Using social network analysis to map information and knowledge flows in virtual project teams

Paper

Behrend, Frank D. and Erwee, Ronel. 2007. "Using social network analysis to map information and knowledge flows in virtual project teams." Rose, Elizabeth L. and Fisher, Greg (ed.) 2007 Australia and New Zealand International Business Academy Conference: Institutions and Organisations in an International Context (ANZIBA 2007). Newcastle, Australia 09 - 10 Nov 2007 Sydney, Australia.
Paper/Presentation Title

Using social network analysis to map information and knowledge flows in virtual project teams

Presentation TypePaper
AuthorsBehrend, Frank D. (Author) and Erwee, Ronel (Author)
EditorsRose, Elizabeth L. and Fisher, Greg
Journal or Proceedings TitleProceedings of the 2007 Australia and New Zealand International Business Academy (ANZIBA 2007)
Number of Pages22
Year2007
Place of PublicationSydney, Australia
Web Address (URL) of Paperhttp://www.anziba.org/conf.html
Conference/Event2007 Australia and New Zealand International Business Academy Conference: Institutions and Organisations in an International Context (ANZIBA 2007)
Event Details
2007 Australia and New Zealand International Business Academy Conference: Institutions and Organisations in an International Context (ANZIBA 2007)
Event Date
09 to end of 10 Nov 2007
Event Location
Newcastle, Australia
Abstract

The aim of the paper is to illustrate the use of Social Network Analysis (SNA) to map information and knowledge flow in six virtual project teams with members of diverse cultures in private and public sector companies in different sectors. Due to the area of research, we supplemented the qualitative methodology with an embedded SNA. The SNA findings demonstrated that network ties are useful predictors of how information and knowledge flows in virtual project teams and can be better indicators than formal project structures. The multi-method research design represents a sound approach to target knowledge management in virtual project environments in international contexts.

Keywordsknowledge management (KM); knowledge transfer and innovation in MNCs/MNEs; networks
ANZSRC Field of Research 2020460609. Networking and communications
350706. International business
359999. Other commerce, management, tourism and services not elsewhere classified
Byline AffiliationsELIQOS Management Advisors, Germany
Australian Graduate School of Business
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