School of Management and Marketing


Latest research outputs

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Rugby League: a game in crisis
Summers, Jane, Johnson Morgan, Melissa and Volkov, Michael. 2005. "Rugby League: a game in crisis." Pitts, Brenda G. (ed.) 2nd Annual Sport Marketing Association Conference: Where Sport Marketing Theory meets Practice (SMA 2004). Memphis, TN, United States 18 - 20 Nov 2004 Morgantown, WV. United States.

Paper

Consumer complaint behaviour in sport consumption
Volkov, Michael, Johnson Morgan, Melissa and Summers, Jane. 2005. "Consumer complaint behaviour in sport consumption." Pitts, Brenda G. (ed.) 2nd Annual Sport Marketing Association Conference: Where Sport Marketing Theory meets Practice (SMA 2004). Memphis, TN, United States 18 - 20 Nov 2004 Morgantown, WV. United States.

Paper

Can regional communities successfully participate in the smart state? The case of Maranoa online regional community portal
Summers, Jane and Lawley, Meredith. 2003. "Can regional communities successfully participate in the smart state? The case of Maranoa online regional community portal." Queensland Review. 10 (1), pp. 123-139.

Article

Experiential consumption behaviour in sport: a suggested methodology
Johnson Morgan, Melissa, Jocumsen, Graham and West, Kristy. 2004. "Experiential consumption behaviour in sport: a suggested methodology." ANZMAC 2004: Marketing Accountabilities and Responsibilities. Wellington, New Zealand 29 Nov - 01 Dec 2004 Wellington, New Zealand.

Paper

Understanding the motivations of teenagers for sport related consumption
Kanoyangwa, Ranganai, Summers, Jane and Johnson Morgan, Melissa. 2004. "Understanding the motivations of teenagers for sport related consumption." Wiley, Jim and Thirkell, Peter (ed.) ANZMAC 2004: Marketing Accountabilities and Responsibilities. Wellington, New Zealand 29 Nov - 01 Dec 2004 Wellington, New Zealand.

Paper

Managing change: mental models of SME managers
Wiesner, Retha and Poole, Nicci. 2009. "Managing change: mental models of SME managers." SEAANZ 2009: Start Small - Think Big. Wellington, New Zealand 31 Aug - 02 Sep 2009 Wellington, New Zealand.

Paper

Assessing viability for starting business
Teoh, Wai Sue and Gardiner, Michael W.. 2007. "Assessing viability for starting business." Albion, Majella J. and Collins, Pauline (ed.) 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life. Toowoomba, Australia 26 - 29 Sep 2007 Toowoomba, Australia.

Paper

Trade unions in Thailand: declining strength and influence
Yukongdi, Vimolwan. 2008. "Trade unions in Thailand: declining strength and influence." Benson, John and Zhu, Ying (ed.) Trade unions in Asia: an economic and sociological analysis. London and New York. Routledge. pp. 216-234

Edited book (chapter)

Promoting to the drive tourists: an exploratory Queensland study
Prideaux, Bruce, McClymont, Hoda and Cassidy, Frances. 2005. "Promoting to the drive tourists: an exploratory Queensland study." Purchase, Sharon (ed.) Australian and New Zealand Marketing Academy Conference (ANZMAC 2005): Broadening the Boundaries. Fremantle, Australia 05 - 07 Dec 2005 Fremantle, Western Australia.

Paper

A balancing act between academic rigour and practical knowledge: successfully teaching travel management in the 21st century
Cassidy, Frances. 2002. "A balancing act between academic rigour and practical knowledge: successfully teaching travel management in the 21st century." McIntyre, Norm (ed.) 1st Pacific Rim Leisure Educators Conference: Leisure Education: Past Lessons, Future Prospects. Honolulu, Hawaii 12 - 14 Jan 2002 Honolulu, Hawaii.

Paper

Project management artefacts and the affective emotions they evoke
Whitty, Stephen Jonathan. 2010. "Project management artefacts and the affective emotions they evoke." International Journal of Managing Projects in Business. 3 (1), pp. 22-45. https://doi.org/10.1108/17538371011014017

Article

Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability?
Beaumont, Narelle. 2010. "Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability?" Wells, Malcolm (ed.) 20th Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2010). Hobart, Tasmania 08 - 11 Feb 2010 Hobart, Australia.

