Diversity management in small companies: city council case study

Article

Steger, Mark and Erwee, Ronel. 2001. "Diversity management in small companies: city council case study." International Journal of Organisational Behaviour. 4 (1), pp. 77-95.
Article Title

Diversity management in small companies: city council case study

ERA Journal ID21951
Article CategoryArticle
AuthorsSteger, Mark (Author) and Erwee, Ronel (Author)
Journal TitleInternational Journal of Organisational Behaviour
Journal Citation4 (1), pp. 77-95
Number of Pages137
Year2001
Place of PublicationToowoomba, Australia
ISSN1440-5377
Web Address (URL)http://www.usq.edu.au/business/research/ijob/default.htm
Abstract

[Abstract]: Diversity management is an emerging field within human resource management. However, most of the literature and consulting in the management of diversity in a workforce is focused on and applied in large organizations. In contrast, the aims of this consulting project were to research and assess policies and practices that a small Australian city council (TCC) can implement to meet its legal obligations and capitalize on the diversity of the community. Qualitative data was obtained through depth interviews with sixteen of the twenty-eight managers, and a workforce survey yielded quantitative data. The results revealed that TCC has not met legislative requirements and managers’ awareness of diversity management principles was not satisfactory. An analysis of questionnaire responses suggests that TCC has achieved a majority fit with the characteristics of the local community, except in the areas of women and young workers. The recommendations are to review of the corporate mission and HR policies, improve the link between policy and diversity principles and to formulate an EEO management plan. Moreover, it is important for the council to collect the necessary workforce statistics for comparison and evaluation purposes

Keywordsdiversity management; small city council; diversity policy; diversity principles; workforce management
ANZSRC Field of Research 2020350503. Human resources management
350711. Organisational planning and management
350716. Small business organisation and management
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Byline AffiliationsDepartment of Human Resource Management,
School of Management and Marketing
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