Strategic approaches in Australian SMEs: deliberate or emergent?

Article


Wiesner, Retha and Millett, Bruce. 2012. "Strategic approaches in Australian SMEs: deliberate or emergent?" Journal of Management and Organization. 18 (1), pp. 98-122. https://doi.org/10.5172/jmo.2012.18.1.98
Article Title

Strategic approaches in Australian SMEs: deliberate or emergent?

ERA Journal ID35911
Article CategoryArticle
AuthorsWiesner, Retha (Author) and Millett, Bruce (Author)
Journal TitleJournal of Management and Organization
Journal Citation18 (1), pp. 98-122
Number of Pages25
Year2012
Place of PublicationMaleny, Australia
ISSN1833-3672
1839-3527
Digital Object Identifier (DOI)https://doi.org/10.5172/jmo.2012.18.1.98
Web Address (URL)http://pubs.e-contentmanagement.com/toc/jmo/18/1
Abstract

The aim of this paper is to determine whether Australian SMEs could be characterised as 'deliberate' or 'emergent' in their strategic approaches. More specifically, surveying 1230 Australian SMEs, this paper focuses on answers to the following questions: What is the nature and prevalence of strategic practices in Australian SMEs? and to what extent does firm size differentiate the patterning and prevalence of strategic practices? The findings add to the little empirical research showing the principal activities and tools that comprise the strategic practices undertaken in Australian SMEs. Overall, and in both small and medium enterprises respectively, strategic thinking and action seem to be undertaken with the use of a framework of a written business plan which is in line with the 'deliberate' approach; however few sophisticated strategy making techniques were employed. Researchers and practitioners may find it valuable to develop tools that will naturally suit SME firms so that these tools can be of more value. Academics and tertiary institutions will be well advised to develop strategic management courses which also specifically focus on more emergent approaches designed for smaller firms including specially developed techniques and tools that are less time-consuming and expensive to use and more suited to smaller firms. This would enable SMEs to expand the range of strategy making tools they employ.

Keywordsdeliberate strategic approach; emergent strategic approach; small and medium-sized enterprises; Australia
ANZSRC Field of Research 202035. Commerce, Management, Tourism and Services
350716. Small business organisation and management
Public Notes

Please contact the author Retha Wiesner at wiesner@usq.edu.au for any queries regarding this article. See link to published version online. Copyright of published articles is held by eContent Management Pty Ltd. No limitation will be placed on the personal freedom of authors to copy or to use in subsequent work, material contained in their papers. Please contact the Publisher for clarification if you are unsure of the use of copyright material. Apart from fair dealing for the purposes of research and private study, or criticism and or review, as permitted under the Copyright Act 1968 of Australia, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the Publishers.

Byline AffiliationsSchool of Management and Marketing
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q132z/strategic-approaches-in-australian-smes-deliberate-or-emergent

  • 1959
    total views
  • 11
    total downloads
  • 2
    views this month
  • 0
    downloads this month

