3504. Commercial services


Title3504. Commercial services
Parent35. Commerce, Management, Tourism and Services

Latest research outputs

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Addressing data quality in Airbnb research
Prentice, Catherine and Pawlicz, Adam. 2024. "Addressing data quality in Airbnb research." International Journal of Contemporary Hospitality Management. 36 (3), pp. 812-832. https://doi.org/10.1108/IJCHM-10-2022-1207

Article

A work-based study of hospitality vocational education and training and its relevance to independent restaurants in Australia
Lowe, Damien. 2023. A work-based study of hospitality vocational education and training and its relevance to independent restaurants in Australia. Masters Thesis Master of Professional Studies. University of Southern Queensland. https://doi.org/10.26192/z6213

Masters Thesis

Managing burnout from engagement-derived acting strategy
Prentice, Catherine, Snell, Lan and Sok, Phyra. 2023. "Managing burnout from engagement-derived acting strategy." Journal of Service Theory and Practice. 33 (4), pp. 577-597. https://doi.org/10.1108/JSTP-07-2022-0144

Article

Supply chain management in the insurance industry – symmetrical and asymmetrical analysis
Prentice, Catherine, Dominique-Ferreira, Sergio and Wang, Xuequn. 2023. "Supply chain management in the insurance industry – symmetrical and asymmetrical analysis." Journal of Business and Industrial Marketing. 38 (11).

Article

Do major health shocks affect the interconnectedness of E-commerce and electronic payment markets? a regional analysis
Gunay, Samet, Prentice, Catherine and Sraieb, Mohamed. 2023. "Do major health shocks affect the interconnectedness of E-commerce and electronic payment markets? a regional analysis." Electronic Commerce Research. https://doi.org/10.1007/s10660-022-09669-y

Article

Systematic literature review to identify the critical success factors of the build-to-rent housing model
Abidoye, Rotimi, Ayub, Bilal and Ullah, Fahim. 2022. "Systematic literature review to identify the critical success factors of the build-to-rent housing model." Buildings. 12 (2). https://doi.org/10.3390/buildings12020171

Article

SILS Effective Handover Project Report, December 2017
Sherwin, Leonie, Firman, Elizabeth, Pobar, Sally, Eacersall, Douglas, Hammer, Sara, Myatt, Jason, Leeson, Amanda and Thangavelu, Anbarasu. 2017. SILS Effective Handover Project Report, December 2017. Toowoomba, Australia. University of Southern Queensland.

Project report

Supporting SMEs in Sustainable Strategy Development Post-Covid-19: Challenges and Policy Agenda for the G20
Barbagila, Martina, Buttice, Vincenzo, Giudici, Giancarlo, Mendy, John, Sarker, Tapan, Sharma, Gagan D., Thomas, Asha and Zutshi, Ambika. 2021. Supporting SMEs in Sustainable Strategy Development Post-Covid-19: Challenges and Policy Agenda for the G20. Germany. Global Solutions Initiative Foundation.

Discussion paper

Sustainability during the COVID pandemic: analysis of hotel association communication
Zutshi, Ambika, Creed, Andrew, Bhattacharya,, Croy, Glen and Dahms, Sven. 2022. "Sustainability during the COVID pandemic: analysis of hotel association communication." Current Issues in Tourism. 25 (23), pp. 3840-3853. https://doi.org/10.1080/13683500.2022.2057842

Article

Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts
Hume, Margee. 2009. Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts . Koln, Germany. Lambert Academic Publishing.

Other

Geographical boundary expansion of professional services offerings in Indo-China
Loh, Eddie Kok-Hong. 2015. "Geographical boundary expansion of professional services offerings in Indo-China." Singapore Management Journal. 4, pp. 82-106.

Article

Food festivals, food marketing and the re-invention of a rural community
Johnson Morgan, Melissa. 2015. "Food festivals, food marketing and the re-invention of a rural community." Journal of New Business Ideas and Trends. 13 (2), pp. 57-72.

Article

Managing change for environmental sustainability: an international comparison of small and medium enterprises in the fabric and textile industry
McGrew, Linda Lisa. 2016. Managing change for environmental sustainability: an international comparison of small and medium enterprises in the fabric and textile industry. Doctorate other than PhD Doctor of Business Administation. University of Southern Queensland.

Doctorate other than PhD

Reflections of environmental management implementation in furniture
Zutshi, Ambika, Creed, Creed, Holmes, Mary and Brain, Jade. 2016. "Reflections of environmental management implementation in furniture." International Journal of Retail and Distribution Management. 44 (8), pp. 840--859. https://doi.org/10.1108/IJRDM-10-2015-0154

Article

Behavioural risk at outdoor music festivals
Raineri, Aldo Salvatore. 2015. Behavioural risk at outdoor music festivals. Doctorate other than PhD Doctor of Professional Studies. University of Southern Queensland.

