3504. Commercial services


Title3504. Commercial services
Parent35. Commerce, Management, Tourism and Services

Latest research outputs

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A cross national analysis of sport consumption
Summers, Jane and Johnson Morgan, Melissa. 2004. "A cross national analysis of sport consumption." Pitts, Brenda G. (ed.) Inaugural Annual Sport Marketing Association Conference: Sharing Best Practices in Sport Marketing (SMA 2003). Florida, United States 13 - 15 Nov 2003 Morgantown, WV. USA.

Paper

A work-based study of hospitality vocational education and training and its relevance to independent restaurants in Australia
Lowe, Damien. 2023. A work-based study of hospitality vocational education and training and its relevance to independent restaurants in Australia. Masters Thesis Master of Professional Studies. University of Southern Queensland. https://doi.org/10.26192/z6213

Masters Thesis

Addressing data quality in Airbnb research
Prentice, Catherine and Pawlicz, Adam. 2024. "Addressing data quality in Airbnb research." International Journal of Contemporary Hospitality Management. 36 (3), pp. 812-832. https://doi.org/10.1108/IJCHM-10-2022-1207

Article

An evaluation of emergency plans and procedures in fitness facilities in Australia: implications for policy and practice
Sekendiz, Betul, Norton, Kevin, Keyzer, Patrick, Dietrich, Joachim, Coyle, Ian R., Jones, Veronica and Finch, Caroline. 2014. "An evaluation of emergency plans and procedures in fitness facilities in Australia: implications for policy and practice." Stal, Marc, Good, Sarah and Ammann, Walter (ed.) 5th International Disaster and Risk Conference (IDRC 2014): Integrative Risk Management: The Role of Science, Technology and Practice. Davos, Switzerland 24 - 28 Aug 2014 Davos, Switzerland.

Presentation

An exploratory study on performance dimensions of sub-regional shopping centers
Sit, Jason and Birch, Dawn. 2001. "An exploratory study on performance dimensions of sub-regional shopping centers." Chetty, Sylvie and Collins, Brett (ed.) ANZMAC 2001: Bridging Marketing Theory and Practice. Auckland, New Zealand 01 - 05 Dec 2001 Auckland, New Zealand.

Paper

An exploratory study on service dimensions of regional shopping centres: A segmentation approach’
Sit, Jason, Wong, Ho Yin and Birch, Dawn. 2002. "An exploratory study on service dimensions of regional shopping centres: A segmentation approach’." Shaw, Robin N., Adam, Stewart and McDonald, Heath (ed.) ANZMAC 2002. Melbourne, Australia 02 - 04 Dec 2002 Melbourne, Australia.

Paper

Applied sport psychology: beware the sun, Icarus
Terry, Peter C.. 2011. "Applied sport psychology: beware the sun, Icarus." Martin, Paul R., Cheung, Fanny M., Knowles, Michael C., Kyrios, Michael, Littlefield, Lyn, Overmier, J.Bruce and Prieto, Jose M. (ed.) IAAP Handbook of Applied Psychology. Oxford, UK. Wiley-Blackwell. pp. 386-410

Edited book (chapter)

Behavioural risk at outdoor music festivals
Raineri, Aldo Salvatore. 2015. Behavioural risk at outdoor music festivals. Doctorate other than PhD Doctor of Professional Studies. University of Southern Queensland.

Doctorate other than PhD

Build trust, they will come: the case of casino high rollers!
Ji, Chunli, Prentice, Catherine, Sthapit, Erose and Lei, Inman. 2024. "Build trust, they will come: the case of casino high rollers!" International Journal of Contemporary Hospitality Management. 36 (10), pp. 3361-3377. https://doi.org/10.1108/IJCHM-07-2023-0929

Article

Conceptualising a framework for sustainable decision making for sport funding in regional government
Johnson Morgan, Melissa and Summers, Jane. 2012. "Conceptualising a framework for sustainable decision making for sport funding in regional government." 10th Annual Sports Marketing Association Conference: Celebrating a Decade of Magic (SMA 2012). Orlando, FL. United States 24 - 27 Oct 2012 Morgantown, WV. United States.

Paper

Consumer complaint behaviour in sport consumption
Volkov, Michael, Johnson Morgan, Melissa and Summers, Jane. 2005. "Consumer complaint behaviour in sport consumption." Pitts, Brenda G. (ed.) 2nd Annual Sport Marketing Association Conference: Where Sport Marketing Theory meets Practice (SMA 2004). Memphis, TN, United States 18 - 20 Nov 2004 Morgantown, WV. United States.

Paper

Consumer construction of sport consumption experiences through role play: a literature review
Volkov, Michael, Johnson Morgan, Melissa and Summers, Jane. 2007. "Consumer construction of sport consumption experiences through role play: a literature review." James, Jeffrey D. (ed.) 4th Annual Sport Marketing Association Conference: Sport Marketing Across the Spectrum: Research from Emerging, Developing and Established Sholars (SMA 2006). Denver, Colorado 04 - 06 Nov 2006 Morganstown, VA.

