High performance management practices in owner-managed SMEs

Paper


Wiesner, Retha, Poole, Nicci and Banham, Heather C.. 2007. "High performance management practices in owner-managed SMEs." Hall, Margaret (ed.) 30th Annual ISBE Conference: International Entrepreneurship. Glasgow, United Kingdom 07 - 09 Nov 2007 Harrogate, United Kingdom.
Paper/Presentation Title

High performance management practices in owner-managed SMEs

Presentation TypePaper
AuthorsWiesner, Retha (Author), Poole, Nicci (Author) and Banham, Heather C. (Author)
EditorsHall, Margaret
Journal or Proceedings TitleProceedings of the 30th Institute for Small Business and Entrepreneurship Annual Conference (ISBE 2007)
Number of Pages17
Year2007
Place of PublicationHarrogate, United Kingdom
ISBN9781900862035
Web Address (URL) of Paperhttp://www.isbe2007.org/
Conference/Event30th Annual ISBE Conference: International Entrepreneurship
Event Details
30th Annual ISBE Conference: International Entrepreneurship
Event Date
07 to end of 09 Nov 2007
Event Location
Glasgow, United Kingdom
Abstract

Objectives: While there is extensive management and academic literature on the topic area of high performance management practices (HPPs) internationally, research on HPPs in the Australian context is limited. Furthermore, research on HPPs has focused predominantly on large organisations and is largely a new direction for research in SMEs. This study attempts to fill some of the gaps in existing studies by considering a wide range of HPPs in Australian SMEs, with particular focus on owner managed SMEs. The objective of this paper is to examine the extent and nature of HPPs in owner managed Australian SMEs and the impact of certain organisational characteristics on these practices.

The research questions under examination include: What is the prevalence of HPPs in owner managed Australian SMEs?; and what is the impact of firm size, the presence of a HR manager, and the existence of a strategic plan on HPPs in SMEs?

Prior work: Undertaking this research is justified on the basis of: there is a gap in the theory relating to HPPs in SMEs and in particular owner managed SMEs, owing to the fact that most studies on HPPs are based in large organisations; globalisation and the pace of economic change are forces that are driving the need for greater understanding of HPPs (Burke 2002); and there are high expectations for growth and performance of SMEs in the economic growth and development plans for the Asia Pacific and Australian region (Asia Pacific Economic Cooperation 2002).

Approach: A survey questionnaire was sent out to 4000 Australian small and medium-sized enterprises (35% response rate). A Dun and Bradstreet database was used and a stratified sample employed. A chi-square analysis was employed to determine whether there were significant differences in relation to high performance practices in small vs. medium organisations, SMEs with and without a HR manager; and organisations with and without a strategic plan.

Results: The results of this study indicate that the overall picture regarding the incidence of high performance practices in Australian owner managed SMEs looks quite bleak. Significant positive relationships were found between demographic variables and HPPs in SMEs.

Implications: Large firm solutions may not be appropriate. A more balanced approach to prescribing and researching management solutions in SMEs is needed; an approach with a greater emphasis on the SME sector.

Value: This paper will provide an improved understanding of HPPs in Australian SMEs which will help the sector to better meet performance expectations.

Keywordshigh performance; owner managed; SMEs; management practices; HPPs
ANZSRC Field of Research 2020350716. Small business organisation and management
359999. Other commerce, management, tourism and services not elsewhere classified
350503. Human resources management
Public Notes

No evidence of copyright restrictions on web site.

Byline AffiliationsSchool of Management and Marketing
Australian Centre for Sustainable Business and Development
Okanagan College, Canada
Permalink -

https://research.usq.edu.au/item/9y6v0/high-performance-management-practices-in-owner-managed-smes

Download files


Published Version
Wiesner_Poole_Banham.pdf
File access level: Anyone

  • 2492
    total views
  • 977
    total downloads
  • 0
    views this month
  • 1
    downloads this month

