Non-technical skills (NTS) training for UAV operators: situational awareness and workload management

Edited book (chapter)


Kille, Tarryn, Bates, Paul R., Lee, Seung Yong and Kille, David Murray. 2019. "Non-technical skills (NTS) training for UAV operators: situational awareness and workload management." Kille, Tarryn, Bates, Paul R. and Lee, Seung Yong (ed.) Unmanned aerial vehicles in civilian logistics and supply chain management. Hershey, United States of America. IGI Global. pp. 1-32
Chapter Title

Non-technical skills (NTS) training for UAV operators: situational awareness and workload management

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
Book TitleUnmanned aerial vehicles in civilian logistics and supply chain management
AuthorsKille, Tarryn (Author), Bates, Paul R. (Author), Lee, Seung Yong (Author) and Kille, David Murray (Author)
EditorsKille, Tarryn, Bates, Paul R. and Lee, Seung Yong
Page Range1-32
SeriesAdvances in Logistics, Operations and Management Science
Chapter Number1
Number of Pages32
Year2019
PublisherIGI Global
Place of PublicationHershey, United States of America
ISBN9781522597582
9781522579014
ISSN2327-350X
2327-3518
Digital Object Identifier (DOI)https://doi.org/10.4018/978-1-5225-7900-7.ch001
Web Address (URL)https://www.igi-global.com/chapter/non-technical-skills-nts-training-for-uav-operators/228239
Abstract

In civilian operations, the utilization of UAVs is diverse and broad, the variations of UAVs are extensive, and the application needs and performance characteristics also vary significantly. To this end, the emerging opportunities for UAV operations have generated an urgent need for trained operators to ensure these systems are used effectively and safely. This chapter discusses the importance and integration of appropriate non-technical skills (NTS) training, particularly situation awareness (SA) and workload management, to further improve UAV mission effectiveness. The chapter explores technical design and human factors challenges impacting on UAV operations. By reviewing historical research and applicable studies in the field, the chapter also offers recommendations and solutions. While technical design solutions to UAV systems and interfaces are examined, the authors contend that specific training strategies, which focus on the human UAV operator, should also be considered.

Keywordsunmanned aerial vehicles; UAVs; drones; operators; operation; training
ANZSRC Field of Research 2020350901. Air transportation and freight services
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsSchool of Commerce
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q5q77/non-technical-skills-nts-training-for-uav-operators-situational-awareness-and-workload-management

  • 188
    total views
  • 10
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