Paper

Do major health shocks affect the interconnectedness of E-commerce and electronic payment markets? a regional analysis
Gunay, Samet, Prentice, Catherine and Sraieb, Mohamed. 2023. "Do major health shocks affect the interconnectedness of E-commerce and electronic payment markets? a regional analysis." Electronic Commerce Research. https://doi.org/10.1007/s10660-022-09669-y

Article

Entertainment-seeking shopping centre patrons: the missing segments
Sit, Jason, Merrilees, Bill and Birch, Dawn. 2003. "Entertainment-seeking shopping centre patrons: the missing segments." International Journal of Retail and Distribution Management. 31 (2), pp. 80-94. https://doi.org/10.1108/09590550310461985

Article

Experience-driven well-being and purchase: An alternative model of memorable wine tourism experiences
Sthapit, Erose, Prentice, Catherine, Ji, Chunli, Yang, Ping, Garrod, Brian and Björk, Peter. 2024. "Experience-driven well-being and purchase: An alternative model of memorable wine tourism experiences." International Journal of Tourism Research. 26 (2). https://doi.org/10.1002/jtr.2645

Article

Experience-driven well-being: the case of unmanned smart hotels
Sthapit, Erose, Ji, Chunli, Yang, Yang, Prentice, Catherine, Garrod, Brian and Yang, Huijun. 2024. "Experience-driven well-being: the case of unmanned smart hotels." International Journal of Contemporary Hospitality Management. 36 (13). https://doi.org/10.1108/IJCHM-07-2023-1063

Article

Factors influencing consumer intentions to purchase seasonally discounted athletic footware in Thailand
Summers, Jane, Lorterapong, Atasit and Johnson Morgan, Melissa. 2006. "Factors influencing consumer intentions to purchase seasonally discounted athletic footware in Thailand." Fullerton, Sam and Moore, David (ed.) International Conference of the Academy of Business Administration (2006). Munich, Germany 16 - 20 Aug 2006 Ypsilanti, Michigan, USA.

Paper

Food festivals, food marketing and the re-invention of a rural community
Johnson Morgan, Melissa. 2015. "Food festivals, food marketing and the re-invention of a rural community." Journal of New Business Ideas and Trends. 13 (2), pp. 57-72.

Article

Geographical boundary expansion of professional services offerings in Indo-China
Loh, Eddie Kok-Hong. 2015. "Geographical boundary expansion of professional services offerings in Indo-China." Singapore Management Journal. 4, pp. 82-106.

Article

Globalisation and corporate real estate strategies
Too, Linda, Harvey, Michael and Too, Eric. 2010. "Globalisation and corporate real estate strategies." Journal of Corporate Real Estate. 12 (4), pp. 234-248. https://doi.org/10.1108/14630011011094676

Article

Harnessing mutuality: the social capital of club experience - a framework for examining social dynamics of community clubs
Prasad, Mukesh. 2012. Harnessing mutuality: the social capital of club experience - a framework for examining social dynamics of community clubs. PhD Thesis Doctor of Philosophy. University of Southern Queensland.

PhD Thesis

Impact of social media in service innovations: an empirical study on the Australian hotel industry
Ng, Eric and Lien, Ching-Yu. 2014. "Impact of social media in service innovations: an empirical study on the Australian hotel industry." Al-Hakim, Latif and Jin, Chen (ed.) Quality innovation: knowledge, theory, and practices. Hershey, PA. United States. IGI Global. pp. 390-405

Edited book (chapter)

Innovative fee structures by Australian franchisors
Frazer, Lorelle and Perry, Chad. 1998. "Innovative fee structures by Australian franchisors." Small Enterprise Research. 6 (1), pp. 10 - 30.

Article

Legal risk management and injury in the fitness industry: the outcomes of focus group research and a national survey of fitness professionals
Keyzer, Patrick, Coyle, Ian R., Dietrich, Joachim, Norton, Kevin, Sekendiz, Betul, Jones, Veronica and Finch, Caroline F.. 2014. "Legal risk management and injury in the fitness industry: the outcomes of focus group research and a national survey of fitness professionals." Journal of Law and Medicine. 21 (4), pp. 826-844.

Article

Managing burnout from engagement-derived acting strategy
Prentice, Catherine, Snell, Lan and Sok, Phyra. 2023. "Managing burnout from engagement-derived acting strategy." Journal of Service Theory and Practice. 33 (4), pp. 577-597. https://doi.org/10.1108/JSTP-07-2022-0144

Article

Managing change for environmental sustainability: an international comparison of small and medium enterprises in the fabric and textile industry
McGrew, Linda Lisa. 2016. Managing change for environmental sustainability: an international comparison of small and medium enterprises in the fabric and textile industry. Doctorate other than PhD Doctor of Business Administation. University of Southern Queensland.

