Using student feedback through online surveys to improve learning and teaching: research conducted by eight Australian universities

Paper

Kinash, Shelley, Knight, Diana, Naidu, Vishen, Bolton, Lisa, Booth, Sara, Miller, Jo, Nair, Sid, Santhanam, Elizabeth, Tucker, Beatrice and Tulloch, Marion. 2013. "Using student feedback through online surveys to improve learning and teaching: research conducted by eight Australian universities." Chova, L. Gomez, Martinez, A. Lopez and Torres, I. Chandel (ed.) 5th International Conference on Education and New Learning Technologies (EDULEARN 13). Barcelona, Spain 01 - 03 Jul 2013 Spain.
Paper/Presentation Title

Using student feedback through online surveys to improve learning and teaching: research conducted by eight Australian universities

Presentation TypePaper
AuthorsKinash, Shelley (Author), Knight, Diana (Author), Naidu, Vishen (Author), Bolton, Lisa (Author), Booth, Sara (Author), Miller, Jo (Author), Nair, Sid (Author), Santhanam, Elizabeth (Author), Tucker, Beatrice (Author) and Tulloch, Marion (Author)
EditorsChova, L. Gomez, Martinez, A. Lopez and Torres, I. Chandel
Journal or Proceedings TitleProceedings of the 5th International Conference on Education and New Learning Technologies (EDULEARN 13)
Number of Pages10
Year2013
Place of PublicationSpain
ISBN9788461638222
Web Address (URL) of Paperhttp://library.iated.org/publications/EDULEARN13
Conference/Event5th International Conference on Education and New Learning Technologies (EDULEARN 13)
Event Details
5th International Conference on Education and New Learning Technologies (EDULEARN 13)
Parent
Annual International Conference on Education and New Learning Technologies
Delivery
In person
Event Date
01 to end of 03 Jul 2013
Event Location
Barcelona, Spain
Abstract

This paper and presentation will provide how-to information, tips, and strategies for maximising the power of electronic student evaluation of teaching. The presenting university uses EvaluationKIT to collect and report student feedback. The university process was designed and is maintained in collaboration with the student association. As a result, student response rates of over 90% are consistently achieved. The University undertakes a process of quantitative and qualitative data analysis, interpretation and transparent outcomes reporting. Students control access to the results through their own portal. Student feedback data are complemented by, and fed into, an overall evaluation of education, and subsequently used as data in assurance of learning processes. The presenter will openly share the mechanics of the presented system and process. In addition, attendees of this session will take away key publications, a literature review, and results of a research project conducted by eight Australian universities.

Keywordsstudent evaluation of courses and teaching; student feedback; assurance of learning; university improvement; quality assurance; response rates; closing the loop
ANZSRC Field of Research 2020390307. Teacher education and professional development of educators
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsBond University
Swinburne University of Technology
University of Tasmania
Central Queensland University
University of Western Australia
Australian Catholic University
Curtin University
Charles Sturt University
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q464w/using-student-feedback-through-online-surveys-to-improve-learning-and-teaching-research-conducted-by-eight-australian-universities

Log in to edit
  • 1087
    total views
  • 20
    total downloads
  • 1
    views this month
  • 0
    downloads this month

