35. Commerce, Management, Tourism and Services

Title	35. Commerce, Management, Tourism and Services
Parent	ANZSRC Field of Research

Latest research outputs

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Measuring return on investment from implementing ITIL: a review of the literature

Tiong, Chee Ing, Cater-Steel, Aileen and Tan, Wui-Gee. 2009. "Measuring return on investment from implementing ITIL: a review of the literature." Cater-Steel, Aileen (ed.) Information technology governance and service management: frameworks and adaptations. Hershey PA, USA. IGI Global. pp. 408-422

Edited book (chapter)

Improving ICT governance: a radical restructure using CobiT and ITIL

Toleman, Mark, Cater-Steel, Aileen, Kissell, Brian, Chown, Rob and Thompson, Michael. 2009. "Improving ICT governance: a radical restructure using CobiT and ITIL." Cater-Steel, Aileen (ed.) Information technology governance and service management: frameworks and adaptations. Hershey PA, USA. IGI Global. pp. 178-189

Edited book (chapter)

Information technology governance and service management: frameworks and adaptations

Cater-Steel, Aileen (ed.) 2009. Information technology governance and service management: frameworks and adaptations. Hershey PA, USA. IGI Global.

Edited book

Exploring the motivations for engagement in sport tourism

Cassidy, Frances and Pegg, Shane. 2008. "Exploring the motivations for engagement in sport tourism." ICES 2008: International Convention & Exposition Summit. Singapore 14 - 16 Feb 2008 Singapore.

Paper

Strategy diversity in Australian family owned businesses: impact of environment induced constraints

Moores, K. and Mula, J.. 1998. "Strategy diversity in Australian family owned businesses: impact of environment induced constraints." Bond Management Review. 5 (2), pp. 25-33.

Article

Integrating web and database marketing: Australian study of direct marketing firms

Lane, Michael S. and Cavaye, Angele. 2000. "Integrating web and database marketing: Australian study of direct marketing firms." Journal of Research and Practice in Information Technology. 32 (3/4), pp. 168-184.

Article

Environmentally-active consumers' preferences for zero-emission vehicles: public sector and marketing implications

Mills, Michael. 2008. "Environmentally-active consumers' preferences for zero-emission vehicles: public sector and marketing implications." Journal of Nonprofit and Public Sector Marketing. 19 (1), pp. 1-33. https://doi.org/10.1300/J054v19n01_01

Article

Australia's equity home bias

Mishra, Anil V.. 2008. "Australia's equity home bias." Australian Economic Papers. 47 (1), pp. 53-73. https://doi.org/10.1111/j.1467-8454.2008.00329.x

Article

More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations

Summers, Jane and Johnson Morgan, Melissa. 2008. "More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations." Public Relations Review. 34 (2), pp. 176-182. https://doi.org/10.1016/j.pubrev.2008.03.014

Article

An exploratory study of Australian agribusiness organisations and their selection of e-business models for conducting B2B e-commerce

Ng, Eric, Lawley, Meredith and Summers, Jane. 2004. "An exploratory study of Australian agribusiness organisations and their selection of e-business models for conducting B2B e-commerce." 2004 Inaugural Academy of World Business, Marketing and Management Development Conference: The Challenge of Inter-Disciplinary Perspectives & Globalization in the 21st Century . Gold Coast, Australia 13 - 16 Jul 2004 Perth, Australia.

Paper

Which B2B e-business model: the case of Australian agribusiness organisations

Ng, Eric, Lawley, Meredith and Summers, Jane. 2003. "Which B2B e-business model: the case of Australian agribusiness organisations." Geursen, G., Kennedy, R. and Tolo, M. (ed.) ANZMAC 2003: Celebration of Ehrenberg and Bass: Marketing Discoveries, Knowledge and Contribution. Adelaide, Australia 01 - 03 Dec 2003 Melbourne, Australia.

Paper

Talking theatre: an audience development programme for regional Queensland and the Northern Territory 2004-2006

Scollen, Rebecca, Martin, Jacqueline, Radbourne, Jennifer and Haseman, Brad. 2006. Talking theatre: an audience development programme for regional Queensland and the Northern Territory 2004-2006. Brisbane, Australia. Queensland University of Technology.

Project report

Corporate social responsibility and bank customer satisfaction: a research agenda

McDonald, Lynette M. and Rundle-Thiele, Sharyn. 2008. "Corporate social responsibility and bank customer satisfaction: a research agenda." International Journal of Bank Marketing. 26 (3), pp. 170-182. https://doi.org/10.11108/02652320810864643

Article

Investigating the idiosyncratic nature of brand value

Miller, Karen W.. 2007. "Investigating the idiosyncratic nature of brand value." Australasian Marketing Journal. 15 (2), pp. 81-96. https://doi.org/10.1016/S1441-3582(07)70045-9

Article

The SH&E agenda: globalisation and reputable business management

Eddington, Ian. 2003. "The SH&E agenda: globalisation and reputable business management ." Safety Management.

Article

A review of triple helix linkages in New Zealand earthquake engineering networks and comparison with the Australian cooperative research centre model

Butcher, Peter and Thorpe, David. 2007. "A review of triple helix linkages in New Zealand earthquake engineering networks and comparison with the Australian cooperative research centre model." Etzkowitz, Henry and Wong, Poh-Kam (ed.) Triple Helix VI: 6th Biennial International Conference on University, Industry and Government Linkages. Singapore 16 - 18 May 2007 Singapore.

Paper

Call centres in the mainstream and 'trade' media - 'Where did they come from and how did they get here?'

Hingst, Raymond D.. 2004. "Call centres in the mainstream and 'trade' media - 'Where did they come from and how did they get here?'." International Employment Relations Review. 10 (2), pp. 1-28.

Article

Improving staff practice in criterion-referenced assessment: implementing change in University of Southern Queensland, Faculty of Business

Hammer, Sara and Millett, Bruce. 2007. "Improving staff practice in criterion-referenced assessment: implementing change in University of Southern Queensland, Faculty of Business." AAIR 2007: Change, Evidence And Implementation: Improving Higher Education in Uncertain Times. Sydney, Australia 19 - 21 Nov 2007 Sydney, Australia.

Paper

Lessons learned from renewable electricity marketing attempts: a case study

Rundle-Thiele, Sharyn, Paladino, Angela and Apostol, Sergio Antonio G. Jr.. 2008. "Lessons learned from renewable electricity marketing attempts: a case study." Business Horizons. 51 (3), pp. 181-190. https://doi.org/10.1016/j.bushor.2008.01.005

Article

Insights into how regional tourism operators view their markets

Tkaczynski, Aaron, Rundle-Thiele, Sharyn R. and Beaumont, Narelle. 2008. "Insights into how regional tourism operators view their markets." International Journal of Organisational Behaviour. 13 (1), pp. 16-27.

Article

Influence of summer daylight saving time on scattered erythemal solar ultraviolet exposures

Parisi, A. V., Turner, J., Turnbull, D. J., Schouten, P. and Downs, N.. 2008. "Influence of summer daylight saving time on scattered erythemal solar ultraviolet exposures." Journal of Photochemistry and Photobiology, B: Biology. 91 (1), pp. 35-40. https://doi.org/10.1016/j.jphotobiol.2008.01.010

Article

Diversity management in German and Indian manufacturing companies

Paelmke, Haridass and Erwee, Ronel. 2008. "Diversity management in German and Indian manufacturing companies." International Journal of Organisational Behaviour. 13 (1), pp. 28-51.

Article

Unfair dismissal: a returning concern for SMEs

Southey, Kim. 2008. "Unfair dismissal: a returning concern for SMEs." Australian Industrial Law News. 3, pp. 11-12.

Article

An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals

Hopper, Tiana, Erwee, Ronel and Hastings, Kathy. 2007. "An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals." Thyne, Maree, Deans, Kenneth R. and Gnoth, Juergen (ed.) ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance: Doctoral Colloquium Writing Workshop. Dunedin, New Zealand 30 Nov - 02 Dec 2007 Dunedin, New Zealand.

Paper

Disclosure versus recognition: The case of asset revaluations

Cotter, Julie and Zimmer, Ian. 2003. "Disclosure versus recognition: The case of asset revaluations." Asia-Pacific Journal of Accounting and Economics. 10 (1), pp. 81-99.

Article

Environmental sustainability - a driver for innovation in construction SMEs?

Thorpe, David, Ryan, Neal and Charles, Michael. 2008. "Environmental sustainability - a driver for innovation in construction SMEs?" Thomas, Jason and Piekkala-Fletcher, Amy (ed.) 3rd International Conference of the CRC for Construction Innovation: Clients Driving Innovation: Benefiting from Innovation. Gold Coast, Australia 12 - 14 Mar 2008 Brisbane, Australia.

Paper

Promoting enhanced enforcement of directors' fiduciary obligations: the promise of public law sanctions

Mayanja, James. 2007. "Promoting enhanced enforcement of directors' fiduciary obligations: the promise of public law sanctions." Australian Journal of Corporate Law. 20 (2), pp. 157-182.

Article

Face value

Hingst, Raymond D.. 2008. "Face value." HR Monthly.

Article

Occupational deafness: helping farmers to fence off excessive noise

Eddington, Ian. 2001. "Occupational deafness: helping farmers to fence off excessive noise." Safety Management. April , pp. 31-31.

Article

Re-evaluating our conception of well-being in an organisational setting

Burns, Richard A. and Machin, M. Anthony. 2007. "Re-evaluating our conception of well-being in an organisational setting." Dollard, Maureen, Winefield, Tony, Tuckey, M. and Winwood, P. (ed.) IOP 2007: Better Work. Better Organisations. Better World. Adelaide, Australia 28 Jun - 01 Jul 2007 Melbourne, Australia.

Paper

Optimizing solar UV-radiation exposures for vitamin D3: comparing global and diffuse spectral UV radiation

Turnbull, David J. and Parisi, Alfio V.. 2008. "Optimizing solar UV-radiation exposures for vitamin D3: comparing global and diffuse spectral UV radiation." Radiation Research. 169 (3), pp. 344-349. https://doi.org/10.1667/RR1136.1

Article

Rural adjustment schemes: juggling politics, welfare and markets

Cockfield, Geoff and Botterill, Linda Courtenay. 2006. "Rural adjustment schemes: juggling politics, welfare and markets." Australian Journal of Public Administration. 65 (2), pp. 70-82. https://doi.org/10.1111/j.1467-8500.2006.00483.x

Article

Defining special events from a gallery visitor perspective

Axelsen, Megan and Swan, Taryn. 2007. "Defining special events from a gallery visitor perspective." 3rd Tourism Outlook Conference in conjunction with the Global Event Congress II: Heritage & Tourism Alliance & Network Relationship, Event Management & Event Tourism. Kuala Lumpur, Malaysia 16 - 18 Jul 2007 Kuala Lumpa, Malaysia.

Presentation

The role of government in e-business adoption

Roberts, Barbara and Toleman, Mark. 2008. "The role of government in e-business adoption." Anttiroiko, Ari-Veikko (ed.) Electronic government: concepts, methodologies, tools, and applications. Hershey, PA, USA. IGI Global.

Edited book (chapter)

Autonomic logistics: an infrastructure approach

Hingst, Raymond D. and Gunter, Greg. 2007. "Autonomic logistics: an infrastructure approach." The Third Australian JSF Advanced Technology and Innovation Conference (2007). Melbourne, Australia 10 - 11 Jul 2007 Canberra.

Other

Global economic modelling: some Australian and New Zealand perspectives

Mula, Joseph M. and MacRae, Don. 1979. "Global economic modelling: some Australian and New Zealand perspectives." 4th Australia and New Zealand Regional Science Association Conference 1979 . Albury-Wodonga, Australia 02 - 05 Dec 1979 Canberra, Australia.

Paper

Modelling Australian international relationships: an approach through dynamic simulation

Mula, Joseph M. and MacRae, Don. 1979. "Modelling Australian international relationships: an approach through dynamic simulation." Symposium on Methodologies for Social Forecasting 1979: Futurology. Melbourne, Australia 21 - 23 Nov 1979 Canberra, Australia.

Paper