Doctorate other than PhD

More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations
Summers, Jane and Johnson Morgan, Melissa. 2008. "More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations." Public Relations Review. 34 (2), pp. 176-182. https://doi.org/10.1016/j.pubrev.2008.03.014

Article

Numerical simulation of open refrigerated display cabinets
Mossad, Ruth, Schillak, Thomas and Malli, Mike. 2005. "Numerical simulation of open refrigerated display cabinets." 3rd International Conference on Energy Research and Development (ICERD-3). Kuwait City, Kuwait 21 - 23 Nov 2005 Kuwait.

Paper

Organisational change in the food and accommodation industry sector in the Central Okanagan
Banham, Heather C. and Wiesner, Retha. 2005. "Organisational change in the food and accommodation industry sector in the Central Okanagan." TTRA 2005: The New Tourism Realities. Kelowna, Canada 02 - 05 Nov 2005 Kelowna, British Columbia, Canada.

Paper

Reflections of environmental management implementation in furniture
Zutshi, Ambika, Creed, Creed, Holmes, Mary and Brain, Jade. 2016. "Reflections of environmental management implementation in furniture." International Journal of Retail and Distribution Management. 44 (8), pp. 840--859. https://doi.org/10.1108/IJRDM-10-2015-0154

Article

Relationships, the role of individuals and knowledge flows in the internationalisation of service firms
Lindsay, Valerie, Chadee, Doren, Mattsson, Jan, Johnston, Robert and Millett, Bruce. 2003. "Relationships, the role of individuals and knowledge flows in the internationalisation of service firms." International Journal of Service Industry Management. 14 (1), pp. 7-35. https://doi.org/10.1108/09564230310465976

Article

Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts
Hume, Margee. 2009. Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts . Koln, Germany. Lambert Academic Publishing.

Other

Roll up, roll up! The effect of social crowding on consumer enjoyment of special event entertainment
Sit, Jason and Johnson Morgan, Melissa. 2008. "Roll up, roll up! The effect of social crowding on consumer enjoyment of special event entertainment." Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.

Paper

Rugby League: a game in crisis
Summers, Jane, Johnson Morgan, Melissa and Volkov, Michael. 2005. "Rugby League: a game in crisis." Pitts, Brenda G. (ed.) 2nd Annual Sport Marketing Association Conference: Where Sport Marketing Theory meets Practice (SMA 2004). Memphis, TN, United States 18 - 20 Nov 2004 Morgantown, WV. United States.

Paper

SILS Effective Handover Project Report, December 2017
Sherwin, Leonie, Firman, Elizabeth, Pobar, Sally, Eacersall, Douglas, Hammer, Sara, Myatt, Jason, Leeson, Amanda and Thangavelu, Anbarasu. 2017. SILS Effective Handover Project Report, December 2017. Toowoomba, Australia. University of Southern Queensland.

Project report

Sporting events and the use of alcohol by university students: managing the risks
Pegg, Shane, Patterson, Ian and Axelsen, Megan. 2011. "Sporting events and the use of alcohol by university students: managing the risks." Event Management: an international journal. 15 (1), pp. 63-75. https://doi.org/10.3727/152599511X12990855575187

Article

Sports consumption behaviour among generation Y in mainland China
Johnson Morgan, Melissa, Summers, Jane and Jocumsen, Graham. 2008. "Sports consumption behaviour among generation Y in mainland China." Ghose, Amitabha (ed.) Dynamics of sports marketing. Hyderabad, India. Icfai University Press. pp. 118-127

Edited book (chapter)

Sports consumption behaviour among generation Y in mainland China
Johnson Morgan, Melissa, Summers, Jane and Jocumsen, Graham. 2006. "Sports consumption behaviour among generation Y in mainland China." Fullerton, Sam and Moore, David (ed.) International Conference of the Academy of Business Administration (2006). Munich, Germany 16 - 20 Aug 2006 Ypsilanti, Michigan, USA.

Paper

Sports marketing in an economic quagmire
Fullerton, Sam and Johnson Morgan, Melissa. 2009. "Sports marketing in an economic quagmire." 7th Annual Sport Marketing Association Conference (SMA 2009). Cleveland, Ohio 28 - 30 Oct 2009 Memphis, TN, USA.

Paper

Student views on corporate social responsibility in an Australian fast food context
Rundle-Thiele, Sharyn R.. 2007. "Student views on corporate social responsibility in an Australian fast food context." Sullivan Mort, Gillian and Hume, Margee (ed.) 4th International Nonprofit and Social Marketing Conference: Social Entrepreneurship, Social Change and Sustainability. Brisbane, Australia 27 - 28 Sep 2007 Brisbane, Australia.

Paper