Network parenting in international service development
Article
Article Title | Network parenting in international service development |
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ERA Journal ID | 19155 |
Article Category | Article |
Authors | Lewis, Michael (Author), Shulver, Michael (Author), Johnston, Robert (Author), Mattsson, Jan (Author), Millett, Bruce (Author) and Slack, Nigel (Author) |
Journal Title | British Journal of Management |
Journal Citation | 15 (1), pp. 23-28 |
Number of Pages | 6 |
Year | 2004 |
Place of Publication | Chichester, West Sussex. United Kingdom |
ISSN | 1045-3172 |
1467-8551 | |
Digital Object Identifier (DOI) | https://doi.org/10.1111/j.1467-8551.2004.00392.x |
Abstract | This paper explores theoretical and practical aspects (i.e. resources allocated, activities undertaken, actors/decisions involved) of corporate 'parenting' in the development of international service networks. A review of the relevant corporate strategy, supply-chain, networks and services management literature underpins a preliminary content (capability; market orientation) and process (top-down; bottom-up) typology of network parenting. This provides the structure for discussion of two telecommunications-sector case studies. Analysis of the data acknowledges the influence of generic network mechanisms (e.g. weak and strong social ties) but the parenting typology also highlights other mechanisms, the effectiveness of which appears contingent on specific parenting roles. The paper details these roles (labelled: governing; training; curating; facilitating) and makes some preliminary comments on the role trajectories (e.g. governing - training) observed. The paper concludes with a discussion of possible directions for future work. |
Keywords | business networks; resource allocation; business planning; market orientation; parent companies; communication equipment repair and maintenance |
ANZSRC Field of Research 2020 | 350706. International business |
359999. Other commerce, management, tourism and services not elsewhere classified | |
350303. Business information systems | |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | University of Warwick, United Kingdom |
Roskilde University, Denmark | |
School of Management and Marketing |
https://research.usq.edu.au/item/9zw29/network-parenting-in-international-service-development
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