35. Commerce, Management, Tourism and Services


Title35. Commerce, Management, Tourism and Services
ParentANZSRC Field of Research

Latest research outputs

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Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda
Eckstein, Gary, Shrestha, Anup, Sassenberg, Anne-Marie and Dwivedi, Yogesh K.. 2025. "Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda." Management Review Quarterly. 75 (1), pp. 323-351. https://doi.org/10.1007/s11301-023-00382-0

Article

Accelerating NSW: Insights from startups and startup support organisations
Ormiston, Jarrod, Bliemel, Martin, Ashton, Luke, Gonzalez Lago, Mariana, Cetindamar Kozanoglu, Dilek, Schweitzer, Jochen and Renando, Chad. 2024. Accelerating NSW: Insights from startups and startup support organisations . Australia. NSW Government.

Government report

Fintech research: Systematic mapping, classification, and future directions
Liu, Qianhua, Chan, Ka‑Ching and Chimhundu, Ranga. 2024. "Fintech research: Systematic mapping, classification, and future directions." Financial Innovation. 10 (1). https://doi.org/10.1186/s40854-023-00524-z

Article

Australian Tourism Small-Medium Enterprises: Challenges Engaging with Government Support
King, Kerrie. 2024. Australian Tourism Small-Medium Enterprises: Challenges Engaging with Government Support. PhD Thesis Doctor of Business Administration. University of Southern Queensland. https://doi.org/10.26192/zzy92

PhD Thesis

Understanding Social Changemakers: Social Entrepreneurial Intention
Malhotra, A.. 2024. "Understanding Social Changemakers: Social Entrepreneurial Intention." Queensland Social Enterprise Conference 2024. Whitsundays, Australia 23 - 24 May 2024

Keynote

Insights into Success, Stress and Self-care among social entrepreneurs:A balancing act?
Malhotra, Aastha and Ryan, Naomi. 2024. "Insights into Success, Stress and Self-care among social entrepreneurs:A balancing act?" Social Impact in the Regions Conference 2024 (SIITR 2024). Kempsey, Australia 03 - 06 Sep 2024

Presentation

Evaluating the Oman Tanfeedh program through a macroeconomic model
Alrawas, Ammar Said. 2024. Evaluating the Oman Tanfeedh program through a macroeconomic model. Doctorate other than PhD Doctor of Business Administration. University of Southern Queensland. https://doi.org/10.26192/zyvv8

Doctorate other than PhD

Closing the Gap: Safety Data Gaps in Cabin Crew Safety
Heap, N.. 2024. "Closing the Gap: Safety Data Gaps in Cabin Crew Safety ." Asia Pacific Cabin Safety Working Group 2024 (APCSWG 2024). Brisbane, Australia 06 - 07 Nov 2024

Presentation

Bold climate action benefits more than just the environment – it’s also great for business
Shams, Syed and Bose, Sudipta. 2024. "Bold climate action benefits more than just the environment – it’s also great for business." The Conversation.

Blog

Inclusive leadership and the adaptive organisation: A work-based study of Queensland Fire and Emergency Services
Taylor, Janine. 2024. Inclusive leadership and the adaptive organisation: A work-based study of Queensland Fire and Emergency Services. Masters Thesis Master of Professional Studies. University of Southern Queensland. https://doi.org/10.26192/zwz2x

Masters Thesis

Supply chain resilience in China's commercial aviation industry
Fahr, Maximilian D.. 2024. Supply chain resilience in China's commercial aviation industry. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/zwwvz

PhD Thesis

The Role of Marketing Agility During Deep Uncertainty in Community Pharmacies
Eckstein, Gary. 2024. The Role of Marketing Agility During Deep Uncertainty in Community Pharmacies. PhD by Publication Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/zwq68

PhD by Publication

Investigating Key Project Success Factors: Leadership Practices and Communication in the Australian Construction Sector
Rehan, Ashok Kumar. 2024. Investigating Key Project Success Factors: Leadership Practices and Communication in the Australian Construction Sector. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/zwq62

PhD Thesis

An examination of the relationship between knowledge management and absorptive capacity in the uae government sector
Ahmad Jawad, Abdulla. 2024. An examination of the relationship between knowledge management and absorptive capacity in the uae government sector. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/zwq5x

PhD Thesis

An investigation of factors influencing ridesharing services and their impact on tourism destination traffic: P-SERVQUAL 4.0 as a measure of service quality
Jayasooriya, Vajira. 2024. An investigation of factors influencing ridesharing services and their impact on tourism destination traffic: P-SERVQUAL 4.0 as a measure of service quality. Doctorate other than PhD Doctor of Business Administration. University of Southern Queensland. https://doi.org/10.26192/zv5x8

