Leadership style and culturally competent care: nurse leaders' views of their practice in the multicultural care settings of the United Arab Emirates

Article

El Amouri, Souher and O'Neill, Shirley. 2014. "Leadership style and culturally competent care: nurse leaders' views of their practice in the multicultural care settings of the United Arab Emirates." Contemporary Nurse. 48 (2), pp. 135-149. https://doi.org/10.1080/10376178.2014.11081936
Article Title

Leadership style and culturally competent care: nurse leaders' views of their practice in the multicultural care settings of the United Arab Emirates

ERA Journal ID40054
Article CategoryArticle
AuthorsEl Amouri, Souher (Author) and O'Neill, Shirley (Author)
Journal TitleContemporary Nurse
Journal Citation48 (2), pp. 135-149
Number of Pages15
Year2014
PublisherTaylor & Francis
Place of PublicationMaleny, Australia
ISSN1037-6178
Digital Object Identifier (DOI)https://doi.org/10.1080/10376178.2014.11081936
Abstract

It is well recognized that nurse-leader-managers play an important role in facilitating the quality and nature of hospital care, the improvement of work performance and work satisfaction. In the United Arab Emirates they face the additional challenge of working within a context of significant linguistic and cultural diversity where leadership in the provision of culturally competent care is a major requirement. With this goal at the fore, a sample of 153 nurse- leader-managers, including matrons, nursing directors, supervisors, nurses-in-charge and in-service education staff from 4 private and 6 government hospitals completed the multifactor leadership questionnaire (Bass & Avolio, 2004). The survey also explored participants' perceptions of the characteristics of good leaders and what they needed to do in their particular work place to enhance culturally competent care. The results showed nurse-leader-managers used both transformational and transactional leadership attributes but in different combinations across the two hospital types.

Keywordsculturally competent care; leadership; culturally diverse health care settings; leadership style; multicultural leadership questionnaire; nurse-leader-manager
ANZSRC Field of Research 2020470108. Organisational, interpersonal and intercultural communication
350709. Organisation and management theory
420599. Nursing not elsewhere classified
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Byline AffiliationsFaculty of Education
School of Linguistics, Adult and Specialist Education
Institution of OriginUniversity of Southern Queensland
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