35. Commerce, Management, Tourism and Services


Title35. Commerce, Management, Tourism and Services
ParentANZSRC Field of Research

Latest research outputs

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Trustworthy artificial intelligence in the sharing economy-a systematic review and meta-analysis
Chen, Ying, Prentice, Catherine, Weaven, Scott and Hsiao, Aaron. 2022. "Trustworthy artificial intelligence in the sharing economy-a systematic review and meta-analysis." 32nd Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2022). Brisbane, Australia 07 - 09 Feb 2022 Brisbane, Australia. https://doi.org/10.3316/informit.413702193282132

Presentation

The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine, Dominique-Ferreira, Sergio, Ferreira, Andreia and Wang, Xuequn (Alex). 2022. "The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels." Journal of Retailing and Consumer Services. 64, pp. 1-9. https://doi.org/10.1016/j.jretconser.2021.102788

Article

Antecedents and consequences of panic buying: The case of COVID-19
Prentice, Catherine, Quach, Sara and Thaichon, Park. 2022. "Antecedents and consequences of panic buying: The case of COVID-19." International Journal of Consumer Studies. 46 (1), pp. 132-146. https://doi.org/10.1111/ijcs.12649

Article

Testing the effectiveness of acquisition marketing strategies: The case of Australian land-based casinos
Tuguinay, Jovanie, Prentice, Catherine and Moyle, Brent. 2022. "Testing the effectiveness of acquisition marketing strategies: The case of Australian land-based casinos." 32nd Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2022). Brisbane, Australia 07 - 09 Feb 2022 Brisbane, Australia. https://doi.org/10.3316/informit.421621206066867

Presentation

The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A., Prentice, Catherine and Moyle, Brent. 2022. "The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos." Journal of Retailing and Consumer Services. 64, pp. 1-10. https://doi.org/10.1016/j.jretconser.2021.102830

Article

The influence of norms on tourist behavioural intentions
Wasaya, Allah, Prentice, Catherine and Hsiao, Aaron. 2022. "The influence of norms on tourist behavioural intentions." Journal of Hospitality and Tourism Management. 50, pp. 277-287. https://doi.org/10.1016/j.jhtm.2022.02.023

Article

Addressing service profit chain with artificial and emotional intelligence
Wei, He and Prentice, Catherine. 2022. "Addressing service profit chain with artificial and emotional intelligence." Journal of Hospitality Marketing and Management. 31 (6), pp. 730-756. https://doi.org/10.1080/19368623.2022.2058671

Article

The journey from optimism to cynicism: The mediating and moderating roles of coping and training
Zeidan, Susan and Prentice, Catherine. 2022. "The journey from optimism to cynicism: The mediating and moderating roles of coping and training." International Journal of Disaster Risk Reduction. 71, pp. 1-11. https://doi.org/10.1016/j.ijdrr.2022.102796

Article

The Role of Government Reform in Improving Voluntary Tax Compliance in the Digital Economy: The Bangladesh Experience
Sarker, Tapan and Ahmed, Md Shabbir. 2022. "The Role of Government Reform in Improving Voluntary Tax Compliance in the Digital Economy: The Bangladesh Experience." Hendriyetty, Nella, Evans, Chris, Kim, Chul Ju and Taghizadeh-Hesary, Farhad (ed.) Taxation in the Digital Economy: New Models in Asia and the Pacific. Oxon, United Kingdom. Routledge. pp. 240-259

Edited book (chapter)

Next decision node (NDN) planning: an ambidextrous planning model
Usher, Greg S.. 2021. "Next decision node (NDN) planning: an ambidextrous planning model." International Journal of Managing Projects in Business. 14 (2), pp. 390-411. https://doi.org/10.1108/IJMPB-03-2019-0069

Article

COVID‐19 impact, sustainability performance and firm value: international evidence
Bose, Sudipta, Shams, Syed, Ali, Muhammad Jahangir and Mihret, Dessalegn. 2022. "COVID‐19 impact, sustainability performance and firm value: international evidence." Accounting and Finance. 62 (1), pp. 597-643. https://doi.org/10.1111/acfi.12801

