A configurational approach to CSP selection and rejection
Article
Article Title | A configurational approach to CSP selection and rejection |
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ERA Journal ID | 32116 |
Article Category | Article |
Authors | Hossain, Mohammad Alamgir, Sabani, Alvedi, Lokuge, Sachithra, Boo, Yee Ling, Kaisar, Shahriar and Menon, Preetha |
Journal Title | Journal of Computer Information Systems |
Number of Pages | 16 |
Year | 2024 |
Publisher | Taylor & Francis |
Place of Publication | United States |
ISSN | 0887-4417 |
2380-2057 | |
Digital Object Identifier (DOI) | https://doi.org/10.1080/08874417.2024.2386532 |
Web Address (URL) | https://www.tandfonline.com/doi/pdf/10.1080/08874417.2024.2386532 |
Abstract | Selecting the appropriate cloud service provider (CSP) is crucial for organizations, significantly impacting business performance and growth. However, the multitude of available providers can make this decision daunting. Existing studies focus on technical and operational CSP attributes but often overlook how these attributes should be configured, especially their interdependencies. To address this gap, we explore parsimonious configurations for CSP acceptance and rejection. Using a configurational approach and fuzzy-set qualitative comparative analysis (fsQCA), we uncover complex nonlinear relationships among key attributes. The fsQCA provides the combinations of causal recipes associated with the acceptance and rejection of a CSP, supporting the conjunction, equifinality, and asymmetry perspectives. Our results reveal that no single attribute is pivotal; instead, four configurations predict CSP selection, while five foresee rejection. Notably, we identified configurations tailored for small vs. medium-sized enterprises. This study enriches both theory and practical approaches in CSP selection, offering new insights for choosing CSPs. |
Keywords | Cloud service provider; configuration; fsQCA; SME |
Contains Sensitive Content | Does not contain sensitive content |
ANZSRC Field of Research 2020 | 460905. Information systems development methodologies and practice |
460910. Information systems user experience design and development | |
Byline Affiliations | Royal Melbourne Institute of Technology (RMIT) |
University of Southern Queensland | |
FLAME University, India |
https://research.usq.edu.au/item/zq0y1/a-configurational-approach-to-csp-selection-and-rejection
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A Configurational Approach to CSP Selection and Rejection.pdf | ||
License: CC BY-NC-ND 4.0 | ||
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