Sustaining rural pharmacy workforce understanding key attributes for enhanced retention and recruitment
Article
Article Title | Sustaining rural pharmacy workforce understanding key attributes for enhanced retention and recruitment |
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ERA Journal ID | 13436 |
Article Category | Article |
Authors | Terry, Daniel, Peck, Blake, Hills, Danny, Bishop, Jaclyn, Kirschbaum, Mark, Obamiro, Kehinde, Phan, Hoang, Baker, Ed and Schmitz, David |
Journal Title | Australian Journal of Rural Health |
Journal Citation | 31 (2), pp. 218-229 |
Number of Pages | 12 |
Year | 2023 |
Publisher | John Wiley & Sons |
Place of Publication | Australia |
ISSN | 1038-5282 |
1440-1584 | |
Digital Object Identifier (DOI) | https://doi.org/10.1111/ajr.12942 |
Web Address (URL) | https://onlinelibrary.wiley.com/doi/10.1111/ajr.12942 |
Abstract | Objective: To pilot the Pharmacist Community Apgar Questionnaire (PharmCAQ) and evaluate its usability and capacity to develop a greater understanding of the unique factors that impact the rural recruitment and retention of pharmacists. Design: Cross-sectional design involving face-to-face, telephone or video conferencing interviews. Setting: Twelve rural communities across Tasmania and Western Victoria, Australia. Participants: Participants (n = 24) included pharmacists, a Director of Clinical Services, pharmacy practice managers and senior pharmacy assistants. Main Outcome Measures: Interviews enabled the completion of the PharmCAQ, which assigns quantitative values to 50 key factors to ascertain a community's strengths and challenges associated with recruitment and retention and their relative importance to the pharmacist workforce. Results: The cumulative PharmCAQ scores indicated the tool was sensitive enough to differentiate high- and low-performing communities. Overall, the highest-rated factors considered most vital to pharmacist recruitment and retention were the reputation of the pharmacy, the ability of the pharmacist to be independent and autonomous, the loyalty of the community to the pharmacy, the level and stability of monetary compensation and the breadth of tasks available to a pharmacist. Conclusions: This study identified the strengths and challenges of participating communities and provided an insight into the shared factors to consider in recruiting and retaining pharmacists. Further, each community has unique strengths that can further be promoted in recruitment, flagging where limited resources are best used to address site specific challenges. This is more likely to ensure the matching of the right candidate with the right community. |
Keywords | pharmacy; recruitment; recruitment and retention; rural health; rural workforce |
ANZSRC Field of Research 2020 | 420199. Allied health and rehabilitation science not elsewhere classified |
Byline Affiliations | Federation University |
East Grampians Health Service, Australia | |
University of Tasmania | |
Pharmacy Board of Australia, Australia | |
Charles Darwin University | |
Boise State University, United States | |
University of North Dakota, United States |
https://research.usq.edu.au/item/w38yq/sustaining-rural-pharmacy-workforce-understanding-key-attributes-for-enhanced-retention-and-recruitment
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