Memory and communication support in dementia: research-based strategies for caregivers

Article

Smith, Erin R., Broughton, Megan, Baker, Rosemary, Pachana, Nancy A., Angwin, Anthony J., Humphreys, Michael S., Mitchell, Leander, Byrne, Gerard J., Copland, David A., Gallois, Cindy, Hegney, Desley and Chenery, Helen J.. 2011. "Memory and communication support in dementia: research-based strategies for caregivers." International Psychogeriatrics. 23 (2), pp. 256-263. https://doi.org/10.1017/S1041610210001845
Article Title

Memory and communication support in dementia: research-based strategies for caregivers

ERA Journal ID6329
Article CategoryArticle
AuthorsSmith, Erin R. (Author), Broughton, Megan (Author), Baker, Rosemary (Author), Pachana, Nancy A. (Author), Angwin, Anthony J. (Author), Humphreys, Michael S. (Author), Mitchell, Leander (Author), Byrne, Gerard J. (Author), Copland, David A. (Author), Gallois, Cindy (Author), Hegney, Desley (Author) and Chenery, Helen J. (Author)
Journal TitleInternational Psychogeriatrics
Journal Citation23 (2), pp. 256-263
Number of Pages8
Year2011
Place of PublicationUnited Kingdom
ISSN1041-6102
1741-203X
Digital Object Identifier (DOI)https://doi.org/10.1017/S1041610210001845
Web Address (URL)https://www.cambridge.org/core/journals/international-psychogeriatrics/article/memory-and-communication-support-in-dementia-researchbased-strategies-for-caregivers/916CFB28EACA57BA2279F5A9C12C353F
Abstract

Background: Difficulties with memory and communication are prominent and distressing features of dementia which impact on the person with dementia and contribute to caregiver stress and burden. There is a need to provide caregivers with strategies to support and maximize memory and communication abilities in people with dementia. In this project, a team of clinicians, researchers and educators in neuropsychology, psychogeriatrics, nursing and speech pathology translated research-based knowledge from these fields into a program of practical strategies for everyday use by family and professional caregivers. Methods: From the available research evidence, the project team identified compensatory or facilitative strategies to assist with common areas of difficulty, and structured these under the mnemonics RECAPS (for memory) and MESSAGE (for communication). This information was adapted for presentation in a DVD-based education program in accordance with known characteristics of effective caregiver education. Results: The resultant DVD comprises (1) information on the nature and importance of memory and communication in everyday life; (2) explanations of common patterns of difficulty and preserved ability in memory and communication across the stages of dementia; (3) acted vignettes demonstrating the strategies, based on authentic samples of speech in dementia; and (4) scenarios to prompt the viewer to consider the benefits of using the strategies. Conclusion: Using a knowledge-translation framework, information and strategies can be provided to family and professional caregivers to help them optimize residual memory and communication in people with dementia. Future development of the materials, incorporating consumer feedback, will focus on methods for enabling wider dissemination. © 2010 International Psychogeriatric Association.

Keywordsaged care; cognitive rehabilitation; communication skills; community care; knowledge translation; nursing; Gerontology and Geriatrics; NErvous system and sense organs; Neurology and Neurosurgery; Higher nervous funditon disorders; Dementia;
ANZSRC Field of Research 2020520499. Cognitive and computational psychology not elsewhere classified
420301. Aged health care
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Byline AffiliationsUniversity of Queensland
Institution of OriginUniversity of Southern Queensland
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McKeon, Christine M., Fogarty, Gerard J. and Hegney, Desley. 2003. "Organisational factors contributing to violations by rural and remote nurses during medication administration." Katsikitis, Mary (ed.) 38th Australian Psychological Society Annual Conference 2003. Perth, Australia 02 - 05 Oct 2003 Melbourne, Australia.
Organizational factors: impact on administration violations in rural nursing
McKeon, Christine, Fogarty, Gerard J. and Hegney, Desley. 2006. "Organizational factors: impact on administration violations in rural nursing." Journal of Advanced Nursing. 55 (1), pp. 115-123. https://doi.org/10.1111/j.1365-2648.2006.03880.x
Adequacy of support for new graduates during their transition into the workplace: a Queensland, Australia study
Parker, Victoria, Plank, Ashley and Hegney, Desley. 2003. "Adequacy of support for new graduates during their transition into the workplace: a Queensland, Australia study." International Journal of Nursing Practice. 9 (5), pp. 300-305.
