Using student feedback through online surveys to improve learning and teaching: research conducted by eight Australian universities

Paper


Kinash, Shelley, Knight, Diana, Naidu, Vishen, Bolton, Lisa, Booth, Sara, Miller, Jo, Nair, Sid, Santhanam, Elizabeth, Tucker, Beatrice and Tulloch, Marion. 2013. "Using student feedback through online surveys to improve learning and teaching: research conducted by eight Australian universities." Chova, L. Gomez, Martinez, A. Lopez and Torres, I. Chandel (ed.) 5th International Conference on Education and New Learning Technologies (EDULEARN 13). Barcelona, Spain 01 - 03 Jul 2013 Spain.
Paper/Presentation Title

Using student feedback through online surveys to improve learning and teaching: research conducted by eight Australian universities

Presentation TypePaper
AuthorsKinash, Shelley (Author), Knight, Diana (Author), Naidu, Vishen (Author), Bolton, Lisa (Author), Booth, Sara (Author), Miller, Jo (Author), Nair, Sid (Author), Santhanam, Elizabeth (Author), Tucker, Beatrice (Author) and Tulloch, Marion (Author)
EditorsChova, L. Gomez, Martinez, A. Lopez and Torres, I. Chandel
Journal or Proceedings TitleProceedings of the 5th International Conference on Education and New Learning Technologies (EDULEARN 13)
Number of Pages10
Year2013
Place of PublicationSpain
ISBN9788461638222
Web Address (URL) of Paperhttp://library.iated.org/publications/EDULEARN13
Conference/Event5th International Conference on Education and New Learning Technologies (EDULEARN 13)
Event Details
5th International Conference on Education and New Learning Technologies (EDULEARN 13)
Parent
Annual International Conference on Education and New Learning Technologies
Delivery
In person
Event Date
01 to end of 03 Jul 2013
Event Location
Barcelona, Spain
Abstract

This paper and presentation will provide how-to information, tips, and strategies for maximising the power of electronic student evaluation of teaching. The presenting university uses EvaluationKIT to collect and report student feedback. The university process was designed and is maintained in collaboration with the student association. As a result, student response rates of over 90% are consistently achieved. The University undertakes a process of quantitative and qualitative data analysis, interpretation and transparent outcomes reporting. Students control access to the results through their own portal. Student feedback data are complemented by, and fed into, an overall evaluation of education, and subsequently used as data in assurance of learning processes. The presenter will openly share the mechanics of the presented system and process. In addition, attendees of this session will take away key publications, a literature review, and results of a research project conducted by eight Australian universities.

Keywordsstudent evaluation of courses and teaching; student feedback; assurance of learning; university improvement; quality assurance; response rates; closing the loop
ANZSRC Field of Research 2020390307. Teacher education and professional development of educators
Public Notes

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Byline AffiliationsBond University
Swinburne University of Technology
University of Tasmania
Central Queensland University
University of Western Australia
Australian Catholic University
Curtin University
Charles Sturt University
Institution of OriginUniversity of Southern Queensland
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