Doctorate other than PhD

Owner-Managers and Environments of Learning in SMEs
Coetzer, Alan and Wallo, Andreas. 2024. "Owner-Managers and Environments of Learning in SMEs." Nolan, Ciara and Harney, Brian (ed.) Reframing HRM in SMEs: Challenges and Dynamics. Switzerland . Springer. pp. 77-101

Edited book (chapter)

Simplifying Sentiment Analysis on Social Media: A Step-by-Step Approach
Chau, Xuan Truong Du, Nguyen, Thanh Toan, Jo, Jun, Quach, Sara, Ngo, Liem Viet, Pham, Hien and Thaichon, Park. 2024. "Simplifying Sentiment Analysis on Social Media: A Step-by-Step Approach." Australasian Marketing Journal. 32 (4), pp. 367-380. https://doi.org/10.1177/14413582231217126

Article

Service-dominant logic and customer engagement based value proposition framework in peer-to-peer accommodation: A two-study approach
Ashaduzzaman, Md, Thaichon, Park, Weaven, Scott, Jebarajakirthy, Charles, Ross, Mitchell, Maseeh, Haroon Iqbal and Hoque, Imranul. 2024. "Service-dominant logic and customer engagement based value proposition framework in peer-to-peer accommodation: A two-study approach." Journal of Consumer Behaviour: an international research review. 23 (6), pp. 3232-3252. https://doi.org/10.1002/cb.2399

Article

Finding the joy in complexity: Privileging the practitioner voice in graduate employability
Hansen, Lauren, Dean, Bonnie Amelia, Healy, Michael, Gannaway, Deanne, Panther, Barbie and Mustard, Jamie. 2024. "Finding the joy in complexity: Privileging the practitioner voice in graduate employability." Journal of Teaching and Learning for Graduate Employability. 15 (2), pp. i-vi. https://doi.org/10.21153/jtlge2024vol15no2art2056

Editorial

Student Satisfaction and University Enrollments: Does the Urban or Regional Status of Australian Higher Education Institutions Matter?
Biswas, Kumar, Bose, Sudipta, Shams, Syed, Dann, Chris and Brown, Alice. 2024. "Student Satisfaction and University Enrollments: Does the Urban or Regional Status of Australian Higher Education Institutions Matter?" American Business Review. 27 (2). https://doi.org/10.37625/abr.27.2.798-818

Article

National brands versus store brands: retailer fight against national brands to improve store brands via a dynamic discount pricing strategy
Yahyavi, Dawood, Taleizadeh, Ata Allah and Thaichon, Park. 2024. "National brands versus store brands: retailer fight against national brands to improve store brands via a dynamic discount pricing strategy." Operational Research: An International Journal. 24 (4). https://doi.org/10.1007/s12351-024-00850-9

Article

Accounting by decree: The impact of government policy on cost practices in the United States of America - 1933 to 1939
Mcnair, Carol J, Smark, Ciorstan, Watts, Ted, Jones, Greg and Bowrey, Graham. 2024. "Accounting by decree: The impact of government policy on cost practices in the United States of America - 1933 to 1939." Accounting History. 29 (4), pp. 642-660. https://doi.org/10.1177/10323732241289977

Article

Using the theory of planned behavior to examine the environmental behavior of roadrunners in Taiwan
Pai, Chih‑Jui, LePage, Ben A., Ng, Eric and Fang, Wei‑Ta. 2024. "Using the theory of planned behavior to examine the environmental behavior of roadrunners in Taiwan." Discover Sustainability. 5. https://doi.org/10.1007/s43621-024-00731-3

Article

An exploration of project management learning in Australian primary schools
Delle-Vergini, Sante. 2024. An exploration of project management learning in Australian primary schools. PhD by Publication University of Southern Queensland. Doctor of Philosophy. https://doi.org/10.26192/zqyzy

PhD by Publication

Three essays on firms' emergence
Zikri, Miftah. 2024. Three essays on firms' emergence. PhD by Publication Doctor of Philosophy . University of Southern Queensland.

PhD by Publication

An analysis of electronic health records innovation and adoption in the Australian private healthcare sector
Ouheda, Salem. 2024. An analysis of electronic health records innovation and adoption in the Australian private healthcare sector. PhD by Publication Doctor of Philosophy . University of Southern Queensland. https://doi.org/10.26192/zqyxx

PhD by Publication

Developing and evaluating a business analytics readiness and capability maturity model for ERP systems: an empirical study of the Greater China region
Wong, Wai Yip Freddy. 2024. Developing and evaluating a business analytics readiness and capability maturity model for ERP systems: an empirical study of the Greater China region. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/zqyv4

