Going soft on soft skills: A qualitative study of student supervisor perspectives of the impacts of COVID-19 on soft skill development in students

Article

Martin, Priya, Argus, Geoff, Kondalsamy-Chennakesavan, Srinivas and Kumar, Saravana. 2023. "Going soft on soft skills: A qualitative study of student supervisor perspectives of the impacts of COVID-19 on soft skill development in students." Journal of Practice Teaching and Learning. 20 (3), pp. 67-80. https://doi.org/10.1921/jpts.v20i3.2109
Article Title

Going soft on soft skills: A qualitative study of student supervisor perspectives of the impacts of COVID-19 on soft skill development in students

ERA Journal ID34226
Article CategoryArticle
AuthorsMartin, Priya, Argus, Geoff, Kondalsamy-Chennakesavan, Srinivas and Kumar, Saravana
Journal TitleJournal of Practice Teaching and Learning
Journal Citation20 (3), pp. 67-80
Number of Pages14
Year2023
PublisherWhiting & Birch Ltd
Place of PublicationUnited Kingdom
ISSN1759-5150
Digital Object Identifier (DOI)https://doi.org/10.1921/jpts.v20i3.2109
Web Address (URL)https://journals.whitingbirch.net/index.php/JPTS/article/view/2109
AbstractMuch has been documented about the impacts of the COVID-19 pandemic on hard skill development (i.e., skills and knowledge) during clinical placements. Little is known, especially from a student supervisor perspective, on the impacts of the pandemic on soft skills (e.g., communication, teamwork) during student clinical placements. A mixed methods online survey was administered to healthcare workers in 2021. The survey collected textual data from 216 respondents through 22 questions. Using a hybrid content analysis approach, data were analysed deductively using the Canadian Interprofessional Competency Framework domains, and inductively. Three categories were developed namely reduced access impairing soft skill development, adjusted learning experiences strengthening soft skills, and telehealth being a barrier to soft skills. Student supervisors, healthcare organisations, and policy makers can use this information to guide new graduate support plans, additional learning strategies, appropriate telehealth infrastructure, and staff training to promote soft skills. Collectively, these measures can be useful in ensuring future pandemic preparedness.
Keywordsclinical education; Student supervision; soft skills; interprofessional education and collaborative practice; COVID-19 pandemic
ANZSRC Field of Research 20203999. Other Education
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Byline AffiliationsUniversity of Queensland
University of South Australia
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