Sustaining rural pharmacy workforce understanding key attributes for enhanced retention and recruitment

Article


Terry, Daniel, Peck, Blake, Hills, Danny, Bishop, Jaclyn, Kirschbaum, Mark, Obamiro, Kehinde, Phan, Hoang, Baker, Ed and Schmitz, David. 2023. "Sustaining rural pharmacy workforce understanding key attributes for enhanced retention and recruitment." Australian Journal of Rural Health. 31 (2), pp. 218-229. https://doi.org/10.1111/ajr.12942
Article Title

Sustaining rural pharmacy workforce understanding key attributes for enhanced retention and recruitment

ERA Journal ID13436
Article CategoryArticle
AuthorsTerry, Daniel, Peck, Blake, Hills, Danny, Bishop, Jaclyn, Kirschbaum, Mark, Obamiro, Kehinde, Phan, Hoang, Baker, Ed and Schmitz, David
Journal TitleAustralian Journal of Rural Health
Journal Citation31 (2), pp. 218-229
Number of Pages12
Year01 Apr 2023
PublisherJohn Wiley & Sons
Place of PublicationAustralia
ISSN1038-5282
1440-1584
Digital Object Identifier (DOI)https://doi.org/10.1111/ajr.12942
Web Address (URL)https://onlinelibrary.wiley.com/doi/10.1111/ajr.12942
Abstract

Objective: To pilot the Pharmacist Community Apgar Questionnaire (PharmCAQ) and evaluate its usability and capacity to develop a greater understanding of the unique factors that impact the rural recruitment and retention of pharmacists.

Design: Cross-sectional design involving face-to-face, telephone or video conferencing interviews.

Setting: Twelve rural communities across Tasmania and Western Victoria, Australia.

Participants: Participants (n = 24) included pharmacists, a Director of Clinical Services, pharmacy practice managers and senior pharmacy assistants.

Main Outcome Measures: Interviews enabled the completion of the PharmCAQ, which assigns quantitative values to 50 key factors to ascertain a community's strengths and challenges associated with recruitment and retention and their relative importance to the pharmacist workforce.

Results: The cumulative PharmCAQ scores indicated the tool was sensitive enough to differentiate high- and low-performing communities. Overall, the highest-rated factors considered most vital to pharmacist recruitment and retention were the reputation of the pharmacy, the ability of the pharmacist to be independent and autonomous, the loyalty of the community to the pharmacy, the level and stability of monetary compensation and the breadth of tasks available to a pharmacist.

Conclusions: This study identified the strengths and challenges of participating communities and provided an insight into the shared factors to consider in recruiting and retaining pharmacists. Further, each community has unique strengths that can further be promoted in recruitment, flagging where limited resources are best used to address site specific challenges. This is more likely to ensure the matching of the right candidate with the right community.

Keywordspharmacy; recruitment; recruitment and retention; rural health; rural workforce
ANZSRC Field of Research 2020420199. Allied health and rehabilitation science not elsewhere classified
Byline AffiliationsFederation University
East Grampians Health Service, Australia
University of Tasmania
Pharmacy Board of Australia, Australia 
Charles Darwin University
Boise State University, United States
University of North Dakota, United States
Permalink -

https://research.usq.edu.au/item/w38yq/sustaining-rural-pharmacy-workforce-understanding-key-attributes-for-enhanced-retention-and-recruitment