Paper

The role of future technology in education
Nooriafshar, Mehryar and Williams, Ron. 2004. "The role of future technology in education." Ogunmokun, Gabriel, Gabbay, Rony and McPhail, Janelle (ed.) 2004 Inaugural Academy of World Businesss, Marketing and Management Development Conference: The Challenge of Inter-Disciplinary Perspectives & Globalization in the 21st Century . Gold Coast, Australia 13 - 16 Jul 2004 Toowoomba, Australia.

Paper

Developing a sequential framework for mentoring student project teams in a business school: A case study
Pedersen, Cec. 2003. "Developing a sequential framework for mentoring student project teams in a business school: A case study." Business Research Papers of Faculty of Business. 11 (1), pp. 1-15.

Article

Seeing jazz: doing research
Mills, Michael K.. 2009. "Seeing jazz: doing research." International Journal of Market Research. 51 (3), pp. 383-402. https://doi.org/10.2501/S147078530920061X

Article

Analysing sex ratio variables in Nepal
Maraseni, Tek Narayan, Cockfield, Geoff, Nooriafshar, Mehryar and Apan, Armando. 2006. "Analysing sex ratio variables in Nepal." Burge, Andrew (ed.) 5th Annual Hawaii International Conference on Statistics, Mathematics and Related Fields. Honolulu, Hawaii 16 - 18 Jan 2006 Hawaii, USA.

Paper

How market research can help grow your business
Chadee, Doren and Miller, Karen. 2008. "How market research can help grow your business ." Wine Business Magazine.

Article

Sports marketing in an economic quagmire
Fullerton, Sam and Johnson Morgan, Melissa. 2009. "Sports marketing in an economic quagmire." 7th Annual Sport Marketing Association Conference (SMA 2009). Cleveland, Ohio 28 - 30 Oct 2009 Memphis, TN, USA.

Paper

Performance management and appraisal: an applied knowledge management metaphor?
Pedersen, Cec, Smith, Don and Austin, Jon. 2004. "Performance management and appraisal: an applied knowledge management metaphor?" 3rd International Conference on Knowledge, Culture and Change in Organisations 2003 . Penang, Malaysia 11 - 14 Aug 2003 Champaign, IL. United States.

Paper

The future of the changing face of women managers in Asia
Rowley, Chris and Yukongdi, Vimolwan. 2009. "The future of the changing face of women managers in Asia." Rowley, Chris and Yukongdi, Vimolwan (ed.) The changing face of women managers in Asia. Oxon, United Kingdom. Routledge. pp. 248-260

Edited book (chapter)

The changing face of women managers in Thailand
Yukongdi, Vimolwan. 2009. "The changing face of women managers in Thailand." Rowley, Chris and Yukongdi, Vimolwan (ed.) The changing face of women managers in Asia. Oxon, United Kingdom. Routledge. pp. 199-223

Edited book (chapter)

The changing face of women managers in Asia: opportunities and challenges
Yukongdi, Vimolwan and Rowley, Chris. 2009. "The changing face of women managers in Asia: opportunities and challenges." Rowley, Chris and Yukongdi, Vimolwan (ed.) The changing face of women managers in Asia. Oxon, United Kingdom. Routledge. pp. 1-18

Edited book (chapter)

The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions
Dallimore, Karen and Sparks, Beverley. 2008. "The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions." EIRASS 2008: Recent Advances in Retailing and Services Science. Zagreb, Croatia 14 - 17 Jul 2008

Paper

Does emotional regulation training work during angry service encounters?
Dallimore, Karen. 2008. "Does emotional regulation training work during angry service encounters?" Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.

Paper

The unexplored territory of distance education for multi-national professionals in project management
Todhunter, Barrie. 2005. "The unexplored territory of distance education for multi-national professionals in project management." Pullen, Sarah (ed.) 17th Biennial Conference of the Open and Distance Learning Association of Australia: Breaking Down Boundaries. Adelaide, Australia 09 - 11 Nov 2005 Adelaide, Australia.

Paper

An investigation into identifying factors and building models for prediction of water usage in regional Australia
Nooriafshar, Mehryar and Maraseni, Tek Narayan. 2006. "An investigation into identifying factors and building models for prediction of water usage in regional Australia." Burge, Andrew (ed.) 5th Annual Hawaii International Conference on Statistics, Mathematics and Related Fields. Honolulu, Hawaii 16 - 18 Jan 2006 Hawaii, USA.

