KM 100: introductory knowledge management for not-for-profit organisations

Article

Hume, Craig, Pope, Nigel and Hume, Margee. 2012. "KM 100: introductory knowledge management for not-for-profit organisations." International Journal of Organisational Behaviour. 17 (2), pp. 56-71.
Article Title

KM 100: introductory knowledge management for not-for-profit organisations

ERA Journal ID21951
Article CategoryArticle
AuthorsHume, Craig (Author), Pope, Nigel (Author) and Hume, Margee (Author)
Journal TitleInternational Journal of Organisational Behaviour
Journal Citation17 (2), pp. 56-71
Number of Pages16
Year2012
Place of PublicationTioowoomba, Australia
ISSN1440-5377
Web Address (URL)http://www.usq.edu.au/business-law/research/ijob/~/media/USQ/Business-Law/Journals/Hume%20Pope%20Hume%20paper%206%20Vol%2017%202.ashx
Abstract

This paper examines the role of knowledge management (KM) in not-for-profit organisations (NFPs). NFPs are essential in developing sustainable communities (Scarso 2008) providing many social, environmental, health and human services required by a vast amount of communities' stakeholders. With limited research related to KM in an NFP setting, this paper advances knowledge and offers a unique view of KM from the perspective of 32 NFP stakeholders. Using in-depth interviewing, this paper explores the definition of knowledge in the organisation, the importance of knowledge planning, capture and diffusion; and offers recommendations for the development of sustainable knowledge management practice and development from the internal not-for-profit stakeholder perspective.

Keywordsknowledge management; knowledge capture; knowledge distribution; socialisation; communities of practice; internal marketing
ANZSRC Field of Research 2020350302. Business information management (incl. records, knowledge and intelligence)
350799. Strategy, management and organisational behaviour not elsewhere classified
380109. Industry economics and industrial organisation
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsGriffith University
School of Management and Marketing
Institution of OriginUniversity of Southern Queensland
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