Doctorate other than PhD

Train the trainers: maintaining standards to minimise injuries and avoiding legal liability in the fitness industry
Dietrich, Joachim, Keyzer, Patrick, Coyle, Ian R., Norton, Kevin, Sekendiz, Betul, Jones, Veronica and Finch, Caroline F.. 2013. "Train the trainers: maintaining standards to minimise injuries and avoiding legal liability in the fitness industry." Australian and New Zealand Sports Law Journal. 8 (1), pp. 89-106.

Article

Legal risk management and injury in the fitness industry: the outcomes of focus group research and a national survey of fitness professionals
Keyzer, Patrick, Coyle, Ian R., Dietrich, Joachim, Norton, Kevin, Sekendiz, Betul, Jones, Veronica and Finch, Caroline F.. 2014. "Legal risk management and injury in the fitness industry: the outcomes of focus group research and a national survey of fitness professionals." Journal of Law and Medicine. 21 (4), pp. 826-844.

Article

An evaluation of emergency plans and procedures in fitness facilities in Australia: implications for policy and practice
Sekendiz, Betul, Norton, Kevin, Keyzer, Patrick, Dietrich, Joachim, Coyle, Ian R., Jones, Veronica and Finch, Caroline. 2014. "An evaluation of emergency plans and procedures in fitness facilities in Australia: implications for policy and practice." Stal, Marc, Good, Sarah and Ammann, Walter (ed.) 5th International Disaster and Risk Conference (IDRC 2014): Integrative Risk Management: The Role of Science, Technology and Practice. Davos, Switzerland 24 - 28 Aug 2014 Davos, Switzerland.

Presentation

Applied sport psychology: beware the sun, Icarus
Terry, Peter C.. 2011. "Applied sport psychology: beware the sun, Icarus." Martin, Paul R., Cheung, Fanny M., Knowles, Michael C., Kyrios, Michael, Littlefield, Lyn, Overmier, J.Bruce and Prieto, Jose M. (ed.) IAAP Handbook of Applied Psychology. Oxford, UK. Wiley-Blackwell. pp. 386-410

Edited book (chapter)

Impact of social media in service innovations: an empirical study on the Australian hotel industry
Ng, Eric and Lien, Ching-Yu. 2014. "Impact of social media in service innovations: an empirical study on the Australian hotel industry." Al-Hakim, Latif and Jin, Chen (ed.) Quality innovation: knowledge, theory, and practices. Hershey, PA. United States. IGI Global. pp. 390-405

Edited book (chapter)

Conceptualising a framework for sustainable decision making for sport funding in regional government
Johnson Morgan, Melissa and Summers, Jane. 2012. "Conceptualising a framework for sustainable decision making for sport funding in regional government." 10th Annual Sports Marketing Association Conference: Celebrating a Decade of Magic (SMA 2012). Orlando, FL. United States 24 - 27 Oct 2012 Morgantown, WV. United States.

Paper

Harnessing mutuality: the social capital of club experience - a framework for examining social dynamics of community clubs
Prasad, Mukesh. 2012. Harnessing mutuality: the social capital of club experience - a framework for examining social dynamics of community clubs. PhD Thesis Doctor of Philosophy. University of Southern Queensland.

PhD Thesis

Sustainability of sport in regional Australia: conceptualising a framework for analysis and decision making
Johnson Morgan, Melissa and Summers, Jane. 2012. "Sustainability of sport in regional Australia: conceptualising a framework for analysis and decision making." International Journal of Organisational Behaviour. 17 (2), pp. 49-55.

Article

Globalisation and corporate real estate strategies
Too, Linda, Harvey, Michael and Too, Eric. 2010. "Globalisation and corporate real estate strategies." Journal of Corporate Real Estate. 12 (4), pp. 234-248. https://doi.org/10.1108/14630011011094676

Article

The effect of customers' trust on e-commerce: a survey of Indonesian customer B to C transactions
Rofiq, Ainur and Mula, Joseph M.. 2009. "The effect of customers' trust on e-commerce: a survey of Indonesian customer B to C transactions." Scheepers, Helana and Davern, Michael (ed.) 20th Australasian Conference on Information Systems (ACIS 2009). Melbourne, Australia 02 - 04 Dec 2009 Melbourne, Australia.

Paper

Relationships, the role of individuals and knowledge flows in the internationalisation of service firms
Lindsay, Valerie, Chadee, Doren, Mattsson, Jan, Johnston, Robert and Millett, Bruce. 2003. "Relationships, the role of individuals and knowledge flows in the internationalisation of service firms." International Journal of Service Industry Management. 14 (1), pp. 7-35. https://doi.org/10.1108/09564230310465976

Article

Why some people pay for pleasure when others do not: a preliminary study of skaters
Young, Jared, Summers, Jane and Johnson Morgan, Melissa. 2006. "Why some people pay for pleasure when others do not: a preliminary study of skaters." Fullerton, Sam and Moore, David (ed.) International Conference of the Academy of Business Administration (2005). Prague, Czech Republic 03 - 07 Aug 2005 Ypsilanti, Michigan , USA.

