Future Directions in Course Quality Assurance

Poster

Duncan, Margot and Alderman, Lyn. 2010. "Future Directions in Course Quality Assurance." 2010 Tertiary Education Management Conference (TEMC). Melbourne, Australia 03 - 06 Oct 2010 Australia.
Paper/Presentation Title

Future Directions in Course Quality Assurance

Presentation TypePoster
AuthorsDuncan, Margot (Author) and Alderman, Lyn (Author)
Journal or Proceedings TitleProceedings of the 2010 Tertiary Education Management Conference (TEMC)
ERA Conference ID60717
Number of Pages16
Year2010
Place of PublicationAustralia
Web Address (URL) of Paperhttps://2019.temc.org.au/about-temc/past-temcs/temc-2010/
Conference/Event2010 Tertiary Education Management Conference (TEMC)
Tertiary Education Management Conference
Event Details
2010 Tertiary Education Management Conference (TEMC)
Event Date
03 to end of 06 Oct 2010
Event Location
Melbourne, Australia
Event Details
Tertiary Education Management Conference
Abstract

The Course Quality Assurance System at Queensland University of Technology (QUT) has as its centrepiece an exemplar of data visualisation known as the Individual Course Report (ICR). This report provides every course coordinator with an annual snapshot of their performance data evaluated against QUT and national benchmarks. In this article, the impact of the ICR is explored through the case study of one undergraduate course identified as underperforming. The case study features an innovative, ethnographic approach to working with course teams and highlights the importance of context, collaboration and appropriate support in creating evidence-based action plans for course improvement.

KeywordsQuality assurance; cultural change; data visualisation; ethnographic evaluation; pedagogy
ANZSRC Field of Research 2020390303. Higher education
Public Notes

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Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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