Avoiding the accountability 'sham-ritual': An agonistic approach to beneficiaries' participation in evaluation within nonprofit organisations

Article


Kingston, Kylie L., Furneaux, Craig, de Zwaan, Laura and Alderman, Lyn. 2023. "Avoiding the accountability 'sham-ritual': An agonistic approach to beneficiaries' participation in evaluation within nonprofit organisations." Critical Perspectives on Accounting. 92. https://doi.org/10.1016/j.cpa.2020.102261
Article Title

Avoiding the accountability 'sham-ritual': An agonistic approach to beneficiaries' participation in evaluation within
nonprofit organisations

ERA Journal ID19083
Article CategoryArticle
AuthorsKingston, Kylie L. (Author), Furneaux, Craig (Author), de Zwaan, Laura (Author) and Alderman, Lyn (Author)
Journal TitleCritical Perspectives on Accounting
Journal Citation92
Article Number102261
Number of Pages19
Year2023
Place of PublicationUnited Kingdom
ISSN1045-2354
1095-9955
Digital Object Identifier (DOI)https://doi.org/10.1016/j.cpa.2020.102261
Web Address (URL)https://www.sciencedirect.com/science/article/pii/S104523542030109X
Abstract

The research presented within this paper case studies two nonprofit organisations in order to gain the perspectives of beneficiaries, staff, and board members on the participation of beneficiaries in evaluating the organisation. The aim of the research is to reconsider more traditional beneficiary participative evaluation approaches through the critical lens of dialogic accounting theory. The research draws on theories of dialogic accounting and transformative participatory evaluation to posit an agonistic approach to beneficiary participative evaluation. Findings reveal the importance of considering patterns of beneficiary engagement within the nonprofit organisation, what beneficiaries want the outcome of the evaluation to be, and the operation of pluralism at multiple levels. All of these are important so as to avoid an accountability ‘sham-ritual’, where beneficiary engagement is symbolic rather than substantive. Findings lead to the development of participative evaluation frameworks for each case studied.

KeywordsAgonistic pluralism, Beneficiary accountability, Dialogic accounting theory, Nonprofit organisations, Participative evaluation
ANZSRC Field of Research 2020390201. Education policy
350101. Accounting theory and standards
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsQueensland University of Technology
Griffith University
University of Southern Queensland
Institution of OriginUniversity of Southern Queensland
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