Export as

Related outputs

Research into the diversification of university careers in learning and teaching and intentionally closing-the-loop on graduate employability
Arvanitakis, James, Judd, Madelaine-Marie, Kinash, Shelley, Jorre de st Jorre, Trina and McCluskey, Trish. 2019. "Research into the diversification of university careers in learning and teaching and intentionally closing-the-loop on graduate employability." Journal of Teaching and Learning for Graduate Employability. 10 (1), pp. 195-212. https://doi.org/10.21153/jtlge2019vol10no1art786
We Are One, But We Are Many: Using Disabilities Studies to Inform Intersectional Education Online
Kinash Shelley and Judd, Madelaine-Marie. 2022. "We Are One, But We Are Many: Using Disabilities Studies to Inform Intersectional Education Online." Woodley, Xeturah M. and Rice, Mary F. (ed.) Designing Intersectional Online Education: Critical Teaching and Learning Practices. United States. Routledge. pp. 63-78
Defining and Enabling Scholarship of Teaching, Learning, and Employability (SoTLE) Through a Multi-Institution Faculty Learning Community
Kinash, Shelley, Male, Sally A., Mouat, Clare M., Spagnoli, Dino, McDougall, Kevin, Thomas, Jasmine and Mortimer, Chloe Jayde. 2021. "Defining and Enabling Scholarship of Teaching, Learning, and Employability (SoTLE) Through a Multi-Institution Faculty Learning Community." Learning Communities Journal. 13 (1), pp. 81-103.
Student experience: 10 things I know for certain
Kinash Shelley. 2021. "Student experience: 10 things I know for certain." Journal of University Teaching and Learning Practice. 18 (8). https://doi.org/10.53761/1.18.8.2
Australian postgraduate student experiences and anticipated employability: A national study from the students’ perspective
Cook, Elizabeth J., Crane, Linda, Kinash Shelley, Bannatyne, Amy, Crawford, Joseph, Hamlin, Gary, Judd, Madelaine-Marie, Kelder, Jo-Anne, Partridge, Helen and Richardson, Sarah. 2021. "Australian postgraduate student experiences and anticipated employability: A national study from the students’ perspective." Journal of Teaching and Learning for Graduate Employability. 12 (2), pp. 148-168. https://doi.org/10.21153/jtlge2021vol12no2art1030
How to improve Indian graduate employability and outcomes: empirical comparisons with Australia
Thakur, Narender, Kinash, Shelley and Bannatyne, Amy. 2020. "How to improve Indian graduate employability and outcomes: empirical comparisons with Australia." Arvanitakis, James, Bhushan, Sudhanshu, Pothen, Nayantara and Srivastava, Aarti (ed.) Teaching and learning in higher education in India and Australia. United Kingdom. Routledge. pp. 57-75
Enhancing graduate employability of the 21st century learner
Kinash, Shelley. 2015. "Enhancing graduate employability of the 21st century learner." 2nd International Mobile Learning Festival: Mobile Learning, MOOCs and 21st Century Learning (IMLF 2015). Hong Kong, China 21 - 23 May 2015
Eye construction and ear navigation: educational technology within the social matrix of blindness
Kinash, Shelley. 2003. "Eye construction and ear navigation: educational technology within the social matrix of blindness." 3rd Annual Second City Conference on Disability and Education: Traversing the Chasm Between Disability Studies and Special Education. Chicago, United States 19 - 21 Jun 2003 Chicago, IL, United States.
Succeeding beyond your Doctorate: the importance of identity, industry awareness and decisive action
Kinash, Shelley and Judd, Madelaine-Marie. 2019. "Succeeding beyond your Doctorate: the importance of identity, industry awareness and decisive action." Dollinger, Mollie (ed.) Getting the most out of your doctorate: the importance of supervision, networking and becoming a global academic. Emerald. pp. 117-132
Is technology enabling or disabling for diverse learners studying online?
Kinash, Shelley, Birt, James and Judd, Madelaine-Marie. 2019. "Is technology enabling or disabling for diverse learners studying online?" Moore, Michael Grahame and Diehl, William C. (ed.) Handbook of distance education. United States. Routledge. pp. 295-310
What’s hot & what’s not in the strategic plans of Australia’s universities
