The clash of the Titans: CIO and LOB engagement in IT innovation
Edited book (chapter)
Lokuge, Sachithra, Sedera, Darshana and Palekar, Shailesh. 2020. "The clash of the Titans: CIO and LOB engagement in IT innovation." Sandhu, Kamaljeet (ed.) Leadership, management, and adoption techniques for digital service innovation. United States. IGI Global. pp. 86-102
| Chapter Title | The clash of the Titans: CIO and LOB engagement in IT innovation |
|---|---|
| Book Chapter Category | Edited book (chapter) |
| ERA Publisher ID | 2177 |
| Book Title | Leadership, management, and adoption techniques for digital service innovation |
| Authors | Lokuge, Sachithra (Author), Sedera, Darshana (Author) and Palekar, Shailesh (Author) |
| Editors | Sandhu, Kamaljeet |
| Page Range | 86-102 |
| Chapter Number | 5 |
| Number of Pages | 17 |
| Year | 2020 |
| Publisher | IGI Global |
| Place of Publication | United States |
| ISBN | 9781799827993 |
| 9781799828013 | |
| Digital Object Identifier (DOI) | https://doi.org/10.4018/978-1-7998-2799-3.ch005 |
| Web Address (URL) | https://www.igi-global.com/chapter/the-clash-of-the-titans/246932 |
| Abstract | The emergence of digital technologies provides organizations with affordable, easy-to-use, and easy-to-learn technologies that opens line-of-business (LOB) managers to participate in information technology-led innovations. Such participatory actions by the LOB-managers in information technology (IT) innovations at the department levels will lead the creation of new roles like the ?chief digital marketing officer.' While the overall outlook for innovation becomes positive through such expanding contributions of the LOB-managers, such additions will ignite new challenges. Especially, such roles and approaches will contest the traditional centralized technology management approaches. This chapter provides three engagement models on how the LOB-managers and chief information officers could interact harmoniously to enhance the quality of IT innovations led by LOB-managers. |
| Keywords | IT innovation, LOB-managers, CIO, digital technologies, engagement models, leadership, IT, digitization |
| ANZSRC Field of Research 2020 | 460908. Information systems organisation and management |
| Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
| Byline Affiliations | Royal Melbourne Institute of Technology (RMIT) |
| Swinburne University of Technology | |
| Queensland University of Technology | |
| Journal Title | Leadership, Management, and Adoption Techniques for Digital Service Innovation |
| Institution of Origin | University of Southern Queensland |
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