Risk management in sustainable smart cities governance: a TOE framework
Article
Article Title | Risk management in sustainable smart cities governance: a TOE framework |
---|---|
ERA Journal ID | 33005 |
Article Category | Article |
Authors | Ullah, Fahim (Author), Qayyum, Siddra (Author), Thaheem, Muhammad Jamaluddin (Author), Al-Turjman, Fadi (Author) and Sepasgozar, Samad M.E. (Author) |
Journal Title | Technological Forecasting and Social Change |
Journal Citation | 167 |
Article Number | 120743 |
Number of Pages | 22 |
Year | 2021 |
Publisher | Elsevier |
Place of Publication | United States |
ISSN | 0040-1625 |
1873-5509 | |
Digital Object Identifier (DOI) | https://doi.org/10.1016/j.techfore.2021.120743 |
Web Address (URL) | https://www.sciencedirect.com/science/article/pii/S004016252100175X |
Abstract | Sustainable smart cities are confronted by technological, organisational and external risks, making their governance difficult and susceptible to manipulation. Based on a comprehensive literature review of 796 sys-tematically retrieved articles, the current study proposes a multilayered technology-organisation-environment (TOE-based) risk management framework for sustainable smart city governance. A total of 56 risks are identi-fied and grouped into TOE categories. There are 17 technological risks, including IoT networks, public internet management and user safety concerns, with a 38.7% contribution to smart city governance risks. With a 15.6% share, there are 11 organisational risks, including user data security and cloud management. There are 28 external risks with a contribution of 46.7% to the smart city governance and consist of smart city’s environment, governance, integration and security risks. A multilayered TOE-based risk management framework is proposed to identify and manage the risks associated with smart city governance in the current study. The framework links smart citizens to each other through the smart city governance team and the integrated TOE layers. The iterative risk management process of identification, analysis, evaluation, monitoring and response planning is carried out in the TOE layers, both at the external layer levels and internal management levels. The proposed framework operationalises the risk management process for smart city governance by presenting the collection of pertinent risks and their thematic TOE categorisation. The criticality of the identified risks in line with the study’s rankings can help researchers and practitioners understand the top risks of smart city governance. These risks present investment opportunities for city governance bodies to develop critical and effective responses as well as provide safety, security and enhanced privacy for citizens. |
Keywords | smart city; sustainability; risk management; smart city governance; technology-organisation-environment (TOE) framework |
ANZSRC Field of Research 2020 | 339999. Other built environment and design not elsewhere classified |
330202. Building construction management and project planning | |
330499. Urban and regional planning not elsewhere classified | |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | University of New South Wales |
Deakin University | |
Near East University, Cyprus | |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q6728/risk-management-in-sustainable-smart-cities-governance-a-toe-framework
573
total views7
total downloads2
views this month0
downloads this month