REFRAME: a new approach to evaluation in higher education

Article

Alderman, Lyn and Melanie, Larissa. 2012. "REFRAME: a new approach to evaluation in higher education." Studies in Learning Evaluation Innovation and Development. 9 (1), pp. 33-41.
Article Title

REFRAME: a new approach to evaluation in higher education

ERA Journal ID20774
Article CategoryArticle
AuthorsAlderman, Lyn (Author) and Melanie, Larissa (Author)
Journal TitleStudies in Learning Evaluation Innovation and Development
Journal Citation9 (1), pp. 33-41
Number of Pages9
Year2012
PublisherCentral Queensland University
Place of PublicationAustralia
ISSN1832-2050
Abstract

Evaluation practices in the higher education sector have been criticised for having unclear purpose and principles; ignoring the complexity and changing nature of learning and teaching and the environments in which they occur; relying almost exclusively on student ratings of teachers working in classroom settings; lacking reliability and validity; using data for inappropriate purposes; and focusing on accountability and marketing rather than the improvement of learning and teaching. In response to similar criticism from stakeholders, in 2011 Queensland University of Technology began a project, entitled REFRAME, to review its approach to evaluation, particularly the student survey system it had been using for the past five years. This presentation will outline the scholarly, evidence based methodology used to undertake institution-wide change, meet the needs of stakeholders suitable to the cultural needs of the institution. It is believed that this approach is broadly applicable to other institutions contemplating change with regard to evaluation of learning and teaching.

KeywordsHigher education; evaluation; pedagogy; student feedback; surveys;teaching
ANZSRC Field of Research 2020390201. Education policy
Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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