High performance management practices in owner-managed SMEs

Paper


Wiesner, Retha, Poole, Nicci and Banham, Heather C.. 2007. "High performance management practices in owner-managed SMEs." Hall, Margaret (ed.) 30th Annual ISBE Conference: International Entrepreneurship. Glasgow, United Kingdom 07 - 09 Nov 2007 Harrogate, United Kingdom.
Paper/Presentation Title

High performance management practices in owner-managed SMEs

Presentation TypePaper
AuthorsWiesner, Retha (Author), Poole, Nicci (Author) and Banham, Heather C. (Author)
EditorsHall, Margaret
Journal or Proceedings TitleProceedings of the 30th Institute for Small Business and Entrepreneurship Annual Conference (ISBE 2007)
Number of Pages17
Year2007
Place of PublicationHarrogate, United Kingdom
ISBN9781900862035
Web Address (URL) of Paperhttp://www.isbe2007.org/
Conference/Event30th Annual ISBE Conference: International Entrepreneurship
Event Details
30th Annual ISBE Conference: International Entrepreneurship
Event Date
07 to end of 09 Nov 2007
Event Location
Glasgow, United Kingdom
Abstract

Objectives: While there is extensive management and academic literature on the topic area of high performance management practices (HPPs) internationally, research on HPPs in the Australian context is limited. Furthermore, research on HPPs has focused predominantly on large organisations and is largely a new direction for research in SMEs. This study attempts to fill some of the gaps in existing studies by considering a wide range of HPPs in Australian SMEs, with particular focus on owner managed SMEs. The objective of this paper is to examine the extent and nature of HPPs in owner managed Australian SMEs and the impact of certain organisational characteristics on these practices.

The research questions under examination include: What is the prevalence of HPPs in owner managed Australian SMEs?; and what is the impact of firm size, the presence of a HR manager, and the existence of a strategic plan on HPPs in SMEs?

Prior work: Undertaking this research is justified on the basis of: there is a gap in the theory relating to HPPs in SMEs and in particular owner managed SMEs, owing to the fact that most studies on HPPs are based in large organisations; globalisation and the pace of economic change are forces that are driving the need for greater understanding of HPPs (Burke 2002); and there are high expectations for growth and performance of SMEs in the economic growth and development plans for the Asia Pacific and Australian region (Asia Pacific Economic Cooperation 2002).

Approach: A survey questionnaire was sent out to 4000 Australian small and medium-sized enterprises (35% response rate). A Dun and Bradstreet database was used and a stratified sample employed. A chi-square analysis was employed to determine whether there were significant differences in relation to high performance practices in small vs. medium organisations, SMEs with and without a HR manager; and organisations with and without a strategic plan.

Results: The results of this study indicate that the overall picture regarding the incidence of high performance practices in Australian owner managed SMEs looks quite bleak. Significant positive relationships were found between demographic variables and HPPs in SMEs.

Implications: Large firm solutions may not be appropriate. A more balanced approach to prescribing and researching management solutions in SMEs is needed; an approach with a greater emphasis on the SME sector.

Value: This paper will provide an improved understanding of HPPs in Australian SMEs which will help the sector to better meet performance expectations.

Keywordshigh performance; owner managed; SMEs; management practices; HPPs
ANZSRC Field of Research 2020350716. Small business organisation and management
359999. Other commerce, management, tourism and services not elsewhere classified
350503. Human resources management
Public Notes

No evidence of copyright restrictions on web site.

Byline AffiliationsSchool of Management and Marketing
Australian Centre for Sustainable Business and Development
Okanagan College, Canada
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