Nursing workloads: the results of a study of Queensland nurses
Hegney, Desley, Plank, Ashley and Parker, Victoria. 2003. "Nursing workloads: the results of a study of Queensland nurses." Journal of Nursing Management. 11 (5), pp. 307-314. https://doi.org/10.1046/j.1365-2834.2003.00376.x
Extrinsic and intrinsic work values: their impact on job satisfaction in nursing
Hegney, Desley, Plank, Ashley and Parker, Victoria. 2006. "Extrinsic and intrinsic work values: their impact on job satisfaction in nursing." Journal of Nursing Management. 14 (4), pp. 271-281. https://doi.org/10.1111/j.1365-2934.2006.00618.x
Workplace violence: differences in perceptions of nursing work between those exposed and those not exposed: a cross-sector analysis
Hegney, Desley, Tuckett, Anthony, Parker, Deborah and Eley, Robert. 2010. "Workplace violence: differences in perceptions of nursing work between those exposed and those not exposed: a cross-sector analysis ." International Journal of Nursing Practice. 16 (2), pp. 188-202. https://doi.org/10.1111/j.1440-172X.2010.01829.x
Access to and support for continuing professional education amongst Queensland nurses: 2004 and 2007
Hegney, Desley, Tuckett, Anthony, Parker, Deborah and Eley, Robert. 2010. "Access to and support for continuing professional education amongst Queensland nurses: 2004 and 2007." Nurse Education Today. 30 (2), pp. 142-149. https://doi.org/10.1016/j.nedt.2009.06.015
Career breaks and intentions for retirement by Queensland's nurses - a sign of the times?
Eley, Robert, Parker, Deborah, Tuckett, Anthony and Hegney, Desley. 2010. "Career breaks and intentions for retirement by Queensland's nurses - a sign of the times? " Collegian: The Australian Journal of Nursing Practice, Scholarship and Research. 17 (1), pp. 38-42. https://doi.org/10.1016/j.colegn.2009.10.004
Through the eyes of Chinese: the theory of planned behaviour in relation to Australian products and services
Smith, Joanne R., Liu, Shuang, Liesch, Peter W., Gallois, Cindy, Yi, Ren and Daly, Stephanie. 2009. "Through the eyes of Chinese: the theory of planned behaviour in relation to Australian products and services." Tojib, Dewi (ed.) ANZMAC 2009: Sustainable Management and Marketing. Melbourne, Australia 30 Nov - 02 Dec 2009 Melbourne, Australia.
Through the lenses of culture: impact of collectivism orientation on Chinese consumers' intentions to purchase Australian products and services
Liu, Shuang, Liesch, Peter W., Smith, Joanne R., Gallois, Cindy, Yi, Ren and Daly, Stephanie. 2009. "Through the lenses of culture: impact of collectivism orientation on Chinese consumers' intentions to purchase Australian products and services." Pedersen, Torben and Kiyak, Tunga (ed.) 51st Annual Meeting of the Academy of International Business. San Diego, United States 27 - 30 Jun 2009 East Lansing, MI, USA.
Word-length effects in backward serial recall and the remember/know task
Baker, Rosemary and Tehan, Gerald. 2008. "Word-length effects in backward serial recall and the remember/know task ." Voudouris, Nicholas and Mrowinski, Vicky (ed.) 43rd Annual Australian Psychological Society Conference (APS 2008): Psychology Leading Change. Hobart, Australia 23 - 27 Sep 2008 Melbourne, Australia.
Strategies for success: a toolbox of coming strategies used by breastfeeding women
Hegney, Desley, O'Brien, Maxine L., Buikstra, Elizabeth and Fallon, Tony. 2009. "Strategies for success: a toolbox of coming strategies used by breastfeeding women." Journal of Clinical Nursing. 18 (11), pp. 1574-1582. https://doi.org/10.1111/j.1365-2702.2008.02667.x
Articulatory loop explanations of memory span and pronunciation rate correspondences: a cautionary note
Tehan, Gerald and Humphreys, Michael S.. 1988. "Articulatory loop explanations of memory span and pronunciation rate correspondences: a cautionary note." Bulletin of the Psychonomic Society. 26, pp. 293-296.
