Knowledge management competence and ISD vendor innovativeness in turbulent markets
Paper
Paper/Presentation Title | Knowledge management competence and ISD vendor innovativeness in turbulent markets |
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Presentation Type | Paper |
Authors | Lokuge, Sachithra (Author) and Subasinghage, Maduka (Author) |
Journal or Proceedings Title | Proceedings of the 31st Australasian Conference on Information Systems (ACIS 2020) |
Number of Pages | 7 |
Year | 2020 |
Place of Publication | Sydney, Australia |
Web Address (URL) of Paper | https://aisel.aisnet.org/acis2020/72/ |
Conference/Event | 31st Australasian Conference on Information Systems (ACIS 2020) |
Event Details | Rank A A A |
Event Details | 31st Australasian Conference on Information Systems (ACIS 2020) Parent Australasian Conference on Information Systems (ACIS) Delivery In person Event Date 01 to end of 04 Dec 2020 Event Location Wellington, New Zealand |
Abstract | Continuous changes in the technology and the business landscape place high strain on managing knowledge in organisations. Prior researchers highlight a positive connotation with knowledge management competence and organisational innovativeness in a turbulent environment. However, the rapid changes in the market and technology landscape may exert an additional pressure on the employees and such pressures may ultimately hinder organisational innovativeness. Drawing on knowledge management and innovation literature, this research conceptualises a model that investigates this tenacious relationship between knowledge management competence and innovativeness specifically in turbulent dynamic markets, considering information systems development (ISD)-outsourcing as the context. Following a mixed method approach, this research expects to provide guidance for ISD-outsourcing vendors to manage innovation expectations, knowledge management process and performance of the employees in dynamic market conditions. |
Keywords | vendor innovativeness, knowledge acquisition, knowledge retention, knowledge sharing, survey, market and technology turbulence |
ANZSRC Field of Research 2020 | 460908. Information systems organisation and management |
Byline Affiliations | Royal Melbourne Institute of Technology (RMIT) |
Auckland University of Technology, New Zealand | |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q6937/knowledge-management-competence-and-isd-vendor-innovativeness-in-turbulent-markets
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