Blockchain-enabled trust management for digital marketing in the Industry 4.0 Era

Edited book (chapter)


Rabby, Fazla, Chimhundu, Ranga and Hassan, Rumman. 2022. "Blockchain-enabled trust management for digital marketing in the Industry 4.0 Era." Maleh, Yassine, Tawalbeh, Lo’ai, Motahhir, Saad and Hafid, Abdelhakim Senhaji (ed.) Advances in Blockchain Technology for Cyber Physical Systems. Cham, Switzerland. Springer. pp. 303-321
Chapter Title

Blockchain-enabled trust management for digital marketing in the Industry 4.0 Era

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID3337
Book TitleAdvances in Blockchain Technology for Cyber Physical Systems
AuthorsRabby, Fazla (Author), Chimhundu, Ranga (Author) and Hassan, Rumman (Author)
EditorsMaleh, Yassine, Tawalbeh, Lo’ai, Motahhir, Saad and Hafid, Abdelhakim Senhaji
Page Range303-321
SeriesInternet of Things: Technology, Communications and Computing
Chapter Number13
Number of Pages19
Year2022
PublisherSpringer
Place of PublicationCham, Switzerland
ISBN9783030936457
9783030936464
ISSN2199-1073
2199-1081
Digital Object Identifier (DOI)https://doi.org/10.1007/978-3-030-93646-4_14
Web Address (URL)https://link.springer.com/chapter/10.1007/978-3-030-93646-4_14
Abstract

Blockchain technology is the fastest developing technology in recent years, and it has had a significant impact on a wide range of industries and companies in the industry 4.0 era. Privacy, security, and trust are three of the most pressing issues facing digital marketing today. The purpose of this study is to investigate security, privacy and trust challenges in digital marketing, and how Blockchain technology can be used to influence digital marketing to increase consumer trust and security. This was done via a systematic review of literature published between 2017 and 2021. The review identified that the use of Blockchain technology in digital marketing and marketing management will continue to grow, and it has proven to be effective in providing solutions to both existing and upcoming company challenges and situations in Industry 4.0. Blockchain can influence digital marketing by removing intermediaries and delivering trusted cybersecurity services with a high level of transparency and accountability. Also discussed, are the possible problems and limitations of Blockchain-enabled digital marketing.

Keywordsblockchain, digital marketing, industry 4.0, cybersecurity, privacy, trust, transparency
ANZSRC Field of Research 2020460499. Cybersecurity and privacy not elsewhere classified
350607. Marketing technology
460403. Data security and protection
460402. Data and information privacy
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Byline AffiliationsSchool of Business
Institution of OriginUniversity of Southern Queensland
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