The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance

Paper


Innes, Peter and Wiesner, Retha. 2011. "The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Paper/Presentation Title

The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance

Presentation TypePaper
AuthorsInnes, Peter (Author) and Wiesner, Retha (Author)
EditorsSohal, Amrik
Journal or Proceedings TitleProceedings of the 10th International Research Conference on Quality, Innovation and Knowledge Management (QIK 2011)
ERA Conference ID60569
Number of Pages11
Year2011
Place of PublicationKuala Lumpur, Malaysia
ISBN9780732624286
Web Address (URL) of Paperhttp://www.buseco.monash.edu.au/mgt/qik-conference/
Conference/EventQIK 2011: Aligning Innovation in Developed and Emerging Economies
International Research Conference on Quality Innovation and Knowledge Management
Event Details
QIK 2011: Aligning Innovation in Developed and Emerging Economies
Event Date
15 to end of 18 Feb 2011
Event Location
Kuala Lumpur, Malaysia
Event Details
International Research Conference on Quality Innovation and Knowledge Management
Abstract

The concepts and role of strategic planning and HR managerial involvement is less examined in the context of small and medium enterprise than it is in the rubric of larger firms. Further, the types and sources of analytic tools which SMEs utilise are even less the focus of HR and organisational research, despite the plethora of theory (i.e. network, institutional, resource-based) available to scholars. Our paper focuses on the problem of examining the mediation of strategic planning and HR managerial involvement in driving each of three different analytic sources or tool clusters/factors, and their subsequent impact on two SME performance measures (financial and an alternative performance measure). Our three measures of analytic types include: Normative; Tools; and Network oriented analytic tools used by the SME. Normative analytics includes: Use of SWOT analysis, spreadsheets, brainstorming, and professional referents such as company accountants and external consultants. Tool-based analytics comprises: TOWS, Internal and External Factor Evaluation, Company Performance Matrix, and Porter’s five forces model. Finally, Network analytics focuses on using informal networks including knowledgeable friends, knowledgeable family and company auditors. The data draws from a large SME survey of over 1200 Australian firms, broadly representative of population industry and size characteristics. Our results indicate a tension between formal or normative/tool analytic elements and positive and negative outcomes: Somewhat predictably, strategic planning and HR managerial involvement best drive Normative analytic approaches, and these, in turn have a positive, but weak, impact on SME Financial performance. However, Normative analytics also drives uptake of Tool-oriented analytics (association between the analytic types), which in turn had a weak negative impact on Alternative performance. Finally, and perhaps most interestingly for SME scholars, we found a positive, but weak, relationship between Network-oriented analytics and Alternative performance. These results are quite pertinent given the significant relationship between Alternative performance and Financial performance, which reveals the indirect negative impact of Normative/Tool-oriented analytics on Financial performance, through Alternative performance, and the positive impact of what is largely informal Network analytic sources on Financial performance through Alternative performance.

Keywordsstrategic planning; HR involvement; analytic information; SME performance
ANZSRC Field of Research 2020350716. Small business organisation and management
350711. Organisational planning and management
350503. Human resources management
Public Notes

No evidence of copyright restrictions preventing deposit. This paper is part of a larger project on employee management and organisational change led by Dr Retha Wiesner at USQ.

Byline AffiliationsUniversity of the Sunshine Coast
School of Management and Marketing
Institution of OriginUniversity of Southern Queensland
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