PhD Thesis

Addressing Barriers To Accessing Financial Advice: Identifying Benefits Through Process Improvements
Neilson, Ben. 2024. Addressing Barriers To Accessing Financial Advice: Identifying Benefits Through Process Improvements. PhD by Publication Doctor of Professional Studies . University of Southern Queensland. https://doi.org/10.26192/zqyq1

PhD by Publication

An investigation into householders' motivation to prepare for cyclones in Oman
Naabi, Yahya Al. 2024. An investigation into householders' motivation to prepare for cyclones in Oman. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/zqy8z

PhD Thesis

Wellbeing Matters Guide: Peer Insights for Social Enterprise Leaders - A Regional, Rural and Remote Perspective
Ryan, Naomi, Malhotra, Aastha, Mullens, Amy, Luke, Jennifer and Excell, Tarra. 2024. Wellbeing Matters Guide: Peer Insights for Social Enterprise Leaders - A Regional, Rural and Remote Perspective. Australia. University of Southern Queensland. https://doi.org/10.26192/zqx35

Project report

From Customer Intimacy to Digital Customer Intimacy
Liu, Qianhua, Chan, Ka-Ching and Chimhundu, Ranga. 2024. "From Customer Intimacy to Digital Customer Intimacy." Journal of Theoretical and Applied Electronic Commerce Research. 19 (4), pp. 3386-3411. https://doi.org/10.3390/jtaer19040164

Article

Gripped by managerialism's claw: Power, policy, and resistance in the neoliberal university
Margetts, Fiona. 2024. Gripped by managerialism's claw: Power, policy, and resistance in the neoliberal university. PhD by Publication Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/zqv3v

PhD by Publication

Social Media Usage Patterns: A Comparative Qualitative Study of Three Ethnic Groups
Abdalla, Ahmed Amr Abdelsamia. 2024. Social Media Usage Patterns: A Comparative Qualitative Study of Three Ethnic Groups. PhD Thesis Doctor of Philosophy . University of Southern Queensland. https://doi.org/10.26192/zqv36

PhD Thesis

Does CEO age matter in auditor choice and audit pricing? The role of CEO dominance
Ferdous, Lutfa Tilat, Bose, Sudipta, Shams, Syed and Azizkhani, Masoud. 2024. "Does CEO age matter in auditor choice and audit pricing? The role of CEO dominance ." Journal of Accounting Literature. https://doi.org/10.1108/jal-09-2023-0169

Article

Haveli Ram to Havells: A Global Giant's Challenge
Majumdar, Arup, Sarker, Tapan and Prabha, Subba Lakshmi. 2024. "Haveli Ram to Havells: A Global Giant's Challenge." Ivey Business School Foundation.

Case Study

Fintech adoption and sustainable deployment of natural resources: Evidence from mineral management in Brazil
Raihan, Asif, Atasoy, Filiz Guneysu, Coskun, Mehmet Burhanettin, Tanchangya, Tipon, Rahman, Junaid, Ridwan, Mohammad, Sarker, Tapan, Elkassabgi, Ahmed, Atasoy, Murat and Yer, Huseyin. 2024. "Fintech adoption and sustainable deployment of natural resources: Evidence from mineral management in Brazil." Resources Policy. 99. https://doi.org/10.1016/j.resourpol.2024.105411

Article

Financial constraints and environmental innovation: Does COVID-19 aggravate the effect?
Kabi, Md. Nurul, Miah, Mohammad Dulal, Rahman, Sohanur, Alam, Md Samsul and Sarker, Tapan. 2024. "Financial constraints and environmental innovation: Does COVID-19 aggravate the effect?" 14th Financial Markets and Corporate Governance Conference 2024. Malaysia 02 - 04 Apr 2024 Malaysia .

Paper

Renewable Energy in Nepal: Current State and Future Outlook
Raihan, Asif, Joarder, Sadman Anjum, Sarker, Tapan, Gosik, Blanka, Kusz, Dariusz and Zimon, Grzegorz. 2024. "Renewable Energy in Nepal: Current State and Future Outlook." International Journal of Energy Economics and Policy. 14 (6), pp. 395-407. https://doi.org/10.32479/ijeep.16500

Article

Assessing the Impact of Innovation Processes on Electronic Systems Technology Adoption
Ouheda, Salem, Murray, Peter A., Alam, Khorshed and Ali, Omar. 2024. "Assessing the Impact of Innovation Processes on Electronic Systems Technology Adoption." Emerging Science Journal. 8 (5), pp. 1697-1715. https://doi.org/10.28991/ESJ-2024-08-05-02

Article

CEO Connectedness and Firm Transparency
Luong, Hoa, Minnick, Kristina, Mia, Mia L. and Shams, Syed. 2024. "CEO Connectedness and Firm Transparency." European Financial Management. https://doi.org/10.1111/eufm.12527

Article