An analysis-form of soft systems methodology for information systems maintenance

Edited book (chapter)

Lai, Ivan Ka-Wai and Mula, Joseph M.. 2009. "An analysis-form of soft systems methodology for information systems maintenance." Cater-Steel, Aileen and Al-Hakim, Latif (ed.) Information systems research methods, epistemology, and applications. Hershey, PA. United States. IGI Global. pp. 197-209
Chapter Title

An analysis-form of soft systems methodology for information systems maintenance

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
2214
Book TitleInformation systems research methods, epistemology, and applications
AuthorsLai, Ivan Ka-Wai (Author) and Mula, Joseph M. (Author)
EditorsCater-Steel, Aileen and Al-Hakim, Latif
Page Range197-209
Number of Pages13
Year2009
PublisherIGI Global
Information Science Reference
Place of PublicationHershey, PA. United States
ISBN9781605660400
Web Address (URL)http://www.igi-global.com/reference/details.asp?id=8303
Abstract

Soft Systems Methodology (SSM) has been employed to increase the effectiveness of organizational requirement analysis in Information Systems (IS) development in recent years. Various forms of SSM for IS development have been developed and examined in different environments by different researchers. There appears to be little research or application that can be identified of the use of SSM in IS maintenance. The objective of this chapter is to develop a conceptual 'analysis-form' of SSM for IS maintenance, so that further research can be undertaken in the application of this conceptual model.

Keywordssoft systems mehodology
ANZSRC Field of Research 2020350302. Business information management (incl. records, knowledge and intelligence)
460905. Information systems development methodologies and practice
470108. Organisational, interpersonal and intercultural communication
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Byline AffiliationsMacau University of Science and Technology, China
School of Accounting, Economics and Finance
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