35. Commerce, Management, Tourism and Services


Title35. Commerce, Management, Tourism and Services
ParentANZSRC Field of Research

Latest research outputs

Sort by Date Title
How do small business managers make strategic marketing decisions?: A model of process
Jocumsen, Graham. 2004. "How do small business managers make strategic marketing decisions?: A model of process ." European Journal of Marketing. 38 (5/6), pp. 659-674. https://doi.org/10.1108/03090560410529277

Article

Implementing IT service management: a case study focussing on critical success factors
Tan, Wui-Gee, Cater-Steel, Aileen and Toleman, Mark. 2009. "Implementing IT service management: a case study focussing on critical success factors." Journal of Computer Information Systems. 50 (2), pp. 1-12.

Article

Strategic relationships of human capital, strategic human resource management and human resource management
Kong, Eric. 2007. "Strategic relationships of human capital, strategic human resource management and human resource management." Christopher, Bart, Bontis, Nick and Wakefield, Patricia (ed.) 28th McMaster World Congress on Intellectual Capital and Innovation. Hamilton, Canada 24 - 26 Jan 2007 Hamilton, Canada.

Paper

Internal audit effectiveness: an Ethiopian public sector case study
Mihret, Dessalegn Getie and Yismaw, Aderajew Wondim. 2007. "Internal audit effectiveness: an Ethiopian public sector case study." Managerial Auditing Journal. 22 (5), pp. 470-484. https://doi.org/10.1108/02686900710750757

Article

Understanding service experience in non-profit performing arts: implications for operations and service management
Hume, Margee, Sullivan Mort, Gillian, Liesch, Peter and Winzar, Hume. 2006. "Understanding service experience in non-profit performing arts: implications for operations and service management." Journal of Operations Management. 24 (4), pp. 304-324. https://doi.org/10.1016/j.jom.2005.06.002

Article

Satisfaction in performing arts: the role of value?
Hume, Margee and Sullivan Mort, Gillian. 2008. "Satisfaction in performing arts: the role of value?" European Journal of Marketing. 42 (3-4), pp. 311-326. https://doi.org/10.1108/03090560810852959

Article

If the show must go on ..... don't neglect the service!
Hume, Margee, Sullivan Mort, Gillian and Winzar, Hume. 2006. "If the show must go on ..... don't neglect the service!" Journal of Management and World Business Research. 3 (1), pp. 81-119.

Article

An examination of the attitudes and behaviours of ethnic Chinese wine consumers: an exploratory study
Somogyi, Simon, Li, Elton, Johnson, Trent, Bruwer, Johan and Bastian, Susan. 2007. "An examination of the attitudes and behaviours of ethnic Chinese wine consumers: an exploratory study." Thyne, Maree, Deans, Kenneth R. and Gnoth, Juergen (ed.) ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance: Doctoral Colloquium Writing Workshop. Dunedin, New Zealand 30 Nov - 02 Dec 2007 Dunedin, New Zealand.

Paper

Contemporary issues and emerging themes in leadership
Wiesner, Retha. 2008. "Contemporary issues and emerging themes in leadership." Parnos, Carmen (ed.) Super leaders of Australia. Melbourne, Australia. Carmen Parnos. pp. 25-41

Edited book (chapter)

Through the eyes of Chinese: the theory of planned behaviour in relation to Australian products and services
Smith, Joanne R., Liu, Shuang, Liesch, Peter W., Gallois, Cindy, Yi, Ren and Daly, Stephanie. 2009. "Through the eyes of Chinese: the theory of planned behaviour in relation to Australian products and services." Tojib, Dewi (ed.) ANZMAC 2009: Sustainable Management and Marketing. Melbourne, Australia 30 Nov - 02 Dec 2009 Melbourne, Australia.

Paper

Through the lenses of culture: impact of collectivism orientation on Chinese consumers' intentions to purchase Australian products and services
Liu, Shuang, Liesch, Peter W., Smith, Joanne R., Gallois, Cindy, Yi, Ren and Daly, Stephanie. 2009. "Through the lenses of culture: impact of collectivism orientation on Chinese consumers' intentions to purchase Australian products and services." Pedersen, Torben and Kiyak, Tunga (ed.) 51st Annual Meeting of the Academy of International Business. San Diego, United States 27 - 30 Jun 2009 East Lansing, MI, USA.

Paper

Gift vouchers and expiry dates: when the gift stops giving
Jones, Nicky. 2009. "Gift vouchers and expiry dates: when the gift stops giving." QUT Law Review. 9 (2), pp. 213-231.

