Selection of Cloud Service Providers: A Fuzzy-set Qualitative Comparative Analysis Approach
Paper
Hossain, Mohammad Alamgir, Sabani, Alvedi, Lokuge, Sachithra, Boo, Yee Ling and Kaisar, Shahriar. 2023. "Selection of Cloud Service Providers: A Fuzzy-set Qualitative Comparative Analysis Approach." IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT (TDIT 2023). Nagpur, India 15 - 16 Dec 2023 Switzerland. Springer. https://doi.org/10.1007/978-3-031-50204-0_35
| Paper/Presentation Title | Selection of Cloud Service Providers: A Fuzzy-set Qualitative Comparative Analysis Approach |
|---|---|
| Presentation Type | Paper |
| Authors | Hossain, Mohammad Alamgir, Sabani, Alvedi, Lokuge, Sachithra, Boo, Yee Ling and Kaisar, Shahriar |
| Journal or Proceedings Title | Proceedings of IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT (TDIT 2023) |
| Journal Citation | 699, pp. 422-433 |
| Number of Pages | 12 |
| Year | 2023 |
| Publisher | Springer |
| Place of Publication | Switzerland |
| Digital Object Identifier (DOI) | https://doi.org/10.1007/978-3-031-50204-0_35 |
| Web Address (URL) of Paper | https://link.springer.com/chapter/10.1007/978-3-031-50204-0_35 |
| Web Address (URL) of Conference Proceedings | https://link.springer.com/book/10.1007/978-3-031-50204-0 |
| Conference/Event | IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT (TDIT 2023) |
| Event Details | IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT (TDIT 2023) Delivery In person Event Date 15 to end of 16 Dec 2023 Event Location Nagpur, India |
| Abstract | Selection of a cloud service provider (CSP) is an important decision for businesses that make long-term investments. Notably, this process is a complex decision that involves assessing multiple criteria where more than one condition jointly may dictate the decision. In addition, the selection decision can be explained with more than one equally effective configuration of conditions. Moreover, the causal configurations for predicting the rejection of a CSP are unique and may not mirror opposites of the causal configurations of the selection of a CSP. Prior studies commonly apply traditional regression-based linear modeling techniques and thus far, these techniques do not fully capture the complexity of CSP selection but rather identify the individual and isolated effects of the conditions. This study fills the gap by proposing a new configuration framework, which posits that CSP selection does not depend on individual conditions, but on their specific configurations. The configurational model has been validated using fuzzy-set qualitative comparative analysis method. The results suggest three configurations to select and reject a CSP in conjunction with the implications to research and practice. |
| Keywords | Cloud Computing; Cloud Service Provider; Configuration; fsQCA |
| Contains Sensitive Content | Does not contain sensitive content |
| ANZSRC Field of Research 2020 | 460910. Information systems user experience design and development |
| Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
| Series | IFIP Advances in Information and Communication Technology |
| Byline Affiliations | Royal Melbourne Institute of Technology (RMIT) |
| University of Southern Queensland |
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