paul, Murray, Patrick and Martin, Wayne. 2017. "Training flight accidents: An explorative analysis of influencing factors and accident severity." Aviation Psychology and Applied Human Factors. 7 (2), pp. 107-112. https://doi.org/10.1027/2192-0923/a000121
Peer observation in the online learning environment: the case of aviation higher education
Kille, Tarryn, Bates, Paul and Murray, Patrick. 2015. "Peer observation in the online learning environment: the case of aviation higher education." Klopper, Christopher and Drew, Steve (ed.) Teaching for learning and learning for teaching: peer review of teaching in higher education. Rotterdam, Netherlands. Sense Publishers. pp. 79-97
Applying the five R's to traditional assessment
Kille, Tarryn, Bates, Paul and Murray, Patrick. 2015. "Applying the five R's to traditional assessment." Morgan, Robin K., Olivares, Kimberly T. and Becker, Jon (ed.) Quick hits for adjunct faculty and lecturers: successful strategies from award-winning teachers. Bloomington, Indiana. Indiana University Press. pp. 36-38
What would you do if....? Improving pilot performance during unexpected events through inflight scenario discussions
Martin, Wayne L., Murray, Patrick S. and Bates, Paul R.. 2011. "What would you do if....? Improving pilot performance during unexpected events through inflight scenario discussions." Aeronautica. 1 (1), pp. 8-22.
'Looking and feeling the part': developing aviation students' professional identity through a community of practice
O'Brien, Wendy and Bates, Paul. 2015. "'Looking and feeling the part': developing aviation students' professional identity through a community of practice." Teaching in Higher Education. 20 (8), pp. 821-832. https://doi.org/10.1080/13562517.2015.1087998
A Flight Simulator Study of the Impairment Effects of Startle on Pilots During Unexpected Critical Events
Martin, Wayne L., Murray, Patrick S., Bates, Paul R. and Lee, Paul S. Y.. 2016. "A Flight Simulator Study of the Impairment Effects of Startle on Pilots During Unexpected Critical Events." Aviation Psychology and Applied Human Factors. 6 (1), pp. 24-32. https://doi.org/10.1027/2192-0923/a000092
Fear-potentiated startle: a review from an aviation perspective
Martin, Wayne L., Murray, Patrick S., Bates, Paul R. and Lee, Paul S. Y.. 2015. "Fear-potentiated startle: a review from an aviation perspective." The International Journal of Aviation Psychology. 25 (2), pp. 97-107. https://doi.org/10.1080/10508414.2015.1128293
Aviation safety management systems
Yeun, Richard, Bates, Paul and Murray, Patrick. 2014. "Aviation safety management systems." World Review of Intermodal Transportation Research. 5 (2), pp. 168-196. https://doi.org/10.1504/WRITR.2014.067234
‘It's more than stick and rudder skills’: an aviation professional development community of practice
Bates, P. and O'Brien, W.. 2013. "‘It's more than stick and rudder skills’: an aviation professional development community of practice ." Teaching in Higher Education. 18 (6), pp. 619-630. https://doi.org/10.1080/13562517.2013.764862
Startle, Freeze and Denial: An analysis of Pathological Pilot Reactions during Unexpected Events
Martin, Wayne L., Murray, Patrick S. and Bates, Paul R.. 2012. "Startle, Freeze and Denial: An analysis of Pathological Pilot Reactions during Unexpected Events." 65th Annual International Air Safety Seminar 2012. Santiago, Chile 23 - 25 Oct 2012 pp. 234-247
Evaluating student centred teaching and learning strategies for Aviation students using a quality framework for online learning environments
Bates, Paul and Obexer,. 2005. "Evaluating student centred teaching and learning strategies for Aviation students using a quality framework for online learning environments." 22nd Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2005). Brisbane, Australia 04 - 07 Dec 2005 Australia. Australasian Society for Computers in Learning in Tertiary Education (ASCILITE). pp. 67-77
Heat stress lipids and schizophrenia
Bates, P. R., Hawkins, A., Mahadik, S. P. and McGrath, J. J.. 1996. "Heat stress lipids and schizophrenia." 2nd International Workshop on Cell Membrane Pathology in Schizophrenia (1995). United Kingdom 06 - 08 Oct 1995 United Kingdom. https://doi.org/10.1016/S0952-3278(96)90153-2
Neurogenesis in adult human
Murrell, Wayne, Ray-Barruel, Gillia, Livesey, Jonathon, McGrath, John, MacDonald, Kelli P. A., Bates, Paul R. and Mackay-Sim, Alan. 1996. "Neurogenesis in adult human ." NeuroReport. 7 (6), pp. 1189-1194. https://doi.org/10.1097/00001756-199604260-00019
Cell cycle characteristics and schizophrenia
Shepherd, R.A., Bates, P.R. and McGrath, J.J.. 1993. "Cell cycle characteristics and schizophrenia ." Biological Psychiatry. 33 (1), pp. 60-61. https://doi.org/10.1016/0006-3223(93)90282-I
Enhanced levels of radiation-induced G2 phase delay in ataxia telangiectasia heterozygotes
Lavin, Martin F., Le Poidevin, Priscilla and Bates Paul. 1992. "Enhanced levels of radiation-induced G2 phase delay in ataxia telangiectasia heterozygotes ." Cancer Genetics. 60 (2), pp. 183-187. https://doi.org/10.1016/0165-4608(92)90014-Y
Comparison of γ-radiation-induced accumulation of ataxia telangiectasia and control cells in G2 phase
Bates Paul R. and Lavin, Martin F.. 1989. "Comparison of γ-radiation-induced accumulation of ataxia telangiectasia and control cells in G2 phase." Mutation Research/DNA Repair. 218 (2), pp. 165-170. https://doi.org/10.1016/0921-8777(89)90023-2
Normal inhibition of DNA synthesis following γ-irradiation of radiosensitive cell lines from patients with Down's syndromes and Alzheimer's disease
Lavin, Martin F., Bates Paul, Le Poidevin, Priscilla and Chen, Philip C.. 1989. "Normal inhibition of DNA synthesis following γ-irradiation of radiosensitive cell lines from patients with Down's syndromes and Alzheimer's disease." Mutation Research/DNA Repair. 218 (1), pp. 41-47. https://doi.org/10.1016/0921-8777(89)90045-1
Ataxia-telangiectasia: a human genetic disorder with predisposition to cancer
Lavin, M., Houldsworth, J., Mohamed, R., Bates P. and Kumar, S.. 1985. "Ataxia-telangiectasia: a human genetic disorder with predisposition to cancer ." Progress in clinical and biological research. 172 A, pp. 409-416.