Export as

Related outputs

Impact of ICTs on Innovation and Performance of Firms: Do Start-ups, Regional Proximity and Skills Matter?
Alam, Khorshed, Ali, Mohammad Afshar, Erdiaw-Kwasie, Michael, Shahiduzzaman, Md, Velayutham, Eswaran, Murray, Peter A. and Wiesner, Retha. 2022. "Impact of ICTs on Innovation and Performance of Firms: Do Start-ups, Regional Proximity and Skills Matter?" Sustainability. 14 (10), pp. 1-18. https://doi.org/10.3390/su14105801
When Entrepreneurial Leadership Identity and Passion Meet Venture Growth Intention
Dhakal, Purushottam, Wiesner, Retha and Maraseni, Tek. 2022. "When Entrepreneurial Leadership Identity and Passion Meet Venture Growth Intention." Sustainability. 14 (20), pp. 1-20. https://doi.org/10.3390/su142013129
Digital transformation among SMEs: does gender matter?
Alam, Khorshed, Ali, Mohammad Afshar, Erdiaw-Kwasie, Michael O., Murray, Peter A. and Wiesner, Retha. 2022. "Digital transformation among SMEs: does gender matter?" Sustainability. 14 (1), pp. 1-20. https://doi.org/10.3390/su14010535
Women in Rural, Regional and Remote Enterprises (WiRE): Playing Big in Business Project
Wiesner, Retha. 2021. Women in Rural, Regional and Remote Enterprises (WiRE): Playing Big in Business Project. Toowoomba, Australia. University of Southern Queensland.
Organisational behaviour: core concepts and applications, Australia
Wood, Jack, Zeffane, Rachid, Fromholtz, Michele, Wiesner, Retha, Morrison, Rachel R., Factor, Aharon and McKeown, Tui. 2019. Organisational behaviour: core concepts and applications, Australia. Milton, Australia. John Wiley & Sons.
Women in rural, regional and remote enterprises (WiRE): playing big in business - Final Report (DESBT19241)
Wiesner, Retha. 2020. Women in rural, regional and remote enterprises (WiRE): playing big in business - Final Report (DESBT19241). Springfield, Australia. University of Southern Queensland.
The WiRE Start-up, Scale-up and Going Global Project: final report
Wiesner, Retha. 2019. The WiRE Start-up, Scale-up and Going Global Project: final report. Toowoomba, Australia. University of Southern Queensland.
Smaller businesses and e-innovation: a winning combination in Australia
Alam, Khorshed, Adeyinka, Adewuyi Ayodele and Wiesner, Retha. 2020. "Smaller businesses and e-innovation: a winning combination in Australia." Journal of Business Strategy. 41 (2), pp. 39-48. https://doi.org/10.1108/JBS-11-2018-0186
The WiRE program: advancing women in rural, regional and remote enterprises through entrepreneurship, detailed final report to the Department of Industry, Innovation and Science
Wiesner, Retha. 2018. The WiRE program: advancing women in rural, regional and remote enterprises through entrepreneurship, detailed final report to the Department of Industry, Innovation and Science. Springfield, Queensland, Australia. University of Southern Queensland.
Managing Change Toward Environmental Sustainability: A Conceptual Model in Small and Medium Enterprises
Wiesner, Retha, Chadee, Doren and Best, Peter. 2017. "Managing Change Toward Environmental Sustainability: A Conceptual Model in Small and Medium Enterprises ." Organization and Environment: international journal of ecosocial research. 31 (2), pp. 152-177. https://doi.org/10.1177/1086026616689292
Management: an Asia Pacific perspective
Schermerhorn, John R., Campling, John, Poole, David and Wiesner, Retha. 2004. Management: an Asia Pacific perspective. Milton, Queensland. John Wiley & Sons.
Organisational behaviour
Robbins, S., Millett, B. and Waters-Marsh, T.. 2004. Organisational behaviour. Sydney, Australia. Pearson Education Australia.
How do Australian SMEs plan?
Wiesner, Retha and Millett, Bruce. 2009. "How do Australian SMEs plan?" 22nd Annual Small Enterprise Association of Australia and New Zealand Conference (SEAANZ 2009). Wellington, New Zealand 31 Aug - 02 Sep 2009 Wellington, New Zealand.
Organisational behaviour: core concepts and applications, Australasia
Wood, Jack, Zeffane, Rachid, Fromholtz, Michelle, Wiesner, Retha, Morrison, Rachel and Seet, Phi-Shen. 2012. Organisational behaviour: core concepts and applications, Australasia. Milton, Australia. John Wiley & Sons.
Organisational behaviour: core concepts and applications, Australasia.
Wood, Jack Maxwell, Zeffane, Rachid M., Fromholtz, Michelle, Wiesner, Retha, Morrison, Rachel, Factor, Aharon, McKeown, Tui, Schermerhorn, John R., Hunt, James G. and Osborn, Richard N.. 2016. Organisational behaviour: core concepts and applications, Australasia. Milton, Australia. John Wiley & Sons.