Export as

Related outputs

Impact of ICTs on Innovation and Performance of Firms: Do Start-ups, Regional Proximity and Skills Matter?
Alam, Khorshed, Ali, Mohammad Afshar, Erdiaw-Kwasie, Michael, Shahiduzzaman, Md, Velayutham, Eswaran, Murray, Peter A. and Wiesner, Retha. 2022. "Impact of ICTs on Innovation and Performance of Firms: Do Start-ups, Regional Proximity and Skills Matter?" Sustainability. 14 (10), pp. 1-18. https://doi.org/10.3390/su14105801
When Entrepreneurial Leadership Identity and Passion Meet Venture Growth Intention
Dhakal, Purushottam, Wiesner, Retha and Maraseni, Tek. 2022. "When Entrepreneurial Leadership Identity and Passion Meet Venture Growth Intention." Sustainability. 14 (20), pp. 1-20. https://doi.org/10.3390/su142013129
Digital transformation among SMEs: does gender matter?
Alam, Khorshed, Ali, Mohammad Afshar, Erdiaw-Kwasie, Michael O., Murray, Peter A. and Wiesner, Retha. 2022. "Digital transformation among SMEs: does gender matter?" Sustainability. 14 (1), pp. 1-20. https://doi.org/10.3390/su14010535
Women in Rural, Regional and Remote Enterprises (WiRE): Playing Big in Business Project
Wiesner, Retha. 2021. Women in Rural, Regional and Remote Enterprises (WiRE): Playing Big in Business Project. Toowoomba, Australia. University of Southern Queensland.
Organisational behaviour: core concepts and applications, Australia
Wood, Jack, Zeffane, Rachid, Fromholtz, Michele, Wiesner, Retha, Morrison, Rachel R., Factor, Aharon and McKeown, Tui. 2019. Organisational behaviour: core concepts and applications, Australia. Milton, Australia. John Wiley & Sons.
Women in rural, regional and remote enterprises (WiRE): playing big in business - Final Report (DESBT19241)
Wiesner, Retha. 2020. Women in rural, regional and remote enterprises (WiRE): playing big in business - Final Report (DESBT19241). Springfield, Australia. University of Southern Queensland.
The WiRE Start-up, Scale-up and Going Global Project: final report
Wiesner, Retha. 2019. The WiRE Start-up, Scale-up and Going Global Project: final report. Toowoomba, Australia. University of Southern Queensland.
Smaller businesses and e-innovation: a winning combination in Australia
Alam, Khorshed, Adeyinka, Adewuyi Ayodele and Wiesner, Retha. 2020. "Smaller businesses and e-innovation: a winning combination in Australia." Journal of Business Strategy. 41 (2), pp. 39-48. https://doi.org/10.1108/JBS-11-2018-0186
The WiRE program: advancing women in rural, regional and remote enterprises through entrepreneurship, detailed final report to the Department of Industry, Innovation and Science
Wiesner, Retha. 2018. The WiRE program: advancing women in rural, regional and remote enterprises through entrepreneurship, detailed final report to the Department of Industry, Innovation and Science. Springfield, Queensland, Australia. University of Southern Queensland.
Managing Change Toward Environmental Sustainability: A Conceptual Model in Small and Medium Enterprises
Wiesner, Retha, Chadee, Doren and Best, Peter. 2017. "Managing Change Toward Environmental Sustainability: A Conceptual Model in Small and Medium Enterprises ." Organization and Environment: international journal of ecosocial research. 31 (2), pp. 152-177. https://doi.org/10.1177/1086026616689292
Management: an Asia Pacific perspective
Schermerhorn, John R., Campling, John, Poole, David and Wiesner, Retha. 2004. Management: an Asia Pacific perspective. Milton, Queensland. John Wiley & Sons.
How do Australian SMEs plan?
Wiesner, Retha and Millett, Bruce. 2009. "How do Australian SMEs plan?" 22nd Annual Small Enterprise Association of Australia and New Zealand Conference (SEAANZ 2009). Wellington, New Zealand 31 Aug - 02 Sep 2009 Wellington, New Zealand.
Organisational behaviour: core concepts and applications, Australasia
Wood, Jack, Zeffane, Rachid, Fromholtz, Michelle, Wiesner, Retha, Morrison, Rachel and Seet, Phi-Shen. 2012. Organisational behaviour: core concepts and applications, Australasia. Milton, Australia. John Wiley & Sons.
Organisational behaviour: core concepts and applications, Australasia.
Wood, Jack Maxwell, Zeffane, Rachid M., Fromholtz, Michelle, Wiesner, Retha, Morrison, Rachel, Factor, Aharon, McKeown, Tui, Schermerhorn, John R., Hunt, James G. and Osborn, Richard N.. 2016. Organisational behaviour: core concepts and applications, Australasia. Milton, Australia. John Wiley & Sons.
Minimising Motor Vehicle Incidents (MVI’s) through teams and rewards (PeerSafe)
Wiesner, Retha. 2013. Minimising Motor Vehicle Incidents (MVI’s) through teams and rewards (PeerSafe). Toowoomba, Australia. University of Southern Queensland.
Empowering women through entrepreneurship, innovation and business sustainability in Pakistan