Article

Mobile wallets adoption: pre- and post-adoption dynamics of mobile wallets usage
Jaiswal, Deepak, Kaushal, Vikrant, Mohan, Ashutosh and Thaichon, Park. 2022. "Mobile wallets adoption: pre- and post-adoption dynamics of mobile wallets usage." Marketing Intelligence and Planning. 40 (5), pp. 573-588. https://doi.org/10.1108/MIP-12-2021-0466

Article

Visuals for influence: in project management and beyond
van der Hoorn, Bronte. Rowling, S. and Andersen, N. (ed.) 2021. Visuals for influence: in project management and beyond. Toowoomba, Australia. University of Southern Queensland.

Textbook

Who will adopt electric vehicles? Segmenting and exemplifying potential buyer heterogeneity and forthcoming research
Jaiswal, Deepak, Deshmukh, Arun Kumar and Thaichon, Park. 2022. "Who will adopt electric vehicles? Segmenting and exemplifying potential buyer heterogeneity and forthcoming research ." Journal of Retailing and Consumer Services. 67. https://doi.org/10.1016/j.jretconser.2022.102969

Article

Sustainable consumption and plastic packaging: Relationships among product involvement, perceived marketplace influence and choice behavior
Kautish, Pradeep, Paco, Arminda and Thaichon, Park. 2022. "Sustainable consumption and plastic packaging: Relationships among product involvement, perceived marketplace influence and choice behavior." Journal of Retailing and Consumer Services. 67. https://doi.org/10.1016/j.jretconser.2022.103032

Article

Strategy and Performance Study Guide
Murray, Peter A.. Murray, Peter (ed.) 2022. Strategy and Performance Study Guide. Milton, Australia. John Wiley & Sons.

Edited book

A novel conceptual approach to lean: value, psychological conditions for engagement with work and perceived organizational support in hospital care
Al-Hakim, Latif and Sevdalis, Nick. 2021. "A novel conceptual approach to lean: value, psychological conditions for engagement with work and perceived organizational support in hospital care." International Journal for Quality in Health Care. 33 (4), pp. 1-8. https://doi.org/10.1093/intqhc/mzab148

Article

Becoming and Being a Social Entrepreneur in Regional Australia: What Can Be Learned and Shared
Terry, Luke and Lewis, Marian. 2018. "Becoming and Being a Social Entrepreneur in Regional Australia: What Can Be Learned and Shared." She, Eidin Ni, Burton, Lorelle J. and Danaher, Patrick Alan (ed.) Social Capital and Enterprise in the Modern State. Cham, Switzerland. Palgrave Macmillan. pp. 227-238

Edited book (chapter)

Modern Strategy
Hermens, Antoine and Murray, Peter A.. 2022. "Modern Strategy." Murray, Peter (ed.) Strategy and Performance Study Guide. Milton, Australia. John Wiley & Sons. pp. 1-20

Textbook (chapter)

Does REDD+ Ensure Sectoral Coordination and Stakeholder Participation? A Comparative Analysis of REDD+ National Governance Structures in Countries of Asia-Pacific Region
Fujisaki, Taiji, Hyakumura, Kimihiko, Scheyvens, Henry and Cadman, Tim. 2016. "Does REDD+ Ensure Sectoral Coordination and Stakeholder Participation? A Comparative Analysis of REDD+ National Governance Structures in Countries of Asia-Pacific Region." Forests. 7 (9), pp. 1-17. https://doi.org/10.3390/f7090195

Article

From Challenges to Creativity: Enhancing SMEs’ Resilience in the Context of COVID-19
Zutshi, Ambika, Mendy, John, Sharma, Gagan Deep, Thomas, Asha and Sarker, Tapan. 2021. "From Challenges to Creativity: Enhancing SMEs’ Resilience in the Context of COVID-19 ." Sustainability. 13 (12), pp. 1-16. https://doi.org/10.3390/su13126542