Learning behaviour, team contexts and team performance
Murray, Peter A. and Millett, Bruce. 2011. "Learning behaviour, team contexts and team performance." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Minimising Motor Vehicle Incidents (MVI’s) through teams and rewards (PeerSafe)
Wiesner, Retha. 2013. Minimising Motor Vehicle Incidents (MVI’s) through teams and rewards (PeerSafe). Toowoomba, Australia. University of Southern Queensland.
Empowering women through entrepreneurship, innovation and business sustainability in Pakistan
Wiesner, Retha and Mushtaq, Shahbaz. 2014. Empowering women through entrepreneurship, innovation and business sustainability in Pakistan. Toowoomba, Australia. University of Southern Queensland.
Queensland Watt Savers final report
Wiesner, Retha and Cotter, Julie. 2015. Queensland Watt Savers final report. Brisbane, Australia. CitySmart.
A research report on developing an initial best practice framework for managing environmental sustainability change in Australian small and medium size enterprises (SMEs)
Wiesner, Retha, Chadee, Doren and Best, Peter. 2010. A research report on developing an initial best practice framework for managing environmental sustainability change in Australian small and medium size enterprises (SMEs). Toowoomba, Australia. University of Southern Queensland.
Human resources and sustainability
Wiesner, Retha. 2013. "Human resources and sustainability." Moscardo, Gianna (ed.) Sustainability in Australian business. Milton, Qld, Australia. John Wiley & Sons. pp. 343-366
The internationalization process and the role of learning in small service firms
Bridgewater, Sue, Sullivan-Taylor, Bridgette, Johnston, Robert, Mattsson, Jan and Millett, Bruce. 2004. "The internationalization process and the role of learning in small service firms." McDonald, Frank, Mayer, Michael and Buck, Trevor (ed.) The process of internationalization: strategic, cultural, and policy perspectives. London, United Kingdom. Palgrave Macmillan. pp. 211-231
Human resource management in Australia and New Zealand
Erwee, Ronel, Mackinnon, Bruce Hearn and Millett, Bruce. Nel, Pieter, Werner, Amanda, du Plessis, Andries, Fazey, Mike, Erwee, Ronel, Pillay, Soma, Mackinnon, Bruce Hearn, Millett, Bruce and Wordsworth, Russell (ed.) 2012. Human resource management in Australia and New Zealand. South Melbourne, Australia. Oxford University Press.
Performance management
Millett, Bruce. 2012. "Performance management." Nel, Pieter, Werner, Amanda, du Plessis, Andries, Fazey, Mike, Erwee, Ronel, Pillay, Soma, Mackinnon, Bruce Hearn, Millett, Bruce and Wordsworth, Russell (ed.) Human resource management in Australia and New Zealand . South Melbourne, Australia. Oxford University Press. pp. 294-322
Employee perceptions of workforce retention strategies in a health system
Belbin, Cheryl, Erwee, Ronel and Wiesner, Retha. 2012. "Employee perceptions of workforce retention strategies in a health system." Journal of Management and Organization. 18 (5), pp. 742-760. https://doi.org/10.1017/S1833367200000651
Integrating learning with change contexts
Murray, Peter A., Millett, Bruce and Syed, Jawad. 2011. "Integrating learning with change contexts ." International Journal of Learning and Change. 5 (3/4), pp. 189-193.
Environmental sustainability change management in SMEs: learning from sustainability champions
Chadee, Doren, Wiesner, Retha and Roxas, Banjo. 2011. "Environmental sustainability change management in SMEs: learning from sustainability champions." International Journal of Learning and Change. 5 (3/4), pp. 194-207. https://doi.org/10.1504/IJLC.2011.045068
Exploring high performance management practices in Pakistani SMEs
Raziq, Abdul and Wiesner, Retha. 2011. "Exploring high performance management practices in Pakistani SMEs." Hunter, Murray (ed.) 1st Annual International Conference on Innovation and Entrepreneurship (IE 2011). Singapore 25 - 26 Jul 2011 Singapore. https://doi.org/10.5716/978-981-08-9493-1_IE50
The influence of learning behaviour on team adaptability
Murray, Peter A. and Millett, Bruce. 2011. "The influence of learning behaviour on team adaptability." International Journal of Learning and Change. 5 (3/4), pp. 257-270. https://doi.org/10.1504/IJLC.2011.045072
The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance
Innes, Peter and Wiesner, Retha. 2011. "The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Organisational change in SMEs: change innovators or laggards?