Wiesner, Retha and Mushtaq, Shahbaz. 2014. Empowering women through entrepreneurship, innovation and business sustainability in Pakistan. Toowoomba, Australia. University of Southern Queensland.
Queensland Watt Savers final report
Wiesner, Retha and Cotter, Julie. 2015. Queensland Watt Savers final report. Brisbane, Australia. CitySmart.
A research report on developing an initial best practice framework for managing environmental sustainability change in Australian small and medium size enterprises (SMEs)
Wiesner, Retha, Chadee, Doren and Best, Peter. 2010. A research report on developing an initial best practice framework for managing environmental sustainability change in Australian small and medium size enterprises (SMEs). Toowoomba, Australia. University of Southern Queensland.
Human resources and sustainability
Wiesner, Retha. 2013. "Human resources and sustainability." Moscardo, Gianna (ed.) Sustainability in Australian business. Milton, Qld, Australia. John Wiley & Sons. pp. 343-366
Employee perceptions of workforce retention strategies in a health system
Belbin, Cheryl, Erwee, Ronel and Wiesner, Retha. 2012. "Employee perceptions of workforce retention strategies in a health system." Journal of Management and Organization. 18 (5), pp. 742-760. https://doi.org/10.1017/S1833367200000651
Strategic approaches in Australian SMEs: deliberate or emergent?
Wiesner, Retha and Millett, Bruce. 2012. "Strategic approaches in Australian SMEs: deliberate or emergent?" Journal of Management and Organization. 18 (1), pp. 98-122. https://doi.org/10.5172/jmo.2012.18.1.98
Environmental sustainability change management in SMEs: learning from sustainability champions
Chadee, Doren, Wiesner, Retha and Roxas, Banjo. 2011. "Environmental sustainability change management in SMEs: learning from sustainability champions." International Journal of Learning and Change. 5 (3/4), pp. 194-207. https://doi.org/10.1504/IJLC.2011.045068
Exploring high performance management practices in Pakistani SMEs
Raziq, Abdul and Wiesner, Retha. 2011. "Exploring high performance management practices in Pakistani SMEs." Hunter, Murray (ed.) 1st Annual International Conference on Innovation and Entrepreneurship (IE 2011). Singapore 25 - 26 Jul 2011 Singapore. https://doi.org/10.5716/978-981-08-9493-1_IE50
The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance
Innes, Peter and Wiesner, Retha. 2011. "The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Organisational change in SMEs: change innovators or laggards?
Wiesner, Retha and Poole, Nicci. 2011. "Organisational change in SMEs: change innovators or laggards?" Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Insights into sustainability change management from an organisational learning perspective: learning from SME sustainability champions
Wiesner, Retha, Chadee, Doren and Best, Peter. 2011. "Insights into sustainability change management from an organisational learning perspective: learning from SME sustainability champions." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Beyond HRM intensity: Exploring intra-function HRM clusters in SMEs
Innes, Peter and Wiesner, Retha. 2012. "Beyond HRM intensity: Exploring intra-function HRM clusters in SMEs ." Small Enterprise Research. 19 (1), pp. 32-51. https://doi.org/10.5172/ser.2012.19.1.32
Management: 2nd Asia-Pacific ed
Campling, John, Poole, David, Wiesner, Retha and Schermerhorn, John R.. 2006. Management: 2nd Asia-Pacific ed. Brisbane, Queensland. John Wiley & Sons.
Organisational change in small and medium enterprises - a proposed new model
Banham, Heather C. and Wiesner, Retha. 2006. "Organisational change in small and medium enterprises - a proposed new model." Kennedy, Jessica and Di Milia, Lee (ed.) 20rd Australian and New Zealand Academy of Management Conference (ANZAM 2006). Yeppoon, Australia 06 - 09 Dec 2006 Brisbane, Australia.
The dynamics of delayering: changing management structures in three countries
Littler, Craig R., Wiesner, Retha and Dunford, Richard. 2003. "The dynamics of delayering: changing management structures in three countries." Journal of Management Studies. 40 (2), pp. 225-256. https://doi.org/10.1111/1467-6486.00339
Organisational behaviour: core concepts and applications
Wood, Jack, Zeffane, Rachid, Fromholtz, Michele, Wiesner, Retha and Creed, Andrew. 2010. Organisational behaviour: core concepts and applications. Milton, Australia. John Wiley & Sons.
Australian small and medium sized enterprises (SMEs): a study of high performance management practices
Wiesner, Retha, McDonald, Jim and Banham, Heather C.. 2007. "Australian small and medium sized enterprises (SMEs): a study of high performance management practices." Journal of Management and Organization. 13 (3), pp. 227-248. https://doi.org/10.5172/jmo.2007.13.3.227
