Employee perceptions of workforce retention strategies in a health system

Article


Belbin, Cheryl, Erwee, Ronel and Wiesner, Retha. 2012. "Employee perceptions of workforce retention strategies in a health system." Journal of Management and Organization. 18 (5), pp. 742-760. https://doi.org/10.1017/S1833367200000651
Article Title

Employee perceptions of workforce retention strategies in a health system

ERA Journal ID35911
Article CategoryArticle
AuthorsBelbin, Cheryl (Author), Erwee, Ronel (Author) and Wiesner, Retha (Author)
Journal TitleJournal of Management and Organization
Journal Citation18 (5), pp. 742-760
Number of Pages19
Year2012
Place of PublicationMaleny, Australia
ISSN1833-3672
1839-3527
Digital Object Identifier (DOI)https://doi.org/10.1017/S1833367200000651
Web Address (URL)https://www.cambridge.org/core/journals/journal-of-management-and-organization/article/abs/employee-perceptions-of-workforce-retention-strategies-in-a-health-system/9F5D6F953761CBE4907B135D357890A9
Abstract

The quantitative study explores the perceptions of 379 nurses using a survey to assess awareness of, participation in, and effectiveness of 28 workforce retention strategies offered by Queensland Health. Perceptions of workforce retention strategies were also examined to determine if any aspects of the strategy (retention factors) had an influence on turnover intention. The major findings were that respondents were more aware and had participated to a greater extent in those strategies that were included in Queensland Health policy or were part of the nursing enterprise bargaining agreement. Strategies ranked as most effective included those that provided a monetary advantage and to a lesser extent, a professional development opportunity. A positive relationship was found between retention factors and decreased turnover intention.

Keywordsmotivation; turnover; retention; workforce retention strategies; retention factors
ANZSRC Field of Research 2020440706. Health policy
350710. Organisational behaviour
350503. Human resources management
Public Notes