Article

Can Banks Sustain the Growth in Renewable Energy Supply? An International Evidence
Choudhury, Tonmoy, Kamran, Muhammad, Djajadikerta, Hadrian Geri and Sarker, Tapan. 2021. "Can Banks Sustain the Growth in Renewable Energy Supply? An International Evidence." European Journal of Development Research. https://doi.org/10.1057/s41287-021-00492-z

Article

Transferring the knowledge: Adapting from post-retirement to workforce mentoring
Luke, Jennifer. 2018. "Transferring the knowledge: Adapting from post-retirement to workforce mentoring." 51st Australian Association of Gerontology Conference. Melbourne, Australia 21 - 23 Nov 2018

Presentation

Empowerment and legitimization of effected communities in post-disaster reconstruction
Shafique, Kamran and Warren, Clive M. J.. 2018. "Empowerment and legitimization of effected communities in post-disaster reconstruction." Amaratunga, D. and haigh, R. (ed.) 7th International Conference on Building Resilience: Using Scientific Knowledge to Inform Policy and Practice in Disaster Risk Reduction (ICBR 2017). Bangkok, Thailand 27 - 29 Nov 2017 Netherlands. Elsevier. https://doi.org/10.1016/j.proeng.2018.01.151

Paper

Evaluating Integrated Marketing Communications Effectiveness
Sassenberg, Anne-Marie. 2021. "Evaluating Integrated Marketing Communications Effectiveness." Luck, Edwina, Barker, Nigel, Sassenberg, Anne-Marie, Chitty, Bill, Andrews, J. Craig and Shimp, Terence A. (ed.) Integrated Marketing Communications. Australia. Cengage Learning Australia. pp. 390-420

Textbook (chapter)

Social media marketing
Sassenberg, Anne-Marie. 2021. "Social media marketing." Luck, Edwina, Barker, Nigel, Sassenberg, Anne-Marie, Chitty, Bill, Andrews, J. Craig and Shimp, Terence A. (ed.) Integrated Marketing Communications. Australia. Cengage Learning Australia. pp. 269-292

Textbook (chapter)

Parallel Leadership: A Leadership Approach for Organizational Alignment
Conway, Joan M. and Andrews, Dorothy. 2022. "Parallel Leadership: A Leadership Approach for Organizational Alignment." English, Fenwick (ed.) The Palgrave Handbook of Educational Leadership and Management Discourse. Cham, Switzerland. Palgrave Macmillan. pp. 1-20

Edited book (chapter)

Marketing Public Relations and Sponsorship Marketing
Sassenberg, Anne-Marie. 2021. "Marketing Public Relations and Sponsorship Marketing." Luck, Edwina, Barker, Nigel, Sassenberg, Anne-Marie, Chitty, Bill, Andrews, J. Craig and Shimp, Terence A. (ed.) Integrated Marketing Communications. Australia. Cengage Learning Australia. pp. 360-390

Textbook (chapter)

Media planning and analysis
Sassenberg, Anne-Marie. 2021. "Media planning and analysis." Luck, Edwina, Barker, Nigel, Sassenberg, Anne-Marie, Chitty, Bill, Shimp, Terence A. and Andrews, J. Craig (ed.) Integrated Marketing Communications. Australia. Cengage Learning Australia. pp. 159-189

Textbook (chapter)

Three Schools of Nonprofit Thought: Evolution of the Field and Implications For Leadership
Malhotra, Aastha. 2018. "Three Schools of Nonprofit Thought: Evolution of the Field and Implications For Leadership." Wiltshire, Kenneth, Malhotra, Aastha and Axelson, Micheal (ed.) Transformational Leadership and Not for Profits and Social Enterprises. New York, United States. Taylor & Francis. pp. 15-33

Edited book (chapter)

Environmental, Social and Governance Disclosure and Value Generation: Is the Financial Industry Different?
Gholami, Amir, Sands, John and Rahman, Habib Ur. 2022. "Environmental, Social and Governance Disclosure and Value Generation: Is the Financial Industry Different?" Sustainability. 14 (5), pp. 1-17. https://doi.org/10.3390/su14052647