Kinash, Shelley and Judd, Madelaine-Marie. 2018. "What’s hot & what’s not in the strategic plans of Australia’s universities." 41st Higher Education Research and Development Society of Australasia Annual Conference (HERDSA 2018). Adelaide, Australia 02 - 05 Jul 2018 Australia.
TEN STARS Special Issue
Kinash Shelley and Jorre de st Jorre, Trina. 2019. "TEN STARS Special Issue." Journal of Teaching and Learning for Graduate Employability. 10 (1), pp. 1-6. https://doi.org/10.21153/jtlge2019vol10no1art849
Do university students, alumni, educators and employers link assessment and graduate employability?
Kinash, Shelley, McGillivray, Laura and Crane, Linda. 2018. "Do university students, alumni, educators and employers link assessment and graduate employability?" Higher Education Research and Development. 37 (2), pp. 301-315. https://doi.org/10.1080/07294360.2017.1370439
Uncoupling mobility and learning: When one does not guarantee the other
Kinash, Shelley, Brand, Jeffrey, Mathew, Trishita and Kordyban, Ron. 2011. "Uncoupling mobility and learning: When one does not guarantee the other." Kwan, R., McNaught, C., Tsang, P., Wang, F. L. and Li, K. C. (ed.) Communications in Computer and Information Science. Germany. Springer. pp. 342-350
Academic developer identity: how we know who we are
Kinash, Shelley and Wood, Kayleen. 2013. "Academic developer identity: how we know who we are." International Journal for Academic Development. 18 (2), pp. 178-189. https://doi.org/10.1080/1360144X.2011.631741
University student experiences of mobile learning: one year beyond commencement
Kinash, Shelley, Brand, Jeffrey, Mathew, Trishita and Kordyban, Ron. 2013. "University student experiences of mobile learning: one year beyond commencement." International Journal of Innovation and Learning. 13 (2), pp. 201-217. https://doi.org/10.1504/IJIL.2013.052288
Student feedback: a learning and teaching performance indicator
Kinash, Shelley, Naidu, Vishen, Knight, Diana, Judd, Madelaine-Marie, Nair, Chenicheri Sid, Booth, Sara, Fleming, Julie, Santhanam, Elizabeth, Tucker, Beatrice and Tulloch, Marian. 2015. "Student feedback: a learning and teaching performance indicator." Quality Assurance in Education. 23 (4), pp. 410-428. https://doi.org/10.1108/QAE-10-2013-0042
Does digital scholarship through online lectures affect student learning?
Kinash, Shelley, Knight, Diana and McLean, Matthew. 2015. "Does digital scholarship through online lectures affect student learning?" Educational Technology and Society. 18 (2), pp. 129-139.
Discrepant stakeholder perspectives on graduate employability strategies
Kinash, Shelley, Crane, Linda, Judd, Madelaine-Marie and Knight, Cecily. 2016. "Discrepant stakeholder perspectives on graduate employability strategies." Higher Education Research and Development. 35 (5), pp. 951-967. https://doi.org/10.1080/07294360.2016.1139555
When do university students and graduates know what careers they want: a research-derived framework
Kinash, Shelley, Crane, Linda, Capper, John, Young, Mark and Stark, Ashley. 2017. "When do university students and graduates know what careers they want: a research-derived framework." Journal of Teaching and Learning for Graduate Employability. 8 (1), pp. 3-21. https://doi.org/10.21153/jtlge2017vol8no1art584
Building sustainable and effective assurance of learning process in a changing higher education environment
French, Erica, Lawson, Romy, Taylor, Tracy, Herbert, James, Fallshaw, Eveline, Hall, Cathy, Kinash, Shelley and Summers, Jane. 2012. "Building sustainable and effective assurance of learning process in a changing higher education environment." 26th Australian and New Zealand Academy of Management Conference (ANZAM 2012). Perth, Australia 05 - 07 Dec 2012 Perth, Australia.
Supporting graduates' futures through today's higher education
Kinash, Shelley and Crane, Linda. 2016. "Supporting graduates' futures through today's higher education ." The Future of Education, Edition 6. Florence, Italy 30 Jun - 01 Jul 2016 Italy.
Beyond the binaries that keep us from writing with and like children