Is the current situation of small and medium enterprises (SMEs) conducive to attaining their economic expectations?
Banham, Heather C. and Wiesner, Retha. 2006. "Is the current situation of small and medium enterprises (SMEs) conducive to attaining their economic expectations?" Raymond, Louis (ed.) CCSBE 2006: Entrepreneurship, SMEs, and Local Economic Development. Quebec, Canada 28 - 30 Sep 2006 Canada.
Human resource acquisition in small and medium size enterprises (SMEs) [Virtual presentation in English]
Wiesner, Retha and Poole, Nicci. 2006. "Human resource acquisition in small and medium size enterprises (SMEs) [Virtual presentation in English]." 1st International Conference on Interdisciplinary Social Sciences. Rhodes, Greece 18 - 22 Jul 2006 Champaign, IL. United States.
Practices and attitudes of female SME managers: training, networking and mentoring [Virtual presentation in english]
Wiesner, Retha and Poole, Nicci. 2006. "Practices and attitudes of female SME managers: training, networking and mentoring [Virtual presentation in english]." 1st International Conference on Interdisciplinary Social Sciences. Rhodes, Greece 18 - 22 Jul 2006 Champaign, IL. United States.
Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008
Wiesner, Retha and Innes, Peter. 2010. "Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008." Asia Pacific Journal of Human Resources. 48 (2), pp. 151-184. https://doi.org/10.1177/1038411110368465
Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders
Wiesner, Retha, Chadee, Doren and Best, Peter J.. 2010. "Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders." O'Connor, Christine (ed.) 10th Annual Pacific Employment Relations Association Conference (PERA 2010) : Sustainability, Inclusiveness and Governance: People Management Issues in the Organisation of the Future. Gold Coast, Australia 15 - 18 Nov 2010 Ballarat, Australia.
Managing environmental sustainability in SMEs: learning from the stars: a research report on developing a best practice framework for managing environmental sustain-ability in Australian small and medium size enterprises (SMEs)
Wiesner, Retha, Chadee, Doren, Best, Peter J. and Poole, Nicci. 2010. Managing environmental sustainability in SMEs: learning from the stars: a research report on developing a best practice framework for managing environmental sustain-ability in Australian small and medium size enterprises (SMEs). Toowoomba, Australia. University of Southern Queensland.
Strategies to minimise the impact of challenging times on training: final report
Wiesner, Retha, Millett, Bruce and Zhang, Yahua. 2009. Strategies to minimise the impact of challenging times on training: final report. Brisbane, Australia. Construction Skills Queensland.
Organizational change in small and medium enterprises (SMEs)
Wiesner, Retha, Banham, Heather C. and Poole, Nicci. 2004. "Organizational change in small and medium enterprises (SMEs)." CCSBE 2004: Entrepreneurship and Economic Development: Innovation, Opportunity and Capacity. Saskatchewan, Canada 12 - 13 Nov 2004 Saskatchewan, Canada.
Contemporary issues and emerging themes in leadership
Wiesner, Retha. 2008. "Contemporary issues and emerging themes in leadership." Parnos, Carmen (ed.) Super leaders of Australia. Melbourne, Australia. Carmen Parnos. pp. 25-41
Managing change: mental models of SME managers
Wiesner, Retha and Poole, Nicci. 2009. "Managing change: mental models of SME managers." SEAANZ 2009: Start Small - Think Big. Wellington, New Zealand 31 Aug - 02 Sep 2009 Wellington, New Zealand.
Management: Asia-Pacific
Campling, John, Poole, David, Wiesner, Retha, Ang, Eng Sieng, Chan, Bobbie, Tan, Wee-Liang and Schermerhorn Jr, John R.. 2007. Management: Asia-Pacific. Brisbane, Australia. John Wiley & Sons.
The human side of small and medium enterprises
Wiesner, Retha and McDonald, Jim. 2001. "The human side of small and medium enterprises." Journal of the Australian and New Zealand Academy of Management. 7 (2), pp. 58-69. https://doi.org/10.1017/S1833367200005228
Organisational change in the food and accommodation industry sector in the Central Okanagan
Banham, Heather C. and Wiesner, Retha. 2005. "Organisational change in the food and accommodation industry sector in the Central Okanagan." TTRA 2005: The New Tourism Realities. Kelowna, Canada 02 - 05 Nov 2005 Kelowna, British Columbia, Canada.
Organisational change in small and medium sized enterprises - a regional study
Banham, Heather C.. 2005. Organisational change in small and medium sized enterprises - a regional study. Doctorate other than PhD Doctor of Business Administration. University of Southern Queensland.