Knowledge management competence and ISD vendor innovativeness in turbulent markets

Paper

Lokuge, Sachithra and Subasinghage, Maduka. 2020. "Knowledge management competence and ISD vendor innovativeness in turbulent markets." 31st Australasian Conference on Information Systems (ACIS 2020). Wellington, New Zealand 01 - 04 Dec 2020 Sydney, Australia.
Paper/Presentation Title

Knowledge management competence and ISD vendor innovativeness in turbulent markets

Presentation TypePaper
AuthorsLokuge, Sachithra (Author) and Subasinghage, Maduka (Author)
Journal or Proceedings TitleProceedings of the 31st Australasian Conference on Information Systems (ACIS 2020)
Number of Pages7
Year2020
Place of PublicationSydney, Australia
Web Address (URL) of Paperhttps://aisel.aisnet.org/acis2020/72/
Conference/Event31st Australasian Conference on Information Systems (ACIS 2020)
Event Details
Rank
A
A
A
Event Details
31st Australasian Conference on Information Systems (ACIS 2020)
Parent
Australasian Conference on Information Systems (ACIS)
Delivery
In person
Event Date
01 to end of 04 Dec 2020
Event Location
Wellington, New Zealand
Abstract

Continuous changes in the technology and the business landscape place high strain on managing knowledge in organisations. Prior researchers highlight a positive connotation with knowledge management competence and organisational innovativeness in a turbulent environment. However, the rapid changes in the market and technology landscape may exert an additional pressure on the employees and such pressures may ultimately hinder organisational innovativeness. Drawing on knowledge management and innovation literature, this research conceptualises a model that investigates this tenacious relationship between knowledge management competence and innovativeness specifically in turbulent dynamic markets, considering information systems development (ISD)-outsourcing as the context. Following a mixed method approach, this research expects to provide guidance for ISD-outsourcing vendors to manage innovation expectations, knowledge management process and performance of the employees in dynamic market conditions.

Keywordsvendor innovativeness, knowledge acquisition, knowledge retention, knowledge sharing, survey, market and technology turbulence
ANZSRC Field of Research 2020460908. Information systems organisation and management
Byline AffiliationsRoyal Melbourne Institute of Technology (RMIT)
Auckland University of Technology, New Zealand
Institution of OriginUniversity of Southern Queensland
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