3506. Marketing


Latest research outputs

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The journey from optimism to cynicism: The mediating and moderating roles of coping and training
Zeidan, Susan and Prentice, Catherine. 2022. "The journey from optimism to cynicism: The mediating and moderating roles of coping and training." International Journal of Disaster Risk Reduction. 71, pp. 1-11. https://doi.org/10.1016/j.ijdrr.2022.102796

Article

Mobile wallets adoption: pre- and post-adoption dynamics of mobile wallets usage
Jaiswal, Deepak, Kaushal, Vikrant, Mohan, Ashutosh and Thaichon, Park. 2022. "Mobile wallets adoption: pre- and post-adoption dynamics of mobile wallets usage." Marketing Intelligence and Planning. 40 (5), pp. 573-588. https://doi.org/10.1108/MIP-12-2021-0466

Article

Who will adopt electric vehicles? Segmenting and exemplifying potential buyer heterogeneity and forthcoming research
Jaiswal, Deepak, Deshmukh, Arun Kumar and Thaichon, Park. 2022. "Who will adopt electric vehicles? Segmenting and exemplifying potential buyer heterogeneity and forthcoming research ." Journal of Retailing and Consumer Services. 67. https://doi.org/10.1016/j.jretconser.2022.102969

Article

Sustainable consumption and plastic packaging: Relationships among product involvement, perceived marketplace influence and choice behavior
Kautish, Pradeep, Paco, Arminda and Thaichon, Park. 2022. "Sustainable consumption and plastic packaging: Relationships among product involvement, perceived marketplace influence and choice behavior." Journal of Retailing and Consumer Services. 67. https://doi.org/10.1016/j.jretconser.2022.103032

Article

Evaluating Integrated Marketing Communications Effectiveness
Sassenberg, Anne-Marie. 2021. "Evaluating Integrated Marketing Communications Effectiveness." Luck, Edwina, Barker, Nigel, Sassenberg, Anne-Marie, Chitty, Bill, Andrews, J. Craig and Shimp, Terence A. (ed.) Integrated Marketing Communications. Australia. Cengage Learning Australia. pp. 390-420

Textbook (chapter)

Social media marketing
Sassenberg, Anne-Marie. 2021. "Social media marketing." Luck, Edwina, Barker, Nigel, Sassenberg, Anne-Marie, Chitty, Bill, Andrews, J. Craig and Shimp, Terence A. (ed.) Integrated Marketing Communications. Australia. Cengage Learning Australia. pp. 269-292

Textbook (chapter)

Marketing Public Relations and Sponsorship Marketing
Sassenberg, Anne-Marie. 2021. "Marketing Public Relations and Sponsorship Marketing." Luck, Edwina, Barker, Nigel, Sassenberg, Anne-Marie, Chitty, Bill, Andrews, J. Craig and Shimp, Terence A. (ed.) Integrated Marketing Communications. Australia. Cengage Learning Australia. pp. 360-390

Textbook (chapter)

Media planning and analysis
Sassenberg, Anne-Marie. 2021. "Media planning and analysis." Luck, Edwina, Barker, Nigel, Sassenberg, Anne-Marie, Chitty, Bill, Shimp, Terence A. and Andrews, J. Craig (ed.) Integrated Marketing Communications. Australia. Cengage Learning Australia. pp. 159-189

Textbook (chapter)

Influencer marketing: Homophily, customer value co-creation behaviour and purchase intention
Bu, Yi, Parkinson, Joy and Thaichon, Park. 2022. "Influencer marketing: Homophily, customer value co-creation behaviour and purchase intention ." Journal of Retailing and Consumer Services. 66. https://doi.org/10.1016/j.jretconser.2021.102904

Article

The dark and bright side of online consumer behavior
Thaichon, Park, Cheah, Jun-Hwa and Ting, Hiram. 2022. "The dark and bright side of online consumer behavior." Journal of Consumer Behaviour: an international research review. 21 (3), pp. 445-449. https://doi.org/10.1002/cb.2041

Editorial

Endurance of digital marketing with artificial intelligence
Rabby, Fazla, Chimhundu, Ranga and Hassan, Rumman. 2021. "Endurance of digital marketing with artificial intelligence." Bove, Liliana L., Bell, Simon J. and Hito, Abraham Hito (ed.) ANZMAC 2021: Something Different. Melbourne, Australia 29 Nov - 01 Dec 2021 Melbourne, Australia.