Wiesner, Retha and Poole, Nicci. 2011. "Organisational change in SMEs: change innovators or laggards?" Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Insights into sustainability change management from an organisational learning perspective: learning from SME sustainability champions
Wiesner, Retha, Chadee, Doren and Best, Peter. 2011. "Insights into sustainability change management from an organisational learning perspective: learning from SME sustainability champions." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Beyond HRM intensity: Exploring intra-function HRM clusters in SMEs
Innes, Peter and Wiesner, Retha. 2012. "Beyond HRM intensity: Exploring intra-function HRM clusters in SMEs ." Small Enterprise Research. 19 (1), pp. 32-51. https://doi.org/10.5172/ser.2012.19.1.32
Perception, reflection and communication: an empirical case study within the pharmaceutical industry
Ulrich, Georges, Sachs, Sybille and Millett, Bruce. 2010. "Perception, reflection and communication: an empirical case study within the pharmaceutical industry." Corporate Governance: The International Journal of Business in Society. 10 (4), pp. 432-444. https://doi.org/10.1108/14720701011069669
Management: 2nd Asia-Pacific ed
Campling, John, Poole, David, Wiesner, Retha and Schermerhorn, John R.. 2006. Management: 2nd Asia-Pacific ed. Brisbane, Queensland. John Wiley & Sons.
Organisational change in small and medium enterprises - a proposed new model
Banham, Heather C. and Wiesner, Retha. 2006. "Organisational change in small and medium enterprises - a proposed new model." Kennedy, Jessica and Di Milia, Lee (ed.) 20rd Australian and New Zealand Academy of Management Conference (ANZAM 2006). Yeppoon, Australia 06 - 09 Dec 2006 Brisbane, Australia.
The dynamics of delayering: changing management structures in three countries
Littler, Craig R., Wiesner, Retha and Dunford, Richard. 2003. "The dynamics of delayering: changing management structures in three countries." Journal of Management Studies. 40 (2), pp. 225-256. https://doi.org/10.1111/1467-6486.00339
Changing the teaching and learning paradigm in a Faculty of Business: a case study of workplace learning
Millett, Bruce and Postle, Glen. 2005. "Changing the teaching and learning paradigm in a Faculty of Business: a case study of workplace learning." Caldwell, Joanne (ed.) CRRL 2005: 3rd International Conference at the Centre for Research in Lifelong Learning. Glasgow, Scotland 24 - 26 Jun 2005 Glasgow, Scotland.
Relationships, the role of individuals and knowledge flows in the internationalisation of service firms
Lindsay, Valerie, Chadee, Doren, Mattsson, Jan, Johnston, Robert and Millett, Bruce. 2003. "Relationships, the role of individuals and knowledge flows in the internationalisation of service firms." International Journal of Service Industry Management. 14 (1), pp. 7-35. https://doi.org/10.1108/09564230310465976
Organisational behaviour: core concepts and applications
Wood, Jack, Zeffane, Rachid, Fromholtz, Michele, Wiesner, Retha and Creed, Andrew. 2010. Organisational behaviour: core concepts and applications. Milton, Australia. John Wiley & Sons.
The management consulting profession in Queensland: some issues and perspectives
Millett, Bruce, Jocumsen, Graham, Lennon, Alexia, Neylan, Mark and Pedersen, Cec. 1996. "The management consulting profession in Queensland: some issues and perspectives." Browne, Michael (ed.) 10th Australian and New Zealand Academy of Management Conference (ANZAM 1996). Wollongong, Australia 04 - 07 Dec 1996 Woolongong, Australia.
Australian small and medium sized enterprises (SMEs): a study of high performance management practices
Wiesner, Retha, McDonald, Jim and Banham, Heather C.. 2007. "Australian small and medium sized enterprises (SMEs): a study of high performance management practices." Journal of Management and Organization. 13 (3), pp. 227-248. https://doi.org/10.5172/jmo.2007.13.3.227
Is the current situation of small and medium enterprises (SMEs) conducive to attaining their economic expectations?
Banham, Heather C. and Wiesner, Retha. 2006. "Is the current situation of small and medium enterprises (SMEs) conducive to attaining their economic expectations?" Raymond, Louis (ed.) CCSBE 2006: Entrepreneurship, SMEs, and Local Economic Development. Quebec, Canada 28 - 30 Sep 2006 Canada.
Cross-cultural equivalence of the organisational culture survey in Australia
