Canadian high technology firms' key performance management processes: regional case studies

Paper

Erwee, Ronel and Price, Sherry. 2007. "Canadian high technology firms' key performance management processes: regional case studies." Chapman, Ross (ed.) ANZAM 2007: Managing Our Intellectual and Social Capital. Sydney, Australia 04 - 07 Dec 2007 Australia.
Paper/Presentation Title

Canadian high technology firms' key performance management processes: regional case studies

Presentation TypePaper
AuthorsErwee, Ronel (Author) and Price, Sherry (Author)
EditorsChapman, Ross
Journal or Proceedings TitleProceedings of the 21st Australian and New Zealand Academy of Management Conference ( ANZAM 2007)
Number of Pages18
Year2007
Place of PublicationAustralia
ISBN1863081402
Web Address (URL) of Paperhttp://www.promaco.com.au/2007/anzam/
Conference/EventANZAM 2007: Managing Our Intellectual and Social Capital
Event Details
ANZAM 2007: Managing Our Intellectual and Social Capital
Event Date
04 to end of 07 Dec 2007
Event Location
Sydney, Australia
Abstract

This exploratory research compares how high technology firms use performance management strategies. Eight high technology case studies were constructed from interviews with managers in small and medium high technology firms located in the Okanagan Valley region of British Columbia, Canada. This paper presents cross-case analyses of performance management processes and the link to strategic management in high technology SMEs. The results indicate that performance management and human resource management interaction encourages companywide standards and strengthens a firm’s investment in human capital. Although these high technology firms are familiar with strategic management processes and record a higher than average number of strategic plans relative to the total SME population in the Okanagan Valley, potential contributions of performance management to the strategic business management are weak.

Keywordshuman resource management; human resource management and organisational performance; HRM; performance management; strategic human resource management; SMEs; high technology firms
ANZSRC Field of Research 2020350706. International business
350716. Small business organisation and management
350503. Human resources management
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Byline AffiliationsSchool of Management and Marketing
University of British Columbia, Canada
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