Non-technical skills (NTS) training for UAV operators: situational awareness and workload management

Edited book (chapter)

Kille, Tarryn, Bates, Paul R., Lee, Seung Yong and Kille, David Murray. 2019. "Non-technical skills (NTS) training for UAV operators: situational awareness and workload management." Kille, Tarryn, Bates, Paul R. and Lee, Seung Yong (ed.) Unmanned aerial vehicles in civilian logistics and supply chain management. Hershey, United States of America. IGI Global. pp. 1-32
Chapter Title

Non-technical skills (NTS) training for UAV operators: situational awareness and workload management

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
Book TitleUnmanned aerial vehicles in civilian logistics and supply chain management
AuthorsKille, Tarryn (Author), Bates, Paul R. (Author), Lee, Seung Yong (Author) and Kille, David Murray (Author)
EditorsKille, Tarryn, Bates, Paul R. and Lee, Seung Yong
Page Range1-32
SeriesAdvances in Logistics, Operations and Management Science
Chapter Number1
Number of Pages32
Year2019
PublisherIGI Global
Place of PublicationHershey, United States of America
ISBN9781522597582
9781522579014
ISSN2327-350X
2327-3518
Digital Object Identifier (DOI)https://doi.org/10.4018/978-1-5225-7900-7.ch001
Web Address (URL)https://www.igi-global.com/chapter/non-technical-skills-nts-training-for-uav-operators/228239
Abstract

In civilian operations, the utilization of UAVs is diverse and broad, the variations of UAVs are extensive, and the application needs and performance characteristics also vary significantly. To this end, the emerging opportunities for UAV operations have generated an urgent need for trained operators to ensure these systems are used effectively and safely. This chapter discusses the importance and integration of appropriate non-technical skills (NTS) training, particularly situation awareness (SA) and workload management, to further improve UAV mission effectiveness. The chapter explores technical design and human factors challenges impacting on UAV operations. By reviewing historical research and applicable studies in the field, the chapter also offers recommendations and solutions. While technical design solutions to UAV systems and interfaces are examined, the authors contend that specific training strategies, which focus on the human UAV operator, should also be considered.

Keywordsunmanned aerial vehicles; UAVs; drones; operators; operation; training
ANZSRC Field of Research 2020350901. Air transportation and freight services
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Byline AffiliationsSchool of Commerce
Institution of OriginUniversity of Southern Queensland
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