Developing a sustainable road-rail multimodal distribution network for improved animal welfare and meat quality under carbon tax in Queensland, Australia
Babagolzadeh, Mahla, Zhang, Yahua, Yu, Hang, Yong, Jianming, Kille, Tarryn and Shrestha, Anup. 2024. "Developing a sustainable road-rail multimodal distribution network for improved animal welfare and meat quality under carbon tax in Queensland, Australia." Case Studies on Transport Policy. 17 (2024). https://doi.org/https://doi.org/10.1016/j.cstp.2024.101224
'In automation we trust' - Australian air traffic controller perspectives of increasing automation in air traffic management
Langford, Kieran, Kille, Tarryn, Lee, Seung-Yong, Zhang, Yahua and Bates, Paul R.. 2022. "'In automation we trust' - Australian air traffic controller perspectives of increasing automation in air traffic management." Transport Policy. 125, pp. 352-362. https://doi.org/10.1016/j.tranpol.2022.07.001.
The unexplored link between communication and trust in aviation maintenance practice
Chatzi, Anna, Martin, Wayne, Bates, Paul and Murray, Patrick. 2019. "The unexplored link between communication and trust in aviation maintenance practice." Aerospace. 6 (6). https://doi.org/10.3390/aerospace6060066
Capital Factors Influencing Rural, Regional and Remote Women’s Entrepreneurship Development: An Australian Perspective
Kille, Tarryn, Wiesner, Retha, Lee, Seung-Yong, Johnson Morgan, Melissa Johnson, Summers, Jane and Davoodian, Daniel. 2022. "Capital Factors Influencing Rural, Regional and Remote Women’s Entrepreneurship Development: An Australian Perspective." Sustainability. 14 (24). https://doi.org/10.3390/su142416442
Situational awareness training for operators of unmanned aerial vehicles
Kille, Tarryn, Bates, Paul R., Lee, Seung-Yong and Kille, David Murray. 2021. "Situational awareness training for operators of unmanned aerial vehicles." 21st International Symposium on Aviation Psychology (ISAP 2021). Oregon, United States 18 - 21 May 2021 Oregon, United States of America. https://doi.org/10.5399/osu/1148
The impact of the COVID-19 pandemic on current tertiary aviation education and future careers: Students’ perspective
Miani, Peter, Kille, Tarryn, Lee, Seung-Yong, Zhang, Yahua and Bates, Paul Raymond. 2021. "The impact of the COVID-19 pandemic on current tertiary aviation education and future careers: Students’ perspective." Journal of Air Transport Management. 94, pp. 1-8. https://doi.org/10.1016/j.jairtraman.2021.102081
The influence of training level on manual flight in connection to performance, scan pattern, and task load
Friedrich, Maik, Lee, Seung Yong, Bates, Paul, Martin, Wayne and Faulhaber, Anja K.. 2021. "The influence of training level on manual flight in connection to performance, scan pattern, and task load." Cognition, Technology and Work. 23 (4), pp. 715-730. https://doi.org/10.1007/s10111-020-00663-8
Aviation Infrastructure and Regional Economic Development: Understanding the Importance of Integration in Regional Airfreight Networks
Kille, Tarryn, Bates, Paul Raymond and Murray, Patrick. 2015. "Aviation Infrastructure and Regional Economic Development: Understanding the Importance of Integration in Regional Airfreight Networks." International Journal of Management, Business, and Economics. 2 (1), pp. 139-161.
Understanding strategies of teacher-student interaction: the impact on student experience and learning outcomes in online education
Kille, Tarryn L.. 2017. "Understanding strategies of teacher-student interaction: the impact on student experience and learning outcomes in online education." Khosrow-Pour, Mehdi (ed.) Blended learning: concepts, methodologies, tools, and applications. United States. IGI Global. pp. 1596-1618
Correction to: The influence of training level on manual fight in connection to performance, scan pattern, and task load
Friedrich, Maik, Lee, Seung Yong, Bates, Paul, Martin, Wayne and Faulhaber, Anja K.. 2021. "Correction to: The influence of training level on manual fight in connection to performance, scan pattern, and task load ." Cognition, Technology and Work. 24 (1), p. 213. https://doi.org/10.1007/s10111-021-00680-1
The Future for Civilian UAV Operations
Kille, Tarryn, Bates, Paul R., Lee, Seung Yong and Kille, David Murray. 2020. "The Future for Civilian UAV Operations." Research Anthology on Reliability and Safety in Aviation Systems, Spacecraft, and Air Transport. Hershey, United States. IGI Global. pp. 1588-1601
Exploring the effects of threat and error management on Australian general aviation
Lee, Seung Yong. 2018. Exploring the effects of threat and error management on Australian general aviation. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
Regional development air freight service needs for regional communities
Kille, Tarryn, Bates, Paul R. and Murray, Patrick S.. 2019. "Regional development air freight service needs for regional communities." Khosrow-Pour, Mehdi (ed.) Advanced methodologies and technologies in government and society. Hershey, United States of America. IGI Global. pp. 606-616
The future for civilian UAV operations
Kille, Tarryn, Bates, Paul R., Lee, Seung Yong and Kille, David Murray. 2019. "The future for civilian UAV operations." Kille, Tarryn, Bates, Paul R. and Lee, Seung Yong (ed.) Unmanned aerial vehicles in civilian logistics and supply chain management. Hershey, United States of America. IGI Global. pp. 266-283