Presentation

Neuroscientific Research Methods and Techniques in Consumer Research
Zhang, Yunen, Thaichon, Park and Shao, Wei. 2022. "Neuroscientific Research Methods and Techniques in Consumer Research ." Australasian Marketing Journal. 31 (3), pp. 211-227. https://doi.org/10.1177/14413582221085321

Article

Assessing the Effectiveness of Environmental Training for Diving Tourists Using the DEA Model
Huang, Chin-Wei, Ng, Eric, Fang, Wei-Ta and Lo, Li. 2022. "Assessing the Effectiveness of Environmental Training for Diving Tourists Using the DEA Model." Sustainability. 14 (3), pp. 1-13. https://doi.org/10.3390/su14031639

Article

Dynamic capabilities to achieve corporate sustainability: A roadmap to sustained competitive advantage
Bari, Nadeem, Chimhundu, Ranga and Chan, Ka-Ching. 2022. "Dynamic capabilities to achieve corporate sustainability: A roadmap to sustained competitive advantage." Sustainability. 14 (3), pp. 1-28. https://doi.org/10.3390/su14031531

Article

Moving from multi-channel to Omni-channel retailing: Special issue introduction
Thaichon, Park, Phau, Ian and Weaven, Scott. 2022. "Moving from multi-channel to Omni-channel retailing: Special issue introduction ." Journal of Retailing and Consumer Services. 65. https://doi.org/10.1016/j.jretconser.2020.102311

Editorial

Blockchain technology transforms digital marketing by growing consumer trust
Rabby, Fazla, Chimhundu, Ranga and Hassan, Rumman. 2022. "Blockchain technology transforms digital marketing by growing consumer trust." Idrees, Sheikh Mohammad and Nowostawski, Mariusz (ed.) Transformations Through Blockchain Technology: The New Digital Revolution. Cham, Switzerland. Springer. pp. 265-289

Edited book (chapter)

Marketing food brands: Private label versus manufacturer brands in the consumer goods industry
Chimhundu, Ranga. 2018. Marketing food brands: Private label versus manufacturer brands in the consumer goods industry. Switzerland. Palgrave Macmillan.

Authored book

Relationship marketing in franchising and retailing
Thaichon, Park, Frazer, Lorelle and Weaven, Scott. 2022. "Relationship marketing in franchising and retailing." Journal of Strategic Marketing. 30 (2), pp. 113-114. https://doi.org/10.1080/0965254X.2020.1745871

Editorial

Collaboration, communication, support, and relationships in the context of e-commerce within the franchising sector
Kremez, Zhanna, Frazer, Lorelle, Quach, Sara and Thaichon, Park. 2022. "Collaboration, communication, support, and relationships in the context of e-commerce within the franchising sector ." Journal of Strategic Marketing. 30 (2), pp. 137-159. https://doi.org/10.1080/0965254X.2020.1733051

Article

An Exploratory Study of the Application of Internal Marketing in Professional Service Organizations
Snell, Lan and White, Lesley. 2009. "An Exploratory Study of the Application of Internal Marketing in Professional Service Organizations." Services Marketing Quarterly. 30 (3), pp. 195-211. https://doi.org/10.1080/15332960902993460

Article

A Sociocognitive Approach to Service Quality and Adherence Amongst Elderly Patients: A Pilot Study
Snell, Lan and White, Lesley. 2011. "A Sociocognitive Approach to Service Quality and Adherence Amongst Elderly Patients: A Pilot Study." Health Marketing Quarterly. 28 (2), pp. 99-115. https://doi.org/10.1080/07359683.2011.545332

