Harnessing a nation's linguistic competence: identifying and addressing foreign language needs in the tourism and hospitality industry
Article
O'Neill, Shirley and Hatoss, Aniko. 2003. "Harnessing a nation's linguistic competence: identifying and addressing foreign language needs in the tourism and hospitality industry." Australian Review of Applied Linguistics. 26 (2), pp. 31-45.
| Article Title | Harnessing a nation's linguistic competence: identifying and addressing foreign language needs in the tourism and hospitality industry |
|---|---|
| ERA Journal ID | 8730 |
| Article Category | Article |
| Authors | O'Neill, Shirley (Author) and Hatoss, Aniko (Author) |
| Journal Title | Australian Review of Applied Linguistics |
| Journal Citation | 26 (2), pp. 31-45 |
| Number of Pages | 15 |
| Year | 2003 |
| Place of Publication | Melbourne, Australia |
| ISSN | 0155-0640 |
| 1833-7139 | |
| Web Address (URL) | http://search.informit.com.au/fullText;dn=130825;res=AEIPT |
| Abstract | This paper reports the findings of a research project aimed to (a) identify the foreign language and cross-cultural skill needs of workers in the tourism and hospitality industry in Australia, and to (b) develop foreign language competencies for use in industry training packages. A representative sample of work sites was visited to develop a |
| Keywords | tourism; hospitality; LOTE; foreign language speakers; industry requirements |
| ANZSRC Field of Research 2020 | 479999. Other language, communication and culture not elsewhere classified |
| 380116. Tourism economics | |
| 350802. Tourism forecasting | |
| Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
| Byline Affiliations | Faculty of Education |
| University of Southern Queensland | |
| Institution of Origin | University of Southern Queensland |
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