  • 5
    total views
  • 4
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

Totally devoted to you: A qualitative study examining the experiences of sacrifice among pharmacists in rural and regional areas
Terry, Daniel, Peck, Blake and Phan, Hoang. 2023. "Totally devoted to you: A qualitative study examining the experiences of sacrifice among pharmacists in rural and regional areas ." Research in Social and Administrative Pharmacy. 19 (5), pp. 793-799. https://doi.org/10.1016/j.sapharm.2023.02.014
The experience of methamphetamine use disorder and the negative consequences of relapse – a qualitative study
Klein, Talia, Terry, Daniel and Peck, Blake. 2023. "The experience of methamphetamine use disorder and the negative consequences of relapse – a qualitative study." Journal of Addictive Diseases. https://doi.org/10.1080/10550887.2023.2165870
The Use of an Interactive Social Simulation Tool for Adults Who Stutter: A Pilot Study
Meredith, Grant, Achterbosch, Leigh, Peck, Blake, Terry, Daniel, Dekker, Evan and Packman, Ann. 2023. "The Use of an Interactive Social Simulation Tool for Adults Who Stutter: A Pilot Study." European Journal of Investigation in Health Psychology and Education. 13 (1), pp. 187-198. https://doi.org/10.3390/ejihpe13010014
"Thank You for Listening": An Exploratory Study Regarding the Lived Experience and Perception of Medical Errors Among Those Who Receive Care
Terry, Daniel, Kim, Jeong-ah, Glibert, Julia, Jang, Sunny and Nguyen, Hoang. 2022. ""Thank You for Listening": An Exploratory Study Regarding the Lived Experience and Perception of Medical Errors Among Those Who Receive Care." International Journal of Health Services. 52 (2), pp. 292-302. https://doi.org/10.1177/0020731419893036
Impact of dementia literacy interventions for non-health-professionals: systematic review and meta-analysis
Nguyen, Hoang, Phan, Hoang T, Terry, Daniel, Doherty, Kathleen and McInerney, Fran. 2022. "Impact of dementia literacy interventions for non-health-professionals: systematic review and meta-analysis ." Aging and Mental Health. 26 (3), pp. 442-456. https://doi.org/10.1080/13607863.2021.1884843
Young Children's Experiences with Yoga after School
Martin, Beverly, Peck, Blake and Terry, Daniel. 2022. "Young Children's Experiences with Yoga after School." Journal of Occupational Therapy, Schools and Early Intervention: innovations in practice, theory, and research. https://doi.org/10.1080/19411243.2022.2037490
Pediatric emergency asthma presentations in Southwest Victoria: a retrospective cross-sectional study 2017 to 2020
Terry, Daniel, Peck, Blake, Kloot, Kate and Hutchins, Toinette. 2022. "Pediatric emergency asthma presentations in Southwest Victoria: a retrospective cross-sectional study 2017 to 2020." Journal of Asthma. 59 (2), pp. 264-272. https://doi.org/10.1080/02770903.2020.1845725
Learning on the periphery: A pilot study of an undergraduate nursing student communities of practice model
Terry, Daniel, Peck, Blake, Perkins, Alicia J. and Burgener, Wendy. 2022. "Learning on the periphery: A pilot study of an undergraduate nursing student communities of practice model." Journal of Nursing Education and Practice. 12 (11), pp. 18-27. https://doi.org/10.5430/jnep.v12n11p18
The Pharmacy Community Apgar Questionnaire: a modified Delphi technique to develop a rural pharmacist recruitment and retention tool
Terry, Daniel R, Peck, Blake, Hills, Danny, Bishop, Jaclyn, Kirschbaum, Mark, Obamiro, Kehinde O, Phan, Hoang, Baker, Ed and Schmitz, David. 2022. "The Pharmacy Community Apgar Questionnaire: a modified Delphi technique to develop a rural pharmacist recruitment and retention tool." Rural and Remote Health. 22 (4), pp. 1-17. https://doi.org/10.22605/RRH7347
Outcomes of a pilot evaluation of a group urotherapy programme for children with complex elimination disorders: An Australian experience
Peck, Blake, Terry, Daniel, Martin, Benita, Mathews, Belinda and Green, Andrea. 2022. "Outcomes of a pilot evaluation of a group urotherapy programme for children with complex elimination disorders: An Australian experience." Journal of Child Health Care. 26 (3), pp. 438-447. https://doi.org/10.1177/13674935211022537
Group-urotherapy for children with complex elimination disorder: An Australian study
Peck, Blake, Terry, Daniel, Martin, Benita, Mathews, Belinda and Green, Andrea. 2022. "Group-urotherapy for children with complex elimination disorder: An Australian study." International Journal of Urological Nursing. 16 (3), pp. 211-217. https://doi.org/10.1111/ijun.12320
Practice nurses’ communication with people living with type 2 diabetes: A scoping review
Hills, Sharon, Terry, Daniel, Gazula, Swapnali and Browning, Colette. 2022. "Practice nurses’ communication with people living with type 2 diabetes: A scoping review." Patient Education and Counseling. 105 (8), pp. 2664-2670. https://doi.org/10.1016/j.pec.2022.03.024
The influence of probiotics on gastrointestinal tract infections among children attending childcare: A systematic review and meta-analysis
