The Student Success Project : Helping students at-risk of failing or leaving a unit - a work in progress

Paper

Duncan, Margot E. and Nelson, Karen. 2008. "The Student Success Project : Helping students at-risk of failing or leaving a unit - a work in progress." Thomas, Jason (ed.) 11th Pacific Rim First Year in Higher Education Conference (FYHE 2008). Hobart, Australia 30 Jun - 02 Jul 2008 Brisbane, Australia.
Paper/Presentation Title

The Student Success Project : Helping students at-risk of failing or leaving a unit - a work in progress

Presentation TypePaper
AuthorsDuncan, Margot E. (Author) and Nelson, Karen (Author)
EditorsThomas, Jason
Journal or Proceedings TitleProceedings of the 11th Pacific Rim First Year in Higher Education Conference (FYHE 2008)
Number of Pages4
Year2008
Place of PublicationBrisbane, Australia
ISBN9781741072419
Web Address (URL) of Paperhttps://unistars.org/past_papers/papers08/FYHE2008/index.html
Conference/Event11th Pacific Rim First Year in Higher Education Conference (FYHE 2008)
Event Details
11th Pacific Rim First Year in Higher Education Conference (FYHE 2008)
Parent
Pacific Rim First Year in Higher Education Conference (FYHE)
Event Date
30 Jun 2008 to end of 02 Jul 2008
Event Location
Hobart, Australia
Abstract

In Semester 1 2007, a Monitoring Student Engagement study, conducted as part of the Enhancing Transition at Queensland University of Technology (ET@QUT) Project and extending earlier work in the Project by Arora (2006), aimed at mapping the processes and resources used at that time to identify, monitor and manage students in their first year who were at risk of leaving QUT (Shaw, 2007). This identified a lack of documentation of the processes and resources used and revealed an ad-hoc rather than holistic and systematic approach to monitoring student engagement. One of Shaw’s recommendations was to: 'To introduce a centralised case management approach to student engagement' (p. 14). That provided the genesis for the Student Success Project that is being reported on here. The aim of the Student Success Project is to trial, evaluate and ultimately establish holistic and systematic ways of helping students who appear to be at-risk of failing or withdrawing from a unit to persist and succeed. Students are profiled as being at-risk if they are absent from more than 2 tutorials in a row without contacting their tutor or if they fail to submit their first assignment. A Project Officer makes personal contact with these students to suggest ways they can get further assistance depending on their situation.

KeywordsStudent engagement; first year students; University
ANZSRC Field of Research 2020390303. Higher education
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Byline AffiliationsQueensland University of Technology
University of the Sunshine Coast
Institution of OriginUniversity of Southern Queensland
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