Threat and opportunity: the impact of social inclusion and likeability on anonymous feedback, self-esteem, and belonging

Article


Machin, Tanya M. and Jeffries, Carla H.. 2017. "Threat and opportunity: the impact of social inclusion and likeability on anonymous feedback, self-esteem, and belonging." Personality and Individual Differences. 115, pp. 1-6. https://doi.org/10.1016/j.paid.2016.11.055
Article Title

Threat and opportunity: the impact of social inclusion and likeability on anonymous feedback, self-esteem, and belonging

ERA Journal ID6553
Article CategoryArticle
AuthorsMachin, Tanya M. (Author) and Jeffries, Carla H. (Author)
Journal TitlePersonality and Individual Differences
Journal Citation115, pp. 1-6
Number of Pages6
Year2017
Place of PublicationUnited Kingdom
ISSN0191-8869
1873-3549
Digital Object Identifier (DOI)https://doi.org/10.1016/j.paid.2016.11.055
Web Address (URL)https://www.sciencedirect.com/science/article/pii/S0191886916311643
Abstract

The aim of the study was to extend previous research on feedback giving behaviour by investigating whether (a) recalling a previous experience of social inclusion or exclusion prior to providing performance feedback to a likeable or less likeable feedback recipient impacts on anonymous performance evaluations, and (b) people experience a change in self-esteem and belonging after providing anonymous feedback. Two hundred and forty-one participants took part in the online study. Participants were asked to either recall a previous experience of social inclusion, social exclusion, or what they had eaten in the past 48 hours (control). They were then asked to evaluate a book review attributed to either a likeable or relatively less likeable target. Hypotheses 1 and 2 were not supported such that performance feedback was not positively modified regardless of feedback recipient likeability. Hypothesis 3 was not supported such that self-esteem and belonging did not increase after providing performance feedback. However, subsequent analyses demonstrated that there is a complex interaction between the social inclusion manipulation and feedback recipient likeability on changes in self-esteem and belonging after providing feedback. The theoretical implications of the findings as well as the practical implications will be discussed.

Keywordsneed to belong, likeability, social exclusion, anonymous feedback
ANZSRC Field of Research 2020529999. Other psychology not elsewhere classified
520599. Social and personality psychology not elsewhere classified
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Byline AffiliationsSchool of Psychology and Counselling
Institution of OriginUniversity of Southern Queensland
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