Ahmed, Hafiz H., Peck, Blake and Terry, Daniel. 2022. "The influence of probiotics on gastrointestinal tract infections among children attending childcare: A systematic review and meta-analysis." Journal of Applied Microbiology. 132 (3), pp. 1636-1651. https://doi.org/10.1111/jam.15374
Learning on the periphery: a modified Delphi study of a nursing student communities of practice model
Terry, Daniel, Peck, Blake, Perkins, Alicia J. and Burgener, Wendy. 2022. "Learning on the periphery: a modified Delphi study of a nursing student communities of practice model." International Journal of Nursing Education Scholarship. 19 (1), pp. 1-14. https://doi.org/10.1515/ijnes-2021-0143
The Rural Nursing Workforce Hierarchy of Needs: Decision-Making concerning Future Rural Healthcare Employment
Terry, Daniel, Peck, Blake, Baker, Ed and Schmitz, David. 2021. "The Rural Nursing Workforce Hierarchy of Needs: Decision-Making concerning Future Rural Healthcare Employment." Health Care: the journal of delivery science and innovation. 9 (9). https://doi.org/10.3390/healthcare9091232
The Socioeconomic Characteristics of Childhood Injuries in Regional Victoria, Australia: What the Missing Data Tells Us
Peck, Blake, Terry, Daniel and Kloot, Kate. 2021. "The Socioeconomic Characteristics of Childhood Injuries in Regional Victoria, Australia: What the Missing Data Tells Us." International Journal of Environmental Research and Public Health. 18 (13), pp. 1-13. https://doi.org/10.3390/ijerph18137005
The Kids Are Alright: Outcome of a Safety Programme for Addressing Childhood Injury in Australia
Peck, Blake and Terry, Daniel. 2021. "The Kids Are Alright: Outcome of a Safety Programme for Addressing Childhood Injury in Australia." European Journal of Investigation in Health Psychology and Education. 11 (2), pp. 546-556. https://doi.org/10.3390/ejihpe11020039
Self-Regulation for and of Learning: Student Insights for Online Success in a Bachelor of Nursing Program in Regional Australia
Peck, B., smith, a., Terry, Daniel and Porter, J.. 2021. "Self-Regulation for and of Learning: Student Insights for Online Success in a Bachelor of Nursing Program in Regional Australia ." Nursing Reports. 11 (2), pp. 364-372. https://doi.org/10.3390/nursrep11020035
Nurses’ Experience of Caring for Patients with Delirium: Systematic Review and Qualitative Evidence Synthesis
Thomas, Nissy, Coleman, Mardhie and Terry, Daniel. 2021. "Nurses’ Experience of Caring for Patients with Delirium: Systematic Review and Qualitative Evidence Synthesis ." Nursing Reports. 11 (1), pp. 164-174. https://doi.org/10.3390/nursrep11010016
Traversing the Funambulist’s Fine Line between Nursing and Male Identity: A Systematic Review of the Factors that Influence Men as They Seek to Navigate the Nursing Profession
Terry, Daniel, Peck, Blake, Carden, Clarissa, Perkins, Alicia J. and Smith, Andrew. 2020. "Traversing the Funambulist’s Fine Line between Nursing and Male Identity: A Systematic Review of the Factors that Influence Men as They Seek to Navigate the Nursing Profession ." European Journal of Investigation in Health Psychology and Education. 10 (3), pp. 691-703. https://doi.org/10.3390/ejihpe10030051
Factors That Impact Measures of Grit among Nursing Students: A Journey Emblematic of the Koi Fish
Terry, Daniel and Peck, Blacke. 2020. "Factors That Impact Measures of Grit among Nursing Students: A Journey Emblematic of the Koi Fish." European Journal of Investigation in Health Psychology and Education. 10 (2), pp. 564-574. https://doi.org/10.3390/ejihpe10020041
Academic and clinical performance among nursing students: What's grit go to do with it?
Terry, Daniel and Peck, Blake. 2020. "Academic and clinical performance among nursing students: What's grit go to do with it?" Nurse Education Today. 88, pp. 1-6. https://doi.org/10.1016/j.nedt.2020.104371
Television as a Career Motivator and Education Tool: A Final-Year Nursing Student Cohort Study
Terry, Daniel and Peck, Blake. 2020. "Television as a Career Motivator and Education Tool: A Final-Year Nursing Student Cohort Study." European Journal of Investigation in Health Psychology and Education. 10 (1), pp. 346-357. https://doi.org/10.3390/ejihpe10010026
Communication training and its effects on carer and care-receiver outcomes in dementia settings: A systematic review
Nguyen, Hoang, Terry, Daniel, Phan, Hoang, Vickers, James and McInerney, Fran. 2019. "Communication training and its effects on carer and care-receiver outcomes in dementia settings: A systematic review ." Journal of Clinical Nursing. 28 (7-8), pp. 1050-1069. https://doi.org/10.1111/jocn.14697
Acute circulatory complications in people with diabetes mellitus type 2: How admission varies between urban and rural Victoria
Gardiner, Gardiner, Robins, Shalley and Terry, Daniel. 2019. "Acute circulatory complications in people with diabetes mellitus type 2: How admission varies between urban and rural Victoria." Australian Journal of Rural Health. 27 (1), pp. 49-56. https://doi.org/10.1111/ajr.12459