Kinash, Shelley and Kinash, Kirsten. 2011. "Beyond the binaries that keep us from writing with and like children." Midgley, Warren, Tyler, Mark A., Danaher, Patrick Alan and Mander, Alison (ed.) Beyond binaries in education research. New York. Routledge. pp. 100-118
Why so evasive about evaluation in higher education?
Kinash, Shelley, Herbert, James and Lawson, Romy. 2014. "Why so evasive about evaluation in higher education?" Kalliola, Satu (ed.) Evaluation as a tool for research, learning and making things better. United Kingdom. Cambridge Scholars Publishing. pp. 267-285
Disability in a digital world: online pedagogy for enabling learning
Kinash, Shelley and Knight, Diana. 2014. "Disability in a digital world: online pedagogy for enabling learning." Patel, Fay (ed.) Online learning: an educational development perspective. United States. Nova Science Publishers. pp. 149-159
Global graduate employability research: a report to the Business20 Human Capital Taskforce (DRAFT)
Kinash, Shelley, Crane, Linda, Knight, Cecily, Dowling, David, Mitchell, Kirsty, McLean, Matthew and Schulz, Mark. 2014. Global graduate employability research: a report to the Business20 Human Capital Taskforce (DRAFT). Australia. Bond University.
Enhancing graduate employability of business school alumni through establishing an Australian Business Case Network
Southam, Colette, Pyman, Amanda, Sridharan, Srinivas, Kelly, Paul, Kinash, Shelley and Judd, Madelaine-Marie. 2016. Enhancing graduate employability of business school alumni through establishing an Australian Business Case Network. Australia. Australian Government Office for Learning and Teaching.
Engaging postgraduate students and supporting higher education to enhance the 21st century student experience
Crane, Linda, Kinash, Shelley, Bannatyne, Amy, Judd, Madelaine-Marie and Eckersley, Bill. 2016. Engaging postgraduate students and supporting higher education to enhance the 21st century student experience. Australia. Australian Government Office for Learning and Teaching.
Nurturing graduate employability in higher education
Kinash, Shelley, Crane, Linda and Judd, Madelaine-Marie. 2016. Nurturing graduate employability in higher education. Australia. Australian Government Office for Learning and Teaching.
Blended learning internationalization from the Commonwealth: an Australian and Canadian collaborative case study
Kinash, Shelley and Crichton, Susan. 2011. "Blended learning internationalization from the Commonwealth: an Australian and Canadian collaborative case study." Edmundson, Andrea (ed.) Cases on globalized and culturally appropriate e-learning: challenges and solutions. IGI Global. pp. 141-163
Enabling learning for disabled students
Crichton, Susan and Kinash, Shelley. 2013. "Enabling learning for disabled students." Moore, Michael Grahame (ed.) Handbook of distance education. United States. Routledge. pp. 216-230
Measuring and improving student course engagement and learning success through online student evaluation systems: final report 2015
Kinash, Shelley. 2015. Measuring and improving student course engagement and learning success through online student evaluation systems: final report 2015. Australia. Australian Government Office for Learning and Teaching.
Supporting graduate employability from generalist disciplines through employer and private institution collaboration: final report 2015
Kinash, Shelley and Crane, Linda. 2015. Supporting graduate employability from generalist disciplines through employer and private institution collaboration: final report 2015. Australia. Australian Government Office for Learning and Teaching.
Student perspective on electronic evaluation of teaching
Kinash, Shelley, Knight, Diana and Hives, Lauren. 2011. "Student perspective on electronic evaluation of teaching." Studies in Learning Evaluation Innovation and Development. 8 (1), pp. 86-97.
Challenging mobile learning discourse through research: student perceptions of Blackboard Mobile Learn and iPad
Kinash, Shelley, Brand, Jeffrey and Mathew, Trishita. 2012. "Challenging mobile learning discourse through research: student perceptions of Blackboard Mobile Learn and iPad." Australasian Journal of Educational Technology. 28 (4), pp. 639-655.