Regional development and air freight service needs for regional communities
Kille, Tarryn, Bates, Paul R. and Murray, Patrick S.. 2018. "Regional development and air freight service needs for regional communities." Khosrow-Pour, Mehdi (ed.) Encyclopedia of information science and technology. Hershey, United States of America. IGI Global. pp. 7869-7878
Feasibility study for developing an Indigenous branded range of beef products and services (Producer Innovation Fast-track)
Burey, P., Woodhead, A., Kille, T., Zhang, S., Miller, K., Babagolzadeh, M., Pfingst, Jason, Dunrobin, Kelvin, Gorringe, Max, Malone, Johnathon and Perkins, Ian. 2019. Feasibility study for developing an Indigenous branded range of beef products and services (Producer Innovation Fast-track). North Sydney, Australia. Meat & Livestock Australia.
Exploring the Association between Communication Satisfaction and Trust in the Aviation Maintenance Environment An International Study
Chatzi, Anna V., Bates Paul R. and Martin, Wayne L.. 2020. "Exploring the Association between Communication Satisfaction and Trust in the Aviation Maintenance Environment An International Study." International Journal of Aerospace Psychology. 30 (3-4), pp. 190-214. https://doi.org/10.1080/24721840.2020.1801347
Educating aviators: challenges for distance learning in aviation tertiary education
Kille, Tarryn, Bates, Paul and Murray, Patrick S.. 2015. "Educating aviators: challenges for distance learning in aviation tertiary education." Scheg, A. (ed.) Critical examinations of distance education transformation across disciplines. United States. IGI Global. pp. 86-111
An exploratory study on the post-implementation of threat and error management training in Australian general aviation
Lee, Seung Yong, Bates, Paul R., Murray, Patrick S. and Martin, Wayne L.. 2017. "An exploratory study on the post-implementation of threat and error management training in Australian general aviation." International Journal of Training Research. 15 (2), pp. 136-147. https://doi.org/10.1080/14480220.2016.1259006
A systematic review of the role of regional aviation in the airfreight industry
Kille, Tarryn, Bates, Paul and Murray, Patrick S.. 2014. "A systematic review of the role of regional aviation in the airfreight industry." Science-Based Technologies (Naukoyemni Tekhnolohii). 24 (4), pp. 471-485. https://doi.org/10.18372/2310-5461.24.7520
Measuring success: the search for assessment criteria in determining the impact of deregulation in regional aviation
Kille, Tarryn, Bates, Paul and Murray, Patrick S.. 2013. "Measuring success: the search for assessment criteria in determining the impact of deregulation in regional aviation." International Journal of Aviation Management. 2 (1-2), pp. 4-34. https://doi.org/10.1504/IJAM.2013.053046
Understanding strategies of teacher-student interaction: the impact on student experience and learning outcomes in online education
Kille, Tarryn L.. 2016. "Understanding strategies of teacher-student interaction: the impact on student experience and learning outcomes in online education." D'Augustino, Steven (ed.) Creating teacher immediacy in online learning environments. Hershey, PA. United States. IGI Global. pp. 212-234
Training flight accidents: An explorative analysis of influencing factors and accident severity
Lee, Seung Yong, Bates, Paul, Murray, Patrick and Martin, Wayne. 2017. "Training flight accidents: An explorative analysis of influencing factors and accident severity." Aviation Psychology and Applied Human Factors. 7 (2), pp. 107-112. https://doi.org/10.1027/2192-0923/a000121
Peer observation in the online learning environment: the case of aviation higher education
Kille, Tarryn, Bates, Paul and Murray, Patrick. 2015. "Peer observation in the online learning environment: the case of aviation higher education." Klopper, Christopher and Drew, Steve (ed.) Teaching for learning and learning for teaching: peer review of teaching in higher education. Rotterdam, Netherlands. Sense Publishers. pp. 79-97
Applying the five R's to traditional assessment
Kille, Tarryn, Bates, Paul and Murray, Patrick. 2015. "Applying the five R's to traditional assessment." Morgan, Robin K., Olivares, Kimberly T. and Becker, Jon (ed.) Quick hits for adjunct faculty and lecturers: successful strategies from award-winning teachers. Bloomington, Indiana. Indiana University Press. pp. 36-38
What would you do if....? Improving pilot performance during unexpected events through inflight scenario discussions
Martin, Wayne L., Murray, Patrick S. and Bates, Paul R.. 2011. "What would you do if....? Improving pilot performance during unexpected events through inflight scenario discussions." Aeronautica. 1 (1), pp. 8-22.
The effect of group polarisation on perceived invulnerability in general aviation pilots
Lee, Seung Yong and Gilbey, Andrew. 2012. "The effect of group polarisation on perceived invulnerability in general aviation pilots." Aeronautica. 2 (2), pp. 1-7.
'Looking and feeling the part': developing aviation students' professional identity through a community of practice
