Review of Balanced Scorecard Application in Public Hospital Setting
Edited book (chapter)
Chapter Title | Review of Balanced Scorecard Application in Public Hospital Setting |
---|---|
Book Chapter Category | Edited book (chapter) |
ERA Publisher ID | 3337 |
Book Title | Sustainable Horizons for Business, education, and technology: Interdisciplinary Insights |
Authors | Khalid, Salim Khaleel and Sands, John |
Editors | Al-Shurafat, Hashem, Hamdan, Allam and Sands, John |
Page Range | 3-14 |
Series | Contributions to Environmental Sciences & Innovative Business Technology |
Chapter Number | 1 |
Number of Pages | 13 |
Year | 2024 |
Publisher | Springer |
Place of Publication | Simgapore |
ISBN | 9789819729807 |
9789819729838 | |
9789819729814 | |
Digital Object Identifier (DOI) | https://doi.org/10.1007/978-981-97-2981-4_1 |
Web Address (URL) | https://link.springer.com/chapter/10.1007/978-981-97-2981-4_1 |
Abstract | The purpose of this study is to review the empirical studies that have discussed the balanced scorecard in public hospital setting to determine the po-tential future research opportunities. The study has highlighted empirical studies conducted in the context of both developed and developing economies for the period of 2003 to 2020. The study found that whether adopting BSC is useful for the public hospital sector is still unclear. Secondly, some BSC users still pay in-sufficient attention to non-financial measures. Finally, there are some steps and models to subsume environmental measures within BSC. However, most of these attempts are still theoretically normative and not yet verified empirically. |
Keywords | Balanced scorecard; BSC perspectives; public health sector |
Contains Sensitive Content | Does not contain sensitive content |
ANZSRC Field of Research 2020 | 359999. Other commerce, management, tourism and services not elsewhere classified |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | University of Mosul, Iraq |
University of Southern Queensland |
https://research.usq.edu.au/item/zq187/review-of-balanced-scorecard-application-in-public-hospital-setting
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