35. Commerce, Management, Tourism and Services
| Title | 35. Commerce, Management, Tourism and Services |
|---|---|
| Parent | ANZSRC Field of Research |
Latest research outputs
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Managing complexity in the service exchange: relationships the customer, the employee and the complex encounter
Hume, Margee, Winzar, Hume and Sullivan-Mort, Gillian. 2007. "Managing complexity in the service exchange: relationships the customer, the employee and the complex encounter." Marketing Theory into Practice: Academy of Marketing Conference 2007. Kingston, United Kingdom 2007Paper
Knowledge Management for NFPS: linking the customer and the employee through the management of knowledge
Hume, Craig and Hume, Margee. 2007. "Knowledge Management for NFPS: linking the customer and the employee through the management of knowledge." Marketing Theory into Practice: Academy of Marketing Conference 2007. Kingston, United Kingdom 2007Paper
The value of incorporating emotional intelligence skills in the education of accounting students
Jones, Greg and Abraham, Anne. 2009. "The value of incorporating emotional intelligence skills in the education of accounting students." Australasian Accounting Business and Finance Journal. 3 (2), pp. 48-60.Article
Local Government investing: a form of gambling?
Jones, Greg and Bowrey, Graham. 2010. "Local Government investing: a form of gambling?" Australiasian Journal of Regional Studies. 16 (1), pp. 37-50.Article
Needed: 21st century educational leaders for 21st century challenges
Crowther, Frank. 2007. "Needed: 21st century educational leaders for 21st century challenges." Professional Voice . 5 (1), pp. 43-48.Article
Key determinants of airline pricing and air travel demand in China and India: policy, ownership, and LCC competition
Wang, Kun, Zhang, Anming and Zhang, Yahua. 2018. "Key determinants of airline pricing and air travel demand in China and India: policy, ownership, and LCC competition." Transport Policy. 63, pp. 80-89. https://doi.org/10.1016/j.tranpol.2017.12.018Article
The personal and the professional: betwixt and between the paid and unpaid responsibilities of working women with chronic illness
Werth, Shalene. 2017. "The personal and the professional: betwixt and between the paid and unpaid responsibilities of working women with chronic illness." New Zealand Journal of Employment Relations. 42 (3), pp. 63-74.Article
Restoration of organisational climate: an advanced (in)civility model and measure of experienced, instigated and observed workplace incivility
Smith, D., Dearman, D., Machin, M. A. and Beccaria, G.. 2017. "Restoration of organisational climate: an advanced (in)civility model and measure of experienced, instigated and observed workplace incivility." European Association of Work and Organizational Psychology 2017: Enabling Change Through Work and Organizational Psychology: Opportunities and Challenges for Research and Practice.. Dublin, Ireland 17 - 20 May 2017 Ireland.Paper
Self-determined leadership and motivation: relating two European constructs of engaging leadership and six dimensions of employee work motivation
Smith, D., Machin, M. A., Schaufeli, W. and Alban-Metcalfe, J.. 2017. "Self-determined leadership and motivation: relating two European constructs of engaging leadership and six dimensions of employee work motivation." European Association of Work and Organizational Psychology 2017: Enabling Change Through Work and Organizational Psychology: Opportunities and Challenges for Research and Practice.. Dublin, Ireland 17 - 20 May 2017 Ireland.Paper
The Organisational Socio-Ecological (In)Civility Model: framing multilevel (in)civility effects on employees within organisational climate and culture
Smith, D., Machin, M. A. and Beccaria, G.. 2017. "The Organisational Socio-Ecological (In)Civility Model: framing multilevel (in)civility effects on employees within organisational climate and culture." European Association of Work and Organizational Psychology 2017: Enabling Change Through Work and Organizational Psychology: Opportunities and Challenges for Research and Practice.. Dublin, Ireland 17 - 20 May 2017 Ireland.Poster
The role of creativity and project management in enhancing service quality of advertising agencies: A qualitative approach
Levin, Elizabeth, Thaichon, Park, Quach, Sara and Lobo, Antonio. 2018. "The role of creativity and project management in enhancing service quality of advertising agencies: A qualitative approach ." Australasian Marketing Journal. 26 (1), pp. 31-40. https://doi.org/10.1016/j.ausmj.2017.10.002Article
Planning organisational futures in Blockchain environments - a systems theory perspective and possible solutions to enhance trust
van der Laan, Luke and McCallum, Tim. 2017. "Planning organisational futures in Blockchain environments - a systems theory perspective and possible solutions to enhance trust." Business Futures.Article
Shift work and the risk of cardiovascular disease. A systematic review and meta-analysis including dose–response relationship
Torquati, Luciana, Mielke, Gregore I., Brown, Wendy J. and Kolbe-Alexander, Tracy. 2018. "Shift work and the risk of cardiovascular disease. A systematic review and meta-analysis including dose–response relationship." Scandonavian Journal of Work Environment and Health. 44 (3), pp. 229-238. https://doi.org/10.5271/sjweh.3700Article
Training flight accidents: An explorative analysis of influencing factors and accident severity
Lee, Seung Yong, Bates, Paul, Murray, Patrick and Martin, Wayne. 2017. "Training flight accidents: An explorative analysis of influencing factors and accident severity." Aviation Psychology and Applied Human Factors. 7 (2), pp. 107-112. https://doi.org/10.1027/2192-0923/a000121Article
Multiple case explorations of Australian banking organisations creating social and economic value: application of shared value framework
Mehera, Rocky. 2018. "Multiple case explorations of Australian banking organisations creating social and economic value: application of shared value framework ." 2018 International Sustainability Conference. Cairns, Australia 17 - 19 Jan 2018Other
Shared value literature review: implications for future research from stakeholder and social perspective
Mehera, Asoke Rocky. 2017. "Shared value literature review: implications for future research from stakeholder and social perspective." Journal of Management and Sustainability. 7 (4), pp. 98-111. https://doi.org/10.5539/jms.v7n4p98Article
Overconfidence in financial literacy: implications for planners
de Zwaan, Laura, Lee, Chrisann, Liu, Yulin and Chardon, Toni. 2017. "Overconfidence in financial literacy: implications for planners." Financial Planning Research Journal. 3 (2), pp. 31-46.Article
A pilot study of core and peripheral experiences: incidental, accidental or intentional
Cassidy, Frances and Hume, Margaret. 2017. "A pilot study of core and peripheral experiences: incidental, accidental or intentional." 5th Annual International Conference on Tourism and Hospitality Research (THoR 2017). Singapore 11 - 12 Dec 2017 Singapore.Paper
Declaring talloires: profile of sustainability communications in Australian signatory universities
Zutshi, Ambika and Creed, Andrew. 2018. "Declaring talloires: profile of sustainability communications in Australian signatory universities." Journal of Cleaner Production. 187, pp. 687-698. https://doi.org/10.1016/j.jclepro.2018.03.225Article
Are You a Chocolate Lover? An Investigation of the Repurchase Behavior of Chocolate Consumers
Thaichon, Park, Jebarajakirthy, Charles, Tatuu, Puja and Gajbhiyeb, Rahul Gautam. 2018. "Are You a Chocolate Lover? An Investigation of the Repurchase Behavior of Chocolate Consumers ." Journal of Food Products Marketing: innovations in food advertising, food promotion, food publicity, food sales promotion. 24 (2), pp. 163-176. https://doi.org/10.1080/10454446.2017.1266551Article
Hybrid sales structures in the age of e-commerce
Thaichon, Park, Surachartkumtonkun, Jiraporn, Quach, Sara, Weaven, Scott and Palmatier, Robert W.. 2018. "Hybrid sales structures in the age of e-commerce." Journal of Personal Selling and Sales Management. 38 (3), pp. 277-302. https://doi.org/10.1080/08853134.2018.1441718Article
Dark motives-counterfeit selling framework An investigate on the supply side of the non-deceptive market
Quach, Sara and Thaichon, Park. 2018. "Dark motives-counterfeit selling framework An investigate on the supply side of the non-deceptive market ." Marketing Intelligence and Planning. 36 (2), pp. 245-259. https://doi.org/10.1108/MIP-04-2017-0069Article
Creating confidence amongst complexity: the ‘lived experience’ of client-side project managers in the Australian construction sector
Usher, Gregory. 2018. Creating confidence amongst complexity: the ‘lived experience’ of client-side project managers in the Australian construction sector . PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/5f697d1ddccd8PhD Thesis
What is project governance? Disclosing the source of confusion and revealing the essence of governance
McGrath, Stephen Keith. 2018. What is project governance? Disclosing the source of confusion and revealing the essence of governance. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/5f696d9ddccd1PhD Thesis
The impact of alcohol sponsorship in sport upon varsity sportspeople
Kelly, Sarah Jane, Ireland, Michael, Mangan, John and Alpert, Frank. 2014. "The impact of alcohol sponsorship in sport upon varsity sportspeople." Journal of Sport Management. 28 (4), pp. 418-432. https://doi.org/10.1123/jsm.2013-0078Article
Determinants of defence industry corruption risk: firm level empirical evidence using transparency international‘s anti-corruption index
Krishnamurti, Chandrasekhar, Pensiero, Domenico and Velayutham, Eswaran. 2019. "Determinants of defence industry corruption risk: firm level empirical evidence using transparency international‘s anti-corruption index." Singapore Economic Review. 64 (3), pp. 675-708. https://doi.org/10.1142/S0217590816500053Article
Who should teach what? Australian perceptions of the roles of universities and practice in the education of professional accountants
Howieson, Bryan, Hancock, Phil, Segal, Naomi, Kavanagh, Marie, Tempone, Irene and Kent, Jenny. 2014. "Who should teach what? Australian perceptions of the roles of universities and practice in the education of professional accountants." Journal of Accounting Education. 32 (3), pp. 259-275. https://doi.org/10.1016/j.jaccedu.2014.05.001Article
Academic leaders’ perspectives on adopting ePortfolios for developing and assessing professional capabilities in Australian business education
Holt, Dale, McGuigan, Nicholas, Kavanagh, Marie, Leitch, Shona, Ngo, Leanne, Salzman, Scott, Watty, Kim and McKay, Jade. 2016. "Academic leaders’ perspectives on adopting ePortfolios for developing and assessing professional capabilities in Australian business education." Australasian Journal of Educational Technology. 32 (5), pp. 1-18. https://doi.org/10.14742/ajet.2666Article
Young consumers’ exposure to alcohol sponsorship in sport
Kelly, Sarah, Ireland, Michael, Alpert, Frank and Mangan, John. 2015. "Young consumers’ exposure to alcohol sponsorship in sport." International Journal of Sports Marketing and Sponsorship. 16 (2), pp. 2-21. https://doi.org/10.1108/IJSMS-16-02-2015-B002Article
Managerial ownership and agency cost: evidence from Bangladesh
Rashid, Afzalur. 2016. "Managerial ownership and agency cost: evidence from Bangladesh." Journal of Business Ethics. 137 (3), pp. 609-621. https://doi.org/10.1007/s10551-015-2570-zArticle
Solar ultraviolet and the occupational radiant exposure of Queensland school teachers: a comparative study between teaching classifications and behavior patterns
Downs, Nathan J., Harrison, Simone L., Garzon Chavez, Daniel R. and Parisi, Alfio V.. 2016. "Solar ultraviolet and the occupational radiant exposure of Queensland school teachers: a comparative study between teaching classifications and behavior patterns." Journal of Photochemistry and Photobiology, B: Biology. 158, pp. 105-112. https://doi.org/10.1016/j.jphotobiol.2016.02.018Article
Editorial
Wong, Zoe Y. K.. 2013. "Editorial ." Progress in Industrial Ecology . 8 (1/2), pp. 1-3.Editorial
Dealer group or financial planning group?
Santacruz, Lujer. 2011. "Dealer group or financial planning group?" Financial Planning. 23 (10), pp. 42-45.Article
Asia Pacific's economic risks and futures
van der Laan, Luke. 2017. "Asia Pacific's economic risks and futures." Yap, Janson and Nones, Nelson (ed.) WOW! How did you know that? Applying risk intelligence concepts to foresee dangers and seize opportunities in chaotic times. Chatswood, NSW. Gadwise Investments. pp. 70-88Edited book (chapter)
Services marketing
Fisk, Raymond and Hume, Margee. 2007. Services marketing. John Wiley & Sons.Authored book
Can unexpected liquidity changes explain the lockup expiration effect in stock returns?
Krishnamurti, Chandrasekhar and Thong, Tiong Yang. 2008. "Can unexpected liquidity changes explain the lockup expiration effect in stock returns?" 2nd Annual Microstructure Meeting. Sydney, Australia 14 Mar 2008Paper
The influence of ownership structures and board practices on corporate social disclosures in a developing country
Rashid, Afzalur and Lodh, Sudhir. 2008. "The influence of ownership structures and board practices on corporate social disclosures in a developing country." British Accounting Association Annual Conference (2008). London, United Kingdom 15 - 16 Sep 2008Paper
Management: an Asia Pacific perspective
Schermerhorn, John R., Campling, John, Poole, David and Wiesner, Retha. 2004. Management: an Asia Pacific perspective. Milton, Queensland. John Wiley & Sons.Authored book
Organisational behaviour
Robbins, S., Millett, B. and Waters-Marsh, T.. 2004. Organisational behaviour. Sydney, Australia. Pearson Education Australia.Authored book
Mood and involvement as dual constructs in experiential research
Johnson Morgan, Melissa and Summers, Jane. 2003. "Mood and involvement as dual constructs in experiential research." 2003 World Marketing Congress: Marketing Across Borders and Boundaries. Perth, Australia United Kindom.Paper