Australian higher education evaluation through assurance of learning
Kinash, Shelley, Mathew, Trishita, Lawson, Romy, Herbert, James, French, Erica, Taylor, Tracy, Hall, Cathy, Fallshaw, Eveline and Summers, Jane. 2012. "Australian higher education evaluation through assurance of learning." Kalliola, Satu, Kettunen, Pekka, Eskelinen, Ossi, Kosonen, Kati-Jasmin, Rostila, Ilmari and Leander, Anu (ed.) 8th International Conference on Evaluation for Practice. Pori, Finland 18 - 20 Jun 2012 Pori, Finland.
Metaphors postgraduates use to depict their student experience: Individual, community and digital presence
Kinash Shelley, Crane, Linda, Hamlin, Gary and Bannatyne, Amy. 2017. "Metaphors postgraduates use to depict their student experience: Individual, community and digital presence." 34th International Conference on Innovation, Practice and Research in the Use of Educational Technologies in Tertiary Education (ASCILITE 2017). Toowoomba, Australia 04 - 06 Dec 2017 Australia. pp. 284-292
Higher education: the needs of the many outweigh the needs of the few
Padro, F. F. and Nair, C. S.. 2016. "Higher education: the needs of the many outweigh the needs of the few." Shah, Mahsood and Nair, Chenicheri Sid (ed.) A global perspective on private higher education. Amsterdam. Elsevier. pp. 313-328
Hunting and gathering: new imperatives in mapping and collecting student learning data to assure quality outcomes
Lawson, Romy, Taylor, Tracy, French, Erica, Fallshaw, Eveline, Hall, Cathy, Kinash, Shelley and Summers, Jane. 2015. "Hunting and gathering: new imperatives in mapping and collecting student learning data to assure quality outcomes." Higher Education Research and Development. 34 (3), pp. 581-595. https://doi.org/10.1080/07294360.2014.911249
The practice of quality in assuring learning in higher education
French, Erica, Summers, Jane, Kinash, Shelley, Lawson, Romy, Taylor, Tracy, Herbert, James, Fallshaw, Eveline and Hall, Cathy. 2014. "The practice of quality in assuring learning in higher education." Quality in Higher Education. 20 (1), pp. 24-43. https://doi.org/10.1080/13538322.2014.889432
Strategies to engage academics in assuring graduate attributes
Lawson, R., Taylor, T., Herbert, J., Fallshaw, E., French, E., Hall, C., Kinash, S. and Summers, J.. 2012. "Strategies to engage academics in assuring graduate attributes." 8th International Conference on Education (ICE 2012): Educational Leadership and Management. Samos, Greece 05 - 07 Jul 2012 Athens, Greece.
Turn on the book: using affordance theory to understand the adoption of digital textbooks by university lecturers
Smith, Debborah, Brand, Jeffrey E. and Kinash, Shelley. 2013. "Turn on the book: using affordance theory to understand the adoption of digital textbooks by university lecturers." Carter, Helen, Gosper, Maree and Hedbrg, John (ed.) 30th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2013). Sydney, Australia 01 - 04 Dec 2013 Australia.
Hunters and gatherers: strategies for curriculum mapping and data collection for assurance of learning
Lawson, Romy, Taylor, Tracy, Fallshaw, Eveline, French, Erica, Hall, Cathy, Kinash, Shelley and Summers, Jane. 2011. "Hunters and gatherers: strategies for curriculum mapping and data collection for assurance of learning." Yorke, J. D. (ed.) Australian Technology Network Assessment Conference 2011: Meeting the Challenges. Perth, Australia 20 - 21 Oct 2011 Bentley, Australia.
iwant does not equal iwill: correlates of mobile learning with ipads, e-textbooks, blackboard mobile learn and a blended learning experience
Brand, Jeffrey, Kinash, Shelley, Mathew, Trishita and Kordyban, Ron. 2011. "iwant does not equal iwill: correlates of mobile learning with ipads, e-textbooks, blackboard mobile learn and a blended learning experience." 28th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2011). Hobart, Australia 04 - 07 Dec 2011 Australia.
Tertiary educator identity: we know who we are
Kinash, Shelley A. and Hughes, Stephen. 2008. "Tertiary educator identity: we know who we are." Studies in Learning Evaluation Innovation and Development. 5 (3), pp. 19-29.