Erwee, Ronel, Lynch, Bernadette, Millett, Bruce, Smith, Don and Roodt, Gert. 2001. "Cross-cultural equivalence of the organisational culture survey in Australia." SA Journal of Industrial Psychology. 27 (3), pp. 7-12. https://doi.org/10.4102/sajip.v27i3.19
A conceptual model and evaluation process for educational technology learning resources: a legal case study
McDonald, Jacquie, McPhail, Janelle, Maguire, Michael and Millett, Bruce. 2004. "A conceptual model and evaluation process for educational technology learning resources: a legal case study." Educational Media International. 41 (4), pp. 287-296. https://doi.org/10.1080/09523980410001680914
Human resource acquisition in small and medium size enterprises (SMEs) [Virtual presentation in English]
Wiesner, Retha and Poole, Nicci. 2006. "Human resource acquisition in small and medium size enterprises (SMEs) [Virtual presentation in English]." 1st International Conference on Interdisciplinary Social Sciences. Rhodes, Greece 18 - 22 Jul 2006 Champaign, IL. United States.
Practices and attitudes of female SME managers: training, networking and mentoring [Virtual presentation in english]
Wiesner, Retha and Poole, Nicci. 2006. "Practices and attitudes of female SME managers: training, networking and mentoring [Virtual presentation in english]." 1st International Conference on Interdisciplinary Social Sciences. Rhodes, Greece 18 - 22 Jul 2006 Champaign, IL. United States.
Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008
Wiesner, Retha and Innes, Peter. 2010. "Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008." Asia Pacific Journal of Human Resources. 48 (2), pp. 151-184. https://doi.org/10.1177/1038411110368465
Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders
Wiesner, Retha, Chadee, Doren and Best, Peter J.. 2010. "Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders." O'Connor, Christine (ed.) 10th Annual Pacific Employment Relations Association Conference (PERA 2010) : Sustainability, Inclusiveness and Governance: People Management Issues in the Organisation of the Future. Gold Coast, Australia 15 - 18 Nov 2010 Ballarat, Australia.
Managing environmental sustainability in SMEs: learning from the stars: a research report on developing a best practice framework for managing environmental sustain-ability in Australian small and medium size enterprises (SMEs)
Wiesner, Retha, Chadee, Doren, Best, Peter J. and Poole, Nicci. 2010. Managing environmental sustainability in SMEs: learning from the stars: a research report on developing a best practice framework for managing environmental sustain-ability in Australian small and medium size enterprises (SMEs). Toowoomba, Australia. University of Southern Queensland.
Strategies to minimise the impact of challenging times on training: final report
Wiesner, Retha, Millett, Bruce and Zhang, Yahua. 2009. Strategies to minimise the impact of challenging times on training: final report. Brisbane, Australia. Construction Skills Queensland.
Organizational change in small and medium enterprises (SMEs)
Wiesner, Retha, Banham, Heather C. and Poole, Nicci. 2004. "Organizational change in small and medium enterprises (SMEs)." CCSBE 2004: Entrepreneurship and Economic Development: Innovation, Opportunity and Capacity. Saskatchewan, Canada 12 - 13 Nov 2004 Saskatchewan, Canada.
Academic planning and strategic planning: strangers in the night or potent weapons for strategic competitive advantage?
Peach, Neil, Millett, Bruce and Mason, Rosalind. 2005. "Academic planning and strategic planning: strangers in the night or potent weapons for strategic competitive advantage?" AAIR 2005: Institutional Research, Innovation and Change in Universities of the 21st Century. Melbourne, Australia 23 - 25 Nov 2005 Sydney, Australia.
SharePoint portal as a strategic management and planning tool: University of Southern Queensland (USQ) as a case study
Millett, Bruce, Te'o, Togamau, Rhodes, Debbie, Clarke, John and Carswell, Sandra. 2005. "SharePoint portal as a strategic management and planning tool: University of Southern Queensland (USQ) as a case study." AAIR 2005: Institutional Research, Innovation and Change in Universities of the 21st Century. Melbourne, Australia 23 - 25 Nov 2005 Sydney, Australia.
Network parenting in international service development
Lewis, Michael, Shulver, Michael, Johnston, Robert, Mattsson, Jan, Millett, Bruce and Slack, Nigel. 2004. "Network parenting in international service development." British Journal of Management. 15 (1), pp. 23-28. https://doi.org/10.1111/j.1467-8551.2004.00392.x
