35. Commerce, Management, Tourism and Services


Title35. Commerce, Management, Tourism and Services
ParentANZSRC Field of Research

Latest research outputs

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Roll up, roll up! The effect of social crowding on consumer enjoyment of special event entertainment
Sit, Jason and Johnson Morgan, Melissa. 2008. "Roll up, roll up! The effect of social crowding on consumer enjoyment of special event entertainment." Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.

Paper

Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre
Hingst, Raymond D. and Lowe, Kevin B.. 2008. "Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre." International Review of Business Research Papers. 4 (5), pp. 157-165.

Article

IT service departments struggle to adopt a service-oriented philosophy
Cater-Steel, Aileen. 2009. "IT service departments struggle to adopt a service-oriented philosophy ." International Journal of Information Systems in the Service Sector. 1 (2), pp. 69-77.

Article

Segmentation: a tourism stakeholder view
Tkaczynski, Aaron, Rundle-Thiele, Sharyn R. and Beaumont, Narelle. 2009. "Segmentation: a tourism stakeholder view." Tourism Management: research, policies, practice. 30 (2), pp. 169-175. https://doi.org/10.1016/j.tourman.2008.05.010

Article

A dyad perspective of buyer-seller relationships - the case of Taiwan agribusinesses
Ng, Eric. 2008. "A dyad perspective of buyer-seller relationships - the case of Taiwan agribusinesses." Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.

Paper

Developing a presence in a mainstream market with a product perceived as offbeat
Miller, Karen, Brown, Les and Chadee, Doren. 2008. "Developing a presence in a mainstream market with a product perceived as offbeat." Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.

Paper

Teaching strategic marketing: applying the jazz metaphor
Mills, Michael K.. 2008. "Teaching strategic marketing: applying the jazz metaphor." Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.

Paper

On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research
Mills, Michael K.. 2008. "On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research." Spanjaard, Daniela, Denize, Sara and Sharma, Neeru (ed.) ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat. Sydney, Australia 01 - 03 Dec 2008 Australia.

Paper

Performance and pay practices in German and Indian manufacturing companies
Erwee, Ronel and Palmke, Haridass. 2008. "Performance and pay practices in German and Indian manufacturing companies ." Wilson, Marie (ed.) 22nd Australian and New Zealand Academy of Management Conference (ANZAM 2008). Auckland, New Zealand 02 - 05 Dec 2008 CAnning Bridge, Western Australia.

Paper

Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren
Cassidy, Frances. 2008. "Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren." Chaos to Clarity: The Role of Small to Medium-Sized Tourism Firms in a Mature Market, Symposium 2008. Cairns, Australia 31 Oct 2008 Cairns, Australia.

Paper

Management: Asia-Pacific
Campling, John, Poole, David, Wiesner, Retha, Ang, Eng Sieng, Chan, Bobbie, Tan, Wee-Liang and Schermerhorn Jr, John R.. 2007. Management: Asia-Pacific. Brisbane, Australia. John Wiley & Sons.

Authored book

Models of public investment in human services in Australia: issues of economic efficiency
Alam, Khorshed and Robb, Walter. 2008. "Models of public investment in human services in Australia: issues of economic efficiency." Haqq, Zia (ed.) 2008 Annual London Conference on Money, Economy and Management. London, United Kingdom 03 - 04 Jul 2008 Melbourne, Australia.

Paper

Sarbanes-Oxley compliance, internal control, and ERP systems: the case of mySAP ERP
Rikhardsson, Pall, Best, Peter and Juhl-Christensen, Claus. 2008. "Sarbanes-Oxley compliance, internal control, and ERP systems: the case of mySAP ERP." Ferran, Carlos and Salim Kuossa, Ricardo (ed.) Enterprise resource planning for global economies: managerial issues and challenges. Hershey PA, USA. IGI Global.

Edited book (chapter)

Education for IT service management standards
Cater-Steel, Aileen and Toleman, Mark. 2009. "Education for IT service management standards." Kelley, George (ed.) Selected readings on information technology management: contemporary issues. Hershey PA, USA. IGI Global. pp. 293-306

Edited book (chapter)

Child labour and supply chain: Profitability or (mis)management
Zutshi, Ambika, Creed, Andrew and Sohal, Amrik. 2009. "Child labour and supply chain: Profitability or (mis)management." European Business Review (Bingley). 21 (1), pp. 42-63. https://doi.org/10.1108/09555340910925175

Article

Closure to "Developing a Model of Construction Safety Culture" by Rafiq M. Choudhry, Dongping Fang, and Sherif Mohamed
Islam, Rafiq M., Fang, Dongping and Mohamed, Sherif. 2009. "Closure to "Developing a Model of Construction Safety Culture" by Rafiq M. Choudhry, Dongping Fang, and Sherif Mohamed ." Journal of Management in Engineering. 25 (1), pp. 45-47. https://doi.org/10.1061/(ASCE)0742-597X(2009)25:1(45)

Notes or commentaries

National culture and safe work behaviour of construction workers in Pakistan
Mohamed, S., Ali, T.H. and Tam, W.Y.V.. 2009. "National culture and safe work behaviour of construction workers in Pakistan ." Safety Science. 47 (1), pp. 29-35. https://doi.org/10.1016/j.ssci.2008.01.003

Article

Data from a semi-structured interviews with five Australian businesses investigating Internet payment systems
Ally, Mustafa. 2009. Data from a semi-structured interviews with five Australian businesses investigating Internet payment systems. Toowoomba. University of Southern Queensland. https://doi.org/10.26192/q37z0

Collection of datasets

Results from a survey of members of the IT Service Management Forum of Australia to measure the performance of service orientated IT management
Gacenga, Francis. 2009. Results from a survey of members of the IT Service Management Forum of Australia to measure the performance of service orientated IT management. Toowoomba. University of Southern Queensland. https://doi.org/10.26192/q37yz

Dataset

Methodology for a think tank: the future of military and veterans' health
Palmer, Jane and Ellis, Niki. 2009. "Methodology for a think tank: the future of military and veterans' health." Foresight (Cambridge): the journal for future studies, strategic thinking and policy. 11 (3), pp. 14-27. https://doi.org/10.1108/14636680910963918

Article

An analysis of anthropogenic greenhouse gas emissions status of Annex I countries: can they meet Kyoto targets?
Maraseni, Tek N., Maroulis, Jerry and Nooriafshar, Mehryar. 2008. "An analysis of anthropogenic greenhouse gas emissions status of Annex I countries: can they meet Kyoto targets?" Australasian Journal of Business and Behavioural Sciences. 3 (2), pp. 3-15.

Article

Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support
Hingst, Ray and Gunter, Greg. 2008. "Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support." Puri, Vinod and Filippidis, Despina (ed.) Land Warfare Conference (LWC 2008): Force Protection in the 21st Century - Deter, Detect, Disrupt and Defeat. Brisbane, Australia 27 - 31 Oct 2008 Canberra, Australia.

Paper

Electronic data interchange (EDI) adoption: a study of SMEs in Singapore
Li, Ping and Mula, Joseph M.. 2009. "Electronic data interchange (EDI) adoption: a study of SMEs in Singapore." Cater-Steel, Aileen and Al-Hakim, Latif (ed.) Information systems research methods, epistemology, and applications. Hershey PA, USA. IGI Global. pp. 272-292

Edited book (chapter)

An analysis-form of soft systems methodology for information systems maintenance
Lai, Ivan Ka-Wai and Mula, Joseph M.. 2009. "An analysis-form of soft systems methodology for information systems maintenance." Cater-Steel, Aileen and Al-Hakim, Latif (ed.) Information systems research methods, epistemology, and applications. Hershey, PA. United States. IGI Global. pp. 197-209

Edited book (chapter)

The virtues of the virtual organization
Pedersen, Cec and Nagengast, Johann. 2008. "The virtues of the virtual organization." Strategic HR Review. 7 (3), pp. 19-25. https://doi.org/10.1108/14754390810865775

Article

Do individual perceptions of group cohesion reflect shared beliefs? An empirical analysis
Carron, Albert V., Brawley, Lawrence R., Eys, Mark A., Bray, Steven R., Colman, Michelle, Dorsch, Kim, Estabrooks, Paul, Hall, Craig R., Hardy, James, Hausenblas, Heather, Madison, Ralph, Paskevich, David, Prapavessis, Harry, Spink, Kevin S. and Terry, Peter C.. 2003. "Do individual perceptions of group cohesion reflect shared beliefs? An empirical analysis ." Small Group Research: an international journal of theory, investigation and application. 34 (4), pp. 468-496. https://doi.org/10.1177/1046496403254274

Article

Models of management consulting: a survey
Erwee, Ronel and Malan, Renee. 2009. "Models of management consulting: a survey ." Buono, Anthony F. (ed.) Emerging trends and issues in management consulting: consulting as a Janus-faced reality. Charlotte, NC. United States. Information Age Publishing. pp. 41-62

Edited book (chapter)

Applying sport psychology to business
Ievleva, Lydia and Terry, Peter C.. 2008. "Applying sport psychology to business ." International Coaching Psychology Review. 3 (1), pp. 8-18.

Article

Growing your wine business: the value of market research
Chadee, Doren and Miller, Karen. 2008. "Growing your wine business: the value of market research ." 2008 Queensland Wine Business Conference. Toowoomba, Australia 29 Jul 2008

Other

Technology, restructuring and the changing role of office support staff
Maguire, Heather J.. 1996. "Technology, restructuring and the changing role of office support staff." Antonio, Nelson Santos and Steele, Henry (ed.) 2nd South China International Business Symposium: Managing International Business in the Twenty First Century. Macau, China 1996 Macau.

Paper

An empirical study of the applicability of the ghetto thesis to secretarial work in Australia and New Zealand
Maguire, Heather. Parry, Ken and Nooriafshar, Mehryar (ed.) 1996. An empirical study of the applicability of the ghetto thesis to secretarial work in Australia and New Zealand. Toowoomba, Australia. University of Southern Queensland.

Authored book

Psychological contract: is it still an important organisational phenomenon?
Maguire, Heather. 2002. "Psychological contract: is it still an important organisational phenomenon?" Pacific Conference on Manufacturing 2002. Bangkok, Thailand 27 - 29 Nov 2002 Brisbane, Australia.

Paper

Teacher leadership and organisational change: a teacher leader's experience in a P-12 school
Fisher, Jenny. 2007. Teacher leadership and organisational change: a teacher leader's experience in a P-12 school . Doctorate other than PhD Doctor of Education. University of Southern Queensland.

Doctorate other than PhD

An analysis of unfair dismissal grievance arbitration in Australia
Southey, Kim. 2008. An analysis of unfair dismissal grievance arbitration in Australia. Masters Thesis Master of Business (Research). University of Southern Queensland.

Masters Thesis

The impact of certain determinants on the ethical perceptions and attitudes of corporate managers in Malaysia
Miller, Allan J.. 2008. The impact of certain determinants on the ethical perceptions and attitudes of corporate managers in Malaysia. PhD Thesis Doctor of Business Administation. University of Southern Queensland.

PhD Thesis

Self managed superannuation funds: theory and practice
Phillips, Peter J.. 2007. "Self managed superannuation funds: theory and practice." Journal of Law and Financial Management. 6 (1), pp. 8-22.

Article

Putting your money where your mouth is: a profile of ethical investors
Beal, Diana and Goyen, Michelle. 1998. "Putting your money where your mouth is: a profile of ethical investors." Financial Services Review. 7 (2), pp. 129-143.

Article

Utilising polyphenylene oxide for high exposure solar UVA dosimetry
Turnbull, D. J. and Schouten, P. W.. 2008. "Utilising polyphenylene oxide for high exposure solar UVA dosimetry." Atmospheric Chemistry and Physics. 8 (10), pp. 2759-2762.

Article

Conflicting views on ITIL implementation: managed as a project-or business as usual?
Cater-Steel, Aileen and Pollard, Carol. 2008. "Conflicting views on ITIL implementation: managed as a project-or business as usual?" 2008 Information Resources Management Association International Conference (IRMA 2008). Ontario, Canada 18 - 20 May 2008 Hershey, PA, United States.

Paper

Investigating strategy use for a single choice decision
Shao, Wei, Rundle-Thiele, Sharyn and Lye, Ashley. 2008. "Investigating strategy use for a single choice decision." Robinson, Leroy Jr. (ed.) 2008 Academy of Marketing Science Annual Conference: Creating Value in a Global Marketplace. Vancouver, Canada 28 - 31 May 2008 Coral Gables, FL. United States.

Paper