Article

An Exploratory Study of the Role of Emotional Intelligence and Self-Efficacy on Service Quality and Adherence in a Weight Loss Setting
Snell, Lan and White, Lesley. 2011. "An Exploratory Study of the Role of Emotional Intelligence and Self-Efficacy on Service Quality and Adherence in a Weight Loss Setting." Services Marketing Quarterly. 32 (3), pp. 228-246. https://doi.org/10.1080/15332969.2011.581973

Article

Achieving growth-quality of work life ambidexterity in small firms
Snell, Lan, Sok, Phyra and Danaher, Tracey S.. 2015. "Achieving growth-quality of work life ambidexterity in small firms." Journal of Service Theory and Practice. 25 (5), pp. 529-550. https://doi.org/10.1108/JSTP-04-2014-0064

Article

Linking entrepreneurial orientation and small service firm performance through marketing resources and marketing capability: A moderated mediation model
Sok, Phyra, Snell, Lan, Lee, Wai Jin (Thomas) and Sok, Keo Mony. 2017. "Linking entrepreneurial orientation and small service firm performance through marketing resources and marketing capability: A moderated mediation model." Journal of Service Theory and Practice. 27 (1), pp. 231-249. https://doi.org/10.1108/JSTP-01-2016-0001

Article

Does transformational leadership always matter in frontline service roles?
Sok, Keo Mony, Sok, Phyra, Snell, Lan and Qiu, Pingping. 2018. "Does transformational leadership always matter in frontline service roles?" Journal of Service Theory and Practice. 28 (6), pp. 733-751. https://doi.org/10.1108/JSTP-03-2018-0053

Article

The contribution of the composite of clinical process indicators as a measure of hospital performance in the management of acute coronary syndromes—insights from the CONCORDANCE registry
Aliprandi-Costa, Bernadette, Sockler, James, Kritharides, Leonard, Morgan, Lucy, Snell, Lan-Chi, Gullick, Janice, Brieger, David and Ranasinghe, Isuru. 2016. "The contribution of the composite of clinical process indicators as a measure of hospital performance in the management of acute coronary syndromes—insights from the CONCORDANCE registry." European Heart Journal Quality of Care and Clinical Outcomes. 3 (1), pp. 37-46. https://doi.org/10.1093/ehjqcco/qcw023

Article

ST-Elevation Acute Myocardial Infarction in Australia—Temporal Trends in Patient Management and Outcomes 1999–2016
Aliprandi-Costa, Bernadette, Morgan, Lucy, Snell, Lan Chi, Souza, Mario D., Kritharides, Leonard, French, John, Brieger, David and Ranasinghe, Isuru. 2019. "ST-Elevation Acute Myocardial Infarction in Australia—Temporal Trends in Patient Management and Outcomes 1999–2016." Heart Lung and Circulation. 28 (7), pp. 1000-1008. https://doi.org/10.1016/j.hlc.2018.05.191

Article

A socio-cognitive approach to customer adherence in health care
Snell, Lan, White, Lesley and Dagger, Tracey. 2014. "A socio-cognitive approach to customer adherence in health care." European Journal of Marketing. 48 (3-4), pp. 496-521. https://doi.org/10.1108/EJM-05-2012-0290

Article

The curvilinear effect of professional faultlines on team innovation: The pivotal role of professional identity threat
Mitchell, Rebecca, Boyle, Brendan and Snell, Lanchi. 2021. "The curvilinear effect of professional faultlines on team innovation: The pivotal role of professional identity threat." Applied Psychology: an international review. 71 (1), pp. 1-16. https://doi.org/10.1111/apps.12322

Article

Marketing and recruitment strategies used by regional Australian universities in Thailand: a scoping review
Chin, Daniel, van der Laan, Luke and Surachartkumtonkun, Jiraporn. 2022. "Marketing and recruitment strategies used by regional Australian universities in Thailand: a scoping review." Journal of Marketing for Higher Education. https://doi.org/10.1080/08841241.2022.2149664