Article

Contextual factors associated with management information systems in a virtual organization
Scott, Albert H. S. and Mula, Joseph. 2004. "Contextual factors associated with management information systems in a virtual organization." 2004 International Workshop on Business and Information. Taipei, Taiwan 26 - 27 Mar 2004

Paper

Rugby League: a game in crisis
Summers, Jane, Johnson Morgan, Melissa and Volkov, Michael. 2005. "Rugby League: a game in crisis." Pitts, Brenda G. (ed.) 2nd Annual Sport Marketing Association Conference: Where Sport Marketing Theory meets Practice (SMA 2004). Memphis, TN, United States 18 - 20 Nov 2004 Morgantown, WV. United States.

Paper

Consumer complaint behaviour in sport consumption
Volkov, Michael, Johnson Morgan, Melissa and Summers, Jane. 2005. "Consumer complaint behaviour in sport consumption." Pitts, Brenda G. (ed.) 2nd Annual Sport Marketing Association Conference: Where Sport Marketing Theory meets Practice (SMA 2004). Memphis, TN, United States 18 - 20 Nov 2004 Morgantown, WV. United States.

Paper

The human capital and human resource management relationships in non-profit organisations: misunderstanding and implication
Kong, Eric. 2007. "The human capital and human resource management relationships in non-profit organisations: misunderstanding and implication." International Journal of Knowledge Management Studies. 1 (3/4), pp. 471-483. https://doi.org/10.1504/IJKMS.2007.012536

Article

Changing university learning and teaching: engaging and mobilising leadership, quality and technology
McConachie, Jeanne, Singh, Michael, Danaher, Patrick Alan, Nouwens, Fons and Danaher, Geoff (ed.) 2008. Changing university learning and teaching: engaging and mobilising leadership, quality and technology. Brisbane, Australia. Post Pressed.

Edited book

Can regional communities successfully participate in the smart state? The case of Maranoa online regional community portal
Summers, Jane and Lawley, Meredith. 2003. "Can regional communities successfully participate in the smart state? The case of Maranoa online regional community portal." Queensland Review. 10 (1), pp. 123-139.

Article

Women in management in Thailand: advancement and prospects
Yukongdi, Vimolwan. 2006. "Women in management in Thailand: advancement and prospects." Yukongdi, Vimolwan and Benson, John (ed.) Women in Asian management. London and New York. Routledge. pp. 126-140

Edited book (chapter)

Asian women managers: participation, barriers and future prospects
Benson, John and Yukongdi, Vimolwan. 2006. "Asian women managers: participation, barriers and future prospects." Yukongdi, Vimolwan and Benson, John (ed.) Women in Asian management. London and New York. Routledge. pp. 141-149

Edited book (chapter)

Women in Asian management: cracking the glass ceiling?
Yukongdi, Vimolwan and Benson, John. 2006. "Women in Asian management: cracking the glass ceiling?" Yukongdi, Vimolwan and Benson, John (ed.) Women in Asian management. London and New York. Routledge. pp. 1-10

Edited book (chapter)

Unemployment in Thailand: social issues, challenges and opportunities
Yukongdi, Vimolwan. 2005. "Unemployment in Thailand: social issues, challenges and opportunities." Benson, John and Zhu, Ying (ed.) Unemployment in Asia. London and New York. Routledge. pp. 159-175

Edited book (chapter)

Women in Asian management
Yukongdi, Vimolwan and Benson, John (ed.) 2006. Women in Asian management. London and New York. Routledge.

Edited book

The preferred style of managers: an empirical study of Australian and Thai employees
Yukongdi, Vimolwan. 2005. "The preferred style of managers: an empirical study of Australian and Thai employees." 19th British Academy of Management Conference: SIG: Strategy-as-Practice (BAM 2005). Oxford, United Kingdom 13 - 15 Sep 2005 United Kingdom.

Paper

An exploratory study of Thai employees' preferred style of managers
Yukongdi, Vimolwan. 2004. "An exploratory study of Thai employees' preferred style of managers." Scandinavian Academy of Management (SAM) and the International Federation of Scholarly Associations of Management (IFSAM) VIIth World Congress: Management in a World of Diversity and Change. Goteborg, Sweden 05 - 07 Jul 2004 Scandinavia.

Paper

Multiple team memberships: an Australian study
Yukongdi, Vimolwan. 2003. "Multiple team memberships: an Australian study." 17th British Academy of Management Conference: Knowledge into Practice (BAM 2003). Harrogate, U.K. 15 - 17 Sep 2003 United Kingdom.

Paper

Miracle workers or ambulance chasers? The role of administrators in the Part 5.3A process
Anderson, Colin. 2004. "Miracle workers or ambulance chasers? The role of administrators in the Part 5.3A process." Insolvency Law Journal. 12 (4), pp. 238-255.