Paper

The relationship between organisational structure and marketing success: an analysis of Australian Rules Football clubs
Johnson Morgan, Melissa, Summers, Jane and West, Kristy. 2007. "The relationship between organisational structure and marketing success: an analysis of Australian Rules Football clubs." Pitts, Brenda G. (ed.) 3rd Annual Sport Marketing Association Conference: Sport Marketing in the New Millennium (SMA 2005). Tempe, Arizona 10 - 12 Nov 2005 Morgantown, WV. United States.

Paper

Numerical simulation of open refrigerated display cabinets
Mossad, Ruth, Schillak, Thomas and Malli, Mike. 2005. "Numerical simulation of open refrigerated display cabinets." 3rd International Conference on Energy Research and Development (ICERD-3). Kuwait City, Kuwait 21 - 23 Nov 2005 Kuwait.

Paper

Understanding the experiential consumption of special event entertainment (SEE) at shopping centres: an exploratory study
Sit, Jason and Merrilees, Bill. 2005. "Understanding the experiential consumption of special event entertainment (SEE) at shopping centres: an exploratory study." Purchase, Sharon (ed.) Australian and New Zealand Marketing Academy Conference (ANZMAC 2005): Broadening the Boundaries. Fremantle, Australia 05 - 07 Dec 2005 Fremantle, Western Australia.

Paper

Where to now, Melbourne Croatia? Football federation Australia's use of accounting numbers to institute exclusion upon ethnic clubs
James, Kieran, Tolliday, Chris and Walsh, Rex. 2011. "Where to now, Melbourne Croatia? Football federation Australia's use of accounting numbers to institute exclusion upon ethnic clubs." Asian Review of Accounting. 19 (2), pp. 112-124. https://doi.org/10.1108/13217341111181050

Article

Sporting events and the use of alcohol by university students: managing the risks
Pegg, Shane, Patterson, Ian and Axelsen, Megan. 2011. "Sporting events and the use of alcohol by university students: managing the risks." Event Management: an international journal. 15 (1), pp. 63-75. https://doi.org/10.3727/152599511X12990855575187

Article

Rugby League: a game in crisis
Summers, Jane, Johnson Morgan, Melissa and Volkov, Michael. 2005. "Rugby League: a game in crisis." Pitts, Brenda G. (ed.) 2nd Annual Sport Marketing Association Conference: Where Sport Marketing Theory meets Practice (SMA 2004). Memphis, TN, United States 18 - 20 Nov 2004 Morgantown, WV. United States.

Paper

Consumer complaint behaviour in sport consumption
Volkov, Michael, Johnson Morgan, Melissa and Summers, Jane. 2005. "Consumer complaint behaviour in sport consumption." Pitts, Brenda G. (ed.) 2nd Annual Sport Marketing Association Conference: Where Sport Marketing Theory meets Practice (SMA 2004). Memphis, TN, United States 18 - 20 Nov 2004 Morgantown, WV. United States.

Paper

A cross national analysis of sport consumption
Summers, Jane and Johnson Morgan, Melissa. 2004. "A cross national analysis of sport consumption." Pitts, Brenda G. (ed.) Inaugural Annual Sport Marketing Association Conference: Sharing Best Practices in Sport Marketing (SMA 2003). Florida, United States 13 - 15 Nov 2003 Morgantown, WV. USA.

Paper

Sports marketing in an economic quagmire
Fullerton, Sam and Johnson Morgan, Melissa. 2009. "Sports marketing in an economic quagmire." 7th Annual Sport Marketing Association Conference (SMA 2009). Cleveland, Ohio 28 - 30 Oct 2009 Memphis, TN, USA.

Paper

The opening of Pandora's box
Tai, Aylwin and Mula, Joseph. 2003. "The opening of Pandora's box." Asian Golf Monthly.

Article

The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions
Dallimore, Karen and Sparks, Beverley. 2008. "The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions." EIRASS 2008: Recent Advances in Retailing and Services Science. Zagreb, Croatia 14 - 17 Jul 2008

Paper

Sports consumption behaviour among generation Y in mainland China
Johnson Morgan, Melissa, Summers, Jane and Jocumsen, Graham. 2008. "Sports consumption behaviour among generation Y in mainland China." Ghose, Amitabha (ed.) Dynamics of sports marketing. Hyderabad, India. Icfai University Press. pp. 118-127

Edited book (chapter)

The impact of negative publicity on: an individual sporting celebrity's brand DNA; the brand DNA of their associated team and/or sport; and attitudes of their sponsors and partners
Johnson Morgan, Melissa, Summers, Jane and Sassenberg, Anne-Marie. 2008. "The impact of negative publicity on: an individual sporting celebrity's brand DNA; the brand DNA of their associated team and/or sport; and attitudes of their sponsors and partners." James, Jeffrey, Summers, Jane and Johnson Morgan, Melissa (ed.) 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008). Gold Coast, Australia 17 - 19 Jul 2008 Toowoomba, Australia.

Paper