Orchestrating Digital Technologies with Incumbent Enterprise Systems for Attaining Innovation

Article

Lokuge, Sachithra, Sedera, Darshana, Grover, Varun and Sarker, Suprateek. 2025. "Orchestrating Digital Technologies with Incumbent Enterprise Systems for Attaining Innovation." Information and Management. 62 (1). https://doi.org/10.1016/j.im.2024.104066
Article Title

Orchestrating Digital Technologies with Incumbent Enterprise Systems for Attaining Innovation

ERA Journal ID17900
Article CategoryArticle
AuthorsLokuge, Sachithra, Sedera, Darshana, Grover, Varun and Sarker, Suprateek
Journal TitleInformation and Management
Journal Citation62 (1)
Article Number104066
Number of Pages16
Year2025
PublisherElsevier
Place of PublicationNetherlands
ISSN0378-7206
1872-7530
Digital Object Identifier (DOI)https://doi.org/10.1016/j.im.2024.104066
Web Address (URL)https://www.sciencedirect.com/science/article/pii/S0378720624001484
Abstract

In the late 1990s, most organizations adopted enterprise systems (ES) to automate their core business processes. The very same organizations are presented with a new wave of opportunities to innovate with digital technologies—technologies that purport to have diametrically opposed characteristics to ES. This study explores how organizations integrate digital technologies with their incumbent ES for attaining innovation. The study followed a qualitative approach and gathered data from four organizations consisting of six such projects. By applying a unique theoretical foundation, this study derives interesting insights into the orchestration process of ES and digital technologies for attaining innovation.

Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020460908. Information systems organisation and management
Byline AffiliationsUniversity of Southern Queensland
Southern Cross University
University of Arkansas, United States
University of Virginia, United States
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