Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders

Paper

Wiesner, Retha, Chadee, Doren and Best, Peter J.. 2010. "Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders." O'Connor, Christine (ed.) 10th Annual Pacific Employment Relations Association Conference (PERA 2010) : Sustainability, Inclusiveness and Governance: People Management Issues in the Organisation of the Future. Gold Coast, Australia 15 - 18 Nov 2010 Ballarat, Australia.
Paper/Presentation Title

Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders

Presentation TypePaper
AuthorsWiesner, Retha (Author), Chadee, Doren (Author) and Best, Peter J. (Author)
EditorsO'Connor, Christine
Journal or Proceedings TitleProceedings of the 10th Annual Pacific Employment Relations Association Conference (PERA 2010)
Number of Pages20
Year2010
Place of PublicationBallarat, Australia
ISBN9781876851422
Conference/Event10th Annual Pacific Employment Relations Association Conference (PERA 2010) : Sustainability, Inclusiveness and Governance: People Management Issues in the Organisation of the Future
Event Details
10th Annual Pacific Employment Relations Association Conference (PERA 2010) : Sustainability, Inclusiveness and Governance: People Management Issues in the Organisation of the Future
Parent
Pacific Employment Relations Association (PERA) Conference
Event Date
15 to end of 18 Nov 2010
Event Location
Gold Coast, Australia
Abstract

Despite the increased awareness surrounding sustainability issues and growing pressure on businesses to adopt sustainable business practices, there is little understanding of management processes and practices necessary for SMEs to implement environmental sustainable (ES) practices. Through qualitative in-depth interviews, this paper draws on the experiences and perspectives from twelve SME sustainability leaders to present answers to the ‘what’ and ‘why’ of critical pre-implementation elements in engendering change for sustainability within the SME context. The research questions examined in this study are: In the views of SME sustainability leaders: what pre-implementation elements are important in setting the foundations of ES success in SMEs; what are the most important elements in the decision to introduce and encourage improved ES practices; and how do SME sustainability leaders plan for ES change in their firms. We also examine how the pre-implementation elements identified in this study, fit with the steps of one of the most well-known sustainability change management frameworks by Dunphy et al (2003). The results show that elements playing a role in setting the foundations for ES success in participating firms include: the SME leader challenging the status quo, gathering of initial information; clarifying the internal know-how about ES, identifying who the ES leader(s) is, and what the associated roles are; creating a theme of environmental sustainability in the firm (what sustainability means to the firm); and the personal mindset of leaders regarding ES. In addition, it was evident from the interview data that apart from providing valuable data regarding what must change and why, the drivers and benefits of ES provide a strong rationale and motivation to the rest of the organisation why sustainability is important to the organisation. Furthermore, it is evident from the interview data that the most used strategic approach to planning by SME sustainability leaders, is a deliberate approach even though the emergent approach to planning has also featured in some SMEs. Furthermore, the CEOs are the main players in the strategic process, with the majority involving staff in planning for ES. The results also indicate that in matching the pre-implementation elements to Dunphy et al’s (2003) sustainability change management steps, the execution of two of their steps may need adjustment to be fully applicable to SMEs. Several practical implications for other SMEs are outlined. In conclusion, the framework outlined in this paper provides an example of a critically reflective approach to a specific phase of the environmental sustainability puzzle in SMEs.