Contemporary issues and emerging themes in leadership
Wiesner, Retha. 2008. "Contemporary issues and emerging themes in leadership." Parnos, Carmen (ed.) Super leaders of Australia. Melbourne, Australia. Carmen Parnos. pp. 25-41
Managing change: mental models of SME managers
Wiesner, Retha and Poole, Nicci. 2009. "Managing change: mental models of SME managers." SEAANZ 2009: Start Small - Think Big. Wellington, New Zealand 31 Aug - 02 Sep 2009 Wellington, New Zealand.
Developing strategic capability through a knowledge network communication work space
Ryan, Charmaine, Rhodes, Debbie and Millett, Bruce. 2005. "Developing strategic capability through a knowledge network communication work space." James, Paul (ed.) actKM Sixth Annual Conference 2005. Canberra, Australia 26 - 27 Oct 2005 Canada.
Management: Asia-Pacific
Campling, John, Poole, David, Wiesner, Retha, Ang, Eng Sieng, Chan, Bobbie, Tan, Wee-Liang and Schermerhorn Jr, John R.. 2007. Management: Asia-Pacific. Brisbane, Australia. John Wiley & Sons.
Improving staff practice in criterion-referenced assessment: implementing change in University of Southern Queensland, Faculty of Business
Hammer, Sara and Millett, Bruce. 2007. "Improving staff practice in criterion-referenced assessment: implementing change in University of Southern Queensland, Faculty of Business." AAIR 2007: Change, Evidence And Implementation: Improving Higher Education in Uncertain Times. Sydney, Australia 19 - 21 Nov 2007 Sydney, Australia.
High performance management practices in owner-managed SMEs
Wiesner, Retha, Poole, Nicci and Banham, Heather C.. 2007. "High performance management practices in owner-managed SMEs." Hall, Margaret (ed.) 30th Annual ISBE Conference: International Entrepreneurship. Glasgow, United Kingdom 07 - 09 Nov 2007 Harrogate, United Kingdom.
The human side of small and medium enterprises
Wiesner, Retha and McDonald, Jim. 2001. "The human side of small and medium enterprises." Journal of the Australian and New Zealand Academy of Management. 7 (2), pp. 58-69. https://doi.org/10.1017/S1833367200005228
The management of organisational culture
Willcoxson, Lesley and Millett, Bruce. 2000. "The management of organisational culture." Australian Journal of Management and Organisational Behaviour. 3 (2), pp. 91-99.
Developing successful teams in organisations
Harvey, Satrina, Millett, Bruce and Smith, Don. 1998. "Developing successful teams in organisations." Australian Journal of Management and Organisational Behaviour. 1 (1), pp. 1 - 7.
Organisational inertia: the OI scale's applicability in an Australian context
Roodt, Gert, Kinnear, C., Erwee, Ronel, Smith, Don, Lynch, Bernadette and Millett, Bruce. 2000. "Organisational inertia: the OI scale's applicability in an Australian context." Lee, Sang and Tidwell, Paula (ed.) 17th Pan Pacific Conference: Global Business in the New Millennium . Gold Coast, Australia 31 May - 02 Jun 2000 Lincoln, Nebraska. United States.
Organisational change in the food and accommodation industry sector in the Central Okanagan
Banham, Heather C. and Wiesner, Retha. 2005. "Organisational change in the food and accommodation industry sector in the Central Okanagan." TTRA 2005: The New Tourism Realities. Kelowna, Canada 02 - 05 Nov 2005 Kelowna, British Columbia, Canada.
Executive learning: a typology
Millett, Bruce, Mattsson, Jan and Johnston, Robert. 2005. "Executive learning: a typology." International Journal of Organisational Behaviour. 9 (4), pp. 615-631.
A case study of the role of collective bargaining in corporate change - Qantas Airways Limited
McDonald, Jim and Millett, Bruce. 2001. "A case study of the role of collective bargaining in corporate change - Qantas Airways Limited." Business research paper series.
An analysis of international business-to-business relationships based on the Commitment–Trust theory
Friman, Margareta, Gärling, Tommy, Millett, Bruce, Mattsson, Jan and Johnston, Robert. 2002. "An analysis of international business-to-business relationships based on the Commitment–Trust theory." Industrial Marketing Management. 31 (5), pp. 403-409. https://doi.org/10.1016/S0019-8501(01)00154-7
Innovation in service internationalization: the crucial role of the frantrepreneur
Sundbo, Jon, Johnston, Robert, Mattssons, Jan and Millett B.. 2001. "Innovation in service internationalization: the crucial role of the frantrepreneur." Entrepreneurship and Regional Development. 13 (3), pp. 247-267. https://doi.org/10.1080/08985620010029271