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Byline AffiliationsDepartment of Health, Queensland
School of Management and Marketing
Australian Centre for Sustainable Business and Development
Institution of OriginUniversity of Southern Queensland
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Organizational change in small and medium enterprises (SMEs)
Wiesner, Retha, Banham, Heather C. and Poole, Nicci. 2004. "Organizational change in small and medium enterprises (SMEs)." CCSBE 2004: Entrepreneurship and Economic Development: Innovation, Opportunity and Capacity. Saskatchewan, Canada 12 - 13 Nov 2004 Saskatchewan, Canada.
Integrating diversity management initiatives with strategic human resource management
Erwee, Ronel. 2003. "Integrating diversity management initiatives with strategic human resource management ." Wiesner, Retha and Millett, Bruce (ed.) Human resource management: challenges & future directions. Milton, Australia. John Wiley & Sons. pp. 57-71
International management and leadership: developing a global mindset
Erwee, Ronel. 2003. "International management and leadership: developing a global mindset." Hough, Johan, Neuland, Ernst and Bothma, Neels (ed.) Global business, environments and strategies: managing for global competitive advantage. Cape Town. Oxford University Press Southern Africa. pp. 217-247
Contemporary issues and emerging themes in leadership
Wiesner, Retha. 2008. "Contemporary issues and emerging themes in leadership." Parnos, Carmen (ed.) Super leaders of Australia. Melbourne, Australia. Carmen Parnos. pp. 25-41
Managing change: mental models of SME managers
Wiesner, Retha and Poole, Nicci. 2009. "Managing change: mental models of SME managers." SEAANZ 2009: Start Small - Think Big. Wellington, New Zealand 31 Aug - 02 Sep 2009 Wellington, New Zealand.
Differences and similarities in managerial perspectives of strategic HRM
Heaton, Robert and Erwee, Ronel. 2003. "Differences and similarities in managerial perspectives of strategic HRM." Lee, Sang, Wang, F. and Li, S. (ed.) Pan-Pacific Conference XX: The E-Global Age, New Economy and China: A Close Up. Shanghai, China 28 - 30 May 2003 Lincoln, Nebraska, USA.
Strategic human resource management in a health system
Heaton, Robert and Erwee, Ronel. 2003. "Strategic human resource management in a health system." Lee, Sang, Wang, F. and Li, S. (ed.) Pan-Pacific Conference XX: The E-Global Age, New Economy and China: A Close Up. Shanghai, China 28 - 30 May 2003 Lincoln, Nebraska, USA.
Professional doctorates and DBAs in Australia: dilemmas and opportunities to innovate
Erwee, Ronel. 2004. "Professional doctorates and DBAs in Australia: dilemmas and opportunities to innovate." International Journal of Organisational Behaviour. 7 (3), pp. 394-400.
Mapping knowledge flows in virtual teams with SNA
Behrend, Frank D. and Erwee, Ronel. 2009. "Mapping knowledge flows in virtual teams with SNA." Journal of Knowledge Management. 13 (4), pp. 99-114. https://doi.org/10.1108/13673270910971860
Performance and pay practices in German and Indian manufacturing companies
Erwee, Ronel and Palmke, Haridass. 2008. "Performance and pay practices in German and Indian manufacturing companies ." Wilson, Marie (ed.) 22nd Australian and New Zealand Academy of Management Conference (ANZAM 2008). Auckland, New Zealand 02 - 05 Dec 2008 CAnning Bridge, Western Australia.
Management: Asia-Pacific
Campling, John, Poole, David, Wiesner, Retha, Ang, Eng Sieng, Chan, Bobbie, Tan, Wee-Liang and Schermerhorn Jr, John R.. 2007. Management: Asia-Pacific. Brisbane, Australia. John Wiley & Sons.
Models of management consulting: a survey
Erwee, Ronel and Malan, Renee. 2009. "Models of management consulting: a survey ." Buono, Anthony F. (ed.) Emerging trends and issues in management consulting: consulting as a Janus-faced reality. Charlotte, NC. United States. Information Age Publishing. pp. 41-62
Diversity management in German and Indian manufacturing companies
Paelmke, Haridass and Erwee, Ronel. 2008. "Diversity management in German and Indian manufacturing companies." International Journal of Organisational Behaviour. 13 (1), pp. 28-51.
An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals
Hopper, Tiana, Erwee, Ronel and Hastings, Kathy. 2007. "An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals." Thyne, Maree, Deans, Kenneth R. and Gnoth, Juergen (ed.) ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance: Doctoral Colloquium Writing Workshop. Dunedin, New Zealand 30 Nov - 02 Dec 2007 Dunedin, New Zealand.
High performance management practices in owner-managed SMEs
Wiesner, Retha, Poole, Nicci and Banham, Heather C.. 2007. "High performance management practices in owner-managed SMEs." Hall, Margaret (ed.) 30th Annual ISBE Conference: International Entrepreneurship. Glasgow, United Kingdom 07 - 09 Nov 2007 Harrogate, United Kingdom.
Cultural differences affecting German HR policies in Asia
Stehle, Wolfgang and Erwee, Ronel. 2007. "Cultural differences affecting German HR policies in Asia." Journal of Asia Business Studies. 2 (1), pp. 34-47.
Business networks: spanning boundaries and incorporating teams
Erwee, Ronel. 2001. Business networks: spanning boundaries and incorporating teams . Toowoomba, Australia. University of Southern Queensland.
Global business leadership and strategies
Erwee, Ronel. 2007. "Global business leadership and strategies." Hough, Johan and Neuland, Ernst (ed.) Global business, environments and strategies: managing for global competitive advantage. Cape Town, South Africa. Oxford University Press Southern Africa. pp. 221-242
Strategic international human resource management
Erwee, Ronel. 2007. "Strategic international human resource management." Hough, Johan and Neuland, Ernst (ed.) Global business: environments and strategies: managing for global competitive advantage, 3rd ed. Cape Town, South Africa. Oxford University Press Southern Africa. pp. 173-201