Keywordsenvironmental sustainability; SMEs; change management
ANZSRC Field of Research 2020350710. Organisational behaviour
350716. Small business organisation and management
350107. Sustainability accounting and reporting
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Byline AffiliationsSchool of Management and Marketing
School of Accounting, Economics and Finance
Institution of OriginUniversity of Southern Queensland
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Chadee, Doren and Naidoo, Vikash. 2004. "The determinants of export demand for higher education in Asia." 2004 Annual Meeting of the Australia and New Zealand International Business Academy: Dynamism and Challenges in Internationalisation (ANZIBA 2004). Canberra, Australia 05 - 07 Nov 2004 Canberra, Australia.
Offshoring of IT services: a survey of the literature and towards a new research agenda
Raman, Revti and Chadee, Doren. 2007. "Offshoring of IT services: a survey of the literature and towards a new research agenda." Rose, E. L. and Fisher, G. (ed.) 2007 Australia and New Zealand International Business Academy Conference: Institutions and Organisations in an International Context (ANZIBA 2007). Newcastle, Australia 09 - 10 Nov 2007 Sydney, Australia.
International outsourcing of information technology services: review and future directions
Chadee, Doren and Raman, Revti. 2009. "International outsourcing of information technology services: review and future directions." International Marketing Review. 26 (4), pp. 411-438. https://doi.org/10.1108/02651330910971968
Contemporary issues and emerging themes in leadership
Wiesner, Retha. 2008. "Contemporary issues and emerging themes in leadership." Parnos, Carmen (ed.) Super leaders of Australia. Melbourne, Australia. Carmen Parnos. pp. 25-41
Managing change: mental models of SME managers
Wiesner, Retha and Poole, Nicci. 2009. "Managing change: mental models of SME managers." SEAANZ 2009: Start Small - Think Big. Wellington, New Zealand 31 Aug - 02 Sep 2009 Wellington, New Zealand.
How market research can help grow your business
Chadee, Doren and Miller, Karen. 2008. "How market research can help grow your business ." Wine Business Magazine.
The relevance and irrelevance of the brand for small and medium wine enterprises
Miller, Karen and Chadee, Doren. 2008. "The relevance and irrelevance of the brand for small and medium wine enterprises." Small Enterprise Research. 16 (2), pp. 32-44.
A framework for assessing the effectiveness of performance measurement practices
Hampson, Veronica M.-M. and Best, Peter J.. 2005. "A framework for assessing the effectiveness of performance measurement practices." 3rd Conference On Performance Measurement And Management Control. Nice, France 22 - 23 Sep 2005
Higher educational services exports: sources of growth of asian students in US and UK
Chadee, Doren and Naidoo, Vikash. 2009. "Higher educational services exports: sources of growth of asian students in US and UK." Service Business: an international journal. 3 (2), pp. 173-187. https://doi.org/10.1007/s11628-008-0041-7
Continuous fraud detection in enterprise systems through audit trial analysis
Best, Peter J., Rikhardsson, Pall and Toleman, Mark. 2009. "Continuous fraud detection in enterprise systems through audit trial analysis." Journal of Digital Forensics, Security and Law. 4 (1), pp. 39-60.
The accounting information systems curriculum: compliance with IFAC requirements
Chayeb, Lwana and Best, Peter J.. 2005. "The accounting information systems curriculum: compliance with IFAC requirements." International Conference on Innovation in Accounting Teaching and Learning (2005). Hobart, Australia 06 - 08 Feb 2005 Hobart, Australia.
Information systems audit and control issues with enterprise management systems: qualitative evidence
Green, Peter F., Best, Peter J., Indulska, Marta and Rowlands, Terry. 2005. "Information systems audit and control issues with enterprise management systems: qualitative evidence." Australian Accounting Review. 15 (3), pp. 68-77.
The role of boards in reviewing information technology governance (ITG) as part of organizational control environment assessments
Buckby, Sherrena, Best, Peter J. and Stewart, Jenny. 2005. "The role of boards in reviewing information technology governance (ITG) as part of organizational control environment assessments." Cusack, B. (ed.) 2005 IT Governance International Conference. Auckland, New Zealand 14 - 16 Nov 2005
Development of a board IT governance (ITG) review model
Buckby, Sherrena and Best, Peter J.. 2007. "Development of a board IT governance (ITG) review model." 2007 Accounting and Finance Association of Australia and New Zealand Conference (2007 AFAANZ). Gold Coast, Australia 01 - 03 Jul 2007 Melbourne, Australia.
A framework for separation of duties in an SAP R/3 environment
Little, Adam G. and Best, Peter J.. 2003. "A framework for separation of duties in an SAP R/3 environment." Managerial Auditing Journal. 18 (5), pp. 419-430. https://doi.org/10.1108/02686900310476882
Managing people, knowledge and client relations for international competitiveness of offshore information technology services providers
Raman, Revti and Chadee, Doren. 2008. "Managing people, knowledge and client relations for international competitiveness of offshore information technology services providers ." Cantwell, John and Kiyak, Tunga (ed.) 50th Annual Meeting of the Academy of International Business. Milan, Italy 30 Jun - 03 Jul 2008 East Lansing, MI, USA.
Culture, product type, and price influences on consumer purchase intention to buy personalized products online
Moon, Junyean, Chadee, Doren and Tikoo, Surinder. 2008. "Culture, product type, and price influences on consumer purchase intention to buy personalized products online." Journal of Business Research. 61 (1), pp. 31-39. https://doi.org/10.1016/j.jbusres.206.05.012
Technology strategy and performance: a study of information technology service providers from selected Asian countries
Chadee, Doren and Pang, Billy. 2008. "Technology strategy and performance: a study of information technology service providers from selected Asian countries." Service Business: an international journal. 2 (2), pp. 109-126. https://doi.org/10.1007/s11628-007-0027-x
Developing a presence in a mainstream market with a product perceived as offbeat
Miller, Karen, Brown, Les and Chadee, Doren. 2008. "Developing a presence in a mainstream market with a product perceived as offbeat." Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.
Management: Asia-Pacific
Campling, John, Poole, David, Wiesner, Retha, Ang, Eng Sieng, Chan, Bobbie, Tan, Wee-Liang and Schermerhorn Jr, John R.. 2007. Management: Asia-Pacific. Brisbane, Australia. John Wiley & Sons.
Sarbanes-Oxley compliance, internal control, and ERP systems: the case of mySAP ERP
Rikhardsson, Pall, Best, Peter and Juhl-Christensen, Claus. 2008. "Sarbanes-Oxley compliance, internal control, and ERP systems: the case of mySAP ERP." Ferran, Carlos and Salim Kuossa, Ricardo (ed.) Enterprise resource planning for global economies: managerial issues and challenges. Hershey PA, USA. IGI Global.
Growing your wine business: the value of market research
Chadee, Doren and Miller, Karen. 2008. "Growing your wine business: the value of market research ." 2008 Queensland Wine Business Conference. Toowoomba, Australia 29 Jul 2008
High performance management practices in owner-managed SMEs
Wiesner, Retha, Poole, Nicci and Banham, Heather C.. 2007. "High performance management practices in owner-managed SMEs." Hall, Margaret (ed.) 30th Annual ISBE Conference: International Entrepreneurship. Glasgow, United Kingdom 07 - 09 Nov 2007 Harrogate, United Kingdom.
The human side of small and medium enterprises
Wiesner, Retha and McDonald, Jim. 2001. "The human side of small and medium enterprises." Journal of the Australian and New Zealand Academy of Management. 7 (2), pp. 58-69. https://doi.org/10.1017/S1833367200005228
Organisational change in the food and accommodation industry sector in the Central Okanagan
Banham, Heather C. and Wiesner, Retha. 2005. "Organisational change in the food and accommodation industry sector in the Central Okanagan." TTRA 2005: The New Tourism Realities. Kelowna, Canada 02 - 05 Nov 2005 Kelowna, British Columbia, Canada.