The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India
Paper
Paper/Presentation Title | The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India |
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Presentation Type | Paper |
Authors | Chadee, Doren (Author) and Raman, Revti (Author) |
Editors | Pedersen, Torben and Kiyak, Tunga |
Journal or Proceedings Title | Proceedings of the 51st Annual Meeting of the Academy of International Business (AIB 2009) |
Number of Pages | 1 |
Year | 2009 |
Place of Publication | East Lansing, MI, USA |
Web Address (URL) of Paper | http://aib.msu.edu/events/2009/AIB_2009_Proceedings.pdf |
Conference/Event | AIB 2009: Is the World Flat or Spiky? Implications for International Business |
Event Details | AIB 2009: Is the World Flat or Spiky? Implications for International Business Event Date 27 to end of 30 Jun 2009 Event Location San Diego, United States |
Abstract | This paper investigates how the global orientation of top management and their ability to manage partnerrelationships impact on the performance of offshore service providers (OSP) in the IT sector. Based on a sample of 68 offshore IT service providers in India, the results suggest that although individually both global orientation of top management and relationship management contribute positively to the performance of OSPs, firms with higher global orientation are better at managing their client relationship and perform better. The implications of the mediating effects of top management global orientation are discussed fully. (For more information, please contact: Doren Chadee, University of Southern Queensland, Australia: chadee@usq.edu.a |
Keywords | off shore service providers; top management; global orientation; relationship management; top management; global orientation |
ANZSRC Field of Research 2020 | 350706. International business |
350710. Organisational behaviour | |
440699. Human geography not elsewhere classified | |
Public Notes | (c) 2009 Academy of International Business. Conference proceedings consists of only the abstracts of papers presented at the conference. |
Byline Affiliations | School of Management and Marketing |
University of Auckland, New Zealand |
https://research.usq.edu.au/item/9zq3v/the-influence-of-top-management-global-orientation-and-partnership-quality-on-the-performance-of-offshore-information-technology-service-providers-in-india
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