Article

The 7A Framework: Extending the 4A Framework Based on Exchanges in Subsistence Marketplaces in India and Vietnam
Sarker, Tapan, Dey, Subhendu, Maity, Moutusy, Arli, Denni and Nguyen, Giang. 2022. "The 7A Framework: Extending the 4A Framework Based on Exchanges in Subsistence Marketplaces in India and Vietnam." Journal of Macromarketing. https://doi.org/10.1177/02761467221099818

Article

Sustained knowledge work and thinking time amongst academics: gender and working from home during the COVID-19 pandemic
Peetz, David, Baird, Marian, Banerjee, Rupa, Bartkiw, Tim, Campbell, Shelagh, Charlesworth, Sara, Coles, Amanda, Cooper, Rae, Foster, Jason, Galea, Natalie, de la Harpe, Barbara, Leighton, Catherine, Lynch, Bernadette, Pike, Kelly, Pyman, Amanda, Ramia, Ioana, Ressia, Susan, Samani, Mojan Naisani, Southey, Kim, ..., Weststar, Johanna. 2022. "Sustained knowledge work and thinking time amongst academics: gender and working from home during the COVID-19 pandemic." Labour and Industry: a journal of the social and economic relations of work. 32 (1), pp. 72-92. https://doi.org/10.1080/10301763.2022.2034092

Article

Social Enterprises and SDGs: A Case Study of SELCO Solar Light Pvt. Ltd, India
Sarker, Tapan, Dey, Subhendu, Yousaf, Anish and Mishra, Abhishek. 2022. "Social Enterprises and SDGs: A Case Study of SELCO Solar Light Pvt. Ltd, India." Markman, Gideon, Ward, Andrew and Steckler, Erica (ed.) World Scientific Encyclopedia of Business Sustainability, Ethics and Entrepreneurship. Volume 2: Sustainable Development Goals (SDGs). New Jersey, United States. World Scientific Publishing. pp. 221-235

Edited book (chapter)

Revisiting Development of the Green Bond Market: Evidence of the AHP Approach
Tu, Chuc Anh, Sarker, Tapan and Rasoulinezhad, Ehsan. 2020. Revisiting Development of the Green Bond Market: Evidence of the AHP Approach. Tokyo, Japan. Asian Development Bank Institute.

Working paper

AI systems as supplemental agents, rather than primary agents
Saha, Aninda and Sarker, Tapan. 2019. "AI systems as supplemental agents, rather than primary agents." Science.

Letter

Taxing for the future: An intergenerational perspective
Sarker, Tapan. 2013. "Taxing for the future: An intergenerational perspective." Hossain, Moazzem, Sarker, Tapan and McIntosh, Malcolm (ed.) The Asian Century, Sustainable Growth and Climate Change: Responsible Futures Matter. Edward Elgar Publishing. pp. 85-110

Edited book (chapter)

Sustainable resource development in Asia: Challenges and opportunities
Sharma, Vigya and Sarker, Tapan. 2013. "Sustainable resource development in Asia: Challenges and opportunities." Hossain, Moazzem, Sarker, Tapan and McIntosh, Malcolm (ed.) The Asian Century, Sustainable Growth and Climate Change: Responsible Futures Matter. Edward Elgar Publishing. pp. 225-252

Edited book (chapter)

Empowering society for better corporate social responsibility (CSR): The case of Malaysia
Amran, Azlan, Zain, Mustaffa Mohamed, Sulaiman, Maliah, Sarker, Tapan and Ooi, Say Keat. 2013. "Empowering society for better corporate social responsibility (CSR): The case of Malaysia." Kajian Malaysia. 31 (1), pp. 57-78.

Article

Voluntary codes of conduct and their implementation in the Australian mining and petroleum industries: is there a business case for CSR?
Sarker, Tapan K.. 2013. "Voluntary codes of conduct and their implementation in the Australian mining and petroleum industries: is there a business case for CSR?" Asian Journal of Business Ethics. 2 (2), pp. 205-224. https://doi.org/10.1007/s13520-012-0027-3

Article