Improving online student feelings of support and sense of belonging by interaction alerts

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Machin, Tanya and Jeffries, Carla. 2019. "Improving online student feelings of support and sense of belonging by interaction alerts." 2019 Australian Psychology Learning and Teaching Conference (AUSPLAT 2019). Melbourne, Australia 13 - 15 Sep 2019 Melbourne, Australia.
Paper/Presentation Title

Improving online student feelings of support and sense of belonging by interaction alerts

Presentation TypeOther
AuthorsMachin, Tanya (Author) and Jeffries, Carla (Author)
Number of Pages1
Year2019
Place of PublicationMelbourne, Australia
Web Address (URL) of Paperhttps://www.dropbox.com/s/r9rk7uldnul4fn1/AusPLaT%202019%20program%20and%20abstracts.pdf?dl=0
Conference/Event2019 Australian Psychology Learning and Teaching Conference (AUSPLAT 2019)
Event Details
2019 Australian Psychology Learning and Teaching Conference (AUSPLAT 2019)
Event Date
13 to end of 15 Sep 2019
Event Location
Melbourne, Australia
Abstract

Universities are increasingly promoting online courses to their students and this has become a popular options for students who live geographically distant from a local campus or who may be working and unable to attend on-campus classes. However, connections with peers and course examiners may be lacking, or online students may find it difficult to approach their examiner. This research describes the experiences of a course examiner using an online interaction alert in a 2nd year psychology course to enhance online interactions. A flashing alert showed that the course examiner was online and students could directly message the examiner through a special forum set up for this purpose rather than the email system. Initial feedback suggests that this alert did increase the sense of support students experienced from the examiner.

Keywordsuniversity students; psychology students; distance education; online learning; student support; belonging
ANZSRC Field of Research 2020529999. Other psychology not elsewhere classified
399999. Other education not elsewhere classified
Byline AffiliationsSchool of Psychology and Counselling
Institution of OriginUniversity of Southern Queensland
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