Paper

An investigation into the use of interactive technologies in teaching quantitative courses
Nooriafshar, Mehryar. 2006. "An investigation into the use of interactive technologies in teaching quantitative courses." Burge, Andrew (ed.) 5th Annual Hawaii International Conference on Statistics, Mathematics and Related Fields. Honolulu, Hawaii 16 - 18 Jan 2006 Hawaii, USA.

Paper

What is a suitable pedagogical framework for distance education for the commitment management profession?
Todhunter, Barrie. 2006. "What is a suitable pedagogical framework for distance education for the commitment management profession?" Lowe, David (ed.) 2006 International Association for Contract and Commercial Management Europe Conference. Ascot, United Kingdom 16 - 18 Nov 2006

Paper

Project management for a developing profession
Todhunter, Barrie. 2004. "Project management for a developing profession." PMI 2004: Project Management Australia Conference. Melbourne, Australia 11 - 15 Aug 2004 Australia.

Paper

Designing a web enhanced multimedia learning environment (WEMLE) for project management
Nooriafshar, Mehryar and Todhunter, Barrie James. 2004. "Designing a web enhanced multimedia learning environment (WEMLE) for project management." Journal of Interactive Learning Research. 15 (1), pp. 33-41.

Article

The relevance and irrelevance of the brand for small and medium wine enterprises
Miller, Karen and Chadee, Doren. 2008. "The relevance and irrelevance of the brand for small and medium wine enterprises." Small Enterprise Research. 16 (2), pp. 32-44.

Article

An empirical investigation on the dyad perspective of buyer-seller relationships in Australian regional agribusinesses
Ng, Eric. 2009. "An empirical investigation on the dyad perspective of buyer-seller relationships in Australian regional agribusinesses." Contemporary Management Research: an international journal. 5 (3), pp. 287-299.

Article

Retention and progression of postgraduate business students: An Australian perspective
Carroll, David, Ng, Eric and Birch, Dawn. 2009. "Retention and progression of postgraduate business students: An Australian perspective." Open Learning: The Journal of Open, Distance and e-Learning. 24 (3), pp. 197-209.

Article

Communication skills handbook
Summers, Jane and Smith, Brett. 2010. Communication skills handbook. Brisbane, Australia. John Wiley & Sons.

Authored book

Mktg, 1st Asia Pacific ed.
Lamb, Charles, Hair, Joseph F., McDaniel, Carl, Summers, Jane and Gardiner, Michael. 2009. Mktg, 1st Asia Pacific ed. South Melbourne, Australia. Cengage Learning Australia.

Authored book

Essentials of marketing, 2nd ed.
Summers, Jane, Gardiner, Michael, Lamb, Charles W., Hair, Joseph F. and McDaniel, Carl. 2005. Essentials of marketing, 2nd ed. South Melbourne, Australia. Thomson Nelson Australia Pty Ltd.

Authored book

Essentials of marketing, 3rd ed.
Summers, Jane, Gardiner, Michael, Lamb, Charles W., Hair, Joseph F. and McDaniel, Carl. 2009. Essentials of marketing, 3rd ed. South Melbourne, Australia. Cengage Learning Australia.

Authored book

Consumer awareness of sponsorship - a FMCG context
Woodside, Frances M. and Summers, Jane. 2009. "Consumer awareness of sponsorship - a FMCG context." Luxton, Sandra (ed.) ANZMAC 2009: Sustainable Management and Marketing. Melbourne, Australia 30 Nov - 02 Dec 2009 Canning Bridge, Western Australia.

Paper

Satisfaction of Australian families travel experience to the Great Barrier Reef Islands of Queensland
Cassidy, Frances. 2004. "Satisfaction of Australian families travel experience to the Great Barrier Reef Islands of Queensland." Chon, Kaye, Hsu, Cathy and Okamoto, Nobuyuki (ed.) 10th Annual Conference: Globalization and Tourism Research: East Meets West. Nagasaki, Japan 04 - 07 Jul 2004 Japan.

Paper

Thoughts of the local residents of Espiritu Santo on Australian visitors
Cassidy, Frances. 2004. "Thoughts of the local residents of Espiritu Santo on Australian visitors." Ogunmokun, Gabriel, Gabbay, Rony and McPhail, Janelle (ed.) 2004 Inaugural Academy of World Businesss, Marketing and Management Development Conference: The Challenge of Inter-Disciplinary Perspectives & Globalization in the 21st Century . Gold Coast, Australia 13 - 16 Jul 2004 Perth, Australia.

Paper

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