Nurses' confidence and experience in using information technology
Eley, Robert, Fallon, Tony, Soar, Jeffrey, Buikstra, Elizabeth and Hegney, Desley. 2008. "Nurses' confidence and experience in using information technology." Australian Journal of Advanced Nursing. 25 (3), pp. 23-35.
Gender and personal breastfeeding experience of rural GP registrars in Australia - a qualitative study of their effect on breastfeeding attitudes and knowledge
Brodribb, W. E., Jackson, C., Fallon, A. B. and Hegney, D.. 2007. "Gender and personal breastfeeding experience of rural GP registrars in Australia - a qualitative study of their effect on breastfeeding attitudes and knowledge." Rural and Remote Health. 7 (737), p. 737.
Individual resilience in rural people: a Queensland study, Australia
Hegney, D. G., Buikstra, E., Baker, P., Rogers-Clark, C., Pearce, S., Ross, H., King, C. and Watson-Luke, A.. 2007. "Individual resilience in rural people: a Queensland study, Australia." Rural and Remote Health. 7 (4), pp. 1-13.
Implementation of oral health recommendations into two residential aged care facilities in a regional Australian city
Fallon, Tony, Buikstra, Elizabeth, Cameron, Michelle, Hegney, Desley, Mackenzie, Debra, March, Judith, Moloney, Clint and Pitt, Jacinta. 2006. "Implementation of oral health recommendations into two residential aged care facilities in a regional Australian city." International Journal of Evidence-Based Healthcare. 4 (3), pp. 162-179. https://doi.org/10.1111/j.1479-6988.2006.00040.x
Nurses worth listening to
Hegney, Desley, Plank, Ashley, Buikstra, Elizabeth, Parker, Victoria and Eley, Robert. 2005. Nurses worth listening to. Tooowoomba, Australia. University of Southern Queensland.
Nurses and information technology
Hegney, Desley, Buikstra, Elizabeth, Eley, Robert, Fallon, Anthony Bruce, Gilmore, Victoria and Soar, Jeffrey. 2007. Nurses and information technology. Canberra, Australia. Commonwealth of Australia.
Barriers to use of information and computer technology by Australia's nurses: a national survey
Eley, Robert, Fallon, Anthony Bruce, Soar, Jeffrey, Buikstra, Elizabeth and Hegney, Desley. 2009. "Barriers to use of information and computer technology by Australia's nurses: a national survey." Journal of Clinical Nursing. 18 (8), pp. 1151-1158. https://doi.org/10.1111/j.1365-2702.2008.02336.x
The status of training and education in information and computer technology of Australia's nurses: a national survey
Eley, Robert, Fallon, Tony, Soar, Jeffrey, Buikstra, Elizabeth and Hegney, Desley. 2008. "The status of training and education in information and computer technology of Australia's nurses: a national survey." Journal of Clinical Nursing. 17 (20), pp. 2758-2767. https://doi.org/10.1111/j.1365-2702.2008.02285.x
Behaviour of older people admitted for residential respite care
Neville, Christine C. and Byrne, Gerard J. A.. 2002. "Behaviour of older people admitted for residential respite care." Australian Journal of Advanced Nursing. 20 (1), pp. 8-12.
Job satisfaction and nurses in rural Australia
Hegney, Desley and McCarthy, Alexandra. 2000. "Job satisfaction and nurses in rural Australia." Journal of Nursing Administration. 30 (7-8), pp. 347 - 350.
Gender roles and geographic locations as predictors of emotional distress in Australian women
Bramston, Paul, Rogers-Clark, Cathy, Hegney, Desley and Bishop, Janet. 2000. "Gender roles and geographic locations as predictors of emotional distress in Australian women." Australian Journal of Rural Health. 8 (3), pp. 154-160. https://doi.org/10.1046/j.1440-1584.2000.00272.x
The perceptions of rural nurses towards role change within the context of organisational change
McCarthy, Alexandra, Hegney, Desley and Pearson, Alan. 2000. "The perceptions of rural nurses towards role change within the context of organisational change." Australian Journal of Advanced Nursing. 17 (4), pp. 21-28.