The human side of small and medium enterprises
Wiesner, Retha and McDonald, Jim. 2001. "The human side of small and medium enterprises." Journal of the Australian and New Zealand Academy of Management. 7 (2), pp. 58-69. https://doi.org/10.1017/S1833367200005228
Developing professional relationships between supervisors and doctorial candidates
McPhail, Janelle and Erwee, Ronel. 2000. "Developing professional relationships between supervisors and doctorial candidates." Australian Journal of Management and Organisational Behaviour. 3 (1), pp. 76-90.
Diversity management in a South African university: a case study
Strydom, Jacques and Erwee, Ronel. 1998. "Diversity management in a South African university: a case study." Journal of Industrial Psychology. 24 (2), pp. 9 - 14.
Case study: Multotec Cyclones (Pty) Ltd
Erwee, Ronel and Venter, Dani. 2003. "Case study: Multotec Cyclones (Pty) Ltd." Hough, John, Neuland, Ernst and Bothma, N. (ed.) Global business environments and strategies: managing for global competitive advantage, 2nd ed.. Cape Town, South Africa. Oxford University Press. pp. 19-26
Using social network analysis to map information and knowledge flows in virtual project teams
Behrend, Frank D. and Erwee, Ronel. 2007. "Using social network analysis to map information and knowledge flows in virtual project teams." Rose, Elizabeth L. and Fisher, Greg (ed.) 2007 Australia and New Zealand International Business Academy Conference: Institutions and Organisations in an International Context (ANZIBA 2007). Newcastle, Australia 09 - 10 Nov 2007 Sydney, Australia.
Organisational inertia: contrasting results in Australia and South Africa
Roodt, Gert, Kinnear, Carli and Erwee, Ronel. 2003. "Organisational inertia: contrasting results in Australia and South Africa ." SA Journal of Industrial Psychology. 29 (2), pp. 1-5. https://doi.org/10.4102/sajip.v29i2.101
Transfer of human resource practices from German multinational enterprises to Asian subsidiaries
Stehle, Wolfgang and Erwee, Ronel. 2007. "Transfer of human resource practices from German multinational enterprises to Asian subsidiaries." Research and Practice in Human Resource Management. 15 (1), pp. 63-88.
Diversity management in small companies: city council case study
Steger, Mark and Erwee, Ronel. 2001. "Diversity management in small companies: city council case study." International Journal of Organisational Behaviour. 4 (1), pp. 77-95.
Organisational inertia: the OI scale's applicability in an Australian context
Roodt, Gert, Kinnear, C., Erwee, Ronel, Smith, Don, Lynch, Bernadette and Millett, Bruce. 2000. "Organisational inertia: the OI scale's applicability in an Australian context." Lee, Sang and Tidwell, Paula (ed.) 17th Pan Pacific Conference: Global Business in the New Millennium . Gold Coast, Australia 31 May - 02 Jun 2000 Lincoln, Nebraska. United States.
Knowledge creation and integration in project teams: a study of international telecommunications companies in Singapore
Poh, Lee-Guan and Erwee, Ronel. 2004. "Knowledge creation and integration in project teams: a study of international telecommunications companies in Singapore ." Journal of Management and World Business Research. 1 (1), pp. 23-44.
Cross case analysis of how SME high technology firms in Canada define performance management
Price, Sherry and Erwee, Ronel. 2006. "Cross case analysis of how SME high technology firms in Canada define performance management." Lee, Thomas W. (ed.) AM 2006: Knowledge, Action and the Public Concern . Atlanta, United States 14 - 16 Aug 2006 Westchester, NY, USA.
Knowledge integrator nodes in teams or networks in multinational enterprises
Erwee, Ronel, Brown, Les and Poh, Lee-Guan. 2002. "Knowledge integrator nodes in teams or networks in multinational enterprises." IMP Group Asia Conference (2002). Perth, Australia 11 - 13 Dec 2002
Diversity management in South African companies
Strydom, Jacques B. and Erwee, Ronel. 1998. Diversity management in South African companies. Toowoomba, Australia. University of Southern Queensland.
Integrating diversity management initiatives with strategic human resource management
Erwee, Ronel. 2003. Integrating diversity management initiatives with strategic human resource management. Toowoomba, Australia. University of Southern Queensland.
Forming and maintaining cross-cultural interorganisational networks
Erwee, Ronel, Perry, Chad and Tidwell, Paula. 1999. "Forming and maintaining cross-cultural interorganisational networks." Lee, Sang, Old, Geoff and Reddy, Narendra (ed.) Pan Pacific Conference XVI . Fintel, Fiji 31 May - 03 Jun 1999
Organisational change in the food and accommodation industry sector in the Central Okanagan
Banham, Heather C. and Wiesner, Retha. 2005. "Organisational change in the food and accommodation industry sector in the Central Okanagan." TTRA 2005: The New Tourism Realities. Kelowna, Canada 02 - 05 Nov 2005 Kelowna, British Columbia, Canada.
IHRM approaches of German MNEs and their subsidiaries in Thailand, Indonesia and Singapore
Stehle, Wolfgang and Erwee, Ronel. 2005. "IHRM approaches of German MNEs and their subsidiaries in Thailand, Indonesia and Singapore." Qumrul, Alam (ed.) 2005 Australia and New Zealand International Business Academy Conference (ANZIBA 2005). Melbourne, Australia 10 - 11 Nov 2005 Melbourne, Australia.
Knowledge exchange in a regional network
Lake, Peter and Erwee, Ronel. 2005. "Knowledge exchange in a regional network." International Journal of Organisational Behaviour. 9 (6), pp. 642-658.
Evaluating a virtual team assignment in a distance education course
Erwee, Ronel. 2005. "Evaluating a virtual team assignment in a distance education course." International Journal of Business and Management Education. 13 (1), pp. 1-20.