O'Brien, Wendy and Bates, Paul. 2015. "'Looking and feeling the part': developing aviation students' professional identity through a community of practice." Teaching in Higher Education. 20 (8), pp. 821-832. https://doi.org/10.1080/13562517.2015.1087998
A Flight Simulator Study of the Impairment Effects of Startle on Pilots During Unexpected Critical Events
Martin, Wayne L., Murray, Patrick S., Bates, Paul R. and Lee, Paul S. Y.. 2016. "A Flight Simulator Study of the Impairment Effects of Startle on Pilots During Unexpected Critical Events." Aviation Psychology and Applied Human Factors. 6 (1), pp. 24-32. https://doi.org/10.1027/2192-0923/a000092
Fear-potentiated startle: a review from an aviation perspective
Martin, Wayne L., Murray, Patrick S., Bates, Paul R. and Lee, Paul S. Y.. 2015. "Fear-potentiated startle: a review from an aviation perspective." The International Journal of Aviation Psychology. 25 (2), pp. 97-107. https://doi.org/10.1080/10508414.2015.1128293
Aviation safety management systems
Yeun, Richard, Bates, Paul and Murray, Patrick. 2014. "Aviation safety management systems." World Review of Intermodal Transportation Research. 5 (2), pp. 168-196. https://doi.org/10.1504/WRITR.2014.067234
‘It's more than stick and rudder skills’: an aviation professional development community of practice
Bates, P. and O'Brien, W.. 2013. "‘It's more than stick and rudder skills’: an aviation professional development community of practice ." Teaching in Higher Education. 18 (6), pp. 619-630. https://doi.org/10.1080/13562517.2013.764862
'Farm to Table': Air Transport Issues for an Island State
Kille, Tarryn, Bates, Paul and Murray, Patrick. 2013. "'Farm to Table': Air Transport Issues for an Island State." Australasian Transport Research Forum 2013 (ATRF 2013). Brisbane, Australia 02 - 04 Oct 2013 Australia.
Startle, Freeze and Denial: An analysis of Pathological Pilot Reactions during Unexpected Events
Martin, Wayne L., Murray, Patrick S. and Bates, Paul R.. 2012. "Startle, Freeze and Denial: An analysis of Pathological Pilot Reactions during Unexpected Events." 65th Annual International Air Safety Seminar 2012. Santiago, Chile 23 - 25 Oct 2012 pp. 234-247
The relationship between the implementation of a Safety Management System and the attitudes of employees towards unsafe acts in aviation
Remawi, Haytham, Bates, Paul and Dix, Ian. 2011. "The relationship between the implementation of a Safety Management System and the attitudes of employees towards unsafe acts in aviation ." Safety Science. 49 (5), pp. 625-632. https://doi.org/10.1016/j.ssci.2010.09.014
Evaluating student centred teaching and learning strategies for Aviation students using a quality framework for online learning environments
Bates, Paul and Obexer,. 2005. "Evaluating student centred teaching and learning strategies for Aviation students using a quality framework for online learning environments." 22nd Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2005). Brisbane, Australia 04 - 07 Dec 2005 Australia. Australasian Society for Computers in Learning in Tertiary Education (ASCILITE). pp. 67-77
Heat stress lipids and schizophrenia
Bates, P. R., Hawkins, A., Mahadik, S. P. and McGrath, J. J.. 1996. "Heat stress lipids and schizophrenia." 2nd International Workshop on Cell Membrane Pathology in Schizophrenia (1995). United Kingdom 06 - 08 Oct 1995 United Kingdom. https://doi.org/10.1016/S0952-3278(96)90153-2
Neurogenesis in adult human
Murrell, Wayne, Ray-Barruel, Gillia, Livesey, Jonathon, McGrath, John, MacDonald, Kelli P. A., Bates, Paul R. and Mackay-Sim, Alan. 1996. "Neurogenesis in adult human ." NeuroReport. 7 (6), pp. 1189-1194. https://doi.org/10.1097/00001756-199604260-00019
Cell cycle characteristics and schizophrenia
Shepherd, R.A., Bates, P.R. and McGrath, J.J.. 1993. "Cell cycle characteristics and schizophrenia ." Biological Psychiatry. 33 (1), pp. 60-61. https://doi.org/10.1016/0006-3223(93)90282-I
Enhanced levels of radiation-induced G2 phase delay in ataxia telangiectasia heterozygotes
Lavin, Martin F., Le Poidevin, Priscilla and Bates Paul. 1992. "Enhanced levels of radiation-induced G2 phase delay in ataxia telangiectasia heterozygotes ." Cancer Genetics. 60 (2), pp. 183-187. https://doi.org/10.1016/0165-4608(92)90014-Y
Comparison of γ-radiation-induced accumulation of ataxia telangiectasia and control cells in G2 phase
Bates Paul R. and Lavin, Martin F.. 1989. "Comparison of γ-radiation-induced accumulation of ataxia telangiectasia and control cells in G2 phase." Mutation Research/DNA Repair. 218 (2), pp. 165-170. https://doi.org/10.1016/0921-8777(89)90023-2
Normal inhibition of DNA synthesis following γ-irradiation of radiosensitive cell lines from patients with Down's syndromes and Alzheimer's disease
Lavin, Martin F., Bates Paul, Le Poidevin, Priscilla and Chen, Philip C.. 1989. "Normal inhibition of DNA synthesis following γ-irradiation of radiosensitive cell lines from patients with Down's syndromes and Alzheimer's disease." Mutation Research/DNA Repair. 218 (1), pp. 41-47. https://doi.org/10.1016/0921-8777(89)90045-1
Ataxia-telangiectasia: a human genetic disorder with predisposition to cancer
Lavin, M., Houldsworth, J., Mohamed, R., Bates P. and Kumar, S.. 1985. "Ataxia-telangiectasia: a human genetic disorder with predisposition to cancer ." Progress in clinical and biological research. 172 A, pp. 409-416.