Article

The impact of digital marketing on consumer buying behaviour in the residential real estate industry: A case study of Sydney
Rabby, Fazla. 2022. The impact of digital marketing on consumer buying behaviour in the residential real estate industry: A case study of Sydney. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/yw70v

PhD Thesis

Opera Participants’ Perceptions of Brand Resonance
Hall, Emma, Menzies, Jane, Zutshi, Ambika and Creed, Andrew. 2022. "Opera Participants’ Perceptions of Brand Resonance." International Journal of Consumer Studies. 46 (3), pp. 1016-1034. https://doi.org/10.1111/ijcs.12743

Article

The role of art infusion in enhancing pro-environmental luxury brand advertising
Quach, Sara, Septianto, Felix, Thaichon, Park and Nasution, Reza Ashari. 2022. "The role of art infusion in enhancing pro-environmental luxury brand advertising ." Journal of Retailing and Consumer Services. 64. https://doi.org/10.1016/j.jretconser.2021.102780

Article

Consumer perceptions of brand authenticity in cause-related event sponsorship
Campbell, Caroline. 2022. Consumer perceptions of brand authenticity in cause-related event sponsorship. PhD Thesis Doctor of Professional Studies. University of Southern Queensland. https://doi.org/10.26192/wq723

PhD Thesis

Luxury Brand Purchasing Intentions of Immigrants in the Australian Context
Sharif, Saif Ibn. 2022. Luxury Brand Purchasing Intentions of Immigrants in the Australian Context. PhD by Publication Doctor of Business Administration. University of Southern Queensland. https://doi.org/10.26192/q7vx5

PhD by Publication

The Influence of Consumers' Trust and Cognitive Absorption on Behavioural Intentions to Reuse Recommender Systems
Acharya, Nirmal. 2022. The Influence of Consumers' Trust and Cognitive Absorption on Behavioural Intentions to Reuse Recommender Systems. PhD by Publication Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/q7q92

PhD by Publication

Blockchain-enabled trust management for digital marketing in the Industry 4.0 Era
Rabby, Fazla, Chimhundu, Ranga and Hassan, Rumman. 2022. "Blockchain-enabled trust management for digital marketing in the Industry 4.0 Era." Maleh, Yassine, Tawalbeh, Lo’ai, Motahhir, Saad and Hafid, Abdelhakim Senhaji (ed.) Advances in Blockchain Technology for Cyber Physical Systems. Cham, Switzerland. Springer. pp. 303-321

Edited book (chapter)

Effects of Parental Involvement in a Preschool-Based Eye Health Intervention Regarding Children’s Screen Use in China
Liu, Shu-Mei, Chang, Fong-Ching, Chen, Cheng-Yu, Shih, Shu-Fang, Meng, Bo, Ng, Eric, Hsu, Chia-Hsuan, Chiang, Yi-Te, Mao, Xiao-Jie, Yi, Ming-Yan, LePage, Ben and Fang, Wei-Ta. 2021. "Effects of Parental Involvement in a Preschool-Based Eye Health Intervention Regarding Children’s Screen Use in China." International Journal of Environmental Research and Public Health. 18 (21), pp. 1-26. https://doi.org/10.3390/ijerph182111330

Article

The elucidation of marketing trends and a post-positivist approach to understand consumer behaviour: A review
Rabby, Fazla, Chimhundu, Ranga and Hassan, Rumman. 2021. "The elucidation of marketing trends and a post-positivist approach to understand consumer behaviour: A review." Journal of Tianjin University Science and Technology. 54 (8), pp. 13-32. https://doi.org/10.17605/OSF.IO/4C8YH

Article

Investigating tourist post-travel evaluation and behavioural intention: a cultural intelligence perspective
Zhang, Yunen, Shao, Wei and Thaichon, Park. 2021. "Investigating tourist post-travel evaluation and behavioural intention: a cultural intelligence perspective ." Asia Pacific Journal of Marketing and Logistics. 33 (10), pp. 2037-2053. https://doi.org/10.1108/APJML-08-2020-0584

Article