Article

Experiential consumption behaviour in sport: a suggested methodology
Johnson Morgan, Melissa, Jocumsen, Graham and West, Kristy. 2004. "Experiential consumption behaviour in sport: a suggested methodology." ANZMAC 2004: Marketing Accountabilities and Responsibilities. Wellington, New Zealand 29 Nov - 01 Dec 2004 Wellington, New Zealand.

Paper

Understanding the motivations of teenagers for sport related consumption
Kanoyangwa, Ranganai, Summers, Jane and Johnson Morgan, Melissa. 2004. "Understanding the motivations of teenagers for sport related consumption." Wiley, Jim and Thirkell, Peter (ed.) ANZMAC 2004: Marketing Accountabilities and Responsibilities. Wellington, New Zealand 29 Nov - 01 Dec 2004 Wellington, New Zealand.

Paper

Public policy interventions and sustainability: complex stakeholder environments
Eddington, Noela and Eddington, Ian. 2008. "Public policy interventions and sustainability: complex stakeholder environments." UNITAR 2008: Institutions, Public Participation and Environmental Sustainability. New Haven, United States 10 - 11 May 2008 New Haven, USA.

Paper

Social responsibility framework and business-nonprofit-government partnerships
Sirisuthikul, Varintra and Kong, Eric. 2007. "Social responsibility framework and business-nonprofit-government partnerships." Thyne, Maree, Deans, Kenneth R. and Gnoth, Juergen (ed.) ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance: Doctoral Colloquium Writing Workshop. Dunedin, New Zealand 30 Nov - 02 Dec 2007 Dunedin, New Zealand.

Paper

A cross national analysis of sport consumption
Summers, Jane and Johnson Morgan, Melissa. 2004. "A cross national analysis of sport consumption." Pitts, Brenda G. (ed.) Inaugural Annual Sport Marketing Association Conference: Sharing Best Practices in Sport Marketing (SMA 2003). Florida, United States 13 - 15 Nov 2003 Morgantown, WV. USA.

Paper

Sport consumption: exploring the duality of constructs in experiential research
Johnson Morgan, Melissa and Summers, Jane. 2004. "Sport consumption: exploring the duality of constructs in experiential research." Pitts, Brenda G. (ed.) Inaugural Annual Sport Marketing Association Conference: Sharing Best Practices in Sport Marketing (SMA 2003). Florida, United States 13 - 15 Nov 2003 Morgantown, W. Va..

Paper

External factors influence e-business adoption: DOI perspectives
Roberts, Barbara and Toleman, Mark. 2004. "External factors influence e-business adoption: DOI perspectives." Stockdale, Rosemary and Standing, Craig (ed.) 5th International We-B Conference (We-B 2004): Enterprise Value from e-Business. Perth, Australia 25 - 26 Nov 2004 Joondalup, Western Australia.

Paper

Issues of economic efficiency of human service delivery in Australia
Alam, Khorshed and Robb, Walter. 2009. "Issues of economic efficiency of human service delivery in Australia." International Review of Business Research Papers. 5 (2), pp. 52-61.

Article

Managing change: mental models of SME managers
Wiesner, Retha and Poole, Nicci. 2009. "Managing change: mental models of SME managers." SEAANZ 2009: Start Small - Think Big. Wellington, New Zealand 31 Aug - 02 Sep 2009 Wellington, New Zealand.

Paper

A review of the strategic management literature: the importance of intellectual capital in the non-profit sector
Kong, Eric. 2007. "A review of the strategic management literature: the importance of intellectual capital in the non-profit sector." Christopher, Bart, Bontis, Nick and Wakefield, Patricia (ed.) 28th McMaster World Congress on Intellectual Capital and Innovation. Hamilton, Canada 24 - 26 Jan 2007 Hamilton, Ontario, Canada.

Paper

Contextual factors associated with information systems in a virtual supply chain
Scott, Albert H. S. and Mula, Joseph M.. 2004. "Contextual factors associated with information systems in a virtual supply chain." 3rd International Conference on Information and Management Sciences (IMS2004). Dunhuang, China 05 - 10 Jun 2004 Beijing, China.

Paper

A small business portrait of tax, employment and business risk
Byrne, Suzanne. 2003. "A small business portrait of tax, employment and business risk." 48th ICSB World Conference. Belfast, Ireland 15 - 18 Jun 2003 Washington, USA.

Paper

Assessing viability for starting business
Teoh, Wai Sue and Gardiner, Michael W.. 2007. "Assessing viability for starting business." Albion, Majella J. and Collins, Pauline (ed.) 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life. Toowoomba, Australia 26 - 29 Sep 2007 Toowoomba, Australia.

Paper