Effects of size of health service on scope of rural nursing practice
Hegney, Desley, McCarthy, Alexandra and Pearson, Alan. 1999. "Effects of size of health service on scope of rural nursing practice." Collegian: The Australian Journal of Nursing Practice, Scholarship and Research. 6 (4), pp. 21-26, 42. https://doi.org/10.1016/S1322-7696(08)60605-8
Evidence-based practice and rural nursing: a literature review
McCarthy, A. and Hegney, D.. 1998. "Evidence-based practice and rural nursing: a literature review." Australian Journal of Rural Health. 6 (2), pp. 96-99. https://doi.org/10.1111/j.1440-1584.1998.tb00291.x
Extended, expanded, multi-skilled or advanced practice? - rural nurses in Australia 1991-1994
Hegney, Desley. 1997. "Extended, expanded, multi-skilled or advanced practice? - rural nurses in Australia 1991-1994." Collegian: The Australian Journal of Nursing Practice, Scholarship and Research. 4 (4), pp. 22-27. https://doi.org/10.1016/S1322-7696(08)60252-8
An overview of a study into the role and function of the rural nurse in Australia
Hegney, Desley, Pearson, Alan and McCarthy, Alexandra. 1997. An overview of a study into the role and function of the rural nurse in Australia. Adelaide, Australia. University of Adelaide.
The role and function of the rural nurse in Australia
Hegney, Desley, Pearson, Alan and McCarthy, Alexandra. 1997. The role and function of the rural nurse in Australia. Melbourne, Australia. Royal College of Nursing, Australia.
Remote and rural palliative care
McCarthy, Alexandra and Hegney, Desley. 1999. "Remote and rural palliative care." Aranda, Sanchia and O'Connor, Margaret (ed.) Palliative care nursing: a guide to practice. Melbourne, Australia. AUSMED Publications. pp. 83-101
Experiences of regional and rural people with cancer being treated with radiotherapy in a metropolitan centre
Martin-McDonald, Kristine, Rogers-Clark, Cath, Hegney, Desley, McCarthy, Alexandra and Pearce, Susanne. 2003. "Experiences of regional and rural people with cancer being treated with radiotherapy in a metropolitan centre." International Journal of Nursing Practice. 9 (3), pp. 176-182. https://doi.org/10.1046/j.1440-172X.2003.00421.x
Why nurses are attracted to rural and remote practice
Hegney, Desley, McCarthy, Alexandra, Rogers-Clark, Cath and Gorman, Don. 2002. "Why nurses are attracted to rural and remote practice." Australian Journal of Rural Health. 10 (3), pp. 178-186.
Why nurses are resigning from rural and remote Queensland health facilities
Hegney, Desley, McCarthy, Alexandra, Rogers-Clark, Cath and Gorman, Don. 2002. "Why nurses are resigning from rural and remote Queensland health facilities." Collegian: The Australian Journal of Nursing Practice, Scholarship and Research. 9 (2), pp. 33-39.
Retaining rural and remote area nurses: the Queensland Australia experience
Hegney, Desley, McCarthy, Alexandra, Rogers-Clark, Cath and Gorman, Don. 2002. "Retaining rural and remote area nurses: the Queensland Australia experience." Journal of Nursing Administration. 32 (3), pp. 128-135.
Mental health nursing standards and practice indicators for Australia: a review of current literature
Neville, Christine, Eley, Diann, Quinn, John, Weir, Jim, Hegney, Desley, Hangan, Catherine and Grasby, David. 2006. Mental health nursing standards and practice indicators for Australia: a review of current literature. Toowoomba, Australia. University of Southern Queensland.
Associative priming in perceptual identification: effects of prime-processing requirements
Burt, Jennifer S., Walker, Michael B., Humphreys, Michael S. and Tehan, Gerald. 1993. "Associative priming in perceptual identification: effects of prime-processing requirements." Memory and Cognition. 21, pp. 125-137.
Transient phonemic codes and immunity to proactive interference
Tehan, Gerald and Humphreys, Michael S.. 1995. "Transient phonemic codes and immunity to proactive interference." Memory and Cognition. 23, pp. 181-191.
Cuing effects in short-term recall
Tehan, Gerald and Humphreys, Michael S.. 1996. "Cuing effects in short-term recall." Memory and Cognition. 24, pp. 719-732.
Creating proactive interference in immediate recall: building a dog from a dart, a mop and a fig
Tehan, Gerald and Humphreys, Michael S.. 1998. "Creating proactive interference in immediate recall: building a dog from a dart, a mop and a fig." Memory and Cognition. 26, pp. 477-489.
Target similarity effects: support for the parallel distributed processing assumptions
Humphreys, Michael S., Tehan, Gerald, O'Shea, Annissa and Bolland, Scott W.. 2000. "Target similarity effects: support for the parallel distributed processing assumptions." Memory and Cognition. 28 (5), pp. 798-811.
Aged care in the future and baby boomers: shall the twain ever meet? - baby boomers and aged care
Fallon, Anthony Bruce, Price, Kay, Hegney, Desley, Abbey, Jennifer, Neville, Christine C., Oxlade, Deborah and Soar, Jeffrey. 2004. "Aged care in the future and baby boomers: shall the twain ever meet? - baby boomers and aged care." Conrick, Moya and Soar, Jeffrey (ed.) 1st Australian Aged and Community Care Informatics Conference (ACCIC'04). Brisbane, Australia 24 - 25 Aug 2004 Brunswick East, Australia.
Evaluation of the health careers in the Bush Health Careers Workshops 1994 - 2002
Hegney, Desley, Eley, Robert and Buikstra, Elizabeth. 2005. Evaluation of the health careers in the Bush Health Careers Workshops 1994 - 2002. Toowoomba, Australia. University of Southern Queensland.
An analysis of accommodation needs of adults with an intellectual disability in Toowoomba and surrounding areas
Eley, Diann, Hegney, Desley and Boyes, Joanne. 2006. An analysis of accommodation needs of adults with an intellectual disability in Toowoomba and surrounding areas. Toowoomba, Australia. University of Southern Queensland.
The Toowoomba adult trauma triage tool
Hegney, Desley, Wollaston, Anthony, Fahey, Paul, McKay, Michelle, Miller, Peter and Wollaston, James. 2003. The Toowoomba adult trauma triage tool. Toowoomba, Australia. University of Southern Queensland.
Against all odds: a retrospective study of women who succeeded at breastfeeding despite extraordinary difficulties
Hegney, Desley, Fallon, Tony, Crepinsek, Maree, O'Brien, Maxine and Doolan, Jackie. 2005. Against all odds: a retrospective study of women who succeeded at breastfeeding despite extraordinary difficulties. Toowoomba, Australia. University of Southern Queensland.
The administration and supply of controlled and restricted medication by nurses in rural and remote Queensland.
Hegney, Desley, McKeon, Christine, Plank, Ashley, Raith, Lisa and Watson, Jennifer. 2003. The administration and supply of controlled and restricted medication by nurses in rural and remote Queensland. Toowoomba, Australia. University of Southern Queensland.
Aged care nursing in Queensland - the nurses' view
Eley, Robert, Hegney, Desley, Buikstra, Elizabeth, Fallon, Anthony Bruce, Plank, Ashley and Parker, Victoria. 2007. "Aged care nursing in Queensland - the nurses' view ." Journal of Clinical Nursing. 16 (5), pp. 860-872. https://doi.org/10.1111/j.1365-2702.2006.01696.x
Key issues in rural health: perspectives of health service providers in Queensland
Eley, Robert, Fallon, Anthony Bruce, Gorman, Don, Fahey, Paul P., Rogers-Clark, Cath and Hegney, Desley. 2006. Key issues in rural health: perspectives of health service providers in Queensland. Toowoomba, Australia. University of Southern Queensland.
Workplace violence in Queensland, Australia: the results of a comparative study
Hegney, Desley, Eley, Robert, Plank, Ashley, Buikstra, Elizabeth and Parker, Victoria. 2006. "Workplace violence in Queensland, Australia: the results of a comparative study." International Journal of Nursing Practice. 12 (4), pp. 220-231. https://doi.org/10.1111/j.1440-172X.2006.00571.x
Tenure, mobility and retention of nurses in Queensland, Australia: 2001 and 2004
Eley, Robert, Hegney, Desley, Buikstra, Elizabeth, Plank, Ashley and Parker, Victoria. 2007. "Tenure, mobility and retention of nurses in Queensland, Australia: 2001 and 2004 ." Journal of Nursing Management. 15 (3), pp. 285-293.
The impact of residential respite care on the behavior of older people
Neville, Christine C. and Byrne, Gerard J. A.. 2006. "The impact of residential respite care on the behavior of older people." International Psychogeriatrics. 18 (1), pp. 163-170. https://doi.org/10.1017/S1041610205002553
Dealing with distance: rural and remote area nursing
Hegney, Desley. 2006. "Dealing with distance: rural and remote area nursing." Daly, John, Speedy, Sandra and Jackson, Debra (ed.) Contexts of nursing: an introduction. Marrickville, NSW. Elsevier. pp. 213-228
SEAM: improving the quality of palliative care in regional Toowoomba, Australia - lessons learned
Buikstra, Elizabeth, Pearce, Susanne, Hegney, Desley and Fallon, Tony. 2006. "SEAM: improving the quality of palliative care in regional Toowoomba, Australia - lessons learned ." Rural and Remote Health. 6 (1), pp. 1-10.
Planning research in rural and remote areas
Baker, P. G., Hegney, D., Rogers-Clark, C., Fahey, P., Gorman, D. and Mitchell, G.. 2004. "Planning research in rural and remote areas." Rural and Remote Health. 4 (266), pp. 1-11.
The interface of acute and aged care: the role of the nurse in a provincial area
Hegney, Desley, McCarthy, Alexandra, De La Rue, Mary Beth, Gorman, Don, Martin-McDonald, Kris, Fahey, Paul and Pretty, Grace. 2003. "The interface of acute and aged care: the role of the nurse in a provincial area." Australasian Journal on Ageing. 22 (2), pp. 85-90. https://doi.org/10.1111/j.1741-6612.2003.tb00472.x
Australian consumers' expectations for expanded nursing roles in general practice: choice not gatekeeping
Hegney, Desley, Price, Kay, Patterson, Elizabeth, Martin-McDonald, Kristine and Rees, Sharon. 2004. "Australian consumers' expectations for expanded nursing roles in general practice: choice not gatekeeping." Australian Journal of General Practice. 33 (10), pp. 845-848.
Patient recruitment for a practice nurse study
Eley, Diann, Hegney, Desley and Patterson, Elizabeth. 2005. "Patient recruitment for a practice nurse study." Australian Journal of General Practice. 34 (11), pp. 991-992.
General practitioners' perceptions of after hours primary medical care services: a Toowoomba, Queensland, Australia study
Hegney, Desley, Fahey, Paul P. and Nanka, Annette. 2004. "General practitioners' perceptions of after hours primary medical care services: a Toowoomba, Queensland, Australia study." Rural and Remote Health. 4 (287).
Primary health care and general practice nurses: what is the nexus?
Patterson, Elizabeth, Price, Kay and Hegney, Desley. 2005. "Primary health care and general practice nurses: what is the nexus?" Australian Journal of Primary Health. 11 (1), pp. 47-54. https://doi.org/10.1071/PY05007
Risk reduction in general practice and the role of the receptionist
Patterson, Elizabeth, Forrester, Kim, Price, Kay and Hegney, Desley. 2005. "Risk reduction in general practice and the role of the receptionist." Journal of Law and Medicine. 12 (3), pp. 340-347.
The baby-friendly hospital initiative and breastfeeding duration: relating the evidence to the Australian context
Fallon, Anthony Bruce, Crepinsek, Maree, Hegney, Desley and O'Brien, Maxine. 2005. "The baby-friendly hospital initiative and breastfeeding duration: relating the evidence to the Australian context." Birth Issues. 14 (3), pp. 90-95.
Patient education and consumer medicine information: a study of provision by Queensland rural and remote area registered nurses
Hegney, Desley, Plank, Ashley, Watson, Jennifer, Raith, Lisa and McKeon, Christine. 2005. "Patient education and consumer medicine information: a study of provision by Queensland rural and remote area registered nurses." Journal of Clinical Nursing. 14 (7), pp. 855-862. https://doi.org/10.1111/j.1365-2702.2005.01203.x
Separation of conjoined twins: experiences of perioperative nurses and their recommendations
Martin-McDonald, K., McIntyre, P. and Hegney, D.. 2005. "Separation of conjoined twins: experiences of perioperative nurses and their recommendations." International Nursing Review. 52 (1), pp. 52-59. https://doi.org/10.1111/j.1466-7657.2004.00239.x
Attitudes of Australian nurses to information technology in the workplace: A national survey
Eley, Robert, Soar, Jeffrey, Buikstra, Elizabeth, Fallon, Tony and Hegney, Desley. 2009. "Attitudes of Australian nurses to information technology in the workplace: A national survey." CIN: Computers, Informatics, Nursing. 27 (2), pp. 114-121. https://doi.org/10.1097/NCN.0b013e318197557e