The nature of work-related problems: messy, co-produced and wicked

Article

Fergusson, Lee. 2019. "The nature of work-related problems: messy, co-produced and wicked." Journal of Work-Applied Management. 11 (2), pp. 106-120. https://doi.org/10.1108/JWAM-08-2019-0024
Article Title

The nature of work-related problems: messy, co-produced and wicked

ERA Journal ID45044
Article CategoryArticle
Authors
AuthorFergusson, Lee
Journal TitleJournal of Work-Applied Management
Journal Citation11 (2), pp. 106-120
Number of Pages15
Year2019
PublisherEmerald
Place of PublicationUnited Kingdom
ISSN2205-2062
2205-149X
Digital Object Identifier (DOI)https://doi.org/10.1108/JWAM-08-2019-0024
Web Address (URL)https://www.emerald.com/insight/content/doi/10.1108/JWAM-08-2019-0024/full/pdf?title=the-nature-of-work-related-problems-messy-co-produced-and-wicked
Abstract

Purpose – Work-based research is the applied form of work-based learning (WBL) and has been described as the systematic and methodical process of investigating work-related 'problems'. Such problems can either be associated with specific workplaces and domains of practice or may more broadly be described as practical, social or real-world in nature. However, the specific characteristics of work-related problems for organisations and society have yet to be explained, and inadequate problem definition, multiple and competing goals, and lack of agreement on cause-effect relationships have hampered understanding. The purpose of this paper is to examine the nature of work-related problems and provides examples from real-world contexts in Australia.

Design/methodology/approach – The paper provides models and examples of standard and non-standard work-related problems based on prior research and current practice.

Findings – Research paradigms view work-related problems as either definable and solvable or ill-defined, complex, difficult to describe and not easily rectified. The former view is concerned with 'high ground problems' associated with traditional research methods; the latter with 'lowland, messy, confusing problems' more frequently associated with the social sciences. Irrespective of orientation and definition, work-related problems have one thing in common: they are typically messy, constantly changing and complex, and many are co-produced and wicked.

Originality/value – Despite difficulties with identifying and isolating the various types of work-related problem, the paper establishes the importance of doing so for the practitioner. The definition and examination
of work-related problems contribute to an evolving formulation of WBL and its application to private
organisations, government agencies and work more generally.

Keywordswork-based learning, work-related problem, wicked problem, co-produced problem, messy problem, work-based research
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020390107. Humanities and social sciences curriculum and pedagogy (excl. economics, business and management)
390307. Teacher education and professional development of educators
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Byline AffiliationsSchool of Education
Institution of OriginUniversity of Southern Queensland
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Industrial sustainability and the circular economy as counterparts to the self-referral structure of Natural Law: Part II – a global case study
Fergusson, Lee. 2017. "Industrial sustainability and the circular economy as counterparts to the self-referral structure of Natural Law: Part II – a global case study." Open Science Journal. 2 (4), pp. 1-21.
Maharishi Mahesh Yogi and the creation of world peace: part I — a literature review and thematic analysis
Fergusson, Lee. 2018. "Maharishi Mahesh Yogi and the creation of world peace: part I — a literature review and thematic analysis." Journal of Maharishi Vedic Research Institute. 6, pp. 35-88.
A unified field chart of urban sustainability
Kettle, David, Fergusson, Lee and Wells, Geoffrey. 2018. "A unified field chart of urban sustainability." Journal of Maharishi Vedic Research Institute. 7, pp. 69-126.
Putting Brahman to practice: the structure and function of Maharishi’s unified field chart
Fergusson, Lee, Wells, Geoffrey, Bonshek, Anna and Cavanaugh, Wendy. 2018. "Putting Brahman to practice: the structure and function of Maharishi’s unified field chart." Journal of Maharishi Vedic Research Institute. 7, pp. 11-52.
Responding to climate change: the contribution of Maharishi Vedic science
Wells, Geoffrey, Fergusson, Lee, Kettle, David and Bonshek, Anna. 2017. "Responding to climate change: the contribution of Maharishi Vedic science." Journal of Maharishi Vedic Research Institute. 5, pp. 79-120.
The impact of Maharishi Vedic University on Cambodian economic and social indicators from 1980 to 2015
Fergusson, Lee. 2016. "The impact of Maharishi Vedic University on Cambodian economic and social indicators from 1980 to 2015." Journal of Maharishi Vedic Research Institute. 2, pp. 77-135.
Researching Maharishi Mahesh Yogi: an archive of publications from 1957-2015
Fergusson, Lee. 2017. "Researching Maharishi Mahesh Yogi: an archive of publications from 1957-2015." Journal of Maharishi Vedic Research Institute. 3 (Special Issue), pp. 9-351.
Principles and practice of sustainability in Maharishi Vedic Science
Fergusson, Lee, Wells, Geoffrey and Kettle, David. 2017. "Principles and practice of sustainability in Maharishi Vedic Science." Journal of Health and Environmental Research. 3 (3-1), pp. 1-15. https://doi.org/10.11648/j.jher.s.2017030301.11
Human development and capability: reconstructed and fulfilled through Maharishi Vedic Science
Kettle, David, Wells, Geoffrey and Fergusson, Lee. 2017. "Human development and capability: reconstructed and fulfilled through Maharishi Vedic Science." Journal of Health and Environmental Research. 3 (3-1), pp. 79-89. https://doi.org/10.11648/j.jher.s.2017030301.16
Responding to climate change: the contribution of Maharishi Vedic Science
Wells, Geoffrey, Fergusson, Lee, Kettle, David and Bonshek, Anna. 2017. "Responding to climate change: the contribution of Maharishi Vedic Science." Journal of Health and Environmental Research. 3 (3-1), pp. 63-78. https://doi.org/10.11648/j.jher.s.2017030301.15
Vedic science-based education, poverty removal and social well-being: a case history of Cambodia from 1980 to 2015
Fergusson, Lee. 2016. "Vedic science-based education, poverty removal and social well-being: a case history of Cambodia from 1980 to 2015." Journal of Indian Education. 41 (4), pp. 16-45.
Advances in soil amendment: vermicomposting, alumina refinery residue and cotton production in Australia
Fergusson, Lee. 2016. "Advances in soil amendment: vermicomposting, alumina refinery residue and cotton production in Australia." International Journal of Environmental & Agriculture Research. 2 (2), pp. 1-11.
Removing phosphate from a municipal wastewater treatment plant in the United Kingdom using a waste-to-resource model
Fergusson, Lee. 2016. "Removing phosphate from a municipal wastewater treatment plant in the United Kingdom using a waste-to-resource model." International Journal of Advanced Science and Research. 1 (1), pp. 29-38.
Reform, restructuring and rehabilitation: post-secondary education from the mid-1990s to 2010
Fergusson, Lee and King, Michael. 2017. "Reform, restructuring and rehabilitation: post-secondary education from the mid-1990s to 2010." Fergusson, Lee and Bonshek, Anna (ed.) Maharishi Vedic University in Cambodia: educational reconstruction and social renewal. Gold Coast, Australia. Maharishi Vedic Research Institute Press. pp. 51-88
All knowledge in one brain: Maharishi Vedic University and the renewal of Cambodia
Fergusson, Lee and Brown, Susan. 2017. "All knowledge in one brain: Maharishi Vedic University and the renewal of Cambodia." Fergusson, Lee and Bonshek, Anna (ed.) Maharishi Vedic University in Cambodia: educational reconstruction and social renewal. Gold Coast, Australia. Maharishi Vedic Research Institute Press. pp. 177-243
Work-based learning and research for mid-career professionals: two project examples from Australia
Fergusson, Lee, Allred, Tim, Dux, Troy and Muianga, Hugo. 2018. "Work-based learning and research for mid-career professionals: two project examples from Australia." Interdisciplinary Journal of E-Skills and Lifelong Learning. 14, pp. 19-40. https://doi.org/10.28945/3959
Work-based learning and research for mid-career professionals: professional studies in Australia
Fergusson, Lee, Allred, Tim and Dux, Troy. 2018. "Work-based learning and research for mid-career professionals: professional studies in Australia." Interdisciplinary Journal of E-Skills and Lifelong Learning. 14, pp. 1-17. https://doi.org/10.28945/3930
The personal, social and environmental sustainability of Jainism in light of Maharishi Vedic Science
Fergusson, Lee, Wells, Geoffrey and Kettle, David. 2018. "The personal, social and environmental sustainability of Jainism in light of Maharishi Vedic Science." Environment, Development and Sustainability: a multidisciplinary approach to the theory and practice of sustainable development. 20 (4), pp. 1627-1649. https://doi.org/10.1007/s10668-017-9957-1
Anthrosols and technosols: the anthropogenic signature of contaminated soils and sediments in Australia
Fergusson, Lee. 2017. "Anthrosols and technosols: the anthropogenic signature of contaminated soils and sediments in Australia." Water, Air and Soil Pollution: an international journal of environmental pollution. 228 (8), pp. 267-282. https://doi.org/10.1007/s11270-017-3460-z
Beneficial reuse: A field trial to remediate and a bench-scale test to revegetate coal seam gas dam sediments from Queensland
Fergusson, Lee. 2014. "Beneficial reuse: A field trial to remediate and a bench-scale test to revegetate coal seam gas dam sediments from Queensland." American Journal of Environmental Protection. 3 (5), pp. 249-257. https://doi.org/10.11648/j.ajep.20140305.17
The innovative Australian university: the role of 3rd generation postgraduate research programmes
van der Laan, Luke, Ostini, Jenny, Fergusson, Lee and Allred, Timothy. 2017. "The innovative Australian university: the role of 3rd generation postgraduate research programmes." 2017 International Science of Learning Conference: Research to Reality. Brisbane, Australia 18 - 20 Sep 2017 Australia.
The Conversion and Sustainable Use of Alumina Refinery Residues: Global Solution Examples
Fergusson, Lee. 2013. "The Conversion and Sustainable Use of Alumina Refinery Residues: Global Solution Examples." Essential Readings in Light Metals: Alumina and Bauxite. Switzerland. John Wiley & Sons. pp. 965-973