The continuous learning framework: Applying accountability for widespread organisational change
Article
Alderman, Lyn. 2022. "The continuous learning framework: Applying accountability for widespread organisational change." Evaluation Journal of Australasia. 22 (4), pp. 206-220. https://doi.org/10.1177/1035719X221120294
| Article Title | The continuous learning framework: Applying accountability for widespread organisational change |
|---|---|
| ERA Journal ID | 39946 |
| Article Category | Article |
| Authors | |
| Author | Alderman, Lyn |
| Journal Title | Evaluation Journal of Australasia |
| Journal Citation | 22 (4), pp. 206-220 |
| Number of Pages | 15 |
| Year | 2022 |
| Publisher | SAGE Publications Ltd |
| Place of Publication | United Kingdom |
| ISSN | 1035-719X |
| Digital Object Identifier (DOI) | https://doi.org/10.1177/1035719X221120294 |
| Web Address (URL) | https://journals.sagepub.com/doi/10.1177/1035719X221120294 |
| Abstract | This article introduces the Continuous Learning Framework for quality within higher education and other internal evaluation contexts. The framework maps the terrain of this special issue, and consists of four elements: accountability, improvement, performance and investment. The article briefly describes the evolution of the framework including its application to a government reform package, before focussing on its practical application within a specific university context to stimulate widespread organisational change and improve the use of data in academic decision-making. For internal evaluators, the framework offers a structured way to step into strategic decision-making conversations with executives and a structured approach to embed quality or internal evaluation within policy, protocols and practice of governments, organisations, teams and individuals. Moreover, it facilitates capacity building and creates an environment conducive to continuous improvement leading to continuous learning. The framework and its application directly align with Deming’s work from the 1980s. |
| Keywords | quality assurance; evaluation; structured framework; internal evaluators |
| ANZSRC Field of Research 2020 | 440903. Social program evaluation |
| Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
| Byline Affiliations | Academic Transformation Portfolio |
| Institution of Origin | University of Southern Queensland |
Permalink -
https://research.usq.edu.au/item/q7wq7/the-continuous-learning-framework-applying-accountability-for-widespread-organisational-change
50
total views4
total downloads1
views this month0
downloads this month
Export as
Related outputs
Examining the re-territorialisation of beneficiary accountability: Digitising nonprofit services in response to COVID-19
Kingston, Kylie L., Luke, Belinda, Furneaux, Craig and Alderman, Lyn. 2023. "Examining the re-territorialisation of beneficiary accountability: Digitising nonprofit services in response to COVID-19." British Accounting Review. 55 (5). https://doi.org/10.1016/j.bar.2023.101199Evaluator Perspective
Alderman, Lyn. 2022. "Evaluator Perspective." Evaluation Journal of Australasia. 22 (4), pp. 282-284. https://doi.org/10.1177/1035719X221121400Performance through the lens of evaluation: How to stretch evaluative thinking with strategic decision-making tools
Harris, Benjamin and Alderman, Lyn. 2022. "Performance through the lens of evaluation: How to stretch evaluative thinking with strategic decision-making tools." Evaluation Journal of Australasia. 22 (4), pp. 237-253. https://doi.org/10.1177/1035719X221120293Scoping recent investment in evaluation education in Australian universities
Quadrelli, Carol, Staheli, Jessica, Cook-Watkins, Clarissa and Alderman, Lyn. 2022. "Scoping recent investment in evaluation education in Australian universities." Evaluation Journal of Australasia. 22 (4), pp. 254-281. https://doi.org/10.1177/1035719X221120292Course enhancement conversations: A holistic and collaborative evaluation approach to quality improvement in higher education
Forbes, Melissa, Alderman, Lyn and Murphy, Angela. 2022. "Course enhancement conversations: A holistic and collaborative evaluation approach to quality improvement in higher education." Evaluation Journal of Australasia. 22 (4), pp. 221-236. https://doi.org/10.1177/1035719X221120295A Reflection on Critical Methodology: Accountability and Beneficiary Participative Evaluation in Third Sector Research
Kingston, Kylie L., Luke, Belinda, Furneaux, Craig and Alderman, Lyn. 2021. "A Reflection on Critical Methodology: Accountability and Beneficiary Participative Evaluation in Third Sector Research." Voluntas: International Journal of Voluntary and Nonprofit Organizations. 33 (6), pp. 1148 - 1155. https://doi.org/10.1007/s11266-021-00395-xFoundation handwriting plus: computer zone activities - year 6
Woods, Andrew and Alderman, Lyn. 2002. Foundation handwriting plus: computer zone activities - year 6. St. Leonards, Australia. Horwitz Martin Education.A short primer on innovative evaluation reporting by Hutchinson Kylie
Alderman, Lyn. 2018. "A short primer on innovative evaluation reporting by Hutchinson Kylie ." Evaluation Journal of Australasia. 18 (1), pp. 69-71. https://doi.org/10.1177/1035719x17753985The Future of Evaluation in Society: A tribute to Michael Scriven by Stewart I. Donaldson
Alderman, Lyn. 2017. "The Future of Evaluation in Society: A tribute to Michael Scriven by Stewart I. Donaldson." Evaluation Journal of Australasia. 17 (2), pp. 42-43. https://doi.org/10.1177/1035719X1701700207Finding your research voice: the application of bibliometrics as an analytic literature tool on the pedagogic field of higher education
Alderman, Lyn. 2010. "Finding your research voice: the application of bibliometrics as an analytic literature tool on the pedagogic field of higher education." Postgraduate and Newer Researchers Conference (SRHE 2010). Newport, Wales 13 - 14 Dec 2010 United Kingdom.Employment opportunities in Australia for educational researchers: A review of recent advertisements
Alderman, Lyn. 2008. "Employment opportunities in Australia for educational researchers: A review of recent advertisements." Australian Association for Research in Education Focus Conference (AARE 2007). Canberra, Australia 13 - 14 Jun 2007 Australia.Evaluation of the quality of diverse teaching practice in higher education research methods
Alderman, Lyn. 2007. "Evaluation of the quality of diverse teaching practice in higher education research methods." 30th Higher Education Research and Development Society of Australasia Annual Conference (HERDSA 2007). Adelaide, South Australia 08 - 11 Jul 2007 Sydney, Australia.2005 pedagogical orientation program in the School of Architecture and Built Environment: a case study
Alderman, Lyn. 2005. "2005 pedagogical orientation program in the School of Architecture and Built Environment: a case study." 2005 Enhancing Student Success Conference. Newcastle, Australia 11 Apr 2005 Australia.Reflection in Integrated Problem Based Learning : 20 years of continuing application to the teaching of architecture
Alderman, Lyn. 2004. "Reflection in Integrated Problem Based Learning : 20 years of continuing application to the teaching of architecture." Problem Based Learning Conference (PBL 2004): Pleasure By Learning. Cancun, Mexico 30 Apr 2004 Mexico.Editorial
Alderman, Lyn, Gould, Liz, Quadrelli, Carol and Rossingh, Bronwyn. 2016. "Editorial ." Evaluation Journal of Australasia. 16 (4), pp. 2-3. https://doi.org/10.1177/1035719X1601600401Editorial
Alderman, Lyn, Gould, Liz, Quadrelli, Carol and Rossingh, Bronwyn. 2016. "Editorial ." Evaluation Journal of Australasia. 16 (3), pp. 2-4. https://doi.org/10.1177/1035719X1601600301How can evaluative thinking and practice inform performance models for organizations and personnel
Alderman, Lyn. 2016. "How can evaluative thinking and practice inform performance models for organizations and personnel." H-PEA Spring Workshop. Hawaii 22 Mar 2016 Hawaii, United States.Developing Monitoring and Evaluation Frameworks
Alderman, Lyn. 2016. "Developing Monitoring and Evaluation Frameworks." Evaluation Journal of Australasia. 16 (3), pp. 42-43. https://doi.org/10.1177/1035719X1601600306The application of learning analytics to improve learning: Questions from the academy
Alderman, Lyn. 2015. "The application of learning analytics to improve learning: Questions from the academy." Australian Learning Analytics Summer Institute (ALASI 2015). Sydney, Australia 26 - 27 Nov 2015Reframe: QUT’s evaluation framework Encompasses a multifaceted approach to meet stakeholder needs
Alderman, Lyn. 2015. "Reframe: QUT’s evaluation framework Encompasses a multifaceted approach to meet stakeholder needs." Teaching Quality in Higher Education. Christchurch, New Zealand 10 Jul 2015 New Zealand.Reframe QUT's Evaluation framework: A case study of planning, policy and positioning leading to educational best practice
Alderman, Lyn. 2014. "Reframe QUT's Evaluation framework: A case study of planning, policy and positioning leading to educational best practice." Australasian Association for Institutional Research (AAIR) 2014 Forum: Turning Silver into Gold. Melbourne, Australia 19 - 21 Nov 2014Teacher evidence matrix: an evaluation using multiple lines of evidence
Alderman, Lyn. 2008. Teacher evidence matrix: an evaluation using multiple lines of evidence. Brisbane, Australia. Queensland University of Technology.Quality Assessment Matrix: a collaborative evaluation using multiple lines of evidence
Alderman, Lyn. 2008. Quality Assessment Matrix: a collaborative evaluation using multiple lines of evidence. Brisbane, Australia. Queensland University of Technology.Mechanisms and strategies to evaluate your teaching at university
Alderman, Lyn. 2007. Mechanisms and strategies to evaluate your teaching at university. Brisbane, Australia. Queensland University of Technology.Course evidence matrix: a collaborative evaluation using multiple lines of evidence
Alderman, Lyn. 2007. Course evidence matrix: a collaborative evaluation using multiple lines of evidence. Brisbane, Australia. Queensland University of Technology.Effective data visualization by Stephanie D. H. Evergreen
Alderman, Lyn. 2020. "Effective data visualization by Stephanie D. H. Evergreen." Evaluation Journal of Australasia. 20 (1), pp. 57-58. https://doi.org/10.1177/1035719X19879038Avoiding the accountability 'sham-ritual': An agonistic approach to beneficiaries' participation in evaluation within nonprofit organisations
Kingston, Kylie L., Furneaux, Craig, de Zwaan, Laura and Alderman, Lyn. 2023. "Avoiding the accountability 'sham-ritual': An agonistic approach to beneficiaries' participation in evaluation within nonprofit organisations." Critical Perspectives on Accounting. 92. https://doi.org/10.1016/j.cpa.2020.102261Future Directions in Course Quality Assurance
Duncan, Margot and Alderman, Lyn. 2010. "Future Directions in Course Quality Assurance." 2010 Tertiary Education Management Conference (TEMC). Melbourne, Australia 03 - 06 Oct 2010 Australia.Reframe: QUT's evaluation framework survey business rules
Alderman, Lyn, Phan, Le Hoa and Bennett, Joanna. 2014. Reframe: QUT's evaluation framework survey business rules. Brisbane, Australia. Queensland University of Technology.Kaleidoscope : shaping a better future through a stakeholder approach to widespread organisational change
Alderman, Lyn and Melanie, Larissa. 2013. "Kaleidoscope : shaping a better future through a stakeholder approach to widespread organisational change." 2013 AES International Conference: Evaluation Shaping a Better Future: Priorities, Pragmatics, Promise and Power. Brisbane, Australia.Kaleidoscope: illuminating learning and teaching evaluation for a shared stakeholder lens
Alderman, Lyn and Melanie, Larissa. 2013. "Kaleidoscope: illuminating learning and teaching evaluation for a shared stakeholder lens." Australasian Higher Education Evaluation Forum (AHEEF 2013): Performance Indicators for Universities and Private Providers: A time of transition, challenge and collaboration. Launceston, Australia 28 - 30 Oct 2013 Hobart, Tasmania.Kaleidoscope: Reframing learning and teaching evaluation through a shared stakeholder lens
Alderman, Lyn and Melanie, Larissa. 2013. "Kaleidoscope: Reframing learning and teaching evaluation through a shared stakeholder lens." Australasian Higher Education Evaluation Forum (AHEEF 2013): Performance Indicators for Universities and Private Providers: A time of transition, challenge and collaboration. Launceston, Australia 28 - 30 Oct 2013 Hobart, Tasmania.REFRAME: a new approach to evaluation in higher education
Alderman, Lyn and Melanie, Larissa. 2012. "REFRAME: a new approach to evaluation in higher education." Australasian Higher Education Evaluation Forum (AHEEF 2012). Rockhampton, Australia 08 - 10 Oct 2012How to meet stakeholders' expectations, not manage them?
Alderman, Lyn and Melanie, Larissa. 2012. "How to meet stakeholders' expectations, not manage them?" Australasian Higher Education Evaluation Forum (AHEEF 2012). Rockhampton, Australia 08 - 10 Oct 2012Editorial
Alderman, Lyn and Clinton, Janet. 2016. "Editorial." Evaluation Journal of Australasia. 16 (2), pp. 2-3. https://doi.org/10.1177/1035719X1601600201Editorial
Alderman, Lyn and Clinton, Janet. 2016. "Editorial ." Evaluation Journal of Australasia. 16 (1), pp. 2-3. https://doi.org/10.1177/1035719X1601600101QUT’s Evaluation Framework Protocols: Protocols to accompany the policy for Evaluation of courses, units, teaching and student experience (Manual of Policy and Procedures C/4.7)
Alderman, Lyn, Bennett, Joanna and Phan, Le Hoa. 2018. QUT’s Evaluation Framework Protocols: Protocols to accompany the policy for Evaluation of courses, units, teaching and student experience (Manual of Policy and Procedures C/4.7). Brisbane, Australia. Queensland University of Technology.Editorial
Alderman, Lyn. 2018. "Editorial." Evaluation Journal of Australasia. 18 (2), pp. 75-77. https://doi.org/10.1177/1035719X18785040Editorial
Alderman, Lyn, Gould, Liz, Quadrelli, Carol and Rossingh, Bronwyn. 2017. "Editorial ." Evaluation Journal of Australasia. 17 (4), pp. 2-3. https://doi.org/10.1177/1035719X1701700401Editorial
Alderman, Lyn, Gould, Liz, Quadrelli, Carol and Rossingh, Bronwyn. 2017. "Editorial ." Evaluation Journal of Australasia. 17 (3), pp. 2-3. https://doi.org/10.1177/1035719X1701700Editorial
Alderman, Lyn, Gould, Liz, Quadrelli, Carol and Rossingh, Bronwyn. 2017. "Editorial." Evaluation Journal of Australasia. 17 (2), pp. 2-3. https://doi.org/10.1177/1035719X1701700201Editorial
Alderman, Lyn, Gould, Liz, Quadrelli, Carol and Rossingh, Bronwyn. 2017. "Editorial ." Evaluation Journal of Australasia. 17 (1), pp. 2-3. https://doi.org/10.1177/1035719X1701700101Student feedback systems in higher education: a focused literature review and environmental scan
Alderman, Lyn, Towers, Stephen and Bannah, Sylvia. 2012. "Student feedback systems in higher education: a focused literature review and environmental scan." Quality in Higher Education. 18 (3), pp. 261-280. https://doi.org/10.1080/13538322.2012.730714From monologic to dialogic: accountability of nonprofit organisations on beneficiaries’ terms
Kingston, Kylie L., Furneaux, Craig W., de Zwaan, Laura and Alderman, Lyn. 2019. "From monologic to dialogic: accountability of nonprofit organisations on beneficiaries’ terms." 9th Asia-Pacific Interdisciplinary Research in Accounting Conference (APIRA 2019). Auckland, New Zealand 01 - 03 Jul 2019The multi-modality of downwards accountability to beneficiaries within nonprofit organisations
Kingston, Kylie L., Furneaux, Craig W., de Zwaan, Laura and Alderman, Lyn. 2018. "The multi-modality of downwards accountability to beneficiaries within nonprofit organisations." 14th Australian and New Zealand Third Sector Research Conference 2018. Sydney, Australia 29 - 30 Nov 2018 Australia.REFRAME: a new approach to evaluation in higher education
Alderman, Lyn and Melanie, Larissa. 2012. "REFRAME: a new approach to evaluation in higher education." Studies in Learning Evaluation Innovation and Development. 9 (1), pp. 33-41.Mapping government reforms in quality against higher education theory: is the relationship symbiotic?
Alderman, Lyn. 2016. "Mapping government reforms in quality against higher education theory: is the relationship symbiotic?" Quality in Higher Education. 22 (3), pp. 197-212. https://doi.org/10.1080/13538322.2016.1251047From monologic to dialogic: accountability of nonprofit organisations on beneficiaries' terms
Kingston, Kylie L., Furneaux, Craig, de Zwaan, Laura and Alderman, Lyn. 2019. "From monologic to dialogic: accountability of nonprofit organisations on beneficiaries' terms." Accounting Auditing and Accountability Journal. 33 (2), pp. 447-471. https://doi.org/10.1108/aaaj-01-2019-3847Beyond Average: Contemporary statistical techniques for analysing student evaluations of teaching
Kitto, Kirsty, Williams, Cameron and Alderman, Lyn. 2019. "Beyond Average: Contemporary statistical techniques for analysing student evaluations of teaching." Assessment and Evaluation in Higher Education. 44 (3), pp. 338-360. https://doi.org/10.1080/02602938.2018.1506909Reframing evaluation of learning and teaching: An approach to change
Alderman, Lyn, Towers, Stephen, Bannah, Sylvia and Phan, Le Hoa. 2014. "Reframing evaluation of learning and teaching: An approach to change." Evaluation Journal of Australasia. 14 (1), pp. 24-34. https://doi.org/10.1177/1035719X1401400104Context-sensitive evaluation: Determining the context surrounding the implementation of a government policy
Alderman, Lyn. 2015. "Context-sensitive evaluation: Determining the context surrounding the implementation of a government policy." Evaluation Journal of Australasia. 15 (4), pp. 4-15. https://doi.org/10.1177/1035719X1501500402Dumbing it down: where do standards fit?
Alderman, Lyn. 2004. "Dumbing it down: where do standards fit?" International Journal of Learning. 11, pp. 1007-1012.From rhetoric to practice: issues in teaching and learning touch keyboarding
Alderman, Gwendolyn. 2004. From rhetoric to practice: issues in teaching and learning touch keyboarding. Masters Thesis Master of Education. University of Newcastle.From policy borrowing to implementation: an illuminative evaluation of learning and teaching in higher education in Australia (2002 to 2008)
Alderman, Gwendolyn. 2014. From policy borrowing to implementation: an illuminative evaluation of learning and teaching in higher education in Australia (2002 to 2008). PhD Thesis Doctor of Philosophy. Queensland University of Technology.Foundation handwriting plus: computer zone activities - year 5
Woods, Andrew and Alderman, Lyn. 2002. Foundation handwriting plus: computer zone activities - year 5. St. Leonards, Australia. Horwitz Martin Education.Foundation handwriting plus: computer zone activities - year 4
Woods, Andrew and Alderman, Lyn. 2002. Foundation handwriting plus: computer zone activities - year 4. St. Leonards, NSW, Australia. Horwitz Martin Education.Foundation handwriting plus: computer zone activities - year 3
Woods, Andrew and Alderman, Lyn. 2002. Foundation handwriting plus: computer zone activities - year 3. St. Leonards, NSW, Australia. Horwitz Martin Education.Foundation handwriting plus: computer zone activities - year 2
Woods, Andrew and Alderman, Lyn. 2002. Foundation handwriting plus: computer zone activities - year 2. St. Leonards, NSW, Australia. Horwitz Martin Education.Foundation handwriting plus: computer zone activities - year 1
Woods, Andrew and Alderman, Lyn. 2002. Foundation handwriting plus: computer zone activities - year 1. St. Leonards, NSW, Australia. Horwitz Martin Education.Foundation handwriting plus: computer zone activities - kindergarten
Woods, Andrew and Alderman, Lyn. 2002. Foundation handwriting plus: computer zone activities - kindergarten. St. Leonards, NSW, Australia. Horwitz Martin Education.Keyboarding plus handbook
Alderman, Lyn. 2002. Keyboarding plus handbook. St. Leonards, NSW, Australia. Horwitz Martin Education.Evaluation Perspectives
Alderman Lyn. 2019. "Evaluation Perspectives." Evaluation Journal of Australasia. 19 (1), pp. 49-53. https://doi.org/10.1177/1035719X19837025Editorial
Alderman Lyn, Gould, Liz, Quadrelli, Carol and Rossingh, Bronwyn. 2017. "Editorial." Evaluation Journal of Australasia. 17 (3), pp. 2-3. https://doi.org/10.1177/1035719X1701700301Editorial
Alderman, Lyn and Clinton, Janet. 2015. "Editorial." Evaluation Journal of Australasia. 15 (4), pp. 2-3. https://doi.org/10.1177/1035719X1501500401Editorial
Alderman, Lyn and Clinton, Janet. 2015. "Editorial ." Evaluation Journal of Australasia. 15 (3), pp. 2-3. https://doi.org/10.1177/1035719X1501500301Editorial
Alderman, Lyn and Clinton, Janet. 2015. "Editorial." Evaluation Journal of Australasia. 15 (2), pp. 2-3. https://doi.org/10.1177/1035719X1501500201Editorial
Alderman, Lyn and Clinton, Janet. 2015. "Editorial ." Evaluation Journal of Australasia. 15 (1), pp. 2-3. https://doi.org/10.1177/1035719X1501500101Illuminative evaluation as a method applied to Australian Government policy borrowing and implementation in higher education
Alderman, Lyn. 2015. "Illuminative evaluation as a method applied to Australian Government policy borrowing and implementation in higher education." Evaluation Journal of Australasia. 15 (1), pp. 4-14. https://doi.org/10.1177/1035719X1501500102Editorial
Alderman, Lyn, Clinton, Janet and Harvey, Graeme. 2014. "Editorial ." Evaluation Journal of Australasia. 14 (2), pp. 2-3. https://doi.org/10.1177/1035719X1401400201Editorial
Alderman, Lyn, Clinton, Janet and Harvey, Graeme. 2014. "Editorial ." Evaluation Journal of Australasia. 14 (1), pp. 2-3. https://doi.org/10.1177/1035719X1401400101Purposeful Program Theory: Effective Use of Theories of Change and Logic Models by Sue C Funnell and Patricia J Rogers
Alderman, Lyn. 2014. "Purposeful Program Theory: Effective Use of Theories of Change and Logic Models by Sue C Funnell and Patricia J Rogers." Evaluation Journal of Australasia. 14 (1), pp. 46-47. https://doi.org/10.1177/1035719X1401400107Editorial
Alderman, Lyn, Clinton, Janet and Harvey, Graeme. 2013. "Editorial ." Evaluation Journal of Australasia. 13 (2), pp. 2-2. https://doi.org/10.1177/1035719X1301300201Editorial
Alderman, Lyn, Clinton, Janet and Harvey, Graeme. 2013. "Editorial ." Evaluation Journal of Australasia. 13 (1), pp. 2-3. https://doi.org/10.1177/1035719X1301300101Context: A Framework for its Influence on Evaluation Practice (New Directions for Evaluation, No. 135) by Debra J Rog, Jody L Fitzpatrick and Ross F Conner
Alderman, Lyn. 2013. "Context: A Framework for its Influence on Evaluation Practice (New Directions for Evaluation, No. 135) by Debra J Rog, Jody L Fitzpatrick and Ross F Conner." Evaluation Journal of Australasia. 13 (1), pp. 49-51. https://doi.org/10.1177/1035719X1301300110A risk-based approach to course quality assurance
Towers, Stephen J., Alderman, Lyn, Nielsen, Samuel and McLean, S. Vianne. 2010. "A risk-based approach to course quality assurance." Australian Quality Forum 2010 - Higher Education: Quality in Uncertain Times. Gold Coast, Australia 30 Jun - 02 Jul 2010 Melbourne, Australia.Articulation in property programs: an international multi-campus tertiary model
Kirk, A. and Alderman, Lyn. 2005. "Articulation in property programs: an international multi-campus tertiary model." International Conference on Problem-Based Learning (2005). Lahti, Finland 09 - 11 Jun 2005 Finland.This item comprises data from the following sources: Scopus