Review of Balanced Scorecard Application in Public Hospital Setting

Edited book (chapter)

Khalid, Salim Khaleel and Sands, John. 2024. "Review of Balanced Scorecard Application in Public Hospital Setting." Al-Shurafat, Hashem, Hamdan, Allam and Sands, John (ed.) Sustainable Horizons for Business, education, and technology: Interdisciplinary Insights. Simgapore. Springer. pp. 3-14
Chapter Title

Review of Balanced Scorecard Application in Public Hospital Setting

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID3337
Book TitleSustainable Horizons for Business, education, and technology: Interdisciplinary Insights
AuthorsKhalid, Salim Khaleel and Sands, John
EditorsAl-Shurafat, Hashem, Hamdan, Allam and Sands, John
Page Range3-14
SeriesContributions to Environmental Sciences & Innovative Business Technology
Chapter Number1
Number of Pages13
Year2024
PublisherSpringer
Place of PublicationSimgapore
ISBN9789819729807
9789819729838
9789819729814
Digital Object Identifier (DOI)https://doi.org/10.1007/978-981-97-2981-4_1
Web Address (URL)https://link.springer.com/chapter/10.1007/978-981-97-2981-4_1
Abstract

The purpose of this study is to review the empirical studies that have discussed the balanced scorecard in public hospital setting to determine the po-tential future research opportunities. The study has highlighted empirical studies conducted in the context of both developed and developing economies for the period of 2003 to 2020. The study found that whether adopting BSC is useful for the public hospital sector is still unclear. Secondly, some BSC users still pay in-sufficient attention to non-financial measures. Finally, there are some steps and models to subsume environmental measures within BSC. However, most of these attempts are still theoretically normative and not yet verified empirically.

KeywordsBalanced scorecard; BSC perspectives; public health sector
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020359999. Other commerce, management, tourism and services not elsewhere classified
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Byline AffiliationsUniversity